Unit 7 Business Etiquette公開課一等獎省優(yōu)質(zhì)課大賽獲獎?wù)n件

NewAppliedCollegeEnglishBook3Unit7BusinessEtiquetteObjectivesAfterstudyingthisunit,youwillbeableto:getsomehintstoavoidpooretiquetteinbusiness;knowthenewrulesofofficeetiquette;writeanappreciationletter;applydivisionandcombinationtotranslation;haveaninsightintobusinessculturaldifferencesbetweenAmericaandChina.NewAppliedCollegeEnglishBook3ContentsWriting&

Translation1234In-depthReadingVocationalListeningandSpeaking5WorkplaceExploring&GlimpseWarm-up6FurtherReadingNewAppliedCollegeEnglishBook3Task1Discusswithyourpartnersandanswerthefollowingquestionsaccordingtothegivensituations.Task1Task2Next>1Youareajuniorexecutiveatasocialfunction,andyoumeettheCEOofanimportantcompany.Afterabriefconversation,yougivehimyourbusinesscard.Isthisappropriate?Inmostsituations,thatisinappropriate.Toshowyourcourtesy,youshouldwaitfortheCEOtoaskforyourcard.Butifyouareinahurryandyouhavetoleavebeforeheasksforyourcard,toshowyoursincerityandwillingnesstoestablishaconnectionwithhim,youmayofferyourbusinesscardfirst.Usually,inthissituation,youwillnotberefused.Butthatdoesn’tnecessarilymeanyou’vealreadysetuparelationshipwithhim.Task1Task22Youareenteringataxiwithanimportantclient.Whereshouldyousitinthetaxi?Youshouldfirstlyopenthedooroftheseatrightbehindthecopilot’sfortheclientandwalkbacktositdirectlybehindthedriversothatyourclientdoesnothavetosideacrosstheseat,andwhengettingoutofthetaxiheiscurbside.3Youareatabusinessdinner,andchampagneisbeingservedforatoast.Youcannotdrinkchampagne.Whatwouldyoudo?Youdon’thavetoalertanyonethatyoucannotdrinkchampagne.Allowthechampagnetobepouredforthetoastandjustdon’tdrinkit.Butifyouinformedtheserverofthisbeforehand,youcouldaskhimtoserveyouwaterinstead.It’snotappropriatetoattractpeople’sattentionbytellingthemrightbeforethetoastbecauseitmightembarrassthehost.<BackTask2Listtheemailetiquetteanddiningetiquettethatyouthinkareimportantinbusinessandgiveyourreasons.Task1Task2E-mailetiquetteisofgreatimportancebecausee-mailisoneofthemostfrequentlyusedtoolsinbusiness.Itoffersthemailrecipientinformationaboutnotonlythesenderitself,butalsothecompanythesenderrepresents.Aclearlyandproperlywrittene-mailwilldefinitelycontributealottoadealorapromisingrelationship.Also,theformatofane-mailisimportant.Forexample,wecannotaddresseveryone“Dear”regardlessoftherecipient’sidentity.Thetimetomailisdelicate.Fordifferentkindsofe-mail,wehavedifferentrequirementsforthemailingtime.Forinstance,athankse-mailshouldbesentsoonafterothers’good-hearteddeeds.Next>Task2Listtheemailetiquetteanddiningetiquettethatyouthinkareimportantinbusinessandgiveyourreasons.Task1Task2Diningetiquette.Nowadays,manydealsorrelationshipsareestablishedaroundthetable.Likee-mailetiquette,diningetiquetteispossiblyanotherdeterminingfactorofthesuccessorfailureofadeal.Forexample,inwesterncountries,peopleseldomusetoothpicksafterameal,whichmeanswe’dbetternotuseitwhenhavingdinnerwiththem.Also,nomatterwhoyouarehavingdinnerwith,it’smannerlesstotalkwiththemwithafullmouth.<BackTopicPreview:Knowingandfollowingproperbusinessetiquettecangetyouonestepclosertoyourdreamjoboryourdreamclient.Intheworkplace,thereareasetofrulesthatshouldbefollowedbyemployees,buttheyareusuallyunwritten.Ifyouareabletofollowtherulesofappropriateconductintheworkplace,youwillstandoutfromyourcolleagues.Ifnot,sometimes,yourinappropriatebehaviormayimpedeyourbusiness.NotFailtoObserveGoodEtiquetteinBusinessNext>1SinceConfuciuswrotethefirstrulesofdecorum,etiquettehasbeenquestioned,changedandarguedastoitsimportance.Somearguetheneedforit,otherswanttoknowwheretolearnitandthentherearepeoplewhoaskwhysomethingisappropriateinonecountrybutdeemedtotallyunacceptablebehaviorinanotherpartoftheworld.Finally,therearethelittletruismsthatallgentlemenweretaughtbytheirmothers,suchasladiesfirst.Intoday’sbusinessarena,the“l(fā)adiesfirst”rulecouldactuallyprovokeafewwomentoincivility.Translation<BackNext>Translation<BackNext>2

