跨文化商務(wù)溝通智慧樹知到答案章節(jié)測試2023年黑龍江八一農(nóng)墾大學(xué)

第一章測試Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.

A:communication

B:culture

C:sender

D:ethnocentrism

答案:DThetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.

A:businesscommunication

B:culture

C:interculturalcommunication

D:feedback

答案:BAprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.

A:ethnocentrism

B:horizontalcommunication

C:communication

D:noise

答案:DThecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

A:interculturalcommunication

B:businesscommunication

C:lateralcommunication

D:ethnocentrism

答案:BThecommunicationatthesamelevelinanorganization.

A:ethnocentrism

B:businesscommunication

C:lateralcommunication

D:horizontalcommunication

答案:DWhencultureiscontrastedwithnature,itcanbedefinedas“l(fā)ifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

A:錯(cuò)

B:對

答案:ACultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.

A:對

B:錯(cuò)

答案:AThecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.

A:錯(cuò)

B:對

答案:ACulturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.

A:錯(cuò)

B:對

答案:BIntheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.

A:對

B:錯(cuò)

答案:BWiththeintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

A:對

B:錯(cuò)

答案:B第二章測試A

goodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.

A:對

B:錯(cuò)

答案:BLongbeforewritingwasdeveloped,we

learnedtospeakfirst.

A:錯(cuò)

B:對

答案:BThereshouldalwaysbeanattachmentattheendofabusinessmemo.

A:錯(cuò)

B:對

答案:AA

recommendationreport

isto

recommendsomethingtoothers.

A:對

B:錯(cuò)

答案:BWhichisnotverbalcommunication?

A:Chatwithyourleadersandcolleagues

B:Leaveamessage

C:Greetingwithasmile

D:Discussanissueinagroup

答案:C

________referstoanythingthatdistortsthemessagethesourceencodes.

A:Message

B:Context

C:Source

D:Noise

答案:DItisauniversaltruththatlanguageis____bycultureandinturnit______culture.

A:displayed,influences

B:determined,reflects

C:influenced,reflects

D:shaped,influences

答案:CWhyshouldwetakenotesduringabusinesscall?

A:Listenattentively

B:Reportonthecalltosomeoneelse

C:Servesasarecordtotakefollow-upaction

D:Reflectonthecall

答案:ABCHowcanyouidentifyyouraudienceinpreparingabusinesspresentation?

A:Occupation

B:Age

C:Interest

D:Appearance

答案:ABCBeforemakingabusinesscall,whatkindofquestionscanyoureflect?

A:Doyouneedtogetinformation?

B:Doyouwanttosellsomething,orconvincethepersonofanidea?

C:Doyouneedtoaskfortheperson’shelporsupport?

D:Doyouneedtoreporttoyourboss?

答案:ABC第三章測試Nonverbalbehaviorreflectsthespeaker’ssubconciousness.

A:對

B:錯(cuò)

答案:ADependingontheculture,asmile

canindicatejoyandamusement,itcanalsoindicateembarrassment.

A:對

B:錯(cuò)

答案:APostureisthepositioninwhichyouholdyourbodywhenstandingorsitting.

A:對

B:錯(cuò)

答案:AIntimate

distanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.

A:對

B:錯(cuò)

答案:BPeoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.

A:lowcontext

comfortable

B:lowcontext

uncomfortable

C:highcontext

comfortable

D:highcontext

uncomfortable

答案:BWhichofthefollowingcountriesuseshigh-contextlanguage?

A:Germany

B:UnitedStates

C:Canada

D:Japan

答案:DThefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.

A:contradicting

B:complementing

C:repeating

D:substituting

答案:DWhichstatementsarecorrectaboutnonverbalcommunication?

A:Nonverbalcommunicationismorethanthecomplementofverbalcommunication.

B:Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.

C:Nonverbalbehavioriseasilycontrolled

D:A

smile

sometimes

doesn’tmeanasinceresmile

答案:ABDHowdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?

