企業(yè)信息化競爭策略課件

企業(yè)信息化競爭策略何經(jīng)華用友軟件股份有限公司總裁TheFacts&Figures

Volatility-Fortune5001970-8032% Gone1980-9047% Gone1990-9854% GoneCompetitionisthenatureofbusiness???WTO???CompetitiveStrategyIsToCreateANon-ReplaceablePositionThreat&OpportunitiesIdealCorporatein21stCenturyFrontendBuilt-To-Order(BTO)MasscustomizationNegativeDSO/inventoryAnything?Anyone?Anytime?Anywhere?AnytouchpointSelf-ServiceBackendJust-In-Time(JIT)TimeefficiencyCostoptimizationDistributionManufacturingOut-sourcingService++Customer-endLifetimeValueMgmt(LVM)RecurringrelationshipsLoyalty/RetentionInformationDrivenEnterpriseFaster/AccurateInformationExceptionInformationComparativeInformationAccessfromAnywhereIntelligenceFactsKnowledgeInformationVisibility&IntelligenceInformationcanbeusedforactionsWhatIsBusinessEcosystem?Supply:b2BIVC:b2B2cIVC:b2B2bIVC:B2b2eIVC:B2b2cIVC—IntegratedValueChainbWorkplace:B2eDemand:B2cDemand:B2bbeBcHowdoyoue-enableallyourkeyrelationships?What’sYourPosition?全球化信息化弱勢的企業(yè)全球化企業(yè)信息化企業(yè)優(yōu)勢的企業(yè)SuccessStories信息化FedexDellGEMSCiscoWalmartSchWabIBM全球化CompetitiveAdvantageisbasedontheSpeedofChanges全球化信息化電信證券銀行保險(xiǎn)電子服裝零售電力汽車醫(yī)藥房地產(chǎn)鋼鐵CriticalSurvival/SuccessFactors

CostSavingProductivityImprovingKnowledge/InformationSharingCompetitiveAdvantageGainingCustomerRetention/Satisfaction

ITCapability&Servicesbecomethekeydifferentiator信息化的第一階段—大型主機(jī)大型主機(jī)自動化封閉非線上零散不好用信息化的第二個(gè)階段–個(gè)人電腦大型主機(jī)PC很好用新型的

流程化的開放并可在線處理但是很復(fù)雜成本很高從內(nèi)部來看信息化的第三階段—網(wǎng)際網(wǎng)絡(luò)大型主機(jī)PCInternet全球化很容易傳播從外部來看WhatChanged?Themarket,thecustomersandthecompetitionhavechanged企業(yè)信息化后,thetraditionalserviceshavebeenre-definedITtechnologywillbeakeydifferentiatorToday’sBusinessToday’sbusinesswillnotbecompetitiveInefficientAdministrativeProcessesInternallyfocused,notcustomer/supplierfocusedLimitedBusinessIntelligenceLocalimplementations,notenterprise/national/globalPaperManualEntryPrintApproveManualre-entryTomorrow’sBusinessTomorrow’sbusinesswillcompetedifferentlyStreamlinedProcesseswithlowercostCustomerandsupplierfocusedCompleteBusinessIntelligenceEnterprise/National/GlobalImplementationsSelfServiceOnlineApprovalsSelfServiceStreamlinedbusinessprocessesLowerCostSuperiorCustomerServiceCommercialAirlinerCosts=$150MPotentialLiability=10XCostsCockpitManagementSystemHighlytrainedprofessionals

—experiencedpilots(humans)CentralnervoussystemAutopilotingActionableitemsuponextraordinaryconditions“Blackbox”provideslogging+feedbackloop信息化的企業(yè)=CockpitManagementSystem信息化Enterprise合作伙伴10-100X0.1X100-1,000X商業(yè)客戶X職員專家客戶1,000-10,000XB2EB2BB2CbcIVC:B2b2cBuildNetbeBDemand:B2cDemand:B2bIVC:b2B2bConsumers=MillionsBuilders=100,000+Distributors=10,000+Manufacturers=1,000+Supply:b2BOurmissionistobecomethe“DellComputer”forthebuildingindustry.KeithBrown,Chairman,BuildNetBenefit#1Reduce$100BexcessinventoryBenefit#2Enhancepre/postsalesrelationshipsbcIVC—IntegratedValueChainbeBDemand:B2CcDemand:B2bIVC:b2B2bCharmingStoreTocompeteyoumustfundamentallychangehowyoudobusiness

