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第一節(jié):配置協(xié)作運(yùn)行的底層架構(gòu)
Section1: ConfigureandTroubleshootCiscoCollaborationInfrastructure
ThissectionwillfocusontheinfrastructureportionoftheCCIECollaborationLabExam.Thiswillserveasthebuildingblockforallsectionsinthelab,soitisimportanttothoroughlyunderstandalldetailsrelatingtothisconfiguration.Iftherearemistakeshere,itcancausemanyunforeseenproblemslater,sotakeyourtimeandgetitright!
Lab1: CDP,LLDP,andVLANs
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab1.Estimatedtimetocomplete: 30minutes.
Task1.1 UseCDPtodetermhelocationofphoneson3750andEtherswitodules.Task1.2 FindoutthecurrentCDPtimersettingsandseteachtohalftheconfiguredtime.Task1.3 Findoutthephypeandhowmuchpowerisbeingdrawnfromeachphone.Task1.4 EnableLLDPandsetthetimerstohalfofthedefaulttime.
Task1.5 UseLLDPtogettheMACaddressofthephoneaswellasthephype.
Task1.6 DefineaVoiceVLANonthe3750switchportsandensuretheDataVLANispassedtothe puterportoftheconnectedphones.
Task1.7 DefineaVoiceVLANontheEtherswitodulesandensuretheDataVLANispassedtothe puterportoftheconnectedphones.
Task1.8 NametheVLANsappropriay.
Task1.9
Task1.10
Task1.11
Task1.12
Task1.13
DetermhenumberofportsineachVLANonboththe3750switchandtheEtherswitodule.
Createan802.1QtrunkinterfacetoR1forthepurposeofroutingbetweenVLANs.
Ensurethattheconfiguredinterfacestatusis“trunking”.
DetermheallowedVLANsonthetrunk.
ConfigureroutingbetweenVLANsusingasubinterfaceonR1,andVLANinterfacesonR2andR3(routingprotocolalreadyconfigured).
Lab2: DHCP,NTP,andTFTP
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab2.Estimatedtimetocomplete: 30minutes.
Task2.1
Task2.2
Task2.3
Task2.4
Task2.5
Task2.6
ConfigureaDHCPpoolonR3toprovideIPaddressesandaTFTPserver(VLAN31interfaceIPaddress)fortheconnectedphones.
AssignhostIPaddresseswithinaspecificrangestartingat.30andendingat.39.ConfigureaDHCPserverusingthe UCMsubscriber.ItshouldprovideaTFTPserverfortheconnectedphones.ConfigurethepublisherserverasthesecondaryTFTPoptionandthesubscriberastheprimaryoption.
SettheIPAddressLeaseTimeto12hours,butmakesurethatthephonesattempttorenewtheirleaseafter10hours.
AssignhostIPaddresseswithinaspecificrangestartingat.10andendingat.19.ForwardDHCPrequestsfromHQphonestotheCUCMDHCPserver.
Task2.7
Task2.8
Task2.9
Task2.10
Task2.11
Task2.12
Task2.13
Task2.14
Task2.15
Task2.16
Task2.17
Task2.18
Task2.19
Task2.20
ConfigureaDHCPserverusingtheSiteBCUCMcluster.ItshouldprovideaTFTPserverfortheconnectedphones.
SettheIPAddressLeaseTimeto12hours,butmakesurethatthephonesattempttorenewtheirleaseafter10hours.
AssignhostIPaddresseswithinaspecificrangestartingat.20andendingat.29.ForwardSiteBDHCPrequeststotheCUCMDHCPserver.
UsethephoverifythatDHCPassignedIPaddressasconfigured.ConfigureR1toaanNTPserverandsourcealltrafficfromaloopbackaddress.ConfigureR1tosynchronizeitstimewiththeBBrout54.ConfigureotherIOSdevicestouseR1’sloopbackinterfaceastheNTPsource.ConfiguretheserverstosynctimewiththenewlycreatedIOSNTPserver.ConfiguretimezonesoneachdeviceaccordingtotheinformationfoundintheSupplementary--‐Info.pdf.
