UniEiquee-AnOverview-社交禮儀-求職職場(chǎng)-實(shí)用文檔

Etiquette

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PlanAnOverviewEtiquetteasaRuleBusinessandEtiquetteBusinessEthicandCultureProfessionalYourProfessionalPresenceTobetheBestHunterMakeYourAppearanceWorkforYouPlanWearingandDiningClothesDoMaketheManTableMannersMatterCommunicationMakePoliteConversationMakeaPhoneCallProfessionallySayitRightNegotiationEtiquettePlanEtiquetteinandoutofOfficeBeDiplomaticintheOfficeBeKindintheOfficeComprehensiveConsiderationCross-culturalConsideration(withamovie)WorkinMNCsEvaluationAttendanceandPerformance(40%)FinalExam(60%)Paperwork(30%)+Presentation(30%)Paperwork300-500wordsTheme:narrowdown!Presentation3minsperpersonPlace:2#103Date:Dec.15/22/29,2015LiNaofChinaduringthegamewithDinaraSafinaofRussiaonSaturday.ThefrustratedLiNashouted“Shutup!”inEnglishatacheeringChineseaudienceduringawomen’ssinglessemifinalmatchonSaturday.TheyellcameasLilostacriticalsetpointshortlybeforelosingthematchtoRussia’sDinaraSafina6-7(3),5-7,endingChina’shopetowinasilverorgoldmedalinsinglestennisplay.“Shut-upGate”Reaction:Can’tshejustspeakChinese?Shethinksshe’ssoWesternized.Youcan’texpecteveryonetounderstandtherulesofwatchingatennisgame.WhatwecandoasChineseistocheerasmuchaswecanwheneverweseeourplayerscompeting.What’swrongwiththat?ThereisnothingwrongonLi’sparteither.It’sonlytoocommonforplayerstoletoutemotionsonatenniscourt,and“shutup”isasnormalasanyotherexpressionusedonsuchoccasions.It’sallaboutthepridewefeelaswegrowintoastrongernationandintegratewiththerestoftheworld.“Shut-upGate”shutupv.1.refusetotalkorstoptalking;fallsilent2.causetobequietornottalk“Shut-upGate”Etiquette--AGameWhyBowingWentOutOfFashionInTheU.S.

Mentowomen,inferiorstosuperiors,andequalsofhighersocialranktoeachother.Avestigeofalessdemocraticsociety.ThomasJeffersonlikedtoshakehandsinsteadofbowing.Duringthelate19thandearly20thcenturies,bowingsignifiedmembershipinso-calledpolitesociety.ByWorldWarII,thebowwasonitslastlegs,reservedmostlyfordebutanteballs(元媛舞會(huì)/成人禮舞會(huì)).

IfyouweretheU.S.presidentwhoplanstogreet

EmperorAkihito,whosefatherruledwhenJapanbombedPearlHarborin1941,wouldyoubowtohim? ObamagreetedEmperorAkihitowithasimultaneoushandshakeandnearly90-degreebow.

U.S.presidentsfrombothpoliticalpartiesoftenhavebeencriticizedforattemptsatculturallysensitivegreetingstohigh-rankingforeigners.