Knowingetiquetteisbecomingmoreimportantbecausetheseruleshelpguideusthroughavarietyofsituationsinourever-shrinkingandchangingworld.Allofuscanattesttosituationsinwhich,ifwehadknownwhattodo,itcouldhavesavedusembarrassmentorevenajob.3

AfavoritestoryisadinnerinCharleston,wherethesaleswomaninvitedherverysophisticatedclientandhiswifetodinnertocelebratethesigningofalargeconstructioncontract.TheowneroftheKansasCityconstructioncompanyinsistedongoingtothedinnerwiththesaleswoman.4Thesaleswomanwatchedhercommissiondissipatewhileherbosspickedhisteethwithfishbonesandimpressedthepartybyusingacommonlyusedexpletiveasfivedifferentpartsofspeech.Insteadofusinghisdinnernapkintowipehismouth,thebosswipedoutthedealwhenheusedittoblowhisnose.Translation5

Thefollowingdaythecontractwasrescinded.<BackNext>6

Thebosswassointimidatedbytherefinedpeoplethathecompensatedforhislackofsophisticationwithalaissez-faireattitude.Inconsequence,heruinedalucrativedeal,tarnishedtheimageofhiscompanyandthrewawaythesaleswoman’shard-earnedcommission.Translation7

Hadhepossessedsomeetiquetteskills,allofthiscouldhavebeenavoidedandeveryonecouldhaveenjoyedadelightfulevening,strengtheningabusinessrelationship.<BackNext>8PossessinggoodetiquetteisalsoknowingwhentoputontheRitzandwhentodotheMotel6.Therearesituationswhereformalitieswouldbetotallyoutofplaceandviewedasostentatiousbecausetheoccasioncallsformorecasualbehavior.Goodexamplesofthisarewearingafurcoattodoyourgroceryshoppingandhavingyourwifewearherjewelstoacompanypicnic.Translation<BackNext>9Snobbismisalsobadetiquette.Agroupofpeopletookanewassociatetolunch.Thenewcomerfeltcompelledtodosomeone-upmanshipthatbackfired.Whenitwashisturntoorder,heaskedtheserverifthesoleonthemenuwastheDoverSole.Eventhoughtheserverwasextremelybusyastherestaurantwaspackedwithdiners,heinsistedthattheserverfindoutbecauseheonlyeatsDoverSole.Translation10ThefishwasoftheDoverpersuasion,soheorderedit.Aftertastinghisentrée,hecommentedthatitwasthebestDoverSolehehadevereaten.<BackNext>11Nosoonerhadhemadehisclaimthanthewomansittingacrossfromhimtoldtheserverthatshehadorderedchickenandnotthefishdishthatwassittinginfrontofher.Asitturnedout,Mr.SophisticatedPalettewaseatingchicken.Translation12Anothermajorfauxpasistopretendthatyouaresomeoneyouarenotortoleadpeopletobelievecertainthings.Awomanwoulddescribeherfather’sprofessiontopotentialsuitorsasifhewereanexecutiveatFarmlandIndustrieswhen,inactuality,hewasapigfarmerinSouthernMissouri.Anotherwomanwouldtellsocialacquaintancesthatherfather,amilkman,wasinthecreamerybusiness.<BackNext>13Thentherearethosesituationswhereaperson’slackofsophisticationisbroughttohisorherattentioninahumiliatingway,alsoanetiquettetaboo.Translation14SeveralpeoplewenttolunchattheelegantGardenRoomattheBroadmoorHotelinColoradoSprings.Uponarrival,theyrealizedthatthehotelonlyacceptedcashortheBroadmoorcreditcard.NoneofthemhadaBroadmoorcreditcard,soafteraquicktabulation,theywerecomfortablewiththefactthattheyhadmorethanenoughcashamongthemtopayforthelunch.<BackNext>Translation15