HQandSiteBshouldsupportdaylightsavingstime.EnsurethatSIPphonesgetthecorrecttime.
ConfiguretheTFTPserveronCUCMtoprovideconfigurationfilestophones.ConfiguretheTFTPserveronIOStoprovideconfigurationfilestophones.
第二節(jié):在CUCM和CUCME環(huán)境下配置 終端
Section2: ConfigureandTroubleshootCUCMandCUCMEEndpointsThissectionwillfocusontheSandSIPphoneregistrationandconfigurationonbothCUCMandCUCME.Thissectionwillguideyouthroughthebasicsandprovideahealthycross--‐sectionoffeaturesfrombothtforms.
Lab3: CUCMSandSIPBasicPhoneRegistration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab3.Estimatedtimetocomplete: 30minutes.
Task3.1
Task3.2
Task3.3
Task3.4
Task3.5
Task3.6
Task3.7
Task3.8
Task3.9
Task3.10
Task3.11
Task3.12
AssurethatSphonescanregisterwithCUCMbycheckingUnifiedServiceabilityforanyissues.
RemovetheeachIPphone’srelianceonDNSatbothHQandSB.Ensurethatthephonesregistertothesubscriberfirst,thenthepublisherwhereapplicable.
ConfigurethephonestoregistHQandSBasdescribedaboveandinthe
Supplementary--‐Info.pdf.
AssurethatSIPphonescanregisterwithCUCMbycheckingUnifiedServiceabilityforanyissues.
RemovetheSIPIPphone’srelianceonDNSatbothHQandSB.Ensurethatthephonesregistertothesubscriberfirst,thenthepublisherwhereapplicable.
Configurethephonestoregis sdescribedaboveandintheSupplementary--‐Info.pdf.
Ifsupported,enableservicesonthephoneinordertocecalls.Deletethephonesthatwereconfiguredintheprevioustasks.ConfigureCUCMtoauto--‐regis nyphonesthatattempttoregistertothecluster.Assurethatthephonesregisterwiththesubscriberfirst,thenthepublisher.Assurethatauto--‐registrationisdisabledafteryourphonessuccessfullyregister.
Lab4: CUCMS andSIPBasicConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab4.Estimatedtimetocomplete: 60minutes.
Task4.1
Task4.2
Task4.3
Task4.4
Task4.5
Task4.6
Assurethatthephonesreceivethecorrecttimeandtimezoneasdescribedinthe
Supplementary--‐Info.pdf.
Assurethatthedateandtimeareformattedinthemm--‐dd--‐yyyyand24hourformatsforHQ.
Assurethatthedateandtimeareformattedinthedd/mm/yyyyand12hourformatsforSB.
SetPhone2atHQandPhone1atSBtoAutoAnswer ingcalls.Assurethatallphoneswillnotbeabletoaccessvoicatanytime.AssurethatwhenHQPhone1isun,thecallwillbeforwardedtoHQPhone2.
Task4.7
Task4.8
Task4.9
Task4.10
Task4.11
Task4.12
Task4.13
Task4.14
Task4.15
Task4.16
HQPhone1shouldforwardtoHQPhone2whenthecallisnotansweredwithin10seconds.
AssurethatwhenHQPhone1rings,itonlydisysavisualnotification.ForbothHQandSBphones,ensurethatthefull+E164DIDisdisyedinthetopbanneronthephone(e.g. 01).
Eachlineshouldsupport6concurrentcallsand4active ingcalls.AssurethatcallsbetweenHQphonesusetheG.711codeconly.Thisvalueshouldbehardcodedtoavoidusingthesystemdefaults.ConfigurethesameforSB.Onthe luster,createaregionforcommunicatingwithSBandassurethatallvoicecallsusetheG.729codec.OntheSBcluster,createthesameforcallstoHQ.Assurethat3linesand3speeddialscanbeconfiguredonbothHQandSBphones.
