專案管理PM-講義課件

ProjectmanagementoverviewProjectmanagementoverview1ProjectManagementOverviewAgenda.ProjectManagementfacts/clarificationsDefinitionsForcesbehindtheneedtochangeinthebusinessenvironmentStrategicManagementoverview/end-to-endprocesstoimplementchangeProjectManagement:implementingchangeatthetacticallevelStrategicImplementation

ProjectManagementOverviewA2ClarificationsFocusonpractitionerneedsPMforManufacturingyes,butprinciplesareuniversalTwoperspectivesyouarethePManizationyouoverseePMactivityinternalstaffcontractstaffTwotypesofdeliverablesProjectdeliverablesPMdeliverablesClarificationsFocusonpractit3Whatisaproject?Undertakingtocreate/build/producesomethingSomethingtherequiresspecificexpertise/knowledgemanpower/peopletimemoneyguidance/managementexpertiseWhatisaproject?Undertaking4Whatiscommonintheseaccomplishments?

timemoneyqualityplanningmanpowermanagement/enforcementperformancemetricsWhatiscommonintheseaccomp5Threeimportantfactstoremember.

(1)WhatProjectManagementis.(2)The4cornerstonesofProject Management.(3)Components/phasesofaProgram.Threeimportantfactstoremem6(1)WhatisProjectManagement?

ProjectManagementisaspecific

disciplinewhichcreatesvaluethrough

plannedchange.(1)WhatisProjectManagement7(2)The4cornerstonesofProjectManagement.3areasofmanagementexpertise9areasofProjectManagementknowledge5processesinProjectManagement10projectdeliverables(2)The4cornerstonesofProj8GeneralManagementPMAreasofKnowledgeTechnicalExpertisePMCoreProcessesSupportingProcessesWorkProductsDeliverablesControlDocsPlanDocsReportsSchedulesMapoftheProjectManagementdiscipline.GeneralManagementPMAreasof9Cornerstone1:managementexpertise.

TechnicalManagementmanufacturing,construction,systemdevelopment,SWdevelopment...

BusinessManagementnegotiating,finance,organizationaldevelopment,communication...

ProjectManagement9areasofknowledge,startup,planning,executing,controlandmonitoring...Cornerstone1:managementexpe10Cornerstone2:ProjectManagementareasofknowledge.

projectintegrationmanagementprojectscopemanagementprojecttimemanagementprojectcostmanagementprojectqualitymanagementprojecthumanresourcemanagementprojectcommunicationsmanagementprojectriskmanagementprojectprocurementmanagementCornerstone2:ProjectManagem11Cornerstone3:projectmanagementprocesses

start-up/initiatingplanningexecutingcontrollingclose-out/closingCornerstone3:projectmanagem12Cornerstone4:ProjectManagementdeliverables

StatementofWork(SOW)MasterProjectplanDetailedprojectplansQualityplanRiskmanagementplanConfigurationmanagementplanAcceptanceproceduresIssueresolutionproceduresStatusreportsClosedownplanCornerstone4:ProjectManagem13ProjectphasesandprojectmanagementprocessesProjectphases:specifyingandcreatingtheprojectproduct(HWsystem,SWsystem,newproductlaunch,factoryautomationsystem)analysis,design,development,test...ProjectManagementprocessesdealwiththedescribingandorganizingtheworkofaprojectinitiating,planning,controlling…ProjectmanagementprocessesandprojectphasesoverlapandinteractthroughouttheprojectProjectphasesandprojectman14Programcomponents/phasesofaprogramProgram/System Projects Phases* Activities Tasks Deliverables Milestones*PhasesrelatetodevelopmentperiodsProgramcomponents/phasesofa15Programdecomposition...Programdecomposition...16Phaseswithineachproject

Analysis Design Development Testing SystemIntegration Systemdeployment

ProjectManagementprocessesPhaseswithineachproject Ana17FiveprocessesofProjectManagementFiveprocessesofProjectMana18RelationshipbetweenphasesandprocessesDesignPhaseRelationshipbetweenphasesan19Processesarereappliedduringeachphase.Processesarereappliedduring20OperationalDefinitions

ProjectProgramProjectManagementProgramManagementProjectDeliverablesProjectManagementDeliverablesEarnedvaluemethodologyVarianceOperationalDefinitionsProjec21OperationaldefinitionsProject:atemporaryendeavorundertakentocreateauniqueproductorservice.specificproductspecificperformanceperiodfiniteresourcesProgram:agroupofrelatedprojectsmanagedinacoordinatedway.OperationaldefinitionsProject22Operationaldefinitions.ProjectManagement:applicationofknowledge,skills,toolsandtechniquestoprojectactivitiesinordertomeetstakeholderneedsandexpectationsfromaproject.ProgramManagement:themanagementandcoordinationofaseriesofrelatedprojects;providesoversightovermultipleprojects.Operationaldefinitions.Projec23Operationaldefinitions.

