簡(jiǎn)單易用的QC-七大手法

1QC七大手法介紹SixSigmaYellowBelt2QC七大手法介紹

本章教學(xué)目標(biāo)–

認(rèn)識(shí)QC七大手法–實(shí)務(wù)作業(yè)上應(yīng)用QC七大手法3QC七大手法

查檢表(CheckSheet):集數(shù)據(jù)柏拉圖(ParetoDiagram)：抓重點(diǎn)特性要因圖(Cause-and-effectDiagram)：追原因散佈圖(ScatterDiagram)：看相關(guān)直方圖(Histogram)：顯分布管制圖(ControlChart)

：找異常層別法(Stratification)

：作解析4查濫檢卸表查演檢航表錫是–用俯簡(jiǎn)滔單曬的追的原方龍法季收集正緩確煩的憑資峽料芹或數(shù)澆據(jù)–用萌簡(jiǎn)擠單耗容酒易譜瞭爽解愁的點(diǎn)方哪式灰，剃作騎成桂圖食形裙或壺表汗格狐，記命上六檢羞查漲記尚號(hào)，並供加墳以障統(tǒng)逢計(jì)借整異理令，虹作頭為扛進(jìn)聞一圓部豪分齒析湯或奮核止對(duì)設(shè)檢貧查遺用呆。使誤用勵(lì)查橫檢盜表差進(jìn)濁行–日芬常傭管泊理–數(shù)竟據(jù)槳蒐將集–特墳殊潤(rùn)調(diào)刻查(改混善現(xiàn)管畏理)5查凝檢針表問的瞎類甜別–點(diǎn)什檢吳型乖查狂檢枝表著葡重畫於解日陣常沸管發(fā)理蘇，緩作射業(yè)騰的消確賭認(rèn)例眼如劫：會(huì)首孝件腐檢豈查貝表沸、標(biāo)設(shè)時(shí)備勾保毯養(yǎng)狗表目對(duì)的蠶：借防榴止誰(shuí)遺鋼漏索、程預(yù)認(rèn)防套問化題網(wǎng)、銷確梁保滾安輪全–記需錄何型襯查氏檢補(bǔ)表著慨重波於扁數(shù)棍據(jù)齡的葡記蛛錄瞧及滔蒐洽集例糾如思：俘不累良毯品核記橋錄褲表目慢的糕：挑在東於獲記許錄悲、鞭判陰斷品及橫分犁析查沙檢謠表6查或檢棕表項(xiàng)目?jī)?nèi)容WK1WK2WK3WK41靜電手環(huán)/靜電消散鞋測(cè)試記錄確實(shí)2溫濕度皆在控制範(fàn)圍內(nèi)3人員接觸產(chǎn)品時(shí)確實(shí)接地(靜電環(huán)或靜電消散鞋)4靜電消散工作表面確時(shí)實(shí)接地5靜電接地線無(wú)斷裂6靜電消散工作表面無(wú)沾污或破損7搬運(yùn)臺(tái)車確實(shí)以鏈條接地8盛裝產(chǎn)品之容器﹑包裝袋應(yīng)為靜電防護(hù)包裝9清潔毛刷應(yīng)為抗靜電材質(zhì)10工作區(qū)內(nèi)已知靜電壓超過100V之物品不得與產(chǎn)品碰觸11電子手工具使用接地之插頭12離子風(fēng)機(jī)吹風(fēng)應(yīng)吹向產(chǎn)品或作業(yè)部位13靜電消散衣破損範(fàn)圍是否<2cm*2cm查撿人員例礦：點(diǎn)摧檢漿型小查峽檢符表靜駕電馳放豬電瀉防獻(xiàn)護(hù)仿巡究檢隸記爸錄添表吸區(qū)券域:確鞏認(rèn)壩符獄合貝打V率;不圖符摩合否打X7查恥檢茅表項(xiàng)目?jī)?nèi)容WK1WK2WK3WK41靜電手環(huán)/靜電消散鞋測(cè)試記錄確實(shí)2溫濕度皆在控制範(fàn)圍內(nèi)3人員接觸產(chǎn)品時(shí)確實(shí)接地(靜電環(huán)或靜電消散鞋)4靜電消散工作表面確時(shí)實(shí)接地5靜電接地線無(wú)斷裂6靜電消散工作表面無(wú)沾污或破損7搬運(yùn)臺(tái)車確實(shí)以鏈條接地8盛裝產(chǎn)品之容器﹑包裝袋應(yīng)為靜電防護(hù)包裝9清潔毛刷應(yīng)為抗靜電材質(zhì)10工作區(qū)內(nèi)已知靜電壓超過100V之物品不得與產(chǎn)品碰觸11電子手工具使用接地之插頭12離子風(fēng)機(jī)吹風(fēng)應(yīng)吹向產(chǎn)品或作業(yè)部位13靜電消散衣破損範(fàn)圍是否<2cm*2cm查撿人員例輝：點(diǎn)排檢暢型亂查后檢助表靜協(xié)電久放蝕電軋防誦護(hù)窯巡廣檢眾記蹤蝶錄由表棚區(qū)仙域:確廳認(rèn)糊符華合縱打V地;不勝符祝合撒打X1旁.確辯認(rèn)拿目妙的2煉.點(diǎn)似檢表項(xiàng)甘目3勵(lì).表睡格臟格蔑式4午.使抖用輩的襲符執(zhí)號(hào)8

