臺(tái)資公司IQC目標(biāo)達(dá)成統(tǒng)計(jì)表

2009年度品保部IQC課一課KPI,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

廠別：BB廠部門:品保一部IQC課,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

"QCD

HSP",管理目標(biāo),來源,目標(biāo),"目標(biāo)值

計(jì)算公式",設(shè)定依據(jù),"影響目標(biāo)

之要項(xiàng)",行動(dòng)方案,責(zé)任人,"管理

頻率",現(xiàn)階段目標(biāo)與實(shí)績,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,"月別

項(xiàng)目",1月,"W1001

(1/2-1/8)","W1002

(1/9-1/15)","W1003

(1/16-1/22)","W1004

(1/23-1/29)",2月,"W1005

(1/30-2/5)","W1006

(2/6-2/12)","W1007

(2/13-2/19)","W1008

(2/20-2/26)",3月,"W1009

(2/27-3/5)","W1010

(3/6-3/12)","W1011

(3/13-3/19)","W1012

(3/20-3/26)","W1013

(3/27-4/2)",4月,"W1014

(4/3-4/9)","W1015

(4/10-4/16)","W1016

(4/17-4/23)","W1017

(4/24-4/30)",5月,"W1018

(5/1-5/7)","W1019

(5/8-5/14)","W1020

(5/15-5/21)","W1021

(5/22-5/28)","W1022

(5/29-6/4)","W1023

(6/5-6/11)","W1024

(6/12-6/18)","W1025

(6/19-6/25)","W1026

(6/26-7/2)",7月,"W1027

(7/3-7/9)","W1028

(7/10-7/16)","W1029

(7/17-7/23)","W1030

(7/24-7/30)",8月,"W1031

(7/31-8/6)","W1032

(8/7-8/13)","W1033

(8/14-8/20)","W1034

(8/21-8/27)","W1036

(8/28-9/3)",9月,"W1037

(9/4-9/10)","W1038

(9/11-9/17)","W1038

(9/28-9/24)","W1040

(9/25-10/1)",10月,"W1041

(10/2-10/8)","W1042

(10/9-10/15)","W1043

(10/16-10/22)","W1044

(10/23-10/29)",11月,"W1045

(10/30-11/5)","W1046

(11/6-11/12)","W1047

(11/13-11/19)","W1048

(11/20-11/26)","W1049

(11/27-12/3)",12月,"W1050

(12/4-12/10)","W1051

(12/11-12/17)","W1052

(12/18-12/24)","W1053

(12/25-12/31)"

Q,"Q1:

防ESD材質(zhì)進(jìn)料檢驗(yàn)合格率",部門內(nèi)推動(dòng)事項(xiàng),合格率為100%,ESD材質(zhì)進(jìn)料檢驗(yàn)合格率=(1-當(dāng)周檢驗(yàn)不良批數(shù)/當(dāng)周檢驗(yàn)批數(shù))*100%,,檢驗(yàn)力度,"1.IQC針對(duì)ESD耗材正常來料部份,每批次都要檢驗(yàn)",,周/次,目標(biāo),100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%,100%

,,,,,,,"2.要求物料人員在錫類耗材來料時(shí)第一時(shí)間通知IQC檢驗(yàn),在IQC檢驗(yàn)OK后,才可以通知使用單位領(lǐng)料,避免出現(xiàn)IQC未驗(yàn)而料件被使用單位領(lǐng)走.",,,當(dāng)周ESD材質(zhì)來料批數(shù),107,42,11,23,31,57,26,25,,6,100,37,14,21,15,13,86,20,19,35,12,,33,50,8,5,11,16,13,39,0,,7,5,14,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,"4.對(duì)檢驗(yàn)員的驗(yàn)料手法,儀器操作等每天進(jìn)行稽核.",,,檢驗(yàn)批數(shù),107,42,11,23,31,57,26,25,,6,100,37,14,21,15,13,86,20,19,35,12,,33,50,8,5,11,16,13,39,0,,7,5,14,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,檢驗(yàn)力度,"1.針對(duì)ESD耗材原材不合格部分,要及時(shí)予以批退處理并將不良信息及時(shí)pass給廠商,并要求廠商回復(fù)car.",,,不良批數(shù),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,0,1,0,0,0,1,0,,0,0,1,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,"2.針對(duì)批退料件后續(xù)進(jìn)行加嚴(yán)檢驗(yàn),若連續(xù)三批次來料無此異常,則結(jié)案",,,實(shí)際合格率,100,100.0%,100.0%,100.0%,100.0%,100,100.0%,100.0%,,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,,100.0%,100.0%,100.0%,80.0%,100.0%,100.0%,100.0%,97.4%,100.0%,,100.0%,100.0%,92.9%,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"Q2:

客戶稽核缺失件數(shù)",部門內(nèi)推動(dòng)事項(xiàng),缺失件數(shù)為0,客戶實(shí)際稽核IQC缺失件數(shù),,1.IQC相關(guān)規(guī)范定義的合理性,1.針對(duì)IQC相關(guān)流程進(jìn)行每季Review并同時(shí)參考客戶需求進(jìn)行修訂,,季/次,目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.客戶標(biāo)準(zhǔn)的了解程度,2.收集及建立客戶相關(guān)標(biāo)準(zhǔn)要求，并進(jìn)行內(nèi)部發(fā)文及教育訓(xùn)練,,月/次,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.內(nèi)部是否有按規(guī)定進(jìn)行作業(yè),"3.針對(duì)部門執(zhí)行要求，制定部門,每日/周，工程師，Leader，課長稽核表進(jìn)行每日／周稽核",,周/次,實(shí)際(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,4.內(nèi)部稽核的頻率及落實(shí)度,4.每周針對(duì)稽核缺失進(jìn)行Review及對(duì)策改善,,周/次,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"Q3:

進(jìn)料原材批退率",部門內(nèi)推動(dòng)事項(xiàng),"Q1≦3%

Q2≦3%

Q3≦3%

Q4≦3%",進(jìn)料批退率=(批退批數(shù)/總進(jìn)料批數(shù))X100%,,1.原材質(zhì)量問題,"1.1IQC工程師立即與MC確認(rèn)批退之情況是否會(huì)影響料況,push廠商三小時(shí)內(nèi)給出立即對(duì)策

1.3IQC工程師立即通知廠商針對(duì)廠商庫存進(jìn)行確認(rèn)，并要求三天內(nèi)回復(fù)改善對(duì)策

1.4IQC連續(xù)跟蹤批退料件追蹤效果，并后續(xù)來料三批的進(jìn)料情況

1.5IQC工程師定期至包材廠商端進(jìn)行質(zhì)量review會(huì)議并對(duì)回復(fù)的對(duì)策落實(shí)度",,周/次,目標(biāo)(%),0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%,0.6%

,,,,,,2.檢驗(yàn)員的技能掌握狀況,"2.1依照IQC檢驗(yàn)Fuction，制定IQC檢驗(yàn)員的技能需求表，并依此窗體進(jìn)行檢驗(yàn)員技能Review

2.2所有檢驗(yàn)員技能Review結(jié)果必需大于90%才能執(zhí)行檢驗(yàn)工作

2.3每月針對(duì)檢驗(yàn)員進(jìn)行一次技能Review及再訓(xùn)練",,月/次,判退批數(shù),79,21,23,19,16,59,25,18,,16,191,55,42,38,31,25,102,22,26,23,31,,25,50,7,30,18,31,14,27,8,,28,28,23,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.IQC抽樣水平,"3.1定義IQC進(jìn)料檢驗(yàn)抽樣水平，AQL：主缺0.65，次缺1.5

3.2每季針對(duì)現(xiàn)有抽樣水平進(jìn)行符合性Review",,季/次,總進(jìn)料數(shù),27060,4986,7380,7006,7688,20694,7290,9294,,4110,41836,10805,6960,7060,8720,8291,31416,6462,8990,7525,8439,,9291,13693,5215,4560,4856,4628,4147,4735,1503,,4667,4667,6087,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,4.檢驗(yàn)標(biāo)準(zhǔn),"1.1重新Review各大類料件的檢驗(yàn)項(xiàng)目,并依照業(yè)界及產(chǎn)線loss現(xiàn)象設(shè)定檢驗(yàn)項(xiàng)目.

