Unit 9 Dining Etiquette公開課一等獎(jiǎng)省優(yōu)質(zhì)課大賽獲獎(jiǎng)?wù)n件

UnitNine.

DiningEtiquetteFocalPointsTherulesforBusinessDiningDiningandTippingetiquetteinvariouscountriesBusinessDrinkingandToastingCustomsItreferstoasetofrulesthatgoverntheexpectationsofsocialanddiningbehaviorinaworkplace,grouporsociety.Lead-inDiningEtiquetteWhatisDiningEtiquette?Contents:BusinessDiningEtiquetteBusinessDiningandTippingBusinessDrinkingandToastingCustomsLead-in

BusinessDiningEtiquetteDiningmannersareanimportantpartofbusinessetiquetteasmostofthedeals,interviewsandmeetingarecrackedoverthedinnertable.DiningEtiquetteHerearesomeusefultipsforyouon:

TablesettingSeatingarrangementThetablesettingTheseatingarrangementTipstokeepinmindSitstraightwithbothfeetonthefloor,legstogetherElbowsneveronthetableSpeaksoftlytothosenearesttoyouThankthewaiteronlyonceortwiceTipwellOnlybegineatingafteryourhostorguestisseatedandbeginseating.Bringfooduptoyourmouth(soupspoon)ObservepaceofeatingofothersandconformtotheirpaceCutonepieceoffoodandeatitratherthancuttingupmeatallatonceLaynapkinacrosslap;donotuseasabibSelectsilverwarefromtheoutsideinWhenfinished,putsilverwarein10o’clockpositionDonotdunkfoodKeepmouthclosedwhenchewingEnquirefromthehost/hostessabout

dresscodeforthefunctioninvitedAbidebylocalcustoms/religious

practicesofhost/hostessMenshouldassistladiestobeseatedbypullingoutthechairPlacingyourhandbag/purseonthetableGesturingwithyourknifeorspoonPuttingfoodintoyourmouthwithaknifeChompingyourfoodTalkingwithyourmouthfullWipingyourmouthwithyourhandwhenholdingaknife/forkYoushouldavoidthiswhilediningReachingacrosspeopletogetadish.InsteadaskforittobepassedtoyouPlayingwiththecutleryaroundyouWipingyourfacewiththenapkinApplyinglipstickatthetableSmoking(unlessthehostgivesthelead)Youshouldavoidthiswhiledining

BusinessDiningandTippingDifferentStylesofeating

Americazigzagstyle

Theknifeisheldintherighthandandtheforkintheleftwiththetinesdownwhilecuttingapieceoffood;thentheknifeisplacedontheupperrightedgeoftheplate.Theforkisswitchedtotherighthand,andthefoodiseatenwiththeforktinesup

BusinessDiningandTippingDifferentStylesofeating

EuropeLatinAmericaContinentalorEuropeanstyle

Theforkremainsinthelefthandwiththetinesdownduringthecuttingandeatingoffood

BusinessDiningandTippingDifferentStylesofeating

MiddleEastIndiaUsetherighthandforscoopingfoodEastAsiaSuchasChina,Korea,Japan,TaiwanChopsticksarecommonlyused

Mostculturesconsumeatleastsomefoodsthatareviewedasunusualbypeopleinothercultures.

BusinessDiningandTippingTippingisafundamentalpartofserviceindustriestodayandisa“reward”forservicesperformedforguestsandclients.

BusinessDiningandTippingTippingBusinessDrinkingandToastingCustoms

BusinessDrinking“Athousandcupsofwineisnottoomuchwhenbosomfriendsmeet,”accordingtoanoldChinesesaying.

Infact,alcoholatthebusinessislimitedto2glassesatmostwithdinner.Theselimitsarenowbeingwrittenintothecodeofconductstandardsformanycorporations.BusinessDrinkingandToastingCustoms

BusinessDrinkingWhendrinkingalcohol,alwaysholdyourdrinkinyourlefthand.Thisenablesyoutoshakesomeone’shandwithyourrighthand.Anditkeepsyourrighthanddryandwarm.Andremembertoalwayscontrolyourdrinking!Unlessyouaregoingoutwithaclientgroupthatisculturallyspecificandwanttoshowrespectfortheirculture,itisexpectedthatinamixedculturalgroupindividualswillfollowtheirownpreferencesaboutconsumptionofalcoholpreferences.BusinessDrinkingandToastingCustoms

BusinessToasting?

