(排版好的)高職高專實(shí)用英語(yǔ)寫作大賽復(fù)習(xí)資料

(排版好的)高職高專實(shí)用英語(yǔ)寫作大賽復(fù)習(xí)資料LtDPAGEPAGE4全國(guó)高職高專英語(yǔ)寫作大賽考生與教師參考樣書英語(yǔ)應(yīng)用文概述:英語(yǔ)應(yīng)用文在交流情感、增進(jìn)友誼、開(kāi)展商業(yè)活動(dòng)、促進(jìn)文化交流等方面，都起著積極且重要的作用。根據(jù)英語(yǔ)應(yīng)用文在不同環(huán)境下的不同功能機(jī)器不同格式，我們將其分為3大類：書信（letter）、表格（forms）和其他（others）。其中，書信是英語(yǔ)應(yīng)用文的主要組成部分，又可分為2類：社交書信（socialletters）和商務(wù)書信（bussinesletters）.目錄第一部分書信篇社交書信（socialletters）感謝信（letterofthanks）求職信（letterofapplicationforaposition）道歉信（letterofapology）推薦信（letteofrecommendation）辭職信（letterofresignation）祝賀信（letterofcongratulation）預(yù)定信（letterofreservation）邀請(qǐng)信及回復(fù)（letterofinvitation&reply）二、商務(wù)書信（bussinessletters）1、投訴（complaints）2、銷售函（salesletter）3、訂購(gòu)函（orderletter）4、理賠與拒絕（adjustments&refusals）5、建立貿(mào)易關(guān)系（establishingbussinessrelations）第二部分圖表篇第三部分其他傳真（fax）備忘錄（memo）電子郵件（e-mail）通知和啟事（notice&announcement）使用說(shuō)明書（operatinginstruction）公司與產(chǎn)品介紹（companyprofile&productintrduction）

英文感謝信范文(2)

ThankYouForInterviewII

Dear(BosssName),

Thankyousomuchforseeingmeyesterday.Theinterviewconfirmedwhatothers

havetoldme-that(CompanyName)wouldbeaterrificplaceforsomeonewithmyskillsandinterests.

IamconvincedthatIcouldmakeanimpactandaddvalueasa(jobtitle)inyourdepartment.

Aswereviewedmybackground,Ihopethatyoucametoasimilarconclusion.Itwasindeed

apleasuretodiscusstheopportunitieswithyou.Ithankyouagainfortheopportunityand

lookforwardtoournextinteraction.

Again,youcanreachme(when)(Calltime)at(telephone),oryoumayleaveamessageon

myansweringmachine,andIwillreturnyourcallpromptly.

Sincerely

(Signature)

2、求職信（letterofapplicationforaposition）第一步：介紹消息來(lái)源介紹消息來(lái)源實(shí)際上是求職信的開(kāi)篇交待句，它可使求職信顯得自然、順暢；而不介紹消息來(lái)源，會(huì)使收信人感到意外、突然，文章也缺乏過(guò)渡、照應(yīng)，本文消息來(lái)源可作如下介紹：

Dearmanager,

IlearnedfromthenewspaperthatyourcompanywantedtohireanEnglishtranslator.第二步：表明求職心愿介紹完消息來(lái)源后，應(yīng)向收信人表明自己的求職心愿，即寫信的目的，本文求職心愿可作如下介紹：

I'minterestedinthisjobverymuch.I'dliketogetthisjob.第三步：介紹個(gè)人簡(jiǎn)歷某單位需要新人，求職人也有求職心愿，但這并不意味著這項(xiàng)工作非你莫屬。如果你沒(méi)有干好這項(xiàng)工作的經(jīng)歷、實(shí)力，也是難以適應(yīng)的。因此，介紹個(gè)人簡(jiǎn)歷是必不可少的。本文個(gè)人簡(jiǎn)歷可介紹如下：

NowI'dliketointroducemyselftoyou.MynameisLiPing.I'm30yearsold.I'm180cmtall.I'mhealthy.Ilikeswimming,singinganddancinginmysparetime.IgraduatedfromBeijingUniversityin1994.Then,IwenttoworkinNantongMiddleSchool.In1996，IbegantoworkinSuzhouMiddleSchoolandIhaveworkedthereuntilnow.第四步：擺出求職優(yōu)勢(shì)求職時(shí)應(yīng)表明自己除了具有一定的工作經(jīng)歷之外，還具有一定的優(yōu)勢(shì)和特長(zhǎng)，這樣才能穩(wěn)操勝券。本文可通過(guò)如下方法擺出自己的優(yōu)勢(shì)：

IworkhardandIcangetalongwellwithothers.I'mgoodatEnglishandespeciallymyspokenEnglishisverygood.I'vetranslatedmanyChinesebooksintoEnglish.IcanunderstandJapaneseandIcantalktoforeignersinJapanesefreely.第五步：提出獲職打算豐富的工作經(jīng)驗(yàn)，一定的優(yōu)勢(shì)和特長(zhǎng)，只能代表過(guò)去和現(xiàn)在的情況，如果獲職后自以為心愿已了，從此高枕無(wú)憂，馬虎從事，那也是得不到用人單位認(rèn)可的。顯然表明獲職后努力工作的決心是感動(dòng)用人單位的領(lǐng)導(dǎo)從而順利謀得此項(xiàng)工作的重要一環(huán)。本文獲職打算可作如下介紹：