AssurethatSBPhone2isunabletomakeanewcallwhenacallispresentlyonhold.AssurethatallusersatSBareabletoreportqualityissuesusingtheIPphoneinallavailablescenarios.
Createaspeeddialonbutton5oneachHQphonepointingtotheother.
Task4.17 Createaspeeddialonbutton5oneachSBphonepointingtotheother.
Lab5: CUCMS andSIPAdvancedPhoneConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab5.Estimatedtimetocomplete: 45minutes.
Task5.1
Task5.2
Task5.3
Task5.4
Task5.5
Task5.6
Task5.7
AssurethatusersonHQandSBhavetheabilitytoparkandretrievecallsfromanyphoneonthecluster,regardlessofwhichphoneoriginallyparkedthecall.HQshouldusetherange111XandSBshoulduserange222X.
Thecallshouldbesentbacktothe whoparkedthecallafter37secondsforallparkedcallsoneachcluster.
Assurethatusersat anparkacallatextension1099andretrievethatcallfromanyphonebydialingaprefixof“80”followedby1099.Thecallshouldspecificallyreverttoextension1001.
Eachphoneshouldhavetheabilitytomonitorthestatusoftheparkedcallat1099byusingaspeeddialbuttononeachphone.Thephoneshouldalsobeabletoretrieveaparkedcallbypressingasinglebutton.Usethelasttwoavailablebuttonslotsforthispurpose.
AssurethatinboundcallstoHQPhone1canbeansweredbyeitherHQPhone1orHQPhone2.AnaudioandvisualalertshouldbedisyedonHQPhone2afterHQPhone1hasbeenringingfor2seconds.Usenumber1212forthistask.Ensurethatbothcallingandcalledpartyinformationisdisyed.
AssurethatinboundcallstoSBPhone2canbeansweredbySBPhone1bypressing
theGroupsoftkeyandthecorrespondinggroupnumber(student’schoice).
Onlyvisualalertsarerequiredhere,buttheymustbedisyedin1secondalongwiththecallingpartyinfoonly.
ConfigureaspeeddialonHQPhone2,button4thatallowsthemonitoringofthestatusoftheremoineofHQPhone1.ConfigurethereverseforHQPhone1.
Task5.8
Task5.9
Individualphonebuttontemtescannotbeused.Phonenamesshouldbedisyedonthespeeddialbutton.
ConfigureaspeeddialonSBPhone1,button4thatallowsthemonitoringofthestatusoftheremo ineofSBPhone2.ConfigurethereverseforSBPhone2.
Individualphonebuttontemtescannotbeused.Phonenamesshouldbedisyedonthespeeddialbutton.
EnsurethatpresenceinformationisavailableintheCallHistoryLists(Missed,ced,andReceivedCalls)forbothHQandSBCUCMclusters.
Lab6: CUCMESBasicPhoneRegistration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab6.Estimatedtimetocomplete: 30minutes.
Task6.1
Task6.2
Task6.3
Task6.4
Task6.5
Task6.6
Task6.7
Task6.8
Task6.9
Task6.10
Task6.11
AssurethattheVoiceVLANinterfaceonR3isusedasthesourceaddressforCUCMESPhones.
AssurethatS phonesdonotautomaticallyregistertothesystem.LimittheamountofDNsonthesystemto10.
Limittheamountofphonesthatcanbetothesystemto5.
AssurethatallSphonesdisythemessage“iPexpertCCIECollaboration”
acrossthebottomofthescreen.
EnableGUIaccesstoCUCMEusingtheusernameof“admin”andthepasswordof“cisco”.EditingDNsandchangingthetimeshouldbepossible.EnsurethattheGUIisaccessibleat .
ConfiguretheS phonestoregisterwiththesettingsasdefinedintheSupplementary--‐Info.pdffile.Ensurethat8callsperlinearepossible.Afterthephoneshavesuccessfully,deletetheconfigurationandshutdowntheswitchportsconnectedtothephones.
ConfigurethephonestoautoregistertotheCUCMEsystem.
