DOC-商務(wù)英語最常用的詞匯分類doc12-服務(wù)業(yè)

商務(wù)英語1.介紹信2.約定3.通知與確認(rèn)4.告示5.咨詢6.道歉與解釋7.提示8.感謝與祝賀9.邀請(qǐng)與答復(fù)10.宣布訪問11.活動(dòng)安排A．介紹信LettersofIntroduction1.DearMr./Ms.,ThisistointroduceMr.FrankJones,ournewmarketingspecialistwhowillbeinLondonfromApril5tomidAprilonbusiness.WeshallappreciateanyhelpyoucangiveMr.Jonesandwillalwaysbehappytoreciprocate.Yoursfaithfully尊敬的先生/小姐，現(xiàn)向您推薦我們的市場專家弗蘭克·瓊斯先生。他將因公務(wù)在四月15日到四月中旬期間停留倫敦。我們將非常感謝您向瓊斯先生提供的任何幫助，并非常高興施以回報(bào)。您誠摯的BacktoTop2.DearMr./Ms,WearepleasedtointroduceMr.WangYou,ourimportmanagerofTextilesDepartment.Mr.Wangisspendingthreeweeksinyourcitytodevelopourbusinesswithchiefmanufacturesandtomakepurchasesofdecorativefabricsforthecomingseason.Weshallbemostgratefulifyouwillintroducehimtoreliablemanufacturersandgivehimanyhelporadvicehemayneed.Yoursfaithfully尊敬的先生/小姐，我們非常高興向您介紹我們紡織部的進(jìn)口經(jīng)理王有先生。王先生將在你市度過三周，他要與主要的生產(chǎn)廠家拓展商務(wù)并為下一季度采購裝飾織品。如能介紹他給可靠的生產(chǎn)廠家，向他提供所需的任何幫助或建議，我們將不勝感謝。您誠摯的BacktoTopB．約定Appointments1.DearMr./Ms,Mr.JohnGreen,ourGeneralManager,willbeinParisfromJune2to7andwouldliketocomeandseeyou,say,onJune3at2.00p.m.abouttheopeningofasampleroomthere.Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimeyouwouldsuggest.Yoursfaithfully,尊敬的先生/小姐我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會(huì)于六月3日下午2：00點(diǎn)拜訪您。請(qǐng)告知這個(gè)時(shí)間對(duì)您是否方便。如不方便，請(qǐng)建議具體時(shí)間。您誠摯的BacktoTop<回信>DearMr./Ms,ThankyouforyourletterinformingusofMr.Green'svisitduringJune2-7.Unfortunately,Mr.Edwards,ourmanager,isnowinCairoandwillnotbebackuntilthesecondhalfofJune.Hewould,however,bepleasedtoseeMr.Greenanytimeafterhisreturn.Welookforwardtohearingfromyou.Yoursfaithfully,尊敬的先生/小姐謝謝來函告知我方六月2-7日格林先生的來訪。不巧，我們的總經(jīng)理艾得華先生現(xiàn)正在巴黎，到六月中旬才能回來。但他回來后愿意在任何時(shí)間會(huì)見格林先生。希望收到您的來信。您誠摯的BacktoTop2.DearMr/Ms,IrepresenttheW/PElectronicsCompanyinDallas,andwillbeinKunmingfromnextMondaytoFriday,(October5-9).Ishouldliketocallonyoutodiscussournewmonitor.Would0930hoursonTuesday,October6beconvenient?IshallbeinBeijing,attheGreatWallHotel,fromTuesday,September29,untilSunday,October4,whereamessagewillreachme.Ifthedayisnotconvenient,willyoupleasesuggestanother.Yoursfaithfully尊敬的先生/小姐我是達(dá)拉斯W/P電子公司的代表，將于下周一到周五（10月5-9日）住留昆明。我樂于請(qǐng)您商討我們新的顯示器。星期二即10月6日上午09：30是否方便？從周二，即9月29日，我將住在北京的長城賓館，直到周六，即10月4日，在那會(huì)有通知給我。如商討日期不方便，請(qǐng)另外建議。