ProjectDeliverable:ameasurable,tangibleoutcomeoritemthatisproducedtocompleteaprojectorpartofaproject;subjecttotheapprovaloftheprojectsponsor/customer.e.g.AvionicssystemoftheShuttleProjectManagementDeliverable:measureofprojectmanagementperformanceinbringingaprojecttocompletion;dealswithtimeliness,cost,qualityperformancemetrics.e.g.statusreportofweek64oftheAvionicssystemdevelopmentoftheShuttleOperationaldefinitions.Proje24Operationaldefinitions.

Earnedvaluemethodology:amethodformeasuringprojectperformance;asetofparameterswhichcomparetheworkthatwasplannedwithwhatwasactuallyaccomplished.

Variance:thedifferencebetweenthebudgetedandtheactualresults.Operationaldefinitions.Earne25Changeisthefuelofprogress.“Nothingenduresbutchange”

-Heraclitus,Greekphilosopher,6thcenturyBCChangeisthefuelofprogress26Forcesbehindtheneedtochangeinthebusinessenvironment.

competitionglobalizationtechnologyinformationtechnologyefficiencybottomline/profitabilityturbulenceproductlifecyclechangeForcesbehindtheneedtochan27Thetypicalproductlifecyclehasundergone..Thetypicalproductlifecycle28…drasticchange.…drasticchange.29MappingProjectManagementintoStrategicManagement.NeedVisionStrategicAnalysisStrategicPlanningStrategicImplementationProjectn+1ProjectnProgramManagementChangeManagementMappingProjectManagementint30Strategicchangesummary.External/internalenvironmentalforcesforcetheenterprisetochangeSeniormanagementcreatesa“vision”ofwheretheywantthecompanytobeAstrategicanalysisisconducted(gap)Astrategicplanisdeveloped/approvedThestrategicplanisreducedtoaprogramplan(setofprojects)Strategicimplementationisenforcedforseniorandmiddlemanagement(changemanagement)Strategicchangesummary.Exter31Strategicchangesummary,

RFPisgenerated(external/internalsupport)proposalsaresubmittednegotiations/evaluationsselectionprojectstartupprojectplanningprojectexecutionprojectcontrolandmonitorprojectclose-outStrategicchangesummary,RFP32Changeinthebusinessenvironmentanditsimpacttoanenterprise,

manufacturingSupportfctnsInternetDistributorsCustomersInternetSuppliersproducts$$$CRMERP/MRPII/MRP/MESSCMTheEnterpriseChangeinthebusinessenviron33EndProjectManagementOverviewEndProjectManagementOverview34ProjectmanagementoverviewProjectmanagementoverview35ProjectManagementOverviewAgenda.ProjectManagementfacts/clarificationsDefinitionsForcesbehindtheneedtochangeinthebusinessenvironmentStrategicManagementoverview/end-to-endprocesstoimplementchangeProjectManagement:implementingchangeatthetacticallevelStrategicImplementation

ProjectManagementOverviewA36ClarificationsFocusonpractitionerneedsPMforManufacturingyes,butprinciplesareuniversalTwoperspectivesyouarethePManizationyouoverseePMactivityinternalstaffcontractstaffTwotypesofdeliverablesProjectdeliverablesPMdeliverablesClarificationsFocusonpractit37Whatisaproject?Undertakingtocreate/build/producesomethingSomethingtherequiresspecificexpertise/knowledgemanpower/peopletimemoneyguidance/managementexpertiseWhatisaproject?Undertaking38Whatiscommonintheseaccomplishments?

timemoneyqualityplanningmanpowermanagement/enforcementperformancemetricsWhatiscommonintheseaccomp39Threeimportantfactstoremember.

(1)WhatProjectManagementis.(2)The4cornerstonesofProject Management.(3)Components/phasesofaProgram.Threeimportantfactstoremem40(1)WhatisProjectManagement?