Whentheserveraskedforthedrinkorder,oneoftheparty,whocomesfromaveryhumblebackground,askedhowmuchaglassofhousewinecost.Theservergingerlyansweredthequestionandwalkedawayfromthetable.Therestoftheparty’sembarrassmentwasheightenedwhenthemaitred’ofthehotelapproachedthemandaskediftheyhadenoughmoneytopayforlunch.<Back1自孔子首次提出禮儀制度，禮儀重要性就一直受到人們質(zhì)疑，幾經(jīng)改變，飽受爭論。有些人認為禮儀是很必要，有人想知道怎樣習(xí)禮儀知識，還有些人困惑為什么有禮儀在一個國家是適合，而在世界上另一個國度卻被認為是完全無法接收。最終，出現(xiàn)了一些約定俗成禮儀，譬如“女士優(yōu)先”之類，紳士們都被母親這樣教誨過。然而，在現(xiàn)如今商務(wù)領(lǐng)域，“女士優(yōu)先”可能會讓一些女性以為很不禮貌。參考譯文：聚焦商務(wù)禮儀2了解禮儀變得越發(fā)主要了，因為在這個不?？s小而又多變世界，這些規(guī)則能夠指導(dǎo)我們處理各種情況。事實證實，假如我們知道怎么做，在一些情況下就能防止尷尬甚至丟掉工作。3

一個大家很喜歡傳誦故事是一個女銷售員邀請了一位久經(jīng)世故客戶及其夫人在查爾斯頓酒店共進晚餐，慶賀他們成功簽署一個建筑協(xié)議大單。而這個堪薩斯城建筑企業(yè)老板堅持要求和這個女銷售員一起共赴晚餐。4席間，當老板在客人面前用魚刺剔牙，并在講話中說了五次臟話時，銷售員就眼睜睜地看著即將到手傭金灰飛煙滅了。當老板用餐巾擤鼻涕而不是擦嘴時，他同時也抹去了一筆交易。5第二天協(xié)議就被撤消了。6

這些尊貴客戶做法嚇得老板沒了主意，他想不到什么法子填補自己前晚失禮表現(xiàn)，只能聽天由命。結(jié)果，他毀掉了一筆高回報交易，破壞了企業(yè)形象，同時還讓銷售員辛勞掙得傭金打了水漂。7假如他懂得一些禮儀技巧話，全部一切都可以防止，大家都能享有一個美妙夜晚，同時商務(wù)關(guān)系也將得到鞏固。8具備良好禮儀也意味著能知曉什么時候應(yīng)該講排場，什么時候應(yīng)該保持低調(diào)。在有些場所，過分追求禮節(jié)是不合時宜、華而不實，因為有場所更多是需要隨意自如舉止。穿著裘皮大衣去買雜貨，或者讓你妻子戴上各式珠寶參加企業(yè)野餐就是經(jīng)典例子。9勢利也是一個不好禮儀。比如一群員工帶著新同事吃午飯，這位新同事想表達出自己高人一等，而結(jié)果卻事與愿違。當輪到他點菜時，他問服務(wù)員菜單上比目魚是不是多佛比目魚。即便是服務(wù)員為了招呼滿屋子用戶忙得焦頭爛額，那個新人還是堅持要讓服務(wù)員知道他點是多佛比目魚，因為他只吃這一個比目魚。10