BacktoTop<回信>DearMr/Ms,ThankyouforyourletterofSeptember26.Weshallbeverypleasedtoseeyouanddiscussyournewmonitor,butOctober6isnotsuitable.Wewillbehappytomeetwithyouat9:30a.m.onWednesday,October7,ifthetimeisconvenientforyou.Welookforwardtomeetingyou.Yoursfaithfully尊敬的先生/小姐我們將很高興與您會(huì)面并與您商談新的顯示器，但10月6日不太合適。如方便的話，我們?cè)冈?0月7日與您會(huì)面。期待與您見面。您誠摯的BacktoTop3.DearMr./Ms,IamatpresentinHamburgvisitingtheharbourwithaviewtomakingknownournewtypeofcontainerforuseinEurope.IshallbeinAntwerponWednesday,4thJune,andshouldliketocallonyouat2.00p.m.onthatday.IfIdonothearfromyoutothecontrary,Ishallassumethatitwillbeconvenientformetocallatthattime.Yoursfaithfully尊敬的先生/小姐我現(xiàn)正在漢堡參觀港口，以讓歐洲了解并使用我們的新型集裝箱。星期三即六月4日，我將到安特衛(wèi)普，我會(huì)于當(dāng)天下午2：00打電話給你。對(duì)此約定如不來信，我將認(rèn)為于這個(gè)時(shí)間打電話是方便的。您誠摯的BacktoTop4.DearMr./Ms,Mr.JackBaron,ourpersonneldirector,hasaskedmetoacknowledgeyourapplicationforthepostofaccountantandtoaskyoutocometoseehimonFridayafternoon,5thJuly,athalfpasttwo.Iwillappreciateyourlettingmeknowwhetheryouwillbeabletocome.Yoursfaithfully尊敬的先生/小姐杰克巴倫先生，我們的人事主任，讓我向你申請(qǐng)會(huì)計(jì)職位表示感謝，并請(qǐng)你于7月5日星期五的下午兩點(diǎn)半來見他。是否能來，請(qǐng)告知，多謝。您誠摯的BacktoTop<回信>DearMr./Ms,ThankyouforyourletterofyesterdayinvitingmetocomeforaninterviewonFridayafternoon,5thJuly,at2:30.Ishallbehappytobethereasrequestedandwillbringmydiplomaandotherpaperswithme.Yoursfaithfully尊敬的先生/小姐謝謝昨日來信通知我面試，我將于要求的7月5日，周五下午兩點(diǎn)半到達(dá)，并帶去我的證書及其它書面材料。你誠摯的BacktoTopC．通知與確認(rèn)Acknowledgments&Confirmations*通知對(duì)方接到來信Acknowledgingreceiptofletters*1.DearMr./Ms,hankyouforyourletterNo.A-3of6thMay,offeringus6UI-4Viewdatas.WehavepasseditontoourTechnicalDepartmentfortheirconsideration.Weshallreplyassoonaspossible.Yoursfaithfully尊敬的先生/小姐謝謝您五月六日標(biāo)號(hào)為A-3的來信，該信向我們提供6UI-4圖像數(shù)據(jù)。我們已把該信轉(zhuǎn)給了技術(shù)部，備他們考慮。我們將盡快回信你誠摯的BacktoTop2.DearMr/Ms,WehavetodayreceivedwiththanksinformationconcerningtransactionsontheNewYorkWheatExchangewhichwillbemadefulluseofbyourresearchdepartment.Welookforwardtofurthercooperationwithyou.Yoursfaithfully尊敬的先生/小姐我們今天收到了有關(guān)紐約小麥交易所的業(yè)務(wù)信息，非常感謝，我們的研究部門將充分利用這些信息。期待與你進(jìn)一步合作。你誠摯的BacktoTop*確認(rèn)達(dá)成的協(xié)議Confirmingagreementsreached*3.DearMr./Ms,LastFriday,whenwewerediscussingtheproblemsofdefectivecontainers.YousuggestedthatIsimplymailyouareporteachmonthonthenumberofreturnbycustomersratherthansendthedefectivecontainerstoyou.Iplantoputthisintoeffectatonce.But,IfirstwanttomakesurethatIunderstandyoucorrectly.IfIdon'thearfromyouwithinthecomingweek,I'llassumethatyouapprove.Yoursfaithfully尊敬的先生/小姐上周五，我們討論了次品集裝箱的問題，你建議我只需把顧客每月退回的次品集裝箱的數(shù)量寫個(gè)報(bào)告給你，而不是直接退集裝箱。