Thehosttoastsfirst.?Atformaloccasions,thetoasterstands;thepersonbeingtoastedremainsseated.?Theguestsrespondbytakingasipoftheirdrinks-butneveremptyingtheglass.

BusinessDrinkingandToastingCustoms

BusinessToasting?Thepersonbeingtoasteddoesnotdrinktohimself.?Afterthetoast,thepersonwhoisbeingtoastedrises,bowshisacknowledgment,andsaysthankyou.?Atprivateorsmallinformaldinners,itisacceptableforeveryone-toasterandtoasteeincluded-toremainseated.ExercisesⅠ.Role-playactivity

Dividetheclassintogroups;eachmemberofthegroupshouldpracticethefollowingsituation.Directions:createakindofbusinessdiningsituation,practicetherulesforbusinessdiningtoknowthecorrecttablesettingsandtablemanners.

ExercisesII.TestsforyourBusinessDinningEtiquette.

1.You’reinarestaurantandathinsoupisservedinacupwithnohandles.Toeatityoushould:A.pickitupanddrinkitB.usethespoonprovidedC.eathalfofitwithaspoonanddrinktheremainderD.justwait2.You’reatadinnerandchampagneisservedwiththedessert.Yousimplycan’tdrinkchampagneyetknowthehostwillbeofferingatoast.You:A.tellthewaiter“nochampagne”B.turnoveryourglassC.askthewaitertopourwaterintoyourchampagneglassinsteadD.saynothingandallowthechampagnetobepoured3.You’reatatableinarestaurantforabusinessdinner.Midwaythroughthemeal,you’recalledtothetelephone.Whatdoyoudowithyournapkin?A.TakeitwithyouB.FoldandplaceittotheleftofyourplateC.LooselyfolditandplaceitontherightsideD.LeaveitonyourchairExercises4.You’rehostingadinnerpartyatarestaurant.Includedaretwoothercouples,andyourmostvaluableclientandhiswife.Youinstructthewaiterto:A.serveyourspousefirstB.serveyourfriend’sspousefirstC.serveyouandyourspouselastD.serveyourclientlast5.You’reinvitedtodinnerinaprivatehome.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?Whichoneisnotproper?A.OpenitimmediatelyB.WaitforthehosttotakehisnapkinbeforetakingyoursC.WaitfortheoldestpersonatthetabletotakehisD.Waitfortheacknowledgedheadofthetabletotakehersbeforetakingyours6.You’rescheduledtomeetabusinessassociateforworkinglunchandyouarriveafewminutesearlytofindasuitabletable.30minuteslateryourassociatestillhasn’tarrived.You:A.orderyourlunchandeatB.continuewaitingandfumingthatyourassociateisn’tthereC.telltheheadwaiteryou'renotstayingandgivehimourcardwithinstructionstopresentittoyourassociatetoproveyouwerethereD.after15minutescallyourassociateExercises7.Youareatabusinessdinnerwhensomeonetoastsyou.Whatshouldyoudo?A.say“thankyou”andtakeasipofyourdrinkB.standupandgiveashortspeechC.standupandreturnthefavorbygivingthetoasterhisorherowntoastD.smile,butdonothingmore8.Whenisitappropriatetotakeamobilephonecallduringabusinessdinner?A.whenyouexcuseyourselffromthetableandtalkinanotherpartoftherestaurantB.whenthecallconcernsthoseyouarehavingdinnerwith(i.e.,thecallisfromtheboss)C.onlywhenyoumakethecallverybriefandapologizetoyourdinnermatesD.never9.Atabusinessdinner,whencanyoubegintalkingbusiness?A.AssoonasthefoodorderismadeB.AssoonaseveryonearrivesatthetableandhasexchangedpleasantriesC.Assoonaseveryonehaschosenamenuitemtoorder,butbeforetheorderismadeD.Assoonasfoodisorderedandpleasantriesareexchanged,aslongaseveryoneknowsthedinnerisa“working”oneExercises10.Atabusinessdinner,whenisitappropriatetohaveadrink?A.NeverB.OnlyifthehostandseniorguestsaredrinkingC.OnlyifothersofyourlevelandabovearedrinkingD.Always,thisisanadultmealatarestaurant,afterall11.Whiletravelinginternationallyonbusiness,yourhostsprovidearegionaldelicacythatyouknowyouwon’tlike.Whatdoyoudo?A.PolitelydeclineandeataroundtheoffendingitemB.OffertotakeabiteandnothingmoreC.Tryit,andtheneatasmuchasyoucanD.Pickatitwhileyoueatotherthingsonyourplateandhopetheydon’t‘noticeifyoudon’teatany12.Yougotodinnerwithyourbossandheofferstopay,whatshouldyoudo?A.insistthatyoushouldpayB.considerthatbyrankheshouldpayC.neveroffertopay.ItisconsideredimpoliteD.NothingExercises13.Wheninvitedforadinner,starteatingwhen:A.foodisservedB.anyonestartseatingC.anytimeyoulikeD.guestofhonorstarts14.Wheredoyouplaceyourpursewhilediningatarestaurant?A.putthepurseonthefloorB.placethepurseonthetableC.hangthepurseonthebackofthechairD.placethepursebetweenyourselfandthechair15.You’veforgottenalunchwithabusinessassociate.Youfeelterribleandknowhe’sfurious.Youshould:A.writealetterofapologyB.sendflowersC.keepquietandhopeheforgetsaboutitD.callandsetupanotherappointment,againwithsincereapologiesHandlingUtensilsandEatingStylesManypeoplefeelunsureabouthowtochooseanduseutensilsproperly,whattodowiththeknifeandforkwhenrestingortalking,andwheretoputthemattheendofthemeal.Masteringtheuseofutensilsaccordingtothestyleofeatingyoupreferwilldemonstrateconfidenceandfinesseandmakethosearoundyoufeelcomfortable.TherearetwostylesofeatingacceptedinNorthAmerica:AmericanandContinental/European.TheAmericanstyleisthemostcommonlyused.However,withaglobaleconomy,morebusinessmenandwomenarechoosingtheContinentalstyle,especiallythosewhoconductbusinesswithpeoplefromothercountries.Eachstyleindicateshowtoholdtheknifeandtheforkduringameal.Youshouldbeconsistentinusingwhicheverstyleyouselect,andeatthemealwithonlyonestyle;switchingstylesduringthemealisinappropriate.III.Readthefollowingpassage,learnandpracticeingroups.