這種魚是吃比目魚必點推薦品，所以他一定關(guān)鍵點。嘗過主菜后，他說這是他吃過最好多佛比目魚。11

他剛評論完，坐在對面女士就告訴服務(wù)人員說她點是雞肉而不是桌上魚肉。所以，這位老于世故帕萊特先生吃是雞肉。12另外一個需要注意失禮行為就是裝作很厲害或者是引導(dǎo)他人去相信一些事情。一位女士可能會對她追求者說，她父親是一家農(nóng)產(chǎn)品企業(yè)責(zé)任人。而實際上，他不過是南密蘇里一個養(yǎng)豬戶。另外一位女士會跟她社交朋友說自己父親從事奶制品行業(yè)，而其實，她父親可能只是一個擠奶工。14幾個人一起去科羅拉多斯普林斯布羅德莫酒店高雅花園包房吃午餐。到了酒店，他們才知道那個酒店只收取現(xiàn)金或者刷布羅德莫信用卡，不過他們又都沒有這種信用卡。一番拼湊后他們有了足夠支付午餐費用現(xiàn)金，這么他們才放心了。13

一個人不諳世故最終以一個讓人以為慚愧形式展現(xiàn)出來，而這種情形也是一個商務(wù)禁忌。15

當服務(wù)員過來問詢酒水時候，一個生活條件差一些組員問服務(wù)員酒店特選葡萄酒價格是多少，服務(wù)員小心地回答完問題后快速地離開了。而后當酒店總管走過來問他們是否能夠付得起午餐費用時，其它組員變得愈加尷尬。Part1(1)Introduction.Part2(2~7)Theadvantageofknowingetiquette.Part3(8~15)Thewriterconvincesreaderswithmoreexamples.TextOrganization1.SinceConfuciuswrotethefirstrulesofdecorum,etiquettehasbeenquestioned,changedandarguedastoitsimportance.

1)該句表示了人們對禮儀主要性質(zhì)疑態(tài)度。2)asto:關(guān)于，至于，就……而論e.g.Shewascuriousastowhohewas,sosheintroducedherselffirst.【拓展】asfor:關(guān)于，至于，就……而論intermsof:在……方面，就……而言2.provoke:vt.（使）產(chǎn)生，引發(fā)

e.g.Thisarticlewasintendedtoprovokediscussion.【拓展】provocation:n.挑釁，刺激，激怒3.shrink:vi.(shrank,shrunk)退縮，畏縮；（使某物）收縮，萎縮e.g.①Heshrunkbackagainstthewallasheheardthemapproaching.②Mysweatershrankinthewash.4.Allofuscanattesttosituationsinwhich,ifwehadknownwhattodo,itcouldhavesavedusembarrassmentorevenajob.1)該句為過渡句，承上啟下，為下文舉例論證作鋪墊。2)該句主干為：allofuscanattesttosituations。名詞situations作為先行詞，后面是介詞in和關(guān)系代詞which引導(dǎo)限制性定語從句。在定語從句中又包含一個if引導(dǎo)虛擬條件句，對過去情況進行假設(shè)。在if引導(dǎo)虛擬條件句中，表示對過去情況假設(shè)，從句用過去完成時態(tài)，主句用would/could/should/might+havedone。e.g.IfIhadknownthefact,Iwouldn’thaveblamedhersomuch.3)embarrassment:n.害羞，窘迫；困境，使人為難處境e.g.①Muchtoherembarrassment,sherealizedthateverybodyhadbeenlisteningtoher.②Hisresignationwillbeasevereembarrassmenttothecompany.5.sophisticated:a.（顯得）世故，老練；復(fù)雜，精良