ChangehowyoumanagecustomersStreamlineyourbusinessprocessesImprovehowyouuseinformationToBeMoreCompetitive用友

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ThankYou!!1、Geniusonlymeanshard-workingallone'slife.(Mendeleyer,RussianChemist)

天才只意味著終身不懈的努力。20.8.58.5.202011:0311:03:10Aug-2011:032、Ourdestinyoffersnotonlythecupofdespair,butthechaliceofopportunity.(RichardNixon,AmericanPresident)命運(yùn)給予我們的不是失望之酒，而是機(jī)會之杯。二〇二〇年八月五日2020年8月5日星期三3、Patienceisbitter,butitsfruitissweet.(JeanJacquesRousseau,Frenchthinker)忍耐是痛苦的，但它的果實(shí)是甜蜜的。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.20204、Allthatyoudo,dowithyourmight;thingsdonebyhalvesareneverdoneright.----R.H.Stoddard,Americanpoet做一切事都應(yīng)盡力而為，半途而廢永遠(yuǎn)不行8.5.20208.5.202011:0311:0311:03:1011:03:105、Youhavetobelieveinyourself.That'sthesecretofsuccess.----CharlesChaplin人必須相信自己，這是成功的秘訣。-Wednesday,August5,2020August20Wednesday,August5,20208/5/20206、Almostanysituation---goodorbad---isaffectedbytheattitudewebringto.----LuciusAnnausSeneca差不多任何一種處境---無論是好是壞---都受到我們對待處境態(tài)度的影響。11時(shí)3分11時(shí)3分5-Aug-208.5.20207、Althoughtheworldisfullofsuffering,itisfullalsooftheovercomingofit.----HellenKeller,Americanwriter雖然世界多苦難，但是苦難總是能戰(zhàn)勝的。20.8.520.8.520.8.5。2020年8月5日星期三二〇二〇年八月五日8、Formanismanandmasterofhisfate.----Tennyson人就是人，是自己命運(yùn)的主人11:0311:03:108.5.2020Wednesday,August5,20209、Whensuccesscomesinthedoor,itseems,loveoftengoesoutthewindow.-----JoyceBrothers成功來到門前時(shí)，愛情往往就走出了窗外。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.202010、Lifeismeasuredbythoughtandaction,notbytime.——Lubbock衡量生命的尺度是思想和行為，而不是時(shí)間。8.5.20208.5.202011:0311:0311:03:1011:03:1011、Tomakealastingmarriagewehavetoovercomeself-centeredness.要使婚姻長久，就需克服自我中心意識。Wednesday,August5,2020August20Wednesday,August5,20208/5/202012、Treatotherpeopleasyouhopetheywilltreatyou.你希望別人如何對待你，你就如何對待別人。11時(shí)3分11時(shí)3分5-Aug-208.5.202013、Todowhateverneedstobedoneto

preservethislastandgreatestbastionof

freedom.(RonaldReagan,AmericanPresident)為了保住這最后的、最偉大的自由堡壘，我們必須盡我們所能。20.8.520.8.5Wednesday,August5,202014、Wherethereisawill,thereisaway.(ThomasEdison,Americaninventor)有志者，事竟成。11:01:1911:01:1911:018/5/202011:01:19AM15、

Everymanisthemasterofhisownfortune.----RichardSteele每個(gè)人都主宰自己的命運(yùn)。20.8.511:01:1911:01Aug-205-Aug-2016、Asselfishnessandcomplaintcloudthemind,solovewithitsjoyclearsandsharpensthevision.----HelenKeller自私和抱怨是心靈的陰暗，愉快的愛則使視野明朗開闊。11:01:1911:01:1911:01Wednesday,August5,202017、Donot,foronerepulse,giv