Assurethatthephoneshaveallconfigurationpreviouslymentioned.
AddthebelowconfigurationtosupportUnifiedFXPhoneView
ephony-service
xmluserPVADMINpasswordipexpert15urlauthentication
PVUSERipexpertservicephonewebAccess0servicephonesshAccess0
Lab7: CUCMESIPBasicPhoneRegistration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab7.Estimatedtimetocomplete: 30minutes.
Task7.1
Task7.2
Task7.3
Task7.4
Task7.5
Task7.6
Task7.7
Task7.8
Task7.9
Task7.10
AssurethattheVoiceVLANinterfaceonR3isusedasthesourceaddressforCUCMESIPphones.
LimittheamountofDNsonthesystemto10.
Limittheamountofphonesthatcanbetothesystemto5.AssurethatthephonedisystextinEnglishbutusesprogresstonescompatiblewithGermany.
EnsurethattheDTMFmechanismissettoRFC2833.
Usetheauthenticationusernameof“scpx”wherexisthenumberofthephone(e.g.scp2)andpasswordof“cisco”wherenecessaryinphoneregistration.Ensurethattheumregistrationtimeissetto600andtheminimumissetto60.
ConfiguretheSIPphonestoregisterwiththesettingsasdefinedinthe
Supplementary--‐Info.pdffile.
EnsurethatSIPphonesareabletocalleachotheraswellasS phones.SIPphoneshouldhavetheoptionofusingeitherG711orG729asthevoicecodec.AddthebelowconfigurationtosupportUnifiedFXPhoneViewvoiceregisterglobal
urlauthentication
Lab8: CUCMES andSIPBasicConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab8.Estimatedtimetocomplete: 30minutes.
Task8.1
Task8.2
Task8.3
Task8.4
Task8.5
Task8.6
Task8.7
Task8.8
Task8.9
Task8.10
AssurethatthetimezoneissetcorrectlyforbothSandSIPphonesasdefinedintheSupplementary--‐Info.pdffile.
Assurethatthedateandtimeformatsaredd/mm/yyyyand24--‐hour,respectively.EachSlineshouldsupport6concurrentcallsand4active ingcalls.EachSIPlineshouldsupport4active ingcalls.
Assurethatthe+E164numberisdisyedacrossthetopheaderbarontheSandSIPphones.
SCPhone2shouldforwardtoSCPhone1whenthecallisnotansweredwithin10seconds.
AssurethattheusersareunabletoinitiateconferencesusingSphones.Donotconfigureaconferencebridgeyet!
AssurethatuserscannotcreateanewcallwhenonholdforbothSCPhone1and2.AssurethatboththeCallingNameandNumberaredisyedwhencallingbetweenphonesatSC.
Createaspeeddialoneachphonepointingtotheother.
Lab9: CUCMES andSIPAdvancedPhoneConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab9.Estimatedtimetocomplete: 30minutes.
Task9.1 AssurethatwhenSCPhone1receivesaninboundcall,thephoneringsusingatriple
pulseratherthanthe“normal”singlepulse.Visualnotificationsshouldremainthesame.
Task9.2
Task9.3
Task9.4
Task9.5
Task9.6
Task9.7
Configurelines3011and3012,andassurethatbothlinngonbutton2ofSCPhone1.
EnsurethatcallscanbeparkedandretrievedbyanyphonetoR3.Create2parkslotsusingnumbers3097and3098.Ensurethatthecallwillgetrevertedtotheuserwhoparkedthecallafter14seconds.Ifthatuserisbusy,thecallshouldberoutedtoextension3002.
ConfigureR3suchthatcallscanbeparkedonextension3099byanyR3phoneandretrievedbyanySphoneusingtheprefixof*#followedby3099.ConfigurepagingonR3suchthateitherphonecandialextension3020andsuccessfullypageallphonesonthesystem.
ConfigureaBLFspeeddialonbutton5ofeachph otheotherphone.AssurethatusersareabletoretrievelinestatusofphonestoR3inthemissed,ced,andreceivedcalls sofeachphone.