1.2依照產(chǎn)線回饋的進(jìn)料異常,實(shí)時(shí)修改進(jìn)料檢驗(yàn)SIP

1.3每季召集SQE／PQA進(jìn)行ReviewIQC檢驗(yàn)項(xiàng)目的完整性",,季/次,批退率,0.3%,0.4%,0.3%,0.3%,0.2%,0.3%,0.3%,0.2%,#DIV/0!,0.4%,0.5%,0.5%,0.6%,0.5%,0.4%,0.3%,0.3%,0.3%,0.3%,0.3%,0.4%,,0.3%,0.4%,0.1%,0.66%,0.37%,0.67%,0.34%,0.57%,0.53%,,0.60%,0.60%,0.38%,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"Q4:

HSF復(fù)測率",課內(nèi)推動(dòng)事項(xiàng),"Q1≦5.9%

Q2≦5.3%

Q3≦4.7%

Q4≦4.3%",HSF復(fù)測率=超標(biāo)點(diǎn)數(shù)/送測總點(diǎn)數(shù)*100%,,1.測試設(shè)備精準(zhǔn)度,1,,周/次,目標(biāo)(%),5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%,5.9%

,,,,,,2測試選用設(shè)備,2.針對(duì)09年復(fù)測率高的料件進(jìn)行評(píng)估，以確定是否直接將料件送ICP及GCMS測試,,周/次,復(fù)測點(diǎn)數(shù),130,42,22,32,34,102,31,38,,33,245,40,50,37,51,67,179,45,49,46,39,,41,35,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3,3.SQE定期稽核廠商之HSF管制流程及執(zhí)行狀況,,周/次,總測試點(diǎn)數(shù),3223,956,532,872,863,2418,782,851,,785,5540,927,1012,956,1325,1320,4037,1012,1028,1139,858,,906,782,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,4.人員拆解材料的正確性,4.每月針對(duì)測試人員進(jìn)行材料分解拆解教育訓(xùn)練,,周/次,實(shí)績(%),4.0%,4.39%,4.14%,3.67%,3.94%,4.2%,3.96%,4.47%,#DIV/0!,4.20%,4.42%,4.31%,4.94%,3.87%,3.85%,5.08%,4.43%,4.45%,4.77%,4.04%,4.55%,#DIV/0!,4.53%,4.48%,#DIV/0!,,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!

,"C1:人均加班時(shí)數(shù)

（OP)",部門內(nèi)推動(dòng)事項(xiàng),人均加班時(shí)數(shù)月<=90H,人均加班時(shí)數(shù)=當(dāng)周總加班數(shù)/總?cè)藬?shù),,1.進(jìn)料筆數(shù),"1.提前與MC確認(rèn)每天預(yù)計(jì)進(jìn)貨筆數(shù),并依此作為IQC加班安排依據(jù)",,周/次,目標(biāo)(H),17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,87.5,17.5,17.5,17.5,17.5,70.0,70.0,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,87.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5

,,,,,,2.人員技能掌握狀況,"2.培養(yǎng)多能工程師,達(dá)到每個(gè)工程師均能處理所有原材料異常及標(biāo)準(zhǔn)制定",,周/次,加班總時(shí)數(shù),325,43.5,79,69.5,133,412,209,101,,101.5,823,208.5,205,228.5,295,289,1650,379,368.5,426,476.5,,368.5,474.5,153,154.5,137,145.5,114.5,156,89,,55.5,75.5,137.5,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.加班安排合理,"3.1合理輪排助工進(jìn)行加班,主管每日Review助工預(yù)報(bào)加班時(shí)數(shù)及實(shí)際加班,做到每日管控杜絕超時(shí)加班現(xiàn)象出現(xiàn)..

3.2.周末及節(jié)假日,課長親自確認(rèn)按照實(shí)際需求合理進(jìn)行輪排加班.",,周/次,當(dāng)月人數(shù),47,12,11,12,12,36,12,12,,12,72,18,17,17,17,16,74,17,19,19,19,,22,19,7,6,6,6,6,6,6,,6,6,5,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,"實(shí)際

(H)",6.9,3.6,7.2,5.8,11.1,11.4,17.4,8.4,#DIV/0!,8.5,11.4,11.6,12.1,13.4,17.4,18.1,22.3,22.3,19.4,22.4,25.1,,16.8,25.0,21.9,25.8,22.8,24.3,19.1,26.0,14.8,#DIV/0!,9.3,12.6,27.5,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!