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例死：記猾錄幼型虜查丈檢械表查點(diǎn)檢恩表9

項(xiàng)目1

項(xiàng)目1

例斜：憤記看錄丸型欺查忽檢燈表1據(jù).確乎認(rèn)旱目瘋的2柳.決平定饞蒐畫集感項(xiàng)固目3嗚.決犧定默記勻錄君方猛式4芹.填馬入山記君錄脾符西號(hào)09655反.計(jì)鑰算鄉(xiāng)豐數(shù)衫量查敢檢螞表1規(guī)0柏踏拉尿圖柏址拉牲圖歪是–用囑蒐眠集柱的言數(shù)袍據(jù)波進(jìn)旺行預(yù)整然理應(yīng)繪頁(yè)圖–包日含兩士個(gè)奶部晃份被明選咸取讓的殊構(gòu)歌成鋸項(xiàng)涂目鎮(zhèn)，狼作昂成倆柱兼狀劣圖釋依絹大翠小鼻順望序零排優(yōu)列構(gòu)傅成丑項(xiàng)蛇目稈佔(zhàn)尾全組體狠的椒累夢(mèng)計(jì)壤百旺分稿比蘋作訪成黎折唐線競(jìng)圖使喜用牙柏殼拉玩圖–決業(yè)定陶改貓善姿目恥標(biāo)–掌販握競(jìng)重碼點(diǎn)遞分腳析–了幅解沃改芽善搏結(jié)貞果1答1我筍們?cè)缇毚琢?xí)耐看肢看例績(jī)：某紗天對(duì)生剩產(chǎn)蘿線戚的棋不屬良戀記伸錄掌腰握坡重季點(diǎn)谷分變析謊改敘善柏關(guān)拉摩圖不良原因統(tǒng)計(jì)數(shù)量空焊10短路15偏移35極性相反2錯(cuò)件8翻件1沾錫1錫珠01耍2柏蛾拉宿圖說(shuō)的勵(lì)應(yīng)肅用當(dāng)已第督一凡層浸現(xiàn)唉象末無(wú)逢法仆得魄到踏明麻顯苦的鳳處未置介對(duì)杯策練時(shí)詳，她做秀第煌二必層托的猜分碌析搭協(xié)瓶助壞找山出控對(duì)秘策在辛本絕例磚中殘，莖偏貴移不佔(zhàn)戰(zhàn)多友數(shù)遙但難無(wú)揮法孝直扣接梨判弊段愈原塑因搭，違對(duì)偏湖移鹽位做置作潛第膠二跨階專柏佳拉腸圖半找許出榴主換要奏位決置慣分壟析樂對(duì)步策柏幫拉才圖項(xiàng)目總數(shù)量位置個(gè)別數(shù)量偏移35R11T210U48T112C351R61C261C111膝3經(jīng)執(zhí)過判對(duì)澡策搶後柏耐拉巾圖不良原因統(tǒng)計(jì)數(shù)量空焊9短路14偏移12極性相反2錯(cuò)件0翻件1沾錫1錫珠01非4不勢(shì)良涂總朱數(shù)7沸2→3遮9不借良斃現(xiàn)勾象精的換比智重搏發(fā)憑生角變蹄化比睜較催對(duì)拋策歪前聲後答的助變吼化(有傍改乎善約嗎?怪)柏償拉椅圖1絹5特刊性蛇要沿因俊圖(魚槽骨賺圖)特迫性高要帳因竭圖盈是–將剃結(jié)望果(衛(wèi)R季e及s傍u霜l惑t雕)與存相載關(guān)慈原賞因(問C用a遲u蓄s稱e含s敗)以艘系烤統(tǒng)別化魔的動(dòng)圖換表表年示油其端間啊之即關(guān)余連鐵性使寬用賢特志性納要旨因鍛圖始進(jìn)摩行–管狀理帳教舊育–改主善擔(dān)分傭析?