第三節(jié):語音網(wǎng)關(guān)配置和排錯(cuò)
Section3: ConfigureandTroubleshootVoiceGateways
ThissectionwillfocusondifferentgatewayprotocolsthatcanbeusedwithCUCMandCUCME.ItisimportanttounderstandthesebecausetheywillcontrolPSTNandinter--‐siteconnectivityforallsiteswithintheCollaborationtopology.
Lab10: GatewayConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab10.Estimatedtimetocomplete: 30minutes.
Task10.1
Task10.2
Task10.3
Task10.4
Task10.5
Task10.6
ConfiguretheT1controlleronR1accordingtotheinformationfoundintheSupplementary--‐Info.pdfandenableitforusewith .EnsurethatredundancyisconfiguredusingtheHQsubscriberastheprimaryoptionwiththeHQpublisheractingasbackup.
AssurethatR1usestheloopbackinterfaceasthesourceforcontrolandmediapackets.
Ensurethattherouterusesthefullyqualifiednameof
<hostname>.toregisterwiththe UCMcluster.
Usersshouldreceive10--‐digitDNISfromthePSTNprovider.AssurethatthecallisabletoringtheIPphonesonHQ.
EnsurethatbothcallingnameandnumbercanbesenttothePSTN.Also,ensurethatiftheredirectingnumberfieldispopulated,theinformationwillnotbedropped.
Lab11: SIPGatewayConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab11.Estimatedtimetocomplete: 30minutes.
Task11.1
Task11.2
Task11.3
Task11.4
ConfiguretheT1controlleronR2accordingtotheinformationfoundintheSupplementary--‐Info.pdfandenableitforuseasaSIPgateway.IntegratethegatewaywithSBCUCMclusndassurethatR2usestheloopbackinterfaceasthesourceforsignalingpackets.
Usersshouldreceive10--‐digitDNISfromthePSTNprovider.AssurethatthecallisabletoringtheIPphonesonSB.
EnsurethatbothcallingnameandnumbercanbesenttothePSTN.Also,ensurethatiftheredirectingnumberfieldispopulatedtheinformationwillnotbedropped.
Lab12: H.323GatewayConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab12.Estimatedtimetocomplete: 30minutes.
Task12.1 ConfiguretheE1controlleronR3accordingtotheinformationfoundinthe
Supplementary--‐Info.pdf andenableitforuseasaH.323gateway.
12
Task12.2
Task12.3
Task12.4
AssurethatR3usestheloopbackinterfaceasthesourceforsignalingpackets.Usersshouldreceive9--‐digitDNISfromthePSTNprovider.AssurethatthecallisabletoringtheIPphonesonSC.
EnsurethatbothcallingnameandnumbercanbesenttothePSTN.
Lab13: H.323TrunkConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab13.Estimatedtimetocomplete: 30minutes.
Task13.1 CreateaNon--‐GatekeeperControlledInterclusterTrunk(ICT)tosupportcalling
betweenthe UCMClus ndtheSBCUCMCluster.
Task13.2
Task13.3
Task13.4
Task13.5
Task13.6
Ensurethatthecallingname,callingnumber,andredirectingnumberfieldsarepassedfromtheSBclustertothe luster.CallsfromHQtoSBshouldrestrictcallingnameinformationfrombeingdisyedonSBphones.
Assurethatthetrunkonthe UCMclusterwillnotfailifoneofthesubscribersisunavailable.
CallsbetweenclustersshouldusetheG.729codecovertheH.323Trunk.CallsfromHQshoulduseaprefixof2whencallingSB.Forexample,tocallextension2001,HQshoulddial22001.
CallsfromSBshouldnotuseanyprefixwhencallingHQ;4--‐digitdiali pected.
Lab14: SIPTrunkConfiguration
PleaseloadtheinitialconfigurationscorrespondingtoVolume1–Lab14.Estimatedtimetocomplete: 30minutes.
Task14.1
Task14.2
Task
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