打電話日常用語剖析

1、【電話Telephone】說明自己的身分ThisisKen.我是KenKenspeaking./ThisisKenspeaking.我是KenThisisPeterJacksoncalling.我是PeterJackson咨詢來電者的身分Excuseme,whoisthis?不好意思,請問您是哪一位MayIaskwhoiscalling,please?請問您是哪一位?我要找CanIhaveextension321?可以幫我轉(zhuǎn)接分機(jī)321嗎?CouldIspeakto.?我可以跟講話嗎?IwouldliketospeaktoMr.Wang.我想找王先生IsJackintheoffice?Jack

2、在嗎?IsMarythere?Mary在嗎?WouldyouconnectmetoGeneralAffairsDepartment?可以幫我轉(zhuǎn)接總務(wù)部嗎?幫忙轉(zhuǎn)接Illputyouthrough.我?guī)湍D(zhuǎn)接Illconnectyou我.幫您轉(zhuǎn)接IlltransferyourcalltotheGeneralAffairsDepartment我.幫您把電話轉(zhuǎn)到總務(wù)部Illconnectyoutoextension231我?guī)?您轉(zhuǎn)接分機(jī)231Canyouholdonamoment?Canyouholdtheline?請稍候,不要掛斷Justamoment或.Justaminute.請等一下Illge

3、ther我.去叫她Illputheron我.現(xiàn)在就請她過來接電話當(dāng)對方要找的人不在時如何答復(fù)Imafraidheisnotavailableatthemoment.生怕他目前無法接聽電話。Mr.Jacksonisntin.不在MrJacksonisoutatthemoment.目前出門Sheisnothererightnow.她當(dāng)先人不在這Hellbebacksoon他.很快就會回來Hellbebackinanhour他.應(yīng)該一個小時之內(nèi)會回來Shesinameetingnow.她正在開會*inameeting:會議中Hehasaguestnow他.現(xiàn)在有客人Hesofftoday他.今天休假

4、Thelineisbusy.電話正在通話中Icantgetthroughtohim我無.法接通他Sheisonanotherline.她正在接其余電話當(dāng)自己要找的人不在時Illcall(himlater我.晚一點(diǎn)再打。Pleasetellhimtocallmebackassoonaspossible請.他盡早回電PleasetellhimJohncalled.請告訴他John來過電話MayIleaveamessage?我可以留個言嗎?留言Could(Can,MayItakeamessage?請問要留言嗎?*接電話的人記下留言Wouldyouliketoleaveamessage?請問您要留言嗎

5、?MayIleaveamessage?我可以留言嗎?MayIhaveyourphonenumber?可以告訴我電話號碼嗎?Could(Can,MayItellhimwhoiscalling?請問要我轉(zhuǎn)告他是誰打來嗎?Wouldyoulikehimtocallyouwhenhecomesback?等他回來后,要不要請他回電?Illhavehimcallyouback./Illtellhimtocall我會you叫他back回電.給您其余Miscellaneous是的,我就是:Speaking.公司行號來往一般用法Yes,its比me較.熟的朋友可以這么用打錯電話:Theresnoonehereb

6、ythatname這里.沒有那個人Youhavethewrongnumber.你打錯電話了或YoudialedthewrongnumberImsorry.Ihavethewrongnumber對不.起,我打錯號碼了。Ihavedialedthewrongnumber.我撥錯號碼了聽不清楚:Icanthearyouverywell電話.聽不清楚Wouldyoupleaseslowdown?可不可以說慢一點(diǎn)嗎?Wouldyoupleasespeakmoreslowly?可以請您說慢一點(diǎn)嗎?結(jié)束對話:Thankyou,bye.打電話過去的人的謝辭Thankyouforcalling.總機(jī)、秘書、同事對來電者的謝辭內(nèi)容總結(jié)（1）【電話Telephone】說明自己的身分ThisisKen.我是KenKenspeaking./This