我計(jì)劃立即付諸現(xiàn)實(shí)。但我想確認(rèn)我理解正確，到下周為止，如我不能收到你的來信，我即認(rèn)為你沒有異議。你誠摯的BacktoTop4.DearMr/Ms,Wewritetoconfirmouragreementreachedduringourconversationon9thJuneaboutspecialdiscountsonM-SAcousticalPartitionsasdescribedonpage8ofourcatalogue.Thesepriceswillprevailthrough30June.PartitiondimensionRegularPriceEachSpecialpriceEach(12ormore)4X4'US$112.75FOBBernUS$98.20FOBBern4x5'US$132115.505x5'US$152.75129.85WewillbehappytoreceiveyourorderYourssincerely尊敬的先生/小姐我們寫信想確認(rèn)六月九日談話中就M-S聲音隔板特別折扣達(dá)成的協(xié)議。這些隔板在我們目錄泊第八頁有描述。下列價(jià)格六月三十日前有效：聲音隔板規(guī)格每只常規(guī)價(jià)每只特別價(jià)（12及以上）4X4'US$112.75FOB波恩US$98.20FOB波恩4x5'132115.505x5'152.75129.85我們將很榮幸收到你的定單你誠摯的BacktoTop5.DearMr/Ms,Asourtelephonenegotiationthismorningwasverybriefandproceededsosmoothly,Ithoughtitmightbeadvisabletosummarizetheagreement:IofferedUS$56/kgCIFEMPYouaskedforUS$60IcounteredUS$58/kgYouacceptedthefigureIlookforwardtosigningthecontractwhenwemeetnextweek.Yoursfaithfully尊敬的先生/小姐今天上午我們的電話協(xié)商簡短而融洽，我想簡單總結(jié)一下協(xié)議：我報(bào)價(jià)為：US$56/kgCIFEMP，你還價(jià)為US$60，我讓價(jià)為US$58/kg你同意這個(gè)價(jià)格。下周見面時(shí)我期待能簽定合同。你誠摯的BacktoTopD.告示Announcements1.開業(yè)OpeningofnewbusinessDearMr./Ms,WehaveopenedattheaboveaddressasalesofficeforourproductshereinNewYork.Weemployastaffofconsultantsandawell-trainedservicedepartmentwhichmakesroutinechecksonallequipmentpurchasedfromus.Wewouldbepleasedifyouwouldtakefulladvantageofourservicesandfavourableshoppingconditions.Wefullyguaranteethequalityofourproducts.Yoursfaithfully尊敬的先生/小姐，我們已在紐約上述地址為我們的產(chǎn)品開設(shè)了一家辦事處。我們雇有一個(gè)諮詢?nèi)藛T和一支受過良好訓(xùn)練的服務(wù)隊(duì)伍，可以為從我處購買的設(shè)備進(jìn)行日常檢查。如果你能充分利用我們的服務(wù)和良好的購物環(huán)境，我們會(huì)很高興。我們?nèi)姹ＷC產(chǎn)品的質(zhì)量。你誠摯的BacktoTop2.建立辦事處EstablishmentofnewbranchDearMr./Ms,Owingtothelargeincreaseinthevolumeofourtradewiththiscountrywehavedecidedtoopenabranchhere,withMr.WangLoasmanager.Thenewbranchwillopenon1stMarchandfromthatdateallordersandinquiriesshouldbesenttoMr.WangLoattheaboveaddress,insteadoftoourLondonoffice.Wetakethisopportunitytoexpressourthanksforyourcooperationinthepast.Wehopethenewarrangementswillleadtoevenbetterresults.Yoursfaithfully尊敬的先生/小姐，因在該國貿(mào)易額大量增加，我們決定在這里開設(shè)一家分支，由王洛先生任經(jīng)理。新辦事處將于三月一日開業(yè)，今后所有的訂單和詢價(jià)請(qǐng)按上述地址送到王洛先生那，而不是倫敦辦公室。我們籍此機(jī)會(huì)向您過會(huì)與我們的合作表示感謝，我們希望新的安排能產(chǎn)生好的結(jié)果。