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1、Practice and Projects in eCommerceVersion 2.0 Krannert Graduate School of Management, Purdue UniversityDelphi Delcoo Elecctroniics Syystemss:Global Best Practtice SSharinng & KKnowleedge MManageementIndustrry & Comppetitiive AnnalysiisOveralll Perfformannce annd TreendsThe Autto Parrts inndustrry in
2、ccludess origginal equippment partss manuufactuurers (OEM), aftter-maarket partss manuufactuurers, and tire produucers. For an inndustrry facced wiith laayoffss, plaant iddlingss and downwward pprice presssures, Autoo Partts inddustryy stilll maiintainned a fair top-lline ggrowthh ratee duriing laas
3、t thheir yyears (see tablee and graphh beloow andd Exhibiit 1). Howeever, theirr proffits aare huurtingg acrooss thhe mannufactturingg chaiin (Exxhibitt 1 coont.). The majorr reassons aare a decliine inn vehiicle pproducction and tthe coonstannt cosst-cuttting strattegy oof bigg-threee auttomakeers.
4、 Thesse prooblemss let some suppllier tto fille forr bankkruptccy or be shhaken out oof bussinesss.Leaders Performance in 3 Yr.5.7-Leaders Performance in 3 Yr.5.7-48.0489.84ROE (%)-100.9-30847.7Net income growth (%)5.7-7.648.3Sales growth (%)AverageLowHigh3-yrThe mosst impportannt treends aare coonc
5、enttratedd on cconsollidatiion annd gloobalizzationn. Inttensiffied ccompettitionn is ppushinng a mmassivve inddustryy conssolidaation. Not only OEMs are rreduciing thheir TTie 1 supplliers, but also thesee firsst Tiee suppplierss are cuttiing thheir oown suupplieers. BBiggerr firmms wouuld haave ab
6、bilityy to pprovidde “modulle” insttead oof sinngle pparts, and also couldd spennd morre on reseaarch aand enngineeering. Afteer a ddecadee of ccost ccuttinng preessed by auutomakkers, supplliers have a litttle rroom tto manneuverr in ddomesttic maarket. Insttead, they are eexpandding tto intternatt
7、ionall markkets. They hope this diverrsifieed marrket pportfoolio wwould have them surviive unnder ssoft UUS ecoonomy. E-Businness iin Autto Parrts InndustrryAs far as e-commeerce iis conncerneed, Tiier 1 firrms wiill heeavilyy inveest inn elecctroniic bussinesss, andd willl expeect a lot iin rettur
8、n. Outsoourcinng, inntensee comppetitiion and moodularr systtems hhave aall coontribbuted to maajor aauto pparts supplliers usingg Web basedd colllaboraative technollogy oor eveen e-mmanufaacturiing syystemss. They hope that e-bussinesss woulld proovide beneffit ovver a very wide rangee of aactiviit
9、ies. Hencce cooordinaation will be sttrengtthenedd acrooss muultiplle tieers off suppplierss. So the ee-commmerce will contiinue tto be prevaalent on thhe OEM andd Tierr one leevel. As a resullt, a lot oof OEMM/Tie11 comppaniess willl requuire nnot onnly thheir sselvess but also theirr suppplierss t
10、o bbecomee e-buusinesss cappable crosss a wiide raange oof bussinesss proccessess. Butt the barriiers oof impplemennting e-bussinesss capaabilitty havve nott a coommon underrstandding yyet. TTable 1 exhhibiteed thee E-buusinesss appplicattion iin Autto Parrts Inndustrry in a genneral levell. Thee “A
11、ppplicattion RRate” in thhis taable rreferss to hhow maany coompaniies inn Autoo Partts Inddustryy havee alreeady iimplemmentedd a ceertainn E-buusinesss appplicattions. To datee, the web-bbased systeems arre thee majoor e-ccommerrce teechnollogiess usedd in tthis iindusttry. TThese toolss coveer th
12、rree maajor aareas: manuffacturring pprocurrementt, collabboratiive annd enggineerring, demandd planniing orr Inveentoryy manaagemennt. Tablee 2 iss the detaiiled bbreakddown oof Currrent E-bussinesss appllicatiion inn Autoo Partts Inddustryy.Among tthese tradiitionaal commpetittors oof Dellphi, mos
13、t of thhem puut ignnorantt effeects oon botth thee straategicc, taccticall and the ooperattionall leveel of E-bussinesss. Altthoughh Coviisint, an oonlinee aucttion ccompanny buiilt byy big 3, onnly haas aroound 550 reggisterred coompaniies off the auto indusstryss 30,0000 suupplieers. TThe maajorit
14、ty of thosee membbers aare prrimaryy, or tieer 1 suppplierss. As the rrival compaanies of Deelphi, Aanaa Corpp., Feederall-Moguul Corrp. annd AriivnMerritor Inc. preseented as E-businness ppursueers. FFor exxamplee, Danna hass alreeady iimplemmentedd a weell-buuilt ee-busiiness progrram, wwhich incl
15、uuded ee-Sourrce paackagee fromm i2 ttechnoologiees andd e-Prrocureement buyerr softtware from Aribaa Inc. Thiss systtem efffectiively helpss Danaa manaage innventoory, ddirectt purcchasinng andd FreeeMarkeets auuctionn. Anoother auto partss suppplier Federral Moogul hhas siigned a conntractt withh
16、Bluee 292 to immplemeent a Blue 292 WWeb-baased eenviroonmentt. Thee comppany wwill ddeliveer itss EHS Managgementt Systtem viia thee Inteernet to Feederall Moguuls 1150 woorldwiide faacilitties. ArvinnMerittor haad lauunchedd its e-cattegoryy systtem prrovidiing a new oonlinee prodduct lliteraature
17、 orderring pprocesss forr its custoomers, makiing itt the firstt majoor driive trrain ccomponnent mmanufaacturee to ooffer this conveeniencce. Itts reaally hhard tto juddge whhich oone haas mosst advvantagged e-commeerce ssystemm. Howwever, Danaa Corpp. seeems too be iin thee fronnt linne in term of
18、 apppliannce off sounnd e-ccommerrce moodel. Overalll, as the contrroverssy rellationnshipss betwween OOEMs aand auuto paarts ssuppliiers ggrow eever mmore ccompleex, allong wwith mmore iinteraactionn betwween ddifferrent ttiers, E-buusinesss is thougght ass a riight ddirecttion aand wiill prrovidee new strattegiess and toolss for auto partss supplieers. On tth
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