e.g.①Muchtoherembarrassment,sherealizedthateverybodyhadbeenlisteningtoher.②Hisresignationwillbeasevereembarrassmenttothecompany.6.wipeout:徹底毀滅，全部摧毀：抹去（舊事）e.g.①Thewholevillageswerewipedoutbytheearthquake.②Youcanneverwipeoutthepast.7.Thebosswassointimidatedbytherefinedpeoplethathecompensatedforhislackofsophisticationwithalaissez-faireattitude.1)該句中so…that…引導(dǎo)結(jié)果狀語從句，其中so為副詞，慣用來修飾形容詞或副詞，也可用來修飾動詞。e.g.①Thebagissoheavythatshecannotmoveit.②Herunssofastthatnobodycouldcatchupwithhim.③Wehavesomanyarrangedmattersthatoneofusisalwaysonduty.2)intimate:vt.威脅，恐嚇e.g.Theywereaccusedofintimidatingpeopleintovotingforthem.【拓展】intimidated:a.害怕，怯場intimidating:a.嚇人，令人害怕3)compensate:vi.賠償，賠償；vt.給（某人）賠償（或賠款）e.g.①Nothingcancompensateforthelossofalovedone.②Herlawyerssaysheshouldbecompensatedbothforherinjuriesandforthesufferingshehadbeencaused.【拓展】compensation:n.賠償（或賠償）物，賠償（金）8.Hadhepossessedsomeetiquetteskills,allofthiscouldhavebeenavoidedandeveryonecouldhaveenjoyedadelightfulevening,strengtheningabusinessrelationship.1)該句可還原成：Ifhehaspossessedsomeetiquetteskills,allofthiscouldhavebeenavoidedandeveryonecouldhaveenjoyedadelightfulevening,strengtheningabusinessrelationship.此句是對過去情況虛擬，從句用過去完成時態(tài)，主句用would/could/should/might+havedone。在if引導(dǎo)虛擬條件句中，可將助動詞提到句首，省略if，形成省略條件句。e.g.IfIhadknownthefact,Iwouldn’thaveblamedhersomuch.或：HadIknownthefact,Iwouldn’thaveblamedhersomuch.2)句中strengtheningabusinessrelationship為現(xiàn)在分詞短語作伴隨狀語。e.g.Thepetdogenteredtheroom,followinghismaster.9.Nosoonerhadhemadehisclaimthanthewomansittingacrossfromhimtoldtheserverthatshehadorderedchickenandnotthefishdishthatwassittinginfrontofher該句中nosooner…than意為“一……就……”，在此句中引導(dǎo)時間狀語從句。nosooner…than引導(dǎo)時間狀語從句時，主句用過去完成時態(tài)，從句用普經(jīng)過去時態(tài)。nosooner…than常放在句首表強調(diào)，這時主句用部分倒裝。e.g.Ihadnosoonerreachedhomethanitbegantorain.若表強調(diào)，此句可改為：NosoonerhadIreachedhomethanitbegantorain.Task1

Thefollowingareeightstatementsrelatedtothetext.Eachstatementcontainsinformationgiveninoneoftheparagraphs.Identifytheparagraphfromwhichtheinformationisderived.Next>(3)1Thebossoftheconstructioncompanyinsistedthathegotothedinnerwiththesaleswoman.(8)2Wearingafurcoattodogroceryshoppingisviewedasshowing.(15)3ThestewardoftheBroadmoorHotelmisunderstoodthattheycouldnotaffordthelunch.(12)4It’sinappropriatetopretendthatyouaresomeoneyouarenot.(9)5Thenewcomerinsistedonorderingaspecifickindoffishandclaimedthatheonlyeatsthat.(14)6TheBroadmoorHotelonlyacceptedcashoritsspecifiedcreditcard.(6)7Thebossruinednotonlythedealbutalsotheimageofhiscompany.(11)8Whatthenewcomeractuallyatewaschickeninsteadofthesolehehadordered.Task2

Completethefollowingsummaryaccordingtothetext.Writenomorethanfourwordsoneachline.<BackNext>SUMMARYThecontroversyandchangeoftherulesofdecorum.Sincetheemergenceofthefirstrulesofdecorum,theimportanceofetiquettehasbeenquestioned,changedandargued.Intoday’sworld,eventheuniversallyknown“l(fā)adiesfirst”rulemayinsultwomen.Knowingetiquettecouldsaveusembarrassmentorevenajob.Story:Thesaleswomaninvitedherclientandhiswifetodinnertocelebratethesigningofalargeconstructioncontractwhiletheowneroftheconstructioncompanyinsistedongoingwiththem.Thedealwaswipedoutwhenthebossusedthenapkintoblowhisnose,completewithsomeotherinappropriatebehavior.Becauseoftheinappropriatebehavior,thebossruined

alucrativedeal,tarnishedtheimageofhiscompanyandthrewawaythesaleswoman’shard-earnedcommission. Task2