源因流媽管帥理?制折定禁標(biāo)竄準(zhǔn)1飽6特置性(郊E灰f弟f咐e慈c晉t脹)–『結(jié)頑果』的雙特涉性(通煙常誰(shuí)是股欲恰改宣善相的沸結(jié)餓果)例葬如揮：樸品碰質(zhì)淘－詠衡支量鍛方萍法邁、朽重洲要危性斬、尋純始度慢、圍溼利度.像.啄.成誕本排－塊製勿程暢成曾本蹦、離人完工玻成扎本繁、冤銷蘇貨愿週冬轉(zhuǎn)尖率珠、恨行虛政渴費(fèi)至用.綁.春.產(chǎn)里量也－湯存祖貨薪水斥準(zhǔn)推、處委貴外生加材工遭量約、餓稼舉動(dòng)殃率.撤.楚.安咸全百－權(quán)意盟外毅事爐件齊、等意統(tǒng)外話發(fā)敬生視率.沾.初.捧.士況氣塊－習(xí)出匠席曲率桂、生提吳案蹤蝶改椅善.南.不.要轟因(啟C噴a痰u明s呢e靜)–影殼響『結(jié)栗果』的醬原例因–一崗般踐以5皺M爐1左E法(毯M障a倘n睛,澇M培a昂c袍h欄i保n癥e扮,揭M史e陪t顏h粥o頂d胡,域M球e價(jià)a貓s熄u孝r距e臭m仿e唉n租t聽,M芒a叨t續(xù)e噴r震i乖a線l狐,屠E策n誼v波i與r樹o竭n乒m謠e掘n臺(tái)t侄)等棍方以向脅最青為欣大夾要冤因特庫(kù)性午要椒因依圖(魚旋骨疲圖)1模7特性要因1要因2要因3要因4要因5要因6次要因1次要因2次要因1次要因2特委性機(jī)要留因躲圖(魚嘉骨堪圖)1柏8找謎出他特棄性便與茅要儉因寺：–讓拳團(tuán)嘴體閥成鍬員碗激碌發(fā)吉火稀花–B圣r榆a蓋i高n諒S孤t虎o曉r盼m荒i障n鉤g腦被力售激滾盪(頭倆腦痰風(fēng)蓮暴)定小義哨主眼題似：提特棕性E揉f虎f鐵e去c給t集牽思阻廣壩益解：講成定員慘將發(fā)可候能災(zāi)造略成碌的豪原匯因疑寫檢在在小抽卡進(jìn)行歸類ABCD特還性螺要握因魂圖(魚漫骨揭圖)1棄9特性EffectACBD特珍性狡要氏因奶圖(魚坊骨慌圖)2革0HowtoImproveCommunication?MethodContentsHumanRelationsPlaceArrangementGatheringMethodClarityObjectiveConclusionWritingProcedureReadableWordsFastTimeTelephoneSpokenDirectlyCheckIndicationQCCircleGroupTimingIndividualOutsideWorkplaceConversationWorkplaceDuringWorkPersuasivePowerSpecialistKnowledgeIndividualCharacteristicPersonalityTrustSupervisorCooperativeColleagues特妄性鋪要角因麻圖(魚私骨釘圖)2倦1散洗佈梯圖(木S筒c薦a輝t睛t廊e孫r斤P愚l楊o鎖t通)散教佈洲圖鋪是–將擺兩烘組眨數(shù)痰據(jù)絲式以X葵Y軸耽以貢點(diǎn)松狀犬作忽圖及，錄藉紐奉以索判好斷吊兩歉者宰的知關(guān)立連使何用結(jié)散他佈鄉(xiāng)豐圖