商務(wù)英語-日常口語交際-公司前臺(tái)接待用語-Reception

Lesson1Reception作者：EvelynGuoN.E.ORIENTAL2Words&Expressions前臺(tái)reception/informationdesk

洽談室conversationroom

餐廳staffcanteen洗手間washroom

約定appointment（工作等）使無法脫身tieup

3sentences詢問姓名1).怎么稱呼您？

WhatnameshallIsay?2).能告訴我您的名字嗎？

MayIhaveyournameplease?3).不好意思，我沒記住您的名字。

（言下之意，請把名字再告訴我一遍。）

I'msorry.Ididn'tcatchyourname.4).能給我一張您的名片嗎？

Wouldyoupleasegivemeyourbusinesscard?4情景對話1A:早上好！有什么能為您效勞的嗎？B:早上好！這里是南京歐潤特進(jìn)出口公司嗎？A:是的，沒錯(cuò)！B:我跟你們銷售經(jīng)理約了11:30見面。A:能告訴我您的名字嗎？B:我是ABC公司的托尼.史密斯.A:史密斯先生，請您稍坐片刻，我這就替您轉(zhuǎn)告一聲。5dialogue1A:Goodmorning.CanIhelpyou?B:Goodmorning.IsthisNanjingN.E.Oltd.A:Yesitis.B:IhaveanappointmentwiththeSalesManagerat11:30.A:MayIhaveyourname,please?B:TonySmith.I'mfromtheABCCompany.A:Mr.Smith.Pleasetakeaseat.I'lltelltheSalesManageryouarehere.6情景對話2A:可以給我一張您的名片嗎？B:當(dāng)然。這是我的名片！A:我去代為看一下他現(xiàn)在是否有空？B:好的，謝謝！A:請稍坐片刻，喝點(diǎn)茶還是咖啡？B:咖啡，謝謝。A:他正在等您，這邊請！7dialogue2A:Wouldyoupleasegivemeyourbusinesscard?B:Ofcourse.Hereyouare.A:I'llgoandseeifhe'savailable?B:okey,thankyouverymuch.A:Haveaseatplease.Wouldyouliketeaorcoffee?B:Coffee,please......A:Heisexpectingyou.Comethiswayplease.8情景對話3A:不好意思，他正在忙。您方便在洽談室里等一會(huì)兒嗎？B:好的。順便問一下，洗手間在哪？A:直走穿過員工餐廳就是。男士洗手間在左邊。B:多謝！......A:XXX正在會(huì)議室等您。B:會(huì)議室怎么走？A:沿著這條道一直走，右邊最后一間就是，就在總經(jīng)辦旁邊。9dialogue3A:I'msorry.Sheistiedupatthemoment.Canyouwaitinthecoversationroomforawhile?B:OK.Bytheway,whereisthewashroom?A:Gostraightandthroughthestaffcanteen.Men'sroomontheleft.B:Thanksalot.....A:xxxiswaitingforyouinthemeetingroom.B:HowcanIgetthere?A:Walkalongthiswayandfin