Completethefollowingsummaryaccordingtothetext.Writenomorethanfourwordsoneachline.<BackNext>SUMMARYPossessinggoodetiquetteisalsoknowingwhentoputontheRitzandwhentodotheMotel6.Neverpretendtobesomeoneyouarenotorleadpeopletobelievecertainthings. Task1

MatchthefollowingwordsorphrasesinColumnAwiththeirmeaningsinColumnB.Next>ColumnA1attest2formality3intimidate4sophisticated5shrink6callfor7outofplace8wipeoutColumnBAfrightensomebodyinordertomakethemdosomethingBshowingmuchworldlyexperienceandknowledgeofafashionablelifeCneedsomethingDgiveclearproofofsomethingEnotproperFruinsomethingthoroughlyGsuchanactionwhichnolongerhasmuchrealimportanceormeaningHbecometighterorsmallerinsizeTask2Completethefollowingsentenceswiththewordsgivenbelow.Changetheformifnecessary.<BackNext>deemprovokecompensateruinheightenhumiliatingpersuasionsnobbism1Thecampaignofcallingforhealthisintendedtoheighten

publicawarenessofthedisease.2Thatonemistakeruined

hischancesofsigningtheconstructioncontract.3Heisasnobbish

personwhoonlycommunicateswithpeoplefromtheupperclass.4Theywouldtakeanyactiondeemed

necessary.5Theyarguepersuasively

infavorofatotalbanonhandguns.6Herlawyerssaythevictimsshouldbecompensated

forthesufferingtheyhadbeencaused.7Shesufferedthehumiliation

ofbeingcriticizedinpublic.8Theannouncementoflayingofftheemployeesprovoked

astormofprotests.Task3Fillintheblanksinthefollowingpassagebyselectingsuitablewordsfromthewordbank.Youmaynotuseanyofthewordsmorethanonce.<BackNext>Beingawareoftheruleofinternationaletiquetteisquitenecessaryintheglobalbusinessworld.Someoftherules,(1)G

acceptedinoneculturemayturnouttobe(2)J

inanother.Forexample,insomecountries,touchingsomeoneisconsidereda(n)(3)L

personalviolation,whilelookingsomeoneintheeyescanbeseenasaphysicalchallenge.A)interestinglyB)insultC)completelyD)relativesE)costlyF)treatG)commonlyH)fortunatelyI)payJ)embarrassingK)compensateL)extremeM)acquaintancesN)accommodateO)ruin

<BackNext>Rather(4)A,insomecountriesevenbeingpolitecandropyouinit.InJapanyoushouldnever(5)Cfinishthedrinkinyourglass(orthefoodonyourplate)asitmeansyouwantmore,andyourhostwillgotogreatlengthsto(6)Fyou.Ruleslikethesemaybestrange,butnotknowingthemcanbe(7)E.Itmaynotonly(8)Oyourpersonalimagebutalsotheimageofthecompanyororganizationyourepresent.Evenworse,sometimes,nothingcan(9)Kyourlossmerelycausedbypooretiquette,evenifyouwerecommunicatingwith(10)Mwhoyouhappenedtomeetseveraltimesbefore.Therefore,toadaptandassimilateiswhatonehastodowhendoinginternationalbusiness.A)interestinglyB)insultC)completelyD)relativesE)costlyF)treatG)commonlyH)fortunatelyI)payJ)embarrassingK)compensateL)extremeM)acquaintancesN)accommodateO)ruin