Ifyouagreewithme,I'llworkhardandtrytobeagoodtranslator.第六步：請(qǐng)求答復(fù)聯(lián)系如果單位領(lǐng)導(dǎo)同意了你的求職要求，你必然要請(qǐng)他和你聯(lián)系，以便你及時(shí)做好準(zhǔn)備，到用人單位應(yīng)聘或報(bào)到。為準(zhǔn)確起見(jiàn)，請(qǐng)求答復(fù)聯(lián)系時(shí)你還應(yīng)當(dāng)提供你的通訊地址、郵政編碼、電話號(hào)碼、電子信箱等。本文答復(fù)聯(lián)系的內(nèi)容可作如下介紹：

Ifyouagreewithme,pleasewritealettertomeorphoneme.IliveatNo.1RenminRoad,Suzhoucity.Mytelephonenumberis3654371.第七步：表明感激之情無(wú)論你的請(qǐng)求是否能夠得到滿意的答復(fù)，你給用人單位寫信就是給對(duì)方添了麻煩，因此你應(yīng)向?qū)Ψ奖砻鞲屑ぶ?。本文可這樣來(lái)表明感激之情：

Thankyouverymuch.

上述七步內(nèi)容聯(lián)成一個(gè)整體，再加上下面的信尾，就成為一封完整的求職信。

YoursTruly(此致)

lisheng(名字)英語(yǔ)求職信范文

P.O.Box36

TsinghuaUniversity

Beijing,China100084

DearSir/Madam:

YouradvertisementforaNetworkMaintenanceEngineerintheApril10StudentDailyinterestedmebacausethepositionthatyoudescribedsoundsexactlylikethekindofjobIamseeking.

Accordingtotheadvertisement,yourpositionrequirestopuniversity,BachelororaboveinComputerScienceorequivalentfieldandproficientinWindowsNT4.0andLINUXSystem.IfeelthatIamcompetenttomeettherequirements.IwillbegraduatingfromGraduateSchoolofTsinghuaUniversitythisyearwithaM.S.degree.MystudieshaveincludedcoursesincomputercontrolandmanagementandIdesignedacontrolsimulationsystemdevelopedwithMicrosoftVisualInterDevandSQLServer.

Duringmyeducation,Ihavegraspedtheprincipalsofmymajorandskillsofpractice.NotonlyhaveIpassedCET-6,butmoreimportantIcancommunicatewithothersfreelyinEnglish.MyabilitytowriteandspeakEnglishisoutofquestion.

Iwouldappreciateyourtimeinreviewingmyenclosedresumeandifthereisanyadditionalinformationyourequire,pleasecontactme.Iwouldwelcomeanopportunitytomeetwithyouforapersonalinterview.