CuttingMeat

Thecorrectwaytocutyourmeat,whethereatingAmericanorContinentalstyle,istograspyourknifeandforkinarelaxed,naturalmanner,neverwith

clenchedfists.HoldingUtensilsBothstylesstartwiththeforkinthelefthandandtheknifeintheright.Bothutensilsarecontrolledbythethumbandindexfinger.PlacingUtensilsAfterStartEatingInbothstylesofeating,onceused,yourutensils,includingthehandles,shouldnottouchthetableagain.Essentially,whereitmightdirtythetablecloth,usedflatwaremustneverbeallowedtotouchthesurfaceofthetable.Itisnotpropertoalloweventhecleanhandleofaknifeorforktorestontheclothwhiletheotherendliesontheplate.Placingyourforkand/orknifeontheplatewiththehandlestouchingthetable,likearowboat,isinappropriate.AmericanStyleTheAmericanstyleiscalled“Zig-Zag.”Theforkisheldinthelefthand,tinesdown;theknifeintherighthandasshowninthispicture.Youusetheforktoholdthefoodwhilecuttingabite-sizepiecewiththeknife.Itisneverappropriatetocutmorethanonebite-sizepieceatatime.Thenyoueatfoodby

switchingtheforktotherighthandandfinallyinsertingthepieceoffoodinyourmouth.Afterafewbite-sizedpiecesoffoodarecut,youlaytheknifeontheedgeoftheplatewithbladesfacingin.Theentireprocessisrepeatedasyourneedtocutfoodcontinues.

Whennotcutting,thekniferemainsrestingacrosstheupperrightquarteroftheplatewiththebladetowardthecenterwhileeatingproceedsusingtheforkalone.

Whenyouareresting,yourknifestaysattheoneo’clockpositionwithbladeturnedinwardandyourforkatthefouro’clockpositionwithtinesup.Toindicatethatyouhavefinishedeating,theutensilsareplacedtogetherontheplatewiththeforktinesupandtheknifeturnedinwardinthelower,right-handportionoftheplatebetweentheclockpositionsoffourandsix.Thisassuresthattheywillnotslideoffastheplateisbeingremoved.The“I’mfinish