ProjectManagementisaspecific

disciplinewhichcreatesvaluethrough

plannedchange.(1)WhatisProjectManagement41(2)The4cornerstonesofProjectManagement.3areasofmanagementexpertise9areasofProjectManagementknowledge5processesinProjectManagement10projectdeliverables(2)The4cornerstonesofProj42GeneralManagementPMAreasofKnowledgeTechnicalExpertisePMCoreProcessesSupportingProcessesWorkProductsDeliverablesControlDocsPlanDocsReportsSchedulesMapoftheProjectManagementdiscipline.GeneralManagementPMAreasof43Cornerstone1:managementexpertise.

TechnicalManagementmanufacturing,construction,systemdevelopment,SWdevelopment...

BusinessManagementnegotiating,finance,organizationaldevelopment,communication...

ProjectManagement9areasofknowledge,startup,planning,executing,controlandmonitoring...Cornerstone1:managementexpe44Cornerstone2:ProjectManagementareasofknowledge.

projectintegrationmanagementprojectscopemanagementprojecttimemanagementprojectcostmanagementprojectqualitymanagementprojecthumanresourcemanagementprojectcommunicationsmanagementprojectriskmanagementprojectprocurementmanagementCornerstone2:ProjectManagem45Cornerstone3:projectmanagementprocesses

start-up/initiatingplanningexecutingcontrollingclose-out/closingCornerstone3:projectmanagem46Cornerstone4:ProjectManagementdeliverables

StatementofWork(SOW)MasterProjectplanDetailedprojectplansQualityplanRiskmanagementplanConfigurationmanagementplanAcceptanceproceduresIssueresolutionproceduresStatusreportsClosedownplanCornerstone4:ProjectManagem47ProjectphasesandprojectmanagementprocessesProjectphases:specifyingandcreatingtheprojectproduct(HWsystem,SWsystem,newproductlaunch,factoryautomationsystem)analysis,design,development,test...ProjectManagementprocessesdealwiththedescribingandorganizingtheworkofaprojectinitiating,planning,controlling…ProjectmanagementprocessesandprojectphasesoverlapandinteractthroughouttheprojectProjectphasesandprojectman48Programcomponents/phasesofaprogramProgram/System Projects Phases* Activities Tasks Deliverables Milestones*PhasesrelatetodevelopmentperiodsProgramcomponents/phasesofa49Programdecomposition...Programdecomposition...50Phaseswithineachproject

Analysis Design Development Testing SystemIntegration Systemdeployment

ProjectManagementprocessesPhaseswithineachproject Ana51FiveprocessesofProjectManagementFiveprocessesofProjectMana52RelationshipbetweenphasesandprocessesDesignPhaseRelationshipbetweenphasesan53Processesarereappliedduringeachphase.Processesarereappliedduring54OperationalDefinitions

ProjectProgramProjectManagementProgramManagementProjectDeliverablesProjectManagementDeliverablesEarnedvaluemethodologyVarianceOperationalDefinitionsProjec55OperationaldefinitionsProject:atemporaryendeavorundertakentocreateauniqueproductorservice.specificproductspecificperformanceperiodfiniteresourcesProgram:agroupofrelatedprojectsmanagedinacoordinatedway.OperationaldefinitionsProject56Operationaldefinitions.ProjectManagement:applicationofknowledge,skills,toolsandtechniquestoprojectactivitiesinordertomeetstakeholderneedsandexpectationsfromaproject.ProgramManagement:themanagementandcoordinationofaseriesofrelatedprojects;providesoversightovermultipleprojects.Operationaldefinitions.Projec57Operationaldefinitions.

ProjectDeliverable:ameasurable,tangibleoutcomeoritemthatisproducedtocompleteaprojectorpartofaproject;subjecttotheapprovaloftheprojectsponsor/customer.e.g.AvionicssystemoftheShuttleProjectManagementDeliverable:measureofprojectmanagementperformanceinbringingaprojecttocompletion;dealswithtimeliness,cost,qualityperformancemetrics.e.g.statusreportofweek64oftheAvionicssystemdevelopmentoftheShuttleOperationaldefinitions.Proje58Operationaldefinitions.

Earnedvaluemethodology:amethodformeasuringprojectperformance;asetofparameterswhichcomparetheworkthatwasplannedwithwhatwasactuallyaccomplished.

Variance:thedifferencebetweenthebudgetedandtheactualresults.Operationaldefinitions.Earne59Changeisthefuelofprogress.“Nothingenduresbutchange”

-Heraclitus,Greekphilosopher,6thcenturyBCChangeisthefuelofprogress60Forcesbehindtheneedtochangeinthebusinessenviro