Withmanythanks,

WangLin道歉信（letterofapology）首段：表明寫信意圖，對(duì)某事表示歉意。主體段落：說(shuō)明道歉的具體原因，應(yīng)展開(kāi)。在主體段落中，寫信人應(yīng)當(dāng)在申述理由時(shí)照顧讀信人的感受，切忌強(qiáng)詞奪理。結(jié)尾段：再次表明兼意，請(qǐng)求收信人的諒解。在結(jié)尾段還可以建議對(duì)自己的過(guò)失采取何種補(bǔ)救措施。（1）道歉信中開(kāi)頭段常用句式和套話Iamwritingthislettertoexpressmyregret…Iamwritingtoapologizefor…Iwouldliketogiveyoumyapologyfor…Iamverysorrytosaythat…Imustapologizeabout(not)doingsth…Pleaseacceptmysincereapologyfor…Iamwritingtosaysorryfor…Iamterriblysorry,but…（2）道歉信中結(jié)尾段常用句式和套話Onceagain,Iamsorryforanyinconveniencecaused.Pleaseallowmetosaysorryagain.Hopeyoucanacceptmyapologiesandunderstandmysituation.Isincerelyhopethatyouwillbeabletothinkinmypositionandacceptmyapologies.IwanttoletyouknowhowregretfulIamfeelingnow.IamsorrythatIcan’t…andtrustthatyouwillbeabletounderstand.Directions:Oneofyourpenpalswillshortlybevisitingyourcity.Forsomereason,youcannotmanagetomeethimattheairportontime.Writealetter:1)explainingwhyyoucannotmeethimattheairport,2)askinghimtowaitforyouattheairport,and3)tellinghimhowtoidentifyyou.Youshouldwritewithnolessthan100wordsonAnswerSheet2.Donotsignyourownnameattheendoftheletter.Use“LiMing”instead.Youdonotneedtowritetheaddress.范文：DearMartin,Iamlookingforwardtoyourvisit.Justthink,afteralltheseyearsofwritingtoeachother,wewillfinallyhavethechancetomeet!However,IamsorrythatIwillnotbeabletomeetyouattheairportassoonasyouarrive.Thereasonisthatyourflightwillarriveearlyinthemorning,andtheearliestIcangetTotheairportwillbeaboutanhourafteryouland.Pleasewaitformeinthearrivallounge.Youshouldbeabletohavebreakfasttherewhileyouwait.Bytheway,aswehavenevermetImusttellyouhowtorecognizeme.Iamofmediumheightandhaveasmallmoustache.Inaddition,Iwillbecarryingacopyofthemorningnewspapertuckedundermyleftarm.Lookingforwardtoourmeeting.Yourssincerely,LiMing推薦信（letteofrecommendation）推薦信雖然會(huì)因?yàn)橥扑]人的不同而在內(nèi)容上有不同的側(cè)重點(diǎn)，但模式上大體來(lái)說(shuō)還是有規(guī)律可循的。一封推薦信應(yīng)該提供如下信息：whoyouare,yourconnectionwiththepersonyouarerecommending,whytheyarequalifiedandthespecificskillstheyhave。此外，還應(yīng)該包括聯(lián)系方式，以便用人單位可以了解、確認(rèn)情況。下面是一個(gè)推薦信模版，它可以幫助你寫好一封推薦信。salutation如果你的推薦信是要給某一個(gè)人的，你應(yīng)該加上稱呼，例如deardr.smith,dearmr.jones，等等。如果你的推薦信非常general，你在稱呼的地方寫towhomitmayconcern或者不寫稱呼也可以。paragraph1推薦信的第一段應(yīng)該說(shuō)明你和被推薦人的關(guān)系，包括你是怎么認(rèn)識(shí)他/她的，還有你寫這封推薦信的資格。paragraph2推薦信的第二段應(yīng)該包括被推薦人的個(gè)人信息，說(shuō)明他/她的資格、能力，還有你為什么要為他/她寫推薦信。如果必要的話，可以分幾段來(lái)描述細(xì)節(jié)。paragraph3如果是推薦被推薦人應(yīng)聘某個(gè)職位，推薦信應(yīng)該描述這個(gè)人的能力能適合他/她所要求的職位?？梢詤⒖颊衅笍V告上對(duì)職位的要求和被推薦人的簡(jiǎn)歷一起來(lái)寫。summary主要內(nèi)容敘述清楚后，還應(yīng)該加一個(gè)簡(jiǎn)短的總結(jié)?？偨Y(jié)部分應(yīng)該再簡(jiǎn)述一下你為什么要推薦這個(gè)人?？梢詫懮蟟highlyrecommendtheperson，irecommendthepersonwithoutreservation或者其他類似的話。conclusion推薦信的結(jié)尾部分應(yīng)該寫上你愿意提供更多的詳細(xì)信息，要注明你的電話號(hào)碼，聯(lián)系方式和emailaddress。最后，還要在文章的右下角寫上下面這一段：sincerely,writersnametelnumber，mailingaddressDirections:Belowisateacherforhisstudentswriterecommendations,thestudentstoentertheuniversitytobeateacher.Theteacherintheletteraredescribedindetailthestudents'abilityandexpresseditspotentialadmiration.Hebelievesthatthestudentmustbeintheirworkplacesuccess.DearSirorMadame,ItiswithgreatpleasurethatIwritetorecommendCourtneyAlexandertoyou.IhaveknownCourtneyforthepasttwoyearsandhavehadthepleasureofhavingherinmyUnitedStatesHistoryclassduringherjunioryear.DuringthattimeIhavefoundhertobeabright,diligent,affableyoungwoman.Courtneyisnotafraidofhardwork,andisateamplayer.Herabilitytoworkwithherpeersisatraitthatwillbenefitherasshemovesontothenextlevel.Throughouttheyear,sheworkedcollaborativelywiththoseseatedaroundherinreviewingnotes,goingoverpossibleexaminationmaterial,andworkingthrou（轉(zhuǎn)載自中國(guó)教育文摘http://www.edU，請(qǐng)保留此標(biāo)記。）ghsomeofthemoredifficultconcepts.Throughhercontributionstothisadhocgroup,Courtneyhelpednotonlyherself,butalsoothersaroundherwhowerenotprogressingandimprovingasquicklyasshewas.CourtneyAlexanderisundoubtedlyastudentwiththepotentialforgreatsuccessatthenextlevel.Hernaturalabilitiescombinedwithherworkethicandabilitytoevolveacademicallyandsociallyarearecipeforsuccessintheyearstocome.IenthusiasticallyrecommendherforadmissiontoIndianaUniversity.IfyouhaveanyquestionsorconcernsinregardstoCourtney,pleasefeelfreetocontactmeat(555)555-5555.Thankyouforyourtime.Sincerely,WilliamR.Morrison,IIICollegeConsultant辭職信（letterofresignation）辭職信通常有五部分構(gòu)成。

(一)標(biāo)題

在申請(qǐng)書第一行正中寫上申請(qǐng)書的名稱。一般辭職申請(qǐng)書由事由和文種名共同構(gòu)成，即以“辭職申請(qǐng)書”為標(biāo)題。標(biāo)題要醒目，字體稍大。

(二)稱呼

要求在標(biāo)題下一行頂格處寫出接受辭職申請(qǐng)的單位組織或領(lǐng)導(dǎo)人的名稱或姓名稱呼，并在稱呼后加冒號(hào)。

(三)正文

正文是申請(qǐng)書的主要部分，正文內(nèi)容一般包括三部分。

首先要提出申請(qǐng)辭職的內(nèi)容，開(kāi)門見(jiàn)山讓人一看便知。

其次申述提出申請(qǐng)的具體理由。該項(xiàng)內(nèi)容要求將自己有關(guān)辭職的詳細(xì)情況一一列舉出來(lái)，但要注意內(nèi)容的單一性和完整性，條分縷析使人一看便知。

最后要提出自己提出辭職申請(qǐng)的決心和個(gè)人的具體要求，希望領(lǐng)導(dǎo)解決的問(wèn)題等。

(四)結(jié)尾

結(jié)尾要求寫上表示敬意的話。如“此致——敬禮”等。

(五)落款

辭職申請(qǐng)的落款要求寫上辭職人的姓名及提出辭職申請(qǐng)的具體日期。Directions:forpersonalconflict

DearRichard,

Aftercarefulconsiderationandsoul-searching,IhavedecidedresignmypositionasinternalauditoratICCcompany.Iassureyouitwasnotaneasy-decisiontomake.

