2016第三方審核2015年plan-4.2.2closed

1、Action Plan 行動計劃 (for TS16949No.第 1 of 共 2)Ref. No. 顧客3686841. Finding 審核發(fā)現(xiàn)to be completed by Auditor 由審核員填Standard 標(biāo)準(zhǔn)ISO/TS16949:2009Reference 條款4.2.2Pros, Area 過程，區(qū)域MP2 經(jīng)營管理 Business managementSement of nonconformity: 不符合項陳述Quality manual was not implemented effectively. 質(zhì)量手冊未有效運行。Requirement 要求：組

2、織應(yīng)編制和保持質(zhì)量手冊，質(zhì)量手冊包括:Theanization shall establish andmaain a quality manualt includes a) 質(zhì)量管理體系的范圍，包括任何刪減的細節(jié)與理由（見 1.2）The scope of the quality management system, including details of and justification for any exclus (see 1.2).Objective evidence: 客觀蘸塑和表面處理是外發(fā)的，但沒有在質(zhì)量手冊進行識別。Plastic dip-coating and surfa

3、ce treatment are outsourced and not identifiedhe quality manual.Reasons why the nonconformity was not classified as major nonconformity 未被判定為嚴重不符合的原因:外發(fā)的供應(yīng)商實際上得到有效的控制。The externalr is effectively controlled in fact.2. Classification 等級to be completed by Auditor 由審核員填Minor nonconformity nc2 / 一般不符合項

4、nc2Major nonconformity NC1 / 嚴重不符合項 NC1Sections 3) 5) shall be completed by the c nt within 60 daysAdditionally,he case of major NCs, section 4) shall be and submitted to the lead auditor, together with pleted and submitted to the lead auditor within 20 days.3-5 部分顧客應(yīng)在 60 天內(nèi)填寫完整和一起提交另外，若是嚴重不符合項第 4 部

5、分應(yīng)在 20 天內(nèi)填寫給審核組長完提交給審核組長Type of follow up:review (not charged) Section 1-6審核的類型shall be completed as agreed / 文件審核(不額外收取費用) 1-6 部分需按約定日期完成提交review (off-site audit, charged with min. daily fee) /文件審核（不在現(xiàn)場，最少需要 0.5 個人日費）On site audit (effort required will be charged) /是，現(xiàn)場（按審核人天）Date 日期 2015.04.11Lead

6、 Auditor 審核組長鐘志成 Zhong Zhichengto be completed by company / 有企業(yè)填寫Finding + classification are correct 審核發(fā)現(xiàn)+不符合項等級判定是否正確?yes 是no 否Date 日期 2015.04.11Management represenive 管理者代表3. Correction(s), immediate measure, 臨時措施to be completed by company 由企業(yè)填寫更改質(zhì)量手冊，將外程（蘸塑、表面處理等）在質(zhì)量手冊中予以識別。Change the Quality Ma

7、nual and identify all outsourced proses (dip moulding and surface treatment) of the companyhe Quality Manual.Othroducts and proses affected? 其他產(chǎn)品和過程是否受到影響？yes 是no 否If yes, please list the products or the proses:若是，請列出產(chǎn)品或過程4. Root cause(s) 根本原因to be completed by company 由企業(yè)填寫Why 為什么質(zhì)量手冊換版時，刪減了外程的識別Th

8、e identification of outsourced proses is deletedhe renewal of the Quality Manual.Why 為什么為避免今后新增外程帶來的質(zhì)量手冊更改，未考慮 ISO/TS 16949：2009 標(biāo)準(zhǔn)有關(guān)質(zhì)量手冊的要求Relevant requirements of Quality Manual in ISO/TS16949: 2009 are not considered to avoid the change in Quality Manual brought by the new outsourced proseshe fut

9、ure.Why 為什么對 ISO/TS 16949：2009 標(biāo)準(zhǔn)有關(guān)質(zhì)量手冊的要求（4.2.2）不熟悉Relevant requirements of Quality Manual (4.2.2) in ISO/TS16949: 2009 are not fully understood.Why 為什么對 ISO/TS 16949：2009 標(biāo)準(zhǔn)知識的學(xué)習(xí)不夠ISO/TS16949: 2009 standard knowledge is not studied sufficiently.Why 為什么be completed by Auditor 由審核員填寫Only applicable

10、for major NCs (to be completed within 20 days) 僅適用于嚴重不符合（20 天內(nèi)填寫完成）Immediate action and root causeysis adequate /suitable?yes 是no 否臨時措施及原因分析是否充分/合適？Date 日期Lead Auditor 審核組長7. Evidence for 100% solved / 100%解決的to be completed by Auditor / 由審核員填寫Customers Plan for “closing” iitable and nonconformity i

11、s 100% solved?客戶的關(guān)閉計劃是否合適；不符合項是否 100%解決？Evidenfor classification as 100% solved have to be attached. 若判定為 100%解決，附上依據(jù)。yes 是no 否Date 日期Lead Auditor 審核組長Scheduled date for the spel audit/ 計劃的特殊審核的日期Date 日期Lead Auditor 審核組長5. Corrective action(s) 糾正措施to be completed by company 由企業(yè)填寫1、外聘師對行政管理進行 ISO/TS

12、16949：2009 標(biāo)準(zhǔn)知識培訓(xùn)，并進行有效性評價。Employ a consultant to train all administrators in the company on ISO/TS 16949: 2009 standard and conduct effectiveness evaluation.2、今后加強 ISO/TS 16949 標(biāo)準(zhǔn)知識學(xué)更改質(zhì)量管理體系文件時，全面、嚴格考慮所有相關(guān)要求，確保持續(xù)滿足 ISO/TS 16949 標(biāo)準(zhǔn)的所有要求。Strengthen the study on ISO/TS16949 standard and comprehensivel

13、y and strictly consider all relevant requirements when changing the quality management systems to ensure continuous compliance wi ll requirements in ISO/TS 16949 standard.Method to verify the effectiveness of the implemented corrective action驗證已實施的糾正措施有效性的方法1、更改后的質(zhì)量手冊Changed Quality Manual2、培訓(xùn)后的Exam

14、ination after trainingAction will be taken by (date) 預(yù)計完成日期:2015-4-20Date 日期 2015.4.12Management represenive 管理者代表Action iitable 措施是否合適yes 是no 否Date 日期 2015.04.20Lead Auditor 審核組長6. Evidenceto be completed by Auditor 由審核員填寫The immediate measures, root causesysis and Corrective actions are reviewed a

15、nd are acceptable. The evideninclude updated quality manual and training records.臨時措施、根本原因分析和糾正措施可以接受，包括更新的質(zhì)量手冊和培訓(xùn)。Corrective actions have been implemented? 糾正措施是否完成？Date 日期 2015.04.20Lead Auditor 審核組長yes 是no 否If “no” please continue with section 7 / 如果“否”，請繼續(xù)第 7 部分Sles audited / 審核到的樣本:Criteria for the evaluation of the effectiveness (trends, KPIs or reports) /有效性評價準(zhǔn)則 (趨勢、KPI、):Confirmationt corrective actions are effectively implemented /糾正措施已經(jīng)有效實施得到確認yes / 是;no / 否Date / 日期Lead Auditor / 審核組長8. Evaluation of the effectiveness of the implemented corrective