Obama’skowtowingtoSaudiArabia?Accident.FormerPresidentGeorgeW.Bush,aRepublican,wasmockedforholdingSaudiCrownPrinceAbdullah'shand,atraditionalsignoffriendshipintheMiddleEast,astheystrolledtogetherin2005.（搜狐）希拉拉克北大演講講見(jiàn)聞：法國(guó)國(guó)人紳士禮節(jié)節(jié)最迷人記者：請(qǐng)問(wèn)希希拉克本人給給你的第一印印象是什么？？學(xué)生：希拉克克總統(tǒng)走上演演講臺(tái)后，用用法國(guó)式的紳紳士禮節(jié)向會(huì)會(huì)場(chǎng)的師生行行禮。法國(guó)的的紳士風(fēng)度太太迷人了，比比英國(guó)人的禮禮儀更顯高貴貴文雅。不過(guò)過(guò)，我覺(jué)得希希拉克本人不不像克林頓那那樣特別幽默默，但是很和和藹。Hand-kissingFauxPas?justone-handedlipsdon'ttouchdon'ttearhand-bowdon'tgrabhand-seizetipsNegotiation:FriendsandOpponentsMANILA,Philippines-TheUSgovernmentsaidSundayitmadean"honestmistake"whenitdisplayedaninvertedPhilippineflag-whichwrongfullysignifiedthattheSoutheastAsiannationwasinastateofwar

-inameetinghostedbyPresidentBarackObama.PhilippineflagLeeMyung-bakiswavingthenationalflagofROKupsidedown.WhichisthecorrectKorea’’sNationalFlag?UAE(UnitedArabEmirates)KuwaitClinton's““reset””gifttoRussianForeignMinisterattheirmeetingwasmeanttounderscoretheObamaadministration'sreadinessto"topresstheresetbutton"intieswithMoscow.ButinsteadoftheRussianwordfor"reset"(perezagruzka)itfeaturedaslightlydifferentwordmeaning"overload"or"overcharged"(peregruzka).SummerDavos:MeetingoftheNewChampionsWhyDalian?"DalianischosenbasedonherpreferentialfacilitiesandenvironmentandthereputationasaNewChampionscity"DalianChina:DaliantoHost'SummerDavos'in2009(February21,2008)—AndreSchneider,COOoftheWorldEconomicForumDalianreadyforSummerDavosDalianShangrilaHotelwillofferchamberlainservicetoVIPguests.Over1,300participantsfrom86countriesandregionswillattendthemeetingtobeheldfromSept.10to12.DalianreadyforSummerDavosPicturetakenonSeptember7,2009showsthebedroompreparedforKlausSchwab,founderandchairmanoftheWorldEconomicForum(WEF),attheShangrilaHotelinDalian.EtiquetteScience?Art?Culture?Friendship?Tactic?Superstitious?…BadMannersMatterMoreTheCaseoftheMissingGripAnadministrativeassistantextendedherhandwhenthejobapplicantenteredtheroom.Notonlydidtheapplicantfailtoextendhisownhand,buthesaid,“Idon’tshakehandswithwomen.””Whentheassistantbroughttheapplicant’’sfiletoherboss,shetoldhimwhathadhappened.Thecandidatedidnotgetthejob,whichinvolvedfrequentinteractionwithpeople.Thecandidatecalledthefollowingdaytoapologizeforhisbehavior,butitwastoolate.BadMannersMatterMoreTheTerminalTypoAfemalebusinessownerreceivesnumerousresumeseachweek.Anywiththesalutation“DearSir”,orwithtypos(排印錯(cuò)誤)endupinthetrash.BadMannersMatterMoreTheAirportSnafuAsalesrepresentativewenttopickupthedistrictmanager.Buthedidn’’toffertohelpwiththeluggage,eventhoughhiscarwasparkedinaremoteparkinglot.Whentheyfinallyreachedthecar,itwasdirtyandlittered;moreoverhehadaspotonhistie.Hewasnotputonthepromotionlist.BadMannersMatterMoreTheManWhoDrankTooMuchAmanagementtraineeinanaccountingfirmwenttoacompanyoutingatacountryclubandtreateditasasocialevent.Hedranktoomuch,andbecameloudandboring.Hedidnotgetanoffertojointhefirm.BadMannersMatterMoreTheWomaninaHurryBecauseameetingwasrunninglate,aparticipantbecameimpatient.Shepulledacellularphonefromherbriefcaseandcalledhervoicemail,takingnotesonthemessagewhilethemeetingwasstillunderway.Heractionwasnoisy,distractingandrude.Hercallmanagedtoputherownprofessionaladvancementonhold.Asuccessfulcareerdoesn’tcomeonlytothosewho’veworkedlongestorhardestortothosewhohavethemostimpressiverésumés.Thesedays,manycorporationsareunwillingtosendpeopletothefrontlinesunlesstheyhavealittlepolish,style,andfinesse(技巧、策略略).Alittlefinessecangiveyouacompetitiveedgeoverotherapplicantswhomaynotbeaspolishedasyouare.ONETIQUETTEEtiquettetosocietyiswhatapparelistotheindividual.Withoutapparelmenwouldgoinshamefulnuditywhichwouldsurelyleadtothecorruptionofmorals;andwithoutetiquettesocietywouldbeinapitiablestateandthenecessaryintercoursebetweenitsmemberswouldbeinterferedwithbyneedlessoffencesandtroubles.Ifsocietywereatrain,theetiquettewouldbetherailsalongwhichonlythetraincouldrumbleforth;ifsocietywereastatecoach,theetiquettewouldbethewheelsandaxis,onwhichonlythecoachcouldrollforward.Thelackofproprietieswouldmaketheclosefriendsturntobethemostdecidedenemiesandthefriendlyoralliedcountriesdeclarewaragainsteachother.Wecanfindmanyexamplesinthehistoryofmankind.Standonceremonybeforeanyoneelseandtotakepainsnottodoanythingagainstetiquettelestyougiveoffencesormakeenemies.,isacodethatgovernstheexpectationsofsocialbehavior,accordingtothecontemporaryconventionalnormwithinasociety,socialclass,orgroup.Usuallyunwritten,itmaybecodifiedinwrittenform.Etiquetteusuallyreflectsformulasofconductinwhichsocietyortraditionhaveinvested.Anetiquettemayreflectanunderlyingethicalcode,oritmaygrowmoreasafashion.Like"culture",itisawordthathasgraduallygrownplural,especiallyinamulti-ethnicsocietywithmanyclashingexpectations.Thus,itisnowpossibletoreferto"anetiquette"or"aculture",realizingthatthesemaynotbeuniversal.EtiquetteSimpleEtiquetteGreetingrelatives,friendsandacquaintanceswithwarmthandrespectRefrainingfrominsultsandpryingcuriosityOfferinghospitalitytoguestsWearingclothingsuitedtotheoccasionContributingtoconversationswithoutdominatingthemOfferingassistancetothoseinneedEatingneatlyandquietlySimpleEtiquetteAvoidingdisturbingotherswithunnecessarynoiseFollowingestablishedrulesofanorganizationuponbecomingamemberArrivingpromptlywhenexpectedComfortingtheorphansRespondingtoinvitationspromptlyAcceptinggiftsorfavorswithhumilityandtoacknowledgethempromptlywiththanksorrefusingthegiftpolitely(e.g.athank-youcard)Survivingandthrivingintheworkplaceisn’’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Expressingnegativeattitudes.Ifyouarefeelingandthinkingnegatively,yourmindsetwillfindexpressioninsurliness,badtemper,andgeneralunpleasantness.Wearinginappropriateclothing.Althoughweliketothinkthatwejudgeothersbytheirbehaviorandnottheirappearance,itremainstruethatwebaseouropinionsofothers,toalargedegree,onwhatwesee.Survivingandthrivingintheworkplaceisn’’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Failingtomakeintroductions.Allowingsomeonetostandaroundwithoutintroducinghimorhercanmakeeveryonepresentfeeluncomfortable.Disregardingsocialcourtesies.Forgettingtosayplease,thankyou,andexcusemeandfailingtoperformothercommoncivilitiesmakescolleaguesandsuperiorsdoubtyourjudgment.Survivingandthrivingintheworkplaceisn’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Criticizingothersinpublic.Generally,thecriticizercomesofflookingworsethanthepersonbeingcriticized.Takingmessagescarelessly.Makingpeoplewait.Pronouncingnameswrongorforgettingnamesaltogether.Survivingandthrivingintheworkplaceisn’talwayseasy——andmaybeespeciallydifficultforthosewholackfinesseandgrace.Hereare10ratherbasicbehavioralmistakestoguardagainst.Usingvulgarandinappropriatelanguage.Givingsomeonetherunaround(搪塞或推推諉),whichmeansthingslikeduckingresponsibilityandgivingvagueorconflictinganswers.Whengreetingsomeoneforthefirsttime,acuppedhandshake(inwhichyourlefthandcoversthenormalhandshake)isagoodwaytoshowmysincerityandinterest.False.Youdonotneedtodothecuppedhandshake,whichcanbeseenashumble.Useyourrighthandandgiveafirmhandshake--justdon'tsqueezetoohard.Thehandshakeshouldbebrief,butlongenoughforbothpartiestosayeachother'snameingreeting.Afirmhandshakecommunicatesconfidence,interest,andrespect.Besides,youshouldavoid:limphandshakes,dampandunpleasanthandshakes,andsweatyhandshakes.TorFAtaninterviewormeeting,itisgenerallynecessaryformetostanduponlywhenawomanwalksintotheroom(regardlessofmygender).False.Regardlessofyourgender,youshouldalwaysstandupwhensomeonewalksintotheroom,regardlessoftheirgender.Whensomeoneenterstheroom,youshouldriseifyouareseated,smile,extendyourhandandgreetthepersonwithafirmhandshake.TorFAtjobfairs--andotherprofessionalsettings--whenIreceiveabusinesscardfromsomeone,Ishouldtakethetimetoreallyreadthecardbeforestickingitinmypocketorbriefcase.True.Itisseenasquiterudewhenapersonwhoreceivesabusinesscardquicklyputsthecardaway.Youshouldshowrespectforthepersonwhogaveyouthecardbyreviewingitforafewseconds,perhapsevenusingthattimetoremembertheperson'sname.Thenthankthepersonforthebusinesscardandputitaway.TorFIshouldalwaysturnoff(orsilence)mycellphonebeforeheadingintoanyintervieworbusinessmeeting.True.Ifsomethingishappeninginyourlifethatissoimportantthatyouneedtobeavailable,perhapsthebestsolutionistopostponetheinterview.Ataminimum,youshouldturnallyourelectronicequipment'ssoundoff,utilizingthevibrationmodeifyouhaveit.Butmostetiquetteexpertsactuallysuggestturningoffallbeepersandphonesbeforeanybusinessmeeting.TorFIndiningsituations,mydrinksareonmyrightandmybreadplateisonmyleft.True.Youwillalwaysfindyourdrinks--waterglass,wineglass,andotherglasses--toyourrightandyourbread(andperhapssalad)toyourleft.TorFCommonQuestionsQuestionHowcanIencouragenewacquaintancestobemoresensitiveabouttheuseofinsiderjargoninsocialsituations?Theotherday,Iwasataprofessionalorganizationmeeting.Severalofthepeopleweretalkingaboutwhatwasgoingonintheirindustry.Itwasdifficulttogetinvolvedintheconversationbecausetheyallseemedtobespeakingtheirownlanguage——usingacronymsthatmeantalottothemandnothingtomeandtheotherpeopleatourtable.CommonQuestionsAnswerWhilesomepeoplemayassumethateveryoneunderstandstheirparticularabbreviationsandindustryjargon,othersmayactuallyperceiveitasa““foreignlanguage.””Thenexttimeyoufindyourselfinthistypeofsituation,simplytaketheplungeandaskthepeopletoassistyoubyclarifyingwhattheacronymsmean.Byrequestingclarification,youmayheightentheirawarenessandtheymayeitheraskifeveryoneknowswhatcertainabbreviationsorinsidertalkreferstoorrefrainfromusingexclusionarytalkduringgatheringsthatinclude““outsiders.””CommonQuestionsQuestionWhentalkingtosomeonewhoisconfinedtoawheelchair,isitappropriatetobendorkneeldowntotheperson’’slevel?CommonQuestionsAnswerNo.Youshouldn’’tbenddowntotalktoapersonwhoisconfinedtowheelchair,anymorethanyouwouldstoopdowntotalktosomeonewhoisshorterthanyou.Whilewe’’reonthesubject,avoidtalkinginademeaningorcondescendingmannertopeoplewhoareconfinedtowheelchairsorwhosufferanyotherdisabilities.Physicallimitationsdonotimplyreducedmentalcapacity.COMMONOFFICEETIQUETTEMISTAKESMenrushingtoopenthedoororpulloutachairforafemaleco-worker/womenwaitingforamaleco-workertoopenthedoororpulloutachair.Ifanyco-worker,maleorfemale,needshelptoopenadoorortopulloutachairforanyreason,thenoffertodosoforthem.Menwaitingforwomentoexitanelevatorfirst.Whoeverisstandinginthefrontoftheelevatorwhenthedooropensshouldexitfirst.Waitingforthepersonwhocalledtoendtheconversationfirst.Afterthepurposeofthecallhasbeenfulfilled,eitherpartymaycourteouslyterminatethephonecall.COMMONOFFICEETIQUETTEMISTAKESTrackingdownacallerwhenthelinewasdisconnectedduringacall.Whoeverplacedthecallinitiallyhastheresponsibilityforcallingtheotherpartyback.Handwritingallpersonalnotes.Anypersonalnote,i.e.congratulationsandthankyounotes,withtheexceptionofcondolences,maybetypewritten.Shakinghandsacrossyourdesk;remainingseatedbecauseyouareawomanwhensomeonecomesinforanappointment.Whensomeoneentersyourofficeforanofficialvisit,bothmaleandfemaleshouldstandup,stepfrombehindthedesk,andoffertheirhandforahandshake.Then,offertheotherpersonaseat.Ifthevisitisafirst,itisbesttotakeaseatincloseproximitytotheguest,ratherthanconductingbusinessacrossadesk.COMMONOFFICEETIQUETTEMISTAKESReferringtoageand/orgenderwhenmakingintroductions.Rankandpositiontakeprecedentoverageorgenderwhenintroducingonepersontoanother.Exchangingbusinesscardsduringlunchesanddinners.Unlessthemealisconsideredaworkinglunch/dinnerinadvance,i.e.,youworkon,review,discussbusinessdocuments,takenotes,etc.asyoueat,waituntilthemealisfinishedandyouareleavingtoexchangebusinesscards.COMMONOFFICEETIQUETTEMISTAKESAddressingyourbossbytheirfirstnamewhenaroundcolleagueswhodonotnormallyaddressthebossbytheirfirstname.Officeprotocol,whichdiffersfromofficetoofficeevenwithinoneorganisation,determineswhoiscalledbytheirfirstnameandwhoiscalledbyacourtesytitle.Evenifyourbosshastoldyoutousetheirfirstname,usetheirtitlewheninfrontofothers.Theexceptionistheofficewhereeveryone,regardlessofrank,iscalledbytheirfirstnameallthetime.9、靜夜四無(wú)無(wú)鄰，荒居居舊業(yè)貧。。。1月-231月-23Wednesday,January4,202310、雨中黃黃葉樹(shù)，，燈下白白頭人。。。23:33:0123:33:0123:331/4/202311:33:01PM11、以我獨(dú)沈久久，愧君相見(jiàn)見(jiàn)頻。。1月-2323:33:0123:33Jan-2304-Jan-2312、故人江海海別，幾度度隔山川。。。23:33:0123:33:0123:33Wednesday,January4,202313、乍乍見(jiàn)見(jiàn)翻翻疑疑夢(mèng)夢(mèng)，，相相悲悲各各問(wèn)問(wèn)年年。。。。1月月-231月月-2323:33:0123:33:01January4,202314、他鄉(xiāng)生生白發(fā)，，舊國(guó)見(jiàn)見(jiàn)青山。。。04一一月202311:33:01下下午23:33:011月-2315、比不了得得就不比，，得不到的的就不要。。。。一月2311:33下午1月-2323:33January4,202316、行動(dòng)出成果果，工作出財(cái)財(cái)富。。2023/1/423:33:0123:33:0104January202317、做前，能夠夠環(huán)視四周；；做時(shí)，你只只能或者最好好沿著以腳為為起點(diǎn)的射線線向前。。11:33:01下午午11:33下下午23:33:0