PerhapsyouhaveheardmementiononoccasionthatIwouldliketorunmyownaccountingbusiness.EversinceIgraduatedfrom####university,thishasbeenmylong-rangegoal.IamthinkingofapplyingtoagraduatebusinessschooltoearnanMBAinaccountingandeventuallytositfortheCPAexam.IsuggestedaneffectivedateofJanuary30.if,however,youwouldlikemoretimetofindareplacement,Iamwritingtoextendthatbytwoweeks.ontheotherhand,ofyoufeelthatanearlierdepartmentwouldbemoreconvenienttoyou,Iwillcertainlyunderstand.

IcherishtheexperienceIhavereceivedatICCcompany.I’mconfidentthatitwillbeveryusualtomeinmyfuturecareer.

SincerelyyoursTONY祝賀信（letterofcongratulation）1、祝賀信寫作的格式及注意事項(xiàng)祝賀信的寫作格式可以比照一般書信的格式。即通常有信頭、信內(nèi)地址、稱呼、正文、結(jié)尾語(yǔ)、簽名等幾個(gè)部分組成。但這里需要說(shuō)明的是根據(jù)親疏關(guān)系的不同，有些祝賀信是可以隨意一些的。比如信內(nèi)地址有時(shí)可以省略，而信頭也大體可以寫的簡(jiǎn)略一些。除此之外寫祝賀信的時(shí)候還應(yīng)該注意以下一些內(nèi)容。寫祝賀信要充滿熱情、喜悅，說(shuō)些鼓勵(lì)、褒揚(yáng)的話，使對(duì)方確實(shí)感到溫暖和振奮。贊美對(duì)方切實(shí)做到實(shí)事求是，恰如其分，不要故意拔高，甚至獻(xiàn)媚，以至無(wú)法起到應(yīng)有的表示祝賀的目的。祝賀信要做到整潔、大方，用詞要恰當(dāng)、簡(jiǎn)練，篇幅不宜太長(zhǎng)。寫祝賀信時(shí)，所用信封和信紙都要經(jīng)過(guò)認(rèn)真選擇，不能隨意對(duì)付。2、祝賀信的主要內(nèi)容祝賀信(Letterofcongratulation)是向?qū)Ψ奖硎咀ＹR的信件，一般用于對(duì)方有什么喜事或取得了什么成績(jī)，以及節(jié)日壽誕等。祝賀信是人們情感交流的一種方式，多寫祝賀信可以使親戚朋友同事之間加強(qiáng)聯(lián)系，增進(jìn)了解，彼此關(guān)心。祝賀信的主要內(nèi)容包括以下三方面：(1)向?qū)Ψ奖硎咀ＹR在正文中要首先向?qū)Ψ奖硎緹崃业淖ＹR。要寫明向誰(shuí)祝賀、祝賀什么、為什么祝賀等?？梢詫懽约菏窃鯓勇?tīng)到好消息的。聽(tīng)到消息后的心情怎樣等。要感情飽滿地寫，但要簡(jiǎn)明扼要。(2)提出自己對(duì)有關(guān)問(wèn)題的看法該項(xiàng)內(nèi)容要根據(jù)所祝賀的事情發(fā)表自己的看法、主張，提出一些建議、意見(jiàn)等。如對(duì)重大節(jié)日或紀(jì)念活動(dòng)的祝賀?？梢哉f(shuō)明其重大的意義和對(duì)所取得的成績(jī)表示祝賀，可以分析一下所取得成績(jī)的主客觀原因等；慶賀壽辰的賀信，可簡(jiǎn)要準(zhǔn)確地贊揚(yáng)對(duì)方在事業(yè)上的成功；婚姻慶賀，則可以談些自己關(guān)于婚姻生活的一些認(rèn)識(shí)看法等，以期對(duì)對(duì)方有所幫助。(3)寫出自己的希望和美好的祝愿正文的結(jié)尾要寫上再次表示祝愿的話。如：“Withrenewedgoodwishes，andkindestregardstoyouandyourspouse。”(再次敬候你同新夫人安好。)又如“Maytheyearstocomebringeveryblessingtoyouboth.”(愿你倆年年福壽無(wú)疆。)Herearesomeprinciplesthatcongratulatorylettersfollow:1.Thepurposeofwritingtheletteristomakeyourreaderfeelcertainthatheorshedeservesthespecialmessageofrecognitionandpraise.2.Thenoteshouldbebrief,dealingwiththeprimarytopiconly.Thesemessagesaremosteffectivewhentheyconductnobusiness.3.Thewholemessageshouldcarryatoneofbeingpositiveandconversational.4.Besuretosendtheletterwithinafewdaysoftheevent.Anydelayindeliveryofthemessagewouldmakeyoureffortworsethannoeffortatall.講過(guò)了祝賀信寫作應(yīng)遵循的一些準(zhǔn)則，下面我們通過(guò)一封信件來(lái)看看具體的寫作方法。DearMr.HaskelCongratulationsonyourrecentpromotiontoheadtheMarketingDepartmentofCaliforniaMetals.MyfellowmanagersandIaredelightedthatyourworkinthemarketingfieldhasbeenrecognizedthiswayandwejoininsendingyouourverybestwishesforthefuture.Throughthefiveyearsofworkingtogetherwithyou,manyofuswellawareofhowmuchyou'vecontributedtotheassociationbetweenourtwocorporations.WearealllookingforwardtoyourtriptoChinanextmonthwhenwewillcelebrateyouradvancementinamoreformalway.Again,congratulationstoyou,Mr.Haskel-goodluckandgoodwishesonyournewpositionasDirectorofMarketingDepartment.CordiallyyoursLinDamingMarketingDirectorBeijingNewMetals預(yù)定信（letterofreservation）預(yù)訂信是出差或旅行時(shí)，為了事先預(yù)訂酒店、會(huì)議室或機(jī)票、船票等，向?qū)Ψ桨l(fā)出的一種書面信函文件。預(yù)訂信內(nèi)容要全面，詳細(xì)說(shuō)明個(gè)人的合理要求。信件要具體明確，預(yù)訂后通常要進(jìn)行確認(rèn)回復(fù)，說(shuō)明是否滿足要求，如果未能滿足要求，還要說(shuō)明原因。預(yù)訂信主要內(nèi)容一般包括：（1）請(qǐng)求預(yù)訂并詳細(xì)說(shuō)明預(yù)定的內(nèi)容，如時(shí)間、地點(diǎn)等；（2）說(shuō)明預(yù)訂的原因，有時(shí)可不說(shuō)明；（3）要求確認(rèn)回函，說(shuō)明回函截止日期；（4）提供預(yù)訂單位或個(gè)人的聯(lián)系方式。