唇進(jìn)要行–了站解蜜兩遺個(gè)診變窗數(shù)(因極素)之坐間阻的雷關(guān)銜係–了算解照結(jié)脆果書與籌因飯素單之棟間辛的衫關(guān)扁係2顆2本傳例珠中授，X與Y成鬼正乒相定關(guān)榨，貧線貴性膛關(guān)隨係尤良功好竄；宗但壓在御實(shí)膝際險(xiǎn)的刻生旦活里中避並建不睬是坑都惜這賓樣牲理輛想散觸佈握?qǐng)D(絨S悠c柳a必t柴t長(zhǎng)e攻r頭P蒜l糾o配t正)2賴3學(xué)舉習(xí)身後博續(xù)S騙i襪x環(huán)S曠i蠟g泡m友a(bǔ)的逝統(tǒng)芳計(jì)攔分煮析灰檢儉定概工選具賢讓褲數(shù)細(xì)據(jù)簽的反交肥互移關(guān)肅係墓可靈以胞更蹈明爺顯稿的雪呈燭現(xiàn)散林佈賞圖(哀S或c必a兵t朗t怖e葛r雅P腿l熟o扣t維)2攝4直物方鐘圖直汗方栗圖艘是–將阿一均組之?dāng)?shù)馬據(jù)埋分冠屬擦歸賤類社在誰(shuí)特態(tài)定別範(fàn)變圍估內(nèi)輩的貪發(fā)型生銳頻較率維作弟成墾的橋柱瓜狀圖繁形使沈用旅直閘方鍵圖稍進(jìn)脾行–了羅解獎(jiǎng)數(shù)告據(jù)絹的裝分油佈–了輛解津製煎程執(zhí)能適力–與紀(jì)規(guī)傘格裁比頓較–了閣解郵品急質(zhì)莖狀恢況2貴5組央距便：俊統(tǒng)喬計(jì)源數(shù)漫據(jù)被頻純率粉的逆範(fàn)央圍耗寬鄰度下斗組狀界上攪組特界組攝中合心壓點(diǎn)將市數(shù)炮據(jù)烤轉(zhuǎn)壁換拒成巨直沈方番圖清的眨表模示直蓄方呢圖2稼6直李方退圖培加兇入微分當(dāng)佈寇曲壯線音，勺計(jì)割算鋼平廳均計(jì)值姐標(biāo)砍準(zhǔn)興差莊，換了綢解來(lái)數(shù)性據(jù)健分掛佈螺狀館況直吹方巴圖2閘7直肺方抹圖朝加孕入紛規(guī)師格巨值餡，沫計(jì)狠算挺製寇程裳能腫力降，南也聽可難推漫算樸出枯品哭質(zhì)先狀鋤況直豬方父圖2舊8相葛同滔的臉數(shù)版據(jù)械在緞不無(wú)同鉗的戰(zhàn)規(guī)旋格經(jīng)下球的燦表舉現(xiàn)表否現(xiàn)黑太就好攏，檢曠討蔥規(guī)露格攔是央否假太愚鬆表脅現(xiàn)羅不月好痕，堆改稿善齒製改程檢旬討鉤規(guī)陶格曠是花否步太扒緊表毫現(xiàn)屆不械好它，季中懲心重與可目竄標(biāo)帥偏昆差好，果調(diào)葬整第製搶程表念現(xiàn)妙良屈好直峰方仁圖2妹9管距制贏圖管腳制關(guān)圖鏟是–依間過沸去笑的尾製喊程宿經(jīng)鉤驗(yàn)而能丘力昏訂蓬定梨管術(shù)制牢界嗚限–管仇制述實(shí)凈際蕉生陰產(chǎn)盾的吵品島質(zhì)揚(yáng)特象性–以月圖虎形爹化(推穗移濱圖)的批記眠錄卡比嘗對(duì)嘩實(shí)你際吸與勿目挺標(biāo)束、貌管霜制軌界欠線啄的關(guān)燭係使研用熄管允制陽(yáng)圖摩進(jìn)角行–掌窮握孔製路程定現(xiàn)昂況強(qiáng)的貪品歸質(zhì)–發(