你誠摯的BacktoTop3.歇業(yè)DiscontinuationofbusinessDearMr/Ms,Withthedemolitionofourpremisesattheaboveaddressunderaredevelopmentscheme,thepartofourbusinesscarriedontherewillbediscontinuedaftertheendofOctober.OnMonday,1stOctober,weareholdingaclosing-outsale.Stockonhandwillbeclearedregardlessofcost.Therewillbesubstantialreductionsinalldepartmentsandinsomecases,priceswillbemarkeddownbyasmuchasonehalf.Stocktobeclearedisunrivaledinbothvarietyandquality.Asthesaleislikelytobewellattended,wehopeyoumakeapointofvisitingthestoreasearlyaspossibleduringtheopeningdays.Yoursfaithfully尊敬的先生/小姐，隨著在經(jīng)營重組計(jì)劃下而取消的上述經(jīng)營場所，該處的業(yè)務(wù)將于十月底后停止。在十月一日，星期一，我們將組織一次清倉銷售，現(xiàn)有庫存不論成本都將清售。所有部門都將大幅消價(jià)，有的商品折價(jià)會(huì)達(dá)一半。清倉商品無論種類還是質(zhì)量都無可挑剔。因此次銷售參加人員可能較多，我們希望您在清倉銷售期間盡早來。你誠摯的BacktoTop4.更改名稱和地址ChangeofnameandaddressDearMr./Ms,Atourcompanymeetingon4September,itwasdecidedthatthenameofourcompanywouldbechangedtoCNMIECLeeCo.Atthesametime,itwasdecidedtomovethecompanyfromtheaboveaddresstoNo3-6BroadwayStreet.Wewillappreciateyourinformingtheappropriatedepartmentsofthesechanges.Yoursfaithfully尊敬的先生/小姐，在公司九月四日的會(huì)議上，我們公司的名稱已決定改為CNMIEC李氏公司。同時(shí)公司由現(xiàn)在地址移到百老匯街3-6號(hào)。如能把這些變化通知相關(guān)部門，我們將不勝感激。你誠摯的BacktoTop5.新的任命NewappointmentDearMr./Ms,WewishtonotifyyouthatMr.RobertSmart,whohasbeenourrepresentativeinSouthwestEnglandforthepastsevenyearshasleftourserviceandthereforenolongerhasauthoritytotakeordersorcollectaccountsonourbehalf.WehaveappointedMr.FredPetersoninhisplace.Mr.Petersonhasformanyyearsbeenonoursalesforceandisthoroughlyfamiliarwiththeneedsofcustomersinyourarea.Wetrustyouwillhavegoodcooperationfromhim.Yoursfaithfully尊敬的先生/小姐，我們?cè)诖送ㄖ?，過去七年在英格蘭西南任我們代表的羅伯特斯馬特先生已離開我們公司，他不再代表公司接受訂單收款。我們已任命弗萊德彼特森代替他的位置。彼特森先生已在我們的銷售部門任職多年，完全熟悉你地區(qū)顧客的需要。我們相信您和他能有好的合作。您誠摯的BacktoTop6.公司的建立與重組EstablishmentorreorganizationofcompanyDearMr./Ms,Wearepleasedtoannouncethatasof1stJuneourfirmwillmergewithD&WCo.ofthistowntoformthenewfirmofCN/CWCo.Thenewfirmwillcarryonbusinessat6RuedeToqueville,Tripoli,towhichaddresspleasesendallcommunicationsafter31stMay.Weappreciatetheconfidenceyouhaveplacedinusinthepastandlookforwardtocontinueddealingswithyou.Yoursfaithfully尊敬的先生/小姐，我們高興的宣布，由于六月一日我們公司將于該鎮(zhèn)的D&W公司合并，成立新的CN/CM公司。新公司將在Tripoli的RuedeToqueville六號(hào)辦公，五月三十一日后所有信息請(qǐng)寄新地址。我們感謝您過去對(duì)我的信任并希望繼續(xù)與您來往。您誠摯的BacktoTopE.