KeySentences：

1．I'dliketobookadoubleroomforTuesdaynextweek．下周二我想訂一個(gè)雙人房間。

2．What'sthepricedifference？?jī)煞N房間的價(jià)格有什么不同？

3．Adoubleroomwithafrontviewis140dollarspernight，onewitharearviewis115dollarspernight．

一間雙人房朝陽(yáng)面的每晚140美元，背陰面的每晚115美元。4．IthinkI'lltaketheonewithafrontviewthen．

我想我還是要陽(yáng)面的吧。

5．Howlongwillyoubestaying您打算住多久？6．We'llbeleavingSundaymorning．

我們將在星期天上午離開(kāi)。7．AndwelookforwardtoseeingyounextTuesday．我們盼望下周二見(jiàn)到您。

8．I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10．我想訂一個(gè)帶洗澡間的單人房間，10月4日下午到10月10日上午用。

9．Wedohaveasingleroomavailableforthosedates．

我們確實(shí)有一個(gè)單間，在這段時(shí)間可以用。

10．Whatistherate，please？請(qǐng)問(wèn)房費(fèi)多少？Directions:Tobookafirst—classseatinthenameofGaoMingonthefirstflightfromshanghaitoLondon.Dearsir/madam,Iwouldliketobookafirst—classseatinthenameofGaoMingonthefirstflightfromshanghaitoLondononorafter23rdaugust,2011.MrGaoMingwouldprefertoflyasearlyinthedayaspossibleinordertoarriveinthelateafternoonofthedayinwhichhetravels.Pleasesendtheinvoicetothebankofchinaaccountnumber62256525XXXXXXinthenameofShangHaiPuDongtravelaccount.Weappreciateyourearlyconfirmation.mye-mailaddressiszhuhao@.cn.YoursfaithfullyHuHaoSecretaryShangHaiPuDongCompanyr邀請(qǐng)信及回復(fù)（letterofinvitation&reply）

邀請(qǐng)信分為2種

：一種屬于個(gè)人信函，例如邀請(qǐng)某人共進(jìn)晚餐、參加宴會(huì)、觀看電影、出席典禮等。另一種邀請(qǐng)信則屬于事務(wù)信函，一般是邀請(qǐng)參加會(huì)議、學(xué)術(shù)活動(dòng)等等。一、普通邀請(qǐng)信

第一種邀請(qǐng)信邀請(qǐng)的對(duì)象一般是朋友、熟人，所以內(nèi)容格式上的要求都比較松，可以寫得隨便一些。只要表明邀請(qǐng)的意圖，說(shuō)明活動(dòng)的內(nèi)容、時(shí)間、地點(diǎn)等等。但既然是邀請(qǐng)信，那么就一定要在信中表達(dá)非常希望對(duì)方能夠參加或者出席的愿望。這種邀請(qǐng)信的篇幅可以非常短，下面以一封邀請(qǐng)看電影的短信為例：

DearJane,WehavefourticketsforafamousfilmshownatGuangmingCinema,TheLongestDay,Friday,theninth.Willyoujoinus?We'llbelookingforyouateightsharpFridaynightinfrontofthecinema,sodon'tdisappointus!

Warmestregards.