fā)國(guó)現(xiàn)爛異陰常貿(mào)及辨即難時(shí)嘗採(cǎi)撇取飯行懲動(dòng)3存0管療制殃圖敬依揉資纏料愿的液性碧質(zhì)益區(qū)柔分犁為踐“籍計(jì)券量砌值寒”蒙及理“臉計(jì)紫數(shù)獵值禽”管械制則圖計(jì)廣量仆型計(jì)綁數(shù)昌型缺冬點(diǎn)頂數(shù)不殖良聲數(shù)P闊c勺h徹a公r撥tn含p昂c勝h俊a羅r裁tu爐c悟h季a遵r恥tc壯c侵h擊a豆r婚t個(gè)傲別旬值子忍群蝕組Xb礦a夸r-禮R澇c淚h臘a華r解tI令-困M皮R哥c附h磁a消r站tXb辜a殖r-市s謎c棄h喘a貓r宿tz雹-養(yǎng)M構(gòu)R旦c偉h赤a堅(jiān)r橫t常講用狗圖塔型管段制吧圖3騙1Xb趕a伙r-嘗R煩C翠h及a宴r杜tU草C底L管牧制勺上愛限L腰C母L管凳制命下菠限C呆L管咐制持中甜心T皺E非S襪T俱1：O捉n坊e媽p偉o恥i萌n閱tm徐o波r版e跪t嘴h塔a禮n敘3玩.雙0痛0朗s差t艦a刻n續(xù)d乎a忘r思d喜d贈(zèng)e蹄v班i唐a盤t惱i捐o蓬n摘sf縫r允o盯mc尿e殖n競(jìng)t啄e精r場(chǎng)l汪i扎n腹e鹿.T耐e首s搬t(yī)膚F優(yōu)a債i錫l表e姐d悲a盾t乞p劃o暑i屯n網(wǎng)t危s味:擺2邪,駕1眾4異疲常扎檢睛定著原沃因異偶常紗點(diǎn)異鹿常串點(diǎn)管單制拿圖3成2異虜常彩檢蔑定選原告則管屈制漲圖3弊3層通別患法層烘別謝法柿是–依少記噸錄圈所飯?zhí)嶙焦┚碣Y囑訊治，蓋將連數(shù)勉據(jù)逼予櫻以畜分互類–解御析葵比抬較殼差苦異使灘用策層孟別誘法襲進(jìn)溜行–數(shù)前據(jù)肅分脊析岸找評(píng)出塑差蛙異斜原翻因題找葬出悉關(guān)搭鍵暑變憲異3幕4在胳層吵別刃法割中蝦並招沒盆有滔專贈(zèng)屬芽的錯(cuò)圖告表物工音具奏，尤而診是駛一食種絡(luò)方脆法了物解詞各什分混公另司銳的游表蔥現(xiàn)熔差裝異(以肝分堂公惱司五別棍當(dāng)陷作拴層楚別)甲如公司的營(yíng)業(yè)圖表單位/10MUSD層葉別越法3皺5了各解痛各魂分得公籃司駝的能表漲現(xiàn)鵲差盈異(以贈(zèng)百葉分抹比籃作傲比吼較)相利同題的疤層責(zé)別籍方扒式跑，張使雹用敗不蒜同胸的惡圖阿表雁，甩展磨示歐出婚我狠們媽想警要緣瑞表塔達(dá)供的蠻資濟(jì)訊了朵解洪各滑分吵公滔司押的羅表旦現(xiàn)舍差思異(以艷分體公睜司繞營(yíng)史業(yè)拍額理作赤比聲較)層停別祝法3蔑6一心般餓的均工良廠擁所壩做裂的名層巴別籌通再常押以依“離空重間預(yù)別奏”擊來(lái)丘區(qū)懷分勇，栽如–作顯業(yè)冷員呼：虹不組同百班洪組組別–機(jī)狂器修：寶不茄同駛機(jī)鋤器老別–原迅料/零鑰件惰：很不是同放供占給果供任應(yīng)伏商害或肉批揉號(hào)–作帖業(yè)卸條翼件災(zāi)：藝不派同盆的刪溫仆度詠、藝壓婆力梅、構(gòu)濕度漠、評(píng)場(chǎng)棄所樂或巧其蔑他隆製帆程