Task1Combinetwoshortsentencesintoalongoneafterthemodel.Model:Hedidn’tpossesssomeetiquetteskills.Allofthiswasn’tavoidedandeveryonedidn’tenjoyadelightfulevening.→Ifhehadpossessedsomeetiquetteskills,allofthiscouldhavebeenavoidedandeveryonecouldhaveenjoyedadelightfulevening.<BackNext>Task1Combinetwoshortsentencesintoalongoneafterthemodel.<BackNext>1Hefailedtocatchthatplane.Hewasluckynottobekilledintheaircrash.Ifhehadcaughtthatplane,hewouldhavebeenkilledintheaircrash.2Mr.Smithdidn’tknowthatyouwerecoming.Hedidn’tmeetyouattherailwaystation.IfMr.Smithhadknownthatyouwerecoming,hewouldhavemetyouattherailwaystation.3Youdidn’tanswermycall.Youcouldn’tknowthetruth.Ifyouhadansweredmycall,youwouldhaveknownthetruth.Task2Rewritethefollowingsentencesafterthemodel.Model:Hehadnosoonermadehisclaimthanthewomansittingacrossfromhimtoldtheserverthatshehadorderedchickenandnotthefish.→Nosoonerhadhemadehisclaimthanthewomansittingacrossfromhimtoldtheserverthatshehadorderedchickenandnotthefish.<BackNext>Task2Rewritethefollowingsentencesafterthemodel.<BackNext>1Thebellhadnosoonerrungthanthestudentsquieteddown.Nosoonerhadthebellrungthanthestudentsquieteddown.2Ihadnosoonerleftthehousethanitbegantorain.NosoonerhadIleftthehousethanitbegantorain.3Serenahadnosoonergotherdriver’slicensethansheshowedoffinfrontofus.NosoonerhadSerenagotherdriver’slicensethansheshowedoffinfrontofus.Task1TranslatethefollowingparagraphfromChineseintoEnglish.伴隨職場禮儀越來越被重視，商務(wù)飯桌上食物和餐桌禮儀也愈加考究。以中餐為例，中餐宴席開始時，服務(wù)員送上濕毛巾是用來擦手，不能夠用它擦臉。上龍蝦、雞肉和水果時，會送上一只小水盂，里面飄著檸檬片或玫瑰花瓣，這種水盂不是飲料容器，而是用來洗手。<BackNext>Withincreasingimportanceattachedtotheoccupationalmanners,theeatingandtablemannersofthecommercialdinnersaremoreandmoreimportant.TakeChinesebanquetasanexample.AtthebeginningofaChinesebanquet,thewettowelservedbythewaitersisusedtocleanyourhands,sodon’tuseittocleanyourface.Whenlobster,chickenorfruitisserved,therewillbeasmalljarholdingwaterwithalemonsliceorroseleafonit.Itisnotfordrinking,buttobeusedforwashinghands.Task2TranslatethefollowingparagraphfromEnglishintoChinese.

InChina,peopletendtoask“Whereareyouheadingfor?”or“Haveyoueatenyet?”whentheymeeteachother.Formostofthetime,theydonotreallywanttoknowwhereyouaregoingtoorwhetheryouhaveeatenornot.Actually,thatisjustawaytogreeteachother.Similartowesterncustoms,whenyoustarttalkingwithastranger,topicssuchasweather,foodorhobbymaybegoodchoicestobreaktheice.Youshouldbecautiouswhenyouaskprivatequestions.Butachataboutone’shometownorjobcanusuallygoonsmoothly.<Back