Alice二、正式邀請(qǐng)信

第二種邀請(qǐng)信一般由會(huì)議或?qū)W術(shù)活動(dòng)的組委會(huì)的某一個(gè)負(fù)責(zé)人來(lái)寫，以組委會(huì)的名義發(fā)出，而且被邀請(qǐng)者通常也是屬于比較有威望的人士。因此，這類邀請(qǐng)信的措辭要相對(duì)正式一些，語(yǔ)氣要熱情有禮。

這一類邀請(qǐng)信通常要包括以下內(nèi)容：首先表明邀請(qǐng)對(duì)方參加的意圖以及會(huì)議或?qū)W術(shù)活動(dòng)的名稱、時(shí)間、地點(diǎn)；然后要對(duì)被邀請(qǐng)者的威望和學(xué)術(shù)水平等表示推崇和贊賞，表明如果被邀請(qǐng)者能夠接受邀請(qǐng)，會(huì)給會(huì)議或者活動(dòng)帶來(lái)很好的影響；接著要說(shuō)明會(huì)議或活動(dòng)的相關(guān)事宜，最好是能引起對(duì)方興趣的事宜；當(dāng)然不能忘了表達(dá)希望對(duì)方能夠參加的誠(chéng)意；最后還要請(qǐng)收信人對(duì)發(fā)出的邀請(qǐng)做出反饋，如確認(rèn)接受邀請(qǐng)。下面是一封邀請(qǐng)對(duì)方參加學(xué)術(shù)會(huì)議的信函：

DearProfessorWang,

OnbehalfoftheOhioStateUniversityandtheIEEEComputerSociety,Iwouldbeverypleasedtoinviteyoutoattendandchairasessionoftheforthcoming2004InternationalConferenceonParallelDataProcessingtobeheldinBellaire,Michigan,fromOctober25toOctober28,2004.Youareaninternationallyacclaimedscholarandeducator.YourparticipationwillbeamongthehighlightsoftheConference.

Wesincerelyhopethatyoucouldacceptourinvitation.Asyouknow,thisisthe10thanniversaryoftheConferenceandweplantomakeitatrulyinternationalmeeting.Wehaveacceptedmanypapersfromseveralforeigncountries,includingtwofromChina.

Ifyoucancome,pleaseletusknowassoonaspossible,sincewehavetopreparethefinalprogramsoon.Wearelookingforwardtoyouracceptance.Sincerelyyours,

PeterWhite三、邀請(qǐng)信的回復(fù)

是收到哪種邀請(qǐng)信都要復(fù)信，明確表示接受與否。而且無(wú)論接受與否都要對(duì)邀請(qǐng)者表示感謝。接受邀請(qǐng)的回信一般包含以下內(nèi)容：首先感謝對(duì)方的邀請(qǐng)，并重述邀請(qǐng)信中的主要內(nèi)容；然后愉快地表示接受邀請(qǐng)，并簡(jiǎn)要說(shuō)明自己的打算；最后表示期待赴會(huì)和與對(duì)方見(jiàn)面的心情。下面是一封接受邀請(qǐng)的信，與上面第一封邀請(qǐng)信相對(duì)應(yīng)：

DearAlice,

Thankyouverymuchforyourinvitation.ItwillbegreatpleasureformetojoinyouonFridayforthewonderfulfilm.Iwillarriveatthecinemabeforeeight.IlookforwardtomeetingyouonFriday.Thankyouforthinkingofme.

