日常對(duì)話-住酒店

青年教師英語(yǔ)能力培訓(xùn)·日常對(duì)話TOPIC4:住宿STAGE2:應(yīng)用口語(yǔ)CheckinconvenientregistrationformbellboyliftlobbysingleroomsignatureshowermorningcalldoubleroomdiscountmassageDialogue1A:早上好，女士，我能為你做點(diǎn)什么嗎?B:是的，這是我第一次到美國(guó)，出租車司機(jī)在機(jī)場(chǎng)接上我，把我送到你們酒店來(lái)。A:歡迎到我們酒店來(lái)，哦，是的，我們酒店的交通很方便，而且在鬧市區(qū)。你今晚要在這里過(guò)夜嗎?B:是的，我想要個(gè)帶早餐的單人房。A:好的，讓我看一下。帶早餐的單人房，有的?，F(xiàn)在是旅游淡季。另外，

我們還有20%的折扣。B:太好了，這是我的護(hù)照。A:Goodmorning,Madam.WhatcanIdoforyou?B:Yes,thisismyfirsttimetothecity.Thecabdriverpickedmeupattheairportandsentmetoyourhotel.A:Welcometoourhotel.Yes,wehaveaveryconvenienttransportation,andwearelocatedinthedowntownarea.Doyouneedtostayhereforovernight?B:Yes,Ineedasingleroomwithbreakfastincluding.A:Allright.Letmecheck.Asingleroomwithbreakfast,yes,itisavailable.Besides,wealsohavea20percentdiscountoffsinceitislowseason.B:Great!Hereismypassport.A:謝謝，請(qǐng)?zhí)顚?xiě)入住登記表。然后在這里簽名，好嗎?B:沒(méi)問(wèn)題，給你。A:謝謝，你的房間號(hào)是1210。這是房間鑰匙，需要門(mén)童帶你上去嗎?B:我想不用了，電梯在哪里?A:電梯在大廳最里面，你往前走直到你看到右手邊有一個(gè)吧臺(tái)。那就是電梯了，乘電梯到12樓，你出了電梯后往左走，坐手邊第三間就是1210，你很容易找到的。A:Thanks,willyoupleasefillinthisregistrationformandsignyoursignaturehere?B:Itismypleasure.Hereyouare.A:Thankyou.Yourroomis1210.Hereisthekey.Doyouneedthebellboyshow-upservice?B:No,thanks.Whereisthelift?A:Theliftisjustdownthelobby.Gostraightaheaduntilyoureachabaronyourright,thereisthelift.Thentakethelifttothe12thfloor,getoutofthelift,turntoyourleftside,walkforthethirddoor,thatistheroom1210.Itisquiteeasytofind.B:好的，謝謝。順便問(wèn)下，你們有24小時(shí)熱水洗澡嗎?A:有的，我們提供24小時(shí)熱水澡。如果你愿意的話，你也可以到酒店的娛樂(lè)中心做個(gè)按摩，因?yàn)榈就瑯佑?0%的折扣。B:真的嗎？這是一個(gè)好主意，謝謝。我先去房間，然后就去洗澡。我不知道酒店有沒(méi)有叫醒服務(wù)?A:有的，先生。每一個(gè)住店者都可以有這個(gè)服務(wù)。你想要叫醒，是嗎?B:是的，我明天想早起。我想明天早晨去參觀白宮。B:Thankyou.Yourguidewillbehelpful.Bytheway,Ijustarrivedafterfourhours’flight,Iamreallytired.Doyouhave24-hourhotwatershower?A:Yes,weoffered24-hourhotwaterserviceoryoumayhavemassageintheEntertainmentCenterifyouwant.Thereisalso20percentdiscountoffinthelowseason.B:Really?Itshallbeagoodidea!Thankyou.Iwillgettomyroomfirstandthentomassage.Iwonderifyourhotelhasamorningcallservice.A:Yes,sir.Anyonewhostaysinourhotelcanaskfortheservice.Wouldyoulikeamorningcall?B:Sure,Imustgetupearlytomorrow.IwanttogotovisittheWhiteHouse.A:好的，你在那里會(huì)度過(guò)一個(gè)愉快的早晨的。稍等，我?guī)湍戕D(zhuǎn)到客房服務(wù)部。先生，你想幾點(diǎn)叫醒?B:明天早晨六點(diǎn)。A:你想要怎么樣的叫醒?電話還是敲門(mén)?B:電話吧。我不想把隔壁房間的房客吵醒了。A:好的，1210房間，明早6點(diǎn)，電話叫醒，已經(jīng)訂好了，我們會(huì)明早六點(diǎn)給你電話。還需要什么嗎?B:不需要了。謝謝。晚安。A:晚安。做個(gè)好夢(mèng)。A:OK.Youwillhaveawonderfulmorningthere.Onesecond,please.IamgoingtoconnectyoutotheClientServiceDpt.forthemorningcallservice.B:Allright.Thankyou.A:Atwhattimedoyouwantmetocallyouup,sir?B:At6o’clocktomorrowmorning,please.A:Whatkindofcallwouldyoulike,byphoneorbyknockingatthedoor?B:Byphone.Idon’twanttodisturbmyneighbors.A:OK,Room1210,6o’clock,byphone.It’sconfirmed.Wewillcallyoubyphonetomorrowmorning.Isthereanythingyouneed,sir?B:No,thankyou.Goodnight.A:Goodnight,haveagooddream.HotelServicevaletincashtoiletDry-cleancreditcardlostpropertyreportturninlaundrytipsflushblockreplaceflaskDialogue2A:客房服務(wù)，需要什么幫助嗎?B:是的，我房間里的抽水馬桶出了點(diǎn)問(wèn)題。A:我們馬上派人去修，您的房間號(hào)是?B:187。A:我可以進(jìn)來(lái)嗎?B:請(qǐng)進(jìn)。A:哪兒壞啦?B:抽水馬桶不放水了。A:可能是堵住了，讓我看看。噢，有個(gè)零件壞了……現(xiàn)在好了，你可以試一下。B:好，現(xiàn)在好了，謝謝。A:不客氣，還有什么嗎?B:沒(méi)有了，這是給你的小費(fèi)。A:謝謝您，小姐。A:Housekeeping.CanIhelpyou?B:Yes,thereissomethingwrongwiththetoilet.A:We'llsendsomeonetorepairitimmediately.What'syourroomnumber,please?B:187.A:MayIcomein?B:yes,please.A:What'sthetrouble?B:Thetoiletdoesn'tflush.A:maybesomepartneedstobereplaced.Letmesee.Oh,it'sblocked…It'sallrightnow.Youmaytryit.B:Yes,it'sworkingnow.Thankyou.A:You'rewelcome.Anythingelse?B:Nothing,thisisyourtips.A:Thankyou,Lady.Dialogue3A:您需要什么?B:請(qǐng)問(wèn)有沒(méi)有人拾到一個(gè)護(hù)照交過(guò)來(lái)?A:恐怕沒(méi)有，您丟失了護(hù)照?B:是的，我在房間里到處都找遍了也沒(méi)有找到。A:你可以填寫(xiě)一下失物登記單，我們會(huì)幫您留意。B:好的，另外你們能派人來(lái)收要洗的衣服嗎?908房間，佩吉。A:當(dāng)然，佩吉女士，洗熨工馬上就過(guò)去。B:好的，我還有一條絲質(zhì)的禮服，需要干洗。還有我丈夫的夾克需要縫好。A:好的，女士，我們會(huì)照做的。B:那太好了，我可以刷信用卡么？A:當(dāng)然，你可以刷信用卡或者付現(xiàn)金。由您決定，夫人。A:WhatcanIdoforyou?B:Iwaswonderingifanyonehasturnedinapassport.A:I'mafraidnot.Haveyoulostyourpassport?B:Ithinkso.Ican'tfinditanywhereinmyhotelroom.A:Youcanfillinthislostpropertyreport,andI‘llkeepmyeyeoutforit.