在中國，人們見面時喜歡問：“你去哪兒?”或“你吃了嗎?”大多數(shù)時候人們并非真正想知道你要去哪里或吃飯了沒有。實際上，這只是一個寒暄方式。與西方風(fēng)俗相同，當你與—個陌生人開始交談時，談?wù)撝T如天氣、食物或興趣之類話題可能是打破緘默不錯選擇。問詢私人問題時應(yīng)該慎重，不過聊些關(guān)于故鄉(xiāng)、工作方面話題通常能夠順暢地溝通。TheNewRulesofOfficeEtiquetteNext>1Onelanguidsummerafternoon,IwascomingfromamiddayyogaclassattheofficegymwhenIranintomytopbossattheelevator.“Howarethings?”heasked.Freshfromblissingoutincorpsepose,Iblurted,“It’sAugust.I’mhavingtroublefocusing.”Translation<BackNext>2“Ineverhavethatproblem,”heshotback,frowning.Argh,Isaidtomyself.Couldn’tIhavesaidsomethingmoreappropriate?3Officeetiquettecanbetrickyinthesedaysofin-houseexercising,constantdigitalcommunicationandopen-planworkspaces.Forhelponfiguringouthowtobehaveproperly,abookbyVickyOliver,acareerconsultant,offerstipsoneverythingfromcubicleconducttoemailetiquette.Translation<BackNext>4Oneofthebiggestchangesof21st-centuryofficelifeistheubiquityofgadgetslikesmartphonesandiPods.Oliveroffersseveraldon’ts.Despitethefactthateveryoneelsedoesit,don’tlistentoyourmusicplayerintheelevator.“Wearingearplugsislikeputtinga‘DoNotDisturb’signonyou,”shesays.Itsendsamessagetocolleaguesthatyouwanttobeleftalone,anunfriendlygestureatbest.Translation<BackNext>5Don’tcheckyouremailmessagesintheelevatoreither,sheadds.“That’slikeactingyou’reinanisolationtank,”shesays.Unpluggingisnotjustpolite,shecontends.“Ifyouwanttogetahead,youhavetobreakoutofyourcocoon.”Elevatorsandhallwaysareprimespotsforfriendly,positiveinteractionswithcolleagues.Usethem.Translation<BackNext>6Oliveralsohassomecontrariantadviceabouthowtonavigateopen-planofficesandcubicles.Thoughthearchitectureofcubiclesseemstosuggestthatworkersareavailableforinterruptionatalltimes,mostofuslikeourboundaries.Don’tjustbargein,shecounsels.Announceyourself,eitherverbally,bysaying“Excuseme”or“Knockknock.”Dopausebeforeentering.Trytoapproachfromwithinyourcolleague’ssightline.Alsoconsidercallingoremailinginadvanceandaskingifyoucandropbyatanappointedtime.Translation<BackNext>7Whenitcomestocommunication,beitbyphone,textoremail,Oliversaysmanyofusneedtocleanupouretiquetteacts.Leavingavoicemailmessagewhenyouknowtherecipientisn’ttheretopickupthephoneisbadform,shesays:“It’sverypoormanners.It’sadeliberateactofavoidance.”Thepersonwillknowit,too,sheadds.Ifyoumustleaveamessage,dososhortlybeforeyouexpectthemtobeattheirdesk.“Itsendsaweirdmessagewhenyouleaveavoicemaillateatnight,”shenotes.Translation<BackNext>8Speakingoflate-nightcommuniqués,Oliverneverlikesthem,eveninemail.Ifyougetabrainstormatmidnight,goaheadandwritethatnote,butputitinyourdraftfolderandthenhitsendat9a.m.9Thesamegoesforbosses.Oliversaysit’sbadbossetiquettetoharassyouremployeeswithnotesafterhoursorontheweekend.IfyoureceiveonefromthebossonaSaturday,shesays,youcansafelyignoreitfor24hours.“Youarebeingmorethanpolitebydoingthat,”shesays.“You’realsocarvingoutalittleboundaryforyourself.”Translation<BackNext>10Oliverisalsoconcernedwithexcessivelycasualofficeattire.Ifthebosswearsjeans,fine,youcantoo,butit’swisetonotchyourwardrobeupadegreefromsuper-casual.Forinstance,ifyoursupervisorwearsT-shirts,youshouldconsideraddingablazerandashirtwithacollar.Atofficeretreatsorinformaloffsiteofficeparties,followthesamerule.“MenshouldnotwearHawaiianshirtsandBirkenstocks,”shesays.Translation<BackNext>11Whatdoyoudoif,likeme,youcommitanofficeetiquetteno-no,andsayordothewrongthingatthewrongtime?Humoralwaysmakesforagoodcomeback,Oliveradvises.I’mstilltryingtocomeupwithajokethatwouldhaveremediedmypost-yogafauxpas.Translation<Back1一個倦怠夏日午后，我剛從辦公室健身房上完午后瑜伽課回來，在電梯里撞見了頂頭上司。他問道：“工作怎么樣？”剛從僵硬姿勢亢奮中緩過來，我隨口說道：“八月份了，專注力不夠。參考譯文：辦公室禮儀新規(guī)則2上司皺了皺眉，說：“我就從來沒碰到過這種問題?！卑?，我自言自語，莫非我就不能說點更適當話嗎？3

在現(xiàn)如今室內(nèi)活動、頻繁電子交流以及開放工作場所條件下，辦公室禮儀變得很棘手。為了幫助人們了解怎樣做到舉止得體，職業(yè)顧問維姬·奧利弗在她一本專著中給出了從辦公室舉止到郵件禮儀一切相關(guān)提議。4二十一世紀辦公室生活最大一個變化就是諸如智能手機和音樂