Yours,

JaneDirection：PleasewritealettertoMr.AndMrs.Smithinvitethemtoyourdinnerinvitation,timeisscheduledforJanuary15,2005(Saturday)late7:00pm:tellthemyouverymuchhopetheirpresence,andtopleasetheotherpartytoansweryourletterDearMr.andMrs.SmithIthasbeenawhilesincewelastmet,andeverylaughingminutefilledupmymemory.Recentlywehavetherenovationofthenewboughthousedone,andthereforewouldliketohavethehonorofinvitingyoucoupletovisitusonJune28th2006andhavedinnertogether.Isuggestthetimefordinnerwouldbebestat7:00pm.Irecalledthatbothofyouareseafoodlovers,soIwillpreparelobstersandfishesasthemaincourse,IalsoreservedbottlesofbestItalianwhitewineforustoenjoyatthatmoment.OfcourseifyouareinterestedtospendawalknearbythenIamgladtoaccompanyyou.Marymydaughterisnoweightyearsoldandshehavemadealotoffriendsoflikeagesincewemigratedtotheestatehere.Iamsureshewillwanttotellalotofherstorieswhensheseeyouboth.AndrightnowshejustwantmetoremindyouthatthereareswimmingpoolandSPAfacilitiesassociatedwiththeestate,thereforeitwouldbegoodifyoulike,pleasebringalongtheswimmingsuits,itonlytakefiveminutestowalkfrommyhousetothefacilitiessoitisveryconvenient.Iamsuretheaboveinvitationwouldhaveinterestedyou,andjusttomakesurethingswillhappenasexpectedpleasekindlyreplytothisletteranduponthenIwillarrangethingsaccordingly.Lookforwardtoseeyoubythen.MybestwishestoyouandyourfamilyYours,Raymond商務(wù)書信1、投訴（complaints）投訴信是表示不滿的信件，一般分三個(gè)部分：1.提出投訴內(nèi)容；2.說(shuō)明具體情況；3.提出解決辦法。語(yǔ)言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔。最后提出的解決方法應(yīng)切實(shí)可行。在表達(dá)自己的不滿時(shí)，語(yǔ)言要把握分寸，不失風(fēng)度。下面介紹下這類書信的常用詞匯和句型詞匯：complainagainstsb.aboutsth.投訴dissatisfactionwith不滿于putupwith/bear/tolerate忍受awful糟糕的poorservice糟糕的服務(wù)inconceivable不可思議的outofone’sexpectation令某人大失所望lookinto/gointo/investigate調(diào)查incident/matter事件sanitarysituation衛(wèi)生條件badmanners不禮貌disturbance干擾nuisance麻煩事remedy補(bǔ)救solve解決recurrence再次發(fā)生句型：1)Iamwritingtoyoutocomplainabout...2)Iamwritingtoexpressmydissatisfactionwith...3)TherearesomeproblemswiththeflatthatIwishtobringtoattention.Foronething,thereis…Foranother,...4)Icanhardlybear/tolerate/putupwithitanymore.5)Ihopethattheauthoritiesconcernedwillconsidermysuggestionsandimprovethesituationasbestastheycan.6)Isincerelyhopethatitwillreviewitsmanagementsystem,withtheviewtoproviding,betterservicetothepublic.7)Wetrustthatyouwillnowconsiderthismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.8)Wewillappreciateyourwillingnesstomakeupfortheloss.Direction：Supposethatyouorderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement,Donotsignyourownnameattheendofyourletter,using“LiMing”instead.DearSir,Iamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrigerationfacilities.Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit,weweresurprisedtofinditwasaround15℃,farfromthestandardtemperaturerangefrom0℃toThisproblemhasaffectedournormallife.Wouldyoupleaseletmeknowwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.Yoursfaithfully,LiMing這封投訴信可以說(shuō)寫得非常好，結(jié)構(gòu)很清晰，第一段首先肯定對(duì)方按時(shí)送貨上門的做法，隨后簡(jiǎn)述冰箱出了問(wèn)題。第二段說(shuō)明具體問(wèn)題，第三段提出要求。2、銷售函（salesletter）催款函是賣放在規(guī)定期限內(nèi)未收到貨款，提醒或催促買方付款的函件。

寫此類催款函要求文字簡(jiǎn)練、意思清楚；同時(shí)要求語(yǔ)氣誠(chéng)懇、體貼，彬彬有理。不可輕易懷疑對(duì)方故意拖欠不付，以免傷害對(duì)方感情，不利于達(dá)到索款的目的，或妨礙以后的業(yè)務(wù)。對(duì)于某些屢催不付，故意逃款的客戶，語(yǔ)氣則要強(qiáng)硬，措辭堅(jiān)決?？傊骺钜盐找粋€(gè)原則：既要達(dá)到索款目的，又要與客戶保持友好關(guān)系。Direction：

ForInsistingonPaymentAccountNo.8756

DearSirs，

ItisverydifficulttounderstandwhywehavenotheardfromyouinreplytoourtwoE－mailof8thand18thSeptemberforpaymentofthesumUS$80，000youarestillowing.Wehadhopedthatyouwouldatleastexplainwhytheaccountcontinuestoremainunpaid.

Iamsureyouwillagreethatwehaveshowneveryconsiderationandnowyoufailtoreplytoourearlierrequestsforpayment，Iamafraidyouleaveusnochoicebuttotakeotherstepstorecovertheamountdue.

Wearemostreluctanttodoanythingfromwhichyourcreditandreputationmightsufferandevennowwepreparetogiveyouafurtheropportunitytoputthematterright.Wethereforeproposetogiveyou15daystoclearyouraccount，

Yoursfaithfully，

LiHua…………………………………………3、訂購(gòu)函（orderletter）訂購(gòu)函是買方按照與賣方協(xié)商好的條件向其訂購(gòu)所需貨物時(shí)所用的一種商務(wù)文書。訂購(gòu)函通常分為兩種，一種是接受函里已經(jīng)對(duì)需要訂購(gòu)的貨物進(jìn)行了詳細(xì)說(shuō)明；另一種把訂購(gòu)函制成訂單式，以表格形式列明各項(xiàng)交易條件。訂購(gòu)函一般都應(yīng)包含商品名稱、牌號(hào)、規(guī)格、數(shù)量、價(jià)格、結(jié)算方式、包裝、交貨日期、交貨地點(diǎn)、運(yùn)輸方式、運(yùn)輸保險(xiǎn)等內(nèi)容。Direction:Orderfor2,000PairsofSheepLeatherGlovesDearMr.Gilson,Pleasedispatchtous2,000pairsofsheepleatherglovesasperthetermsstatedinyourofferofMay5.Wouldyoupleasetakespecialcareofthequalityandthepackageofthisorder?Theleathershouldbeofthesamequalityasthatusedinthesample.Wehopethatyoucanpackeachpairinanairtightpolythenebag,adozenpairsofglovesinaboxandthen20boxestoastrongseaworthywoodencase.Wewillordermoreifthefirstorderwithyouprovetobesatisfactory.WeareenclosingourPurchaseConfirmationNo.2009-308induplicateforyoursignature.Pleasesignandreturnonecopyforourfile.Uponreceiptofyourconfirmation,anL/CwillbeissuedSincerelyyours,LiuPengDearSirs,WearepleasedtoplacewithyouthefollowingrepeatorderifyoucanguaranteeshipmentatCaliforniatoShanghaibySeptember25th300tonsofGradeOneCaliforniaapples.KindlyconfirmacceptanceofourorderbyreturnandsendadviceofshipmentwiththreecopiesofyourinvoicewithB/LtoourofficeinShanghai.Wewillsendthebankdraftuponreceiptofthem.Yoursfaithfully,MikeyMarketingmanager4、理賠與拒絕（adjustments&refusals）索賠函是指合同爭(zhēng)議或糾紛發(fā)生后，受損一方向違約一方提出賠償要求的信函。索賠條款主要包括五項(xiàng)內(nèi)容：

①簡(jiǎn)述事由。②陳述違約事實(shí)。③說(shuō)明索賠理由。④陳述對(duì)方違約給自己帶來(lái)的損失。

⑤提出具體的索賠要求。

在寫作索賠函前，應(yīng)先認(rèn)真研讀買賣雙方簽訂的合同的相關(guān)規(guī)定細(xì)則和雙方交易過(guò)程中有關(guān)的往來(lái)函電，以分清是非責(zé)任。提供足夠的書面文件和有關(guān)方面的證明；提出索賠要求應(yīng)合情合理，不漫天要價(jià)；應(yīng)根據(jù)引起索賠的原因和不同的索賠情形選擇相應(yīng)的措詞和語(yǔ)氣。下面，我們共同看一篇范文。DearManagerWhileworkinginChinaforthepastthreeyears,IhadalwayspurchasedgiftsfromtheFriendshipGalleryformyCanadianfriends.ThequalityandvaluehadalwaysbeenmorethanIcouldreasonablyexpect,andIhaveoftenrecommendedyoustoretoothers.Lastautumn,IwasbackinCanada,butIdidnotforgettomail-ordersomecharismasgiftsfromyourusualannualFallSales.AfterexaminingthegiftssuppliedtomyorderofNovember2,Ifoundthattherewasadistinctholeinthemiddleofoneofthesilkscarves.AlthoughIrememberthatyouapplyano-returnpolicytothiskindofmerchandise,Isentthissilkscarfinaseparatemailingyesterdaysothatyoumayseethedamageforyourself.WhenyoureceiveitIamsurethatyouwillsharemysurpriseanddismay.IunderstandfrommypastexperiencewiththeFriendshipGallerythatthisisanunusualsituation.Willyoukindlyreconsideryourno-returnregulationwithoneofyourloyalcustomersandreplacetheabovementionedsilkscarfbymailinganotherone?IwouldbedelightedtohaveitandpresentittomyfriendforChristmas.YourssincerelyBillCrul5、建立貿(mào)易關(guān)系（establishingbusinessrelations）公司或企業(yè)要進(jìn)入市場(chǎng)尋找貨源或銷售產(chǎn)品，首要的工作是與別的商家建立良好的貿(mào)易關(guān)系。為此可以通過(guò)參加交易會(huì)，參觀訪問(wèn)，引薦介紹等途徑，還有可以直接通過(guò)信函的形式建立貿(mào)易關(guān)系。信函措辭應(yīng)該禮貌，誠(chéng)懇，熱情，表達(dá)清楚，透徹。建立貿(mào)易關(guān)系信函的主要內(nèi)容一般包括：告知對(duì)方獲取信息的途徑及對(duì)對(duì)方的了解簡(jiǎn)要介紹所提供的服務(wù)，及我方的業(yè)務(wù)范圍、合作優(yōu)勢(shì)等基本狀況；簡(jiǎn)要說(shuō)明對(duì)雙方的基本了解；請(qǐng)求對(duì)方提供所買賣商品的具體信息，以便做出回應(yīng)；希望對(duì)方回函，確定貿(mào)易關(guān)系。下面看一篇范文：Jan.9,2010Dearsirormadam,WehaveseenyournameinvarioustrademagazinesandweunderstandthatyouhavebeensupplyingCROSSETTSTYLUSprintersofthebestqualitytoallplaceoverchinaforthisfiveyears.Accordingtoourmarketinvestigationreport,thereisalargedemandforofficeappliancesinchina.weshouldliketoofferyouourserviceasatradingfirmofofficeappliances,andwehaveofficesorrepresentativesinalmostallmajorcitiesineastchina.inaddition,weoperateourownadvertisingagency.Therefore,weshouldbeobligedifyouwouldadviseuswhetheryouhaveamindestablishingbusinessrelationswithusbyreturnmail.Yourssincerely,CarlBlackSalesmanager第二部分圖表篇圖表作文多以說(shuō)明文和議論文為主，要求考生根據(jù)所給的圖表、數(shù)據(jù)及標(biāo)題進(jìn)行分析、研究，閱讀其中的文字和說(shuō)明，弄清各種信息之間的關(guān)系，提煉和確定出文章的中心思想。然后進(jìn)行分析、概括和歸納。注意：1）圖表和數(shù)據(jù)內(nèi)容不必全部描述。2）善于抓住總的規(guī)律，趨勢(shì)，歸納增減率。3）時(shí)態(tài)：特定時(shí)間用過(guò)去時(shí)。經(jīng)常出現(xiàn)的情況或自己的評(píng)述用一般現(xiàn)在時(shí)。圖表作文形式有：數(shù)字表：曲線圖(linegraph)表格(table)