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Managingpeopleandorganization現(xiàn)在是1頁(yè)\一共有37頁(yè)\編輯于星期三GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass現(xiàn)在是2頁(yè)\一共有37頁(yè)\編輯于星期三4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase現(xiàn)在是3頁(yè)\一共有37頁(yè)\編輯于星期三Reportrequirement報(bào)告封皮(Coverpage)Reporttitle大標(biāo)題字號(hào):三號(hào)或者16副標(biāo)題字號(hào):四號(hào)或者14正文:小四或者12行距:1.5倍行距段間距:1.5倍距(直接回車即可)字體:TimesNewRoman最后一頁(yè)列出reference理論結(jié)合案例結(jié)構(gòu):Introduction->Body->Conclusion現(xiàn)在是4頁(yè)\一共有37頁(yè)\編輯于星期三Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

現(xiàn)在是5頁(yè)\一共有37頁(yè)\編輯于星期三OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner現(xiàn)在是6頁(yè)\一共有37頁(yè)\編輯于星期三Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation現(xiàn)在是7頁(yè)\一共有37頁(yè)\編輯于星期三FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.現(xiàn)在是8頁(yè)\一共有37頁(yè)\編輯于星期三InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.現(xiàn)在是9頁(yè)\一共有37頁(yè)\編輯于星期三InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting現(xiàn)在是10頁(yè)\一共有37頁(yè)\編輯于星期三現(xiàn)在是11頁(yè)\一共有37頁(yè)\編輯于星期三FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol現(xiàn)在是12頁(yè)\一共有37頁(yè)\編輯于星期三Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation現(xiàn)在是13頁(yè)\一共有37頁(yè)\編輯于星期三OrganizationDesign現(xiàn)在是14頁(yè)\一共有37頁(yè)\編輯于星期三ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction現(xiàn)在是15頁(yè)\一共有37頁(yè)\編輯于星期三SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue現(xiàn)在是16頁(yè)\一共有37頁(yè)\編輯于星期三現(xiàn)在是17頁(yè)\一共有37頁(yè)\編輯于星期三Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.現(xiàn)在是18頁(yè)\一共有37頁(yè)\編輯于星期三Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.現(xiàn)在是19頁(yè)\一共有37頁(yè)\編輯于星期三ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.現(xiàn)在是20頁(yè)\一共有37頁(yè)\編輯于星期三ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve現(xiàn)在是21頁(yè)\一共有37頁(yè)\編輯于星期三Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.現(xiàn)在是22頁(yè)\一共有37頁(yè)\編輯于星期三Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.現(xiàn)在是23頁(yè)\一共有37頁(yè)\編輯于星期三Companypolicies現(xiàn)在是24頁(yè)\一共有37頁(yè)\編輯于星期三Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.現(xiàn)在是25頁(yè)\一共有37頁(yè)\編輯于星期三EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination現(xiàn)在是26頁(yè)\一共有37頁(yè)\編輯于星期三Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.現(xiàn)在是27頁(yè)\一共有37頁(yè)\編輯于星期三EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies現(xiàn)在是28頁(yè)\一共有37頁(yè)\編輯于星期三Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation現(xiàn)在是29頁(yè)\一共有37頁(yè)\編輯于星期三Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.現(xiàn)在是30頁(yè)\一共有37頁(yè)\編輯于星期三Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions現(xiàn)在是31頁(yè)\一共有37頁(yè)\編輯于星期三Stakeholders現(xiàn)在是32頁(yè)\一共有37頁(yè)\編輯于星期三Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

現(xiàn)在是33頁(yè)\一共有37頁(yè)\編輯于星期三CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperiods

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