A:Gesture

ofstopping

B:Claphands

C:Raisevoice

D:Besilent

答案:ABCDWhichofthecountriesbelongtoindividualisticculture?

A:France

B:Italy

C:America

D:Greece

答案:ABC第四章測試PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe

A:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally

B:thepowerdifferentialbetweendevelopedandlessdevelopedcountries

C:thepowerdifferencebetweenmenandwomen

D:thepowerofmultinationalorganizations

答案:AHofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.

A:powerdistance

B:value

orientation

C:culturalvalues

D:culturaldimensions

答案:AThesearethemostsignificantstudiesofculturalvaluesexcept_______.

A:FonsTrompenars’smodelofculturewithsevendimensions

B:KluckhohnandStrodtbeck’sfiveValueOrientations

C:GeertHofstede’ssixCulturalDimensions

D:Hall’sHigh-andLow-ContextTheory

答案:A

Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.

A:noneoftheabove

B:aviewofhierarchicalstructureofsocialrelationship

C:aviewofindividualorientationstructureofsocialrelationship

D:aviewofgrouporientationofsocialrelationship

答案:BLow-contextcommunicationischaracterizedbyexplicitspeaking.

A:對

B:錯(cuò)

答案:AChinesecultureishigh-contextincomparisontowesternculture.

A:錯(cuò)

B:對

答案:BCultureswithalargepowerdistancearehierarchicalcultures.

A:錯(cuò)

B:對

答案:BAtthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.

A:對

B:錯(cuò)

答案:BPowerdistanceinHofstede’sculturaldimensionsisroughlysimilartothevalueKluckhohn

callshierarchy.

A:錯(cuò)

B:對

答案:AInacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.

A:錯(cuò)

B:對

答案:A第五章測試Etiquetteissimplyshowingrespectforothers.

A:錯(cuò)

B:對

答案:AEtiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.

A:對

B:錯(cuò)

答案:AKissgreetingusuallyhappenbetweentwomenintheUnitedStates.

A:對

B:錯(cuò)

答案:BIt’sOKtowriteonsomeone’sbusinesscard.

A:對

B:錯(cuò)

答案:BAhandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.

A:對

B:錯(cuò)

答案:ABeforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.

A:對

B:錯(cuò)

答案:AYou’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?

A:

Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.

B:

Waitforthehosttotakehisorhernapkinbeforetakingyours.

C:

Waitfortheoldestpersonatthetabletotakehisorhers.

D:

Openitimmediately.

答案:BWhichofthefollowingbehaviorisappropriateinabusinessdinner?

A:Sipfromthesideofthespoonwheneatingsoup.

B:Usetheknifewithyourrighthand.

C:Usethenapkintowipeyournose.

D:Cutallthefoodinyourplateintosmallpieces.

答案:ABWhatarethebenefitsofhumorintheworkplace?

A:

Humorcanblocknegativeemotions.

B:

Humorcanhelppeopledeveloprapportwitheachother.

C:

Humorcanreducestress.

D:

Humorcanhelpsolveproblems.

答案:ABCDInmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:

A:

companyandtitle.

B:

Howmuchyourespectthemasaperson.

C:

Whatyouthinkoftheircountry.

D:

Howseriousyouareabouttheoutcomeofthemeeting.

答案:ABCD第六章測試In

somehigh-contextcultures,publicdisplayofemotions

isasignofimmaturityandapotentialcauseofshametothegroup.

A:錯(cuò)

B:對

答案:B

Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationhasbeenmade.

A:錯(cuò)

B:對

答案:BIntheopeningphase,theatmosphereistheonlyfactorweshouldconsider.

A:對

B:錯(cuò)

答案:BBargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.

A:對

B:錯(cuò)

答案:BInsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________

relationships.

A:Middle-term

B:Shortrun

C:Short-term

D:Long-term

答案:DThepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.

A:

high-contextandlow-context

B:

aimsandobjectives

C:

concessionandreappraisal

D:

adjustmentandcompromise

答案:DThepr