諮詢Consultation1詢問信息DearMr./Ms,Wearemuchconcernedthatyoursalesinrecentmonthshavefallenconsiderably.Atfirstwethoughtthismightbeduetoaslackmarket,butonlookingintothemattermoreclosely,wefindthatthegeneraltrendoftradeduringthisperiodhasbeenupwards.Itispossiblethatyouarefacingdifficultiesofwhichwearenotaware.Ifso,wewouldliketoknowwhatwecandotohelp.We,therefore,lookforwardtoreceivingfromyouadetailedreportonthesituationandsuggestionsastohowwemayhelpinrestoringoursalestotheirformerlevel.Yoursfaithfully尊敬的先生/小姐，我們非常關(guān)心你方銷售近幾個(gè)月大幅度下降。開始我們以為是市場疲軟，但仔細(xì)研究問題，我們發(fā)現(xiàn)過去這段時(shí)間貿(mào)易的總趨勢(shì)是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細(xì)報(bào)告，及建議我們?cè)鯓訋椭拍馨唁N售恢復(fù)到原來的水平。您誠摯的BacktoTopF.道歉與解釋Appology&Explanation1.DearMr./Ms,WearesorrywecannotsendyouimmediatelythecatalogueandpricelistforwhichyouaskedinyourletterofMarch10.Suppliesareexpectedfromtheprintersintwoweeksandassoonaswereceivethem,wewillsendyouacopy.Yoursfaithfully尊敬的先生/小姐，對(duì)三月十日來信所要目錄和價(jià)格單，很抱歉不能馬上寄去。印刷商兩周后供貨，一旦收到，我們將給您寄去一份。您誠摯的BacktoTop2.DearMr./Ms,IwasveryconcernedwhenIreceivedyourletterofyesterdaycomplainingthatthecentralheatingsysteminyournewhousehadnotbeencompletedbythedatepromised.Onreferringtoourearliercorrespondence,IfindthatIhadmistakenthedateforcompletion.ThefaultisentirelymineandIdeeplyregretthatitshouldhaveoccurred.Irealizetheinconvenienceouroversightmustbecausingyouandwilldoeverythingpossibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavepriorityandtheengineersworkingonthejobtobeplacedonovertime.Thesearrangementsshouldseetheinstallationcompletedbynextweekend.Yoursfaithfully尊敬的先生/小姐，昨天收到你的來信，抱怨你新家的中央加熱系統(tǒng)未按規(guī)定時(shí)間裝好，對(duì)此我非常關(guān)心。參考較早的通信，我發(fā)現(xiàn)我搞錯(cuò)了完成日期。錯(cuò)誤完全是我的，對(duì)此我非常抱歉。認(rèn)識(shí)到我們的疏忽給你造成的不便，我們將竭盡全力避免再耽擱。我已指示這項(xiàng)工作優(yōu)先做并讓工程人員加班。這樣安排會(huì)于下周完成安裝。你誠摯的BacktoTopG.提示Attention1.DearMr./Ms,On14NovemberIsubmittedabillforservicesrenderedtoyourofficeattheLilleInternationalExposition.Morethanamonthhasnowelapsedwithoutpaymentoracknowledgmentofmybill.Pleasecheckthisoversight,andremitpaymentatyourearliestconvenience.Ilookforwardtofutureservicestoyourcorporation.Thankyouforyourpromptattentiontothismatter.Yoursfaithfully尊敬的先生/小姐，十一月十四日我向你辦公室在Lille國際博覽會(huì)上提供的服務(wù)提交了帳單。一個(gè)月過去了你既沒有付款也沒有認(rèn)可帳單。請(qǐng)檢查這一疏忽并在最方便的時(shí)候付款。期望以后還為你公司服務(wù)。謝謝您能對(duì)此事盡快重視起來。你誠摯的BacktoTopH.感謝信