B:OK,andcouldyousendsomeoneupformylaundry,please?Room908,Peggy.

A:Certainly,Mrs.Peggy.Avaletwillbeupinafewminutes.

B:Good.Ialsohaveasilkdresswhichneedstodry-clean,andmyhusband’sjacketneedstostitchbeforewashing.

A:Alright,madam.Wewilldoasyousaid.

B:That‘sfine.CanIpaybycreditcard?

A:Ofcourse,youcanpaybycreditcardorincashaswell.It’suptoyou,Madam.Dialogue4A:客房服務(wù)，可以進(jìn)來(lái)嗎?B:請(qǐng)進(jìn)。A:您要我什么時(shí)間來(lái)給你打掃房間呢，女士?B:如果您愿意，現(xiàn)在就可以打掃。我正想下去吃早飯呢，你進(jìn)來(lái)了，在打掃前，能不能先幫個(gè)忙?A:好的，什么事?B:我想請(qǐng)你給我拿一瓶開(kāi)水來(lái)，早飯后我需要熱水喝藥。A:很抱歉您的水壺空了，我馬上去給您拿一瓶滿的來(lái)。B:謝謝。A:Housekeeping.MayIcomein?B:Yes,please.A:Whenwouldyoulikemetodoyourroom,madam?B:Youcandoitnowifyoulike.Iwasjustgoingdownformybreakfastwhenyouca