Thank-YouLetter1.DearMr./Ms,ThankyouforyourletterofJune4,enclosinganaccountoftheorganizationandworkofyourChamberofCommerceandIndustry.Weareverygratefulforsuchadetailedaccountofyouractivities.Thisinformationiscertaintohelpincreaseourfuturecooperation.Yoursfaithfully尊敬的先生/小姐，謝謝您六月四日的來信及隨信附上的說明書，該說明書描述了你們工商總會(huì)的工作與組織結(jié)構(gòu)。對(duì)給我們一個(gè)你們活動(dòng)如此詳細(xì)的描述，我們表示非常感謝。這一信息一定能幫助促進(jìn)我們未來的合作。你誠摯的BacktoTop祝賀信CongratulationLetter1.DearMr./Ms,Ontheoccasionofthe35thanniversaryofyourNationalDay,pleaseacceptourheartiestcongratulations.Maythetradeconnectionsbetweenourcountriescontinuetodevelopwitheachpassingday!Yoursfaithfully尊敬的先生/小姐，值此國慶三十五周年之際，請(qǐng)接受我們最真誠的祝賀。愿我們兩國之間的貿(mào)易聯(lián)系持續(xù)發(fā)展。你誠摯的BacktoTop2.DearMr.MinisterAllowmetoconveymycongratulationsonyourpromotiontoMinisterofTrade.Iamdelightedthatmanyyearsserviceyouhavegiventoyourcountryshouldhavebeenrecognizedandappreciated.Wewishyousuccessinyournewpostandlookforwardtoclosercooperationwithyouinthedevelopmentoftradebetweenourtwocountries.Sincerely尊敬的部長先生，請(qǐng)?jiān)试S我向您升任貿(mào)易部長表示祝賀。多年來你對(duì)國家的貢獻(xiàn)被認(rèn)可，欣賞，我非常高興。我們祝愿您在新的職位取得成功，期待我們兩國在貿(mào)易發(fā)展上進(jìn)一步合作。誠摯的BacktoTop(回信)DearMr./Ms,Thankyouforyourletterconveyingcongratulationsonmyappointment.Iwishalsotothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture.Sincerely尊敬的先生/小姐，感謝你來信對(duì)我的任命表達(dá)的祝賀。我也感謝您對(duì)我的工作給予的支持，并期望未來能有更好的合作。誠摯的BacktoTopI.邀請(qǐng)與答復(fù)InvitationandReply1.DearMr./Ms,WeshouldliketoinviteyourCorporationtoattendthe1997InternationalFairwhichwillbeheldfromApril29toMay4attheaboveaddress.FulldetailsontheFairwillbesentinaweek.Welookforwardtohearingfromyousoon,andhopethatyouwillbeabletoattend.Yoursfaithfully尊敬的先生/小姐，在上述地址，我們想請(qǐng)貴公司參加于四月二十九日到五月四日舉辦的1997國際商品交易會(huì)，關(guān)于交易會(huì)的詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。您誠摯的BacktoTop肯定答復(fù)DearMr./Ms,ThankyouforyourletterofMarch20invitingourcorporationtoparticipateinthe1997InternationalFair.Weareverypleasedtoacceptandwillplantodisplayourelectricalappliancesaswedidinpreviousyears.Mr.LiwillbeinyourcityfromApril2to7tomakespecificarrangementsandwouldverymuchappreciateyourassistance.Yoursfaithfully尊敬的先生/小姐，感謝三月二十八日來信邀請(qǐng)我們公司參加1997國際商品交易會(huì)。我們樂于參加并計(jì)劃展示我們前幾年生產(chǎn)的電子設(shè)備。李先生將于四月二日至七日去你市做具體安排，非常感謝你的協(xié)助。你誠摯的否定的答復(fù)DearMr./Ms,Thankyouverymuchforyourinvitationtoattendthe1997InternationalFair.Aswearegoingtoopenarepairshopinyourcityatthattime,wearesorrythatweshallnotbeabletocome.Wehopetoseeyouonsomefutureoccasion.Yoursfaithfully尊敬的先生