,"C2:人均加班時(shí)數(shù)

(工程師)",部門內(nèi)推動(dòng)事項(xiàng),人均加班時(shí)數(shù)月<=90H,人均加班時(shí)數(shù)=當(dāng)周總加班數(shù)/總?cè)藬?shù),,1.進(jìn)料筆數(shù),"1.提前與MC確認(rèn)每天預(yù)計(jì)進(jìn)貨筆數(shù),并依此作為IQC加班安排依據(jù)",,周/次,目標(biāo)(H),17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,87.5,17.5,17.5,17.5,17.5,70.0,70.0,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5,87.5,17.5,17.5,17.5,17.5,17.5,70.0,17.5,17.5,17.5,17.5

,,,,,,2.人員技能掌握狀況,"2.培養(yǎng)多能工程師,達(dá)到每個(gè)工程師均能處理所有原材料異常及標(biāo)準(zhǔn)制定",,周/次,加班總時(shí)數(shù),467,101,121.5,120.5,123.5,300,138.5,90.5,,71,600,126,151.5,222,236.5,213,1010,263,236,241,270,,281.5,216,29,20,36.5,37,17.5,27,45,,22.5,11,23,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.加班安排合理,"3.1合理輪排工程師進(jìn)行加班,主管每日Review工程師預(yù)報(bào)加班時(shí)數(shù)及實(shí)際加班,做到每日管控杜絕超時(shí)加班現(xiàn)象出現(xiàn)..

3.2.周末及節(jié)假日,課長親自確認(rèn)按照實(shí)際需求合理進(jìn)行輪排加班.",,周/次,當(dāng)月人數(shù),29,7,7,7,8,24,8,8,,8,48,8,8,8,12,13,53,14,13,13,13,,13,13,2,2,2,2,2,2,2,,2,2,2,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,"實(shí)際

(H)",16.1,14.4,17.4,17.2,15.4,12.5,17.3,11.3,#DIV/0!,8.9,12.5,15.8,18.9,27.8,19.7,16.4,19.1,18.8,18.2,18.5,20.8,,21.7,16.6,14.5,10.0,18.3,18.5,8.8,13.5,22.5,#DIV/0!,11.3,5.5,11.5,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,0.0,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!

,"C3:

設(shè)備盤點(diǎn)缺失數(shù)",部門內(nèi)推動(dòng)事項(xiàng),設(shè)備盤點(diǎn)缺失數(shù)<=0(件),當(dāng)月盤點(diǎn)缺失件數(shù),,1.設(shè)備列表完整性，及與系統(tǒng)的符合性,"1.1每月針對(duì)系統(tǒng)的設(shè)備list拉出與現(xiàn)有的清單進(jìn)行比對(duì)

1.2每月增對(duì)新增部份進(jìn)行比對(duì)及Update系統(tǒng)及電子列表",,月/次,目標(biāo)（件）,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.定期盤點(diǎn)的全面性,"2.1內(nèi)部定義每月10號(hào)及25號(hào)為設(shè)備盤點(diǎn)日，以確保所有設(shè)備均有被盤到，且無缺失

2.2每月將設(shè)備盤點(diǎn)狀況匯整發(fā)出",,月/2次,應(yīng)盤點(diǎn)件數(shù),488,122,122,122,122,366,122,122,,122,732,122,122,122,122,122,122,122,122,122,122,,122,122,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.盤點(diǎn)人員對(duì)盤點(diǎn)要求的了解程度,"3.1固定內(nèi)部設(shè)備盤點(diǎn)人員

3.2針對(duì)此部分人員進(jìn)行每月教育訓(xùn)練及考核ok后，在進(jìn)行安排設(shè)備盤點(diǎn)工作",,月/次,實(shí)際盤點(diǎn)件數(shù),488,122,122,122,122,366,122,122,,122,732,122,122,122,122,122,122,122,122,122,122,,122,122,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,缺失（件）,0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

D,"D1:

檢驗(yàn)PPH",部門內(nèi)推動(dòng)事項(xiàng),"Q1:PPH≧1.8

Q2:PPH≧1.9

Q3:PPH≧2.0

Q4:PPH≧2.1",檢驗(yàn)總筆數(shù)/Total檢驗(yàn)工時(shí),,1.人員工作量的合理安排,"1.1通過控單發(fā)單紀(jì)錄表,進(jìn)行合理化人員的工作量分配.

1.2合理化IQC人員配置(增加IQC三個(gè)區(qū)域的人員調(diào)配靈活性,以避免人員浪費(fèi))

1.3每天review檢驗(yàn)人力,檢驗(yàn)料件數(shù)量及檢驗(yàn)工時(shí)",,天/次,"目標(biāo)

(筆數(shù)/小時(shí))",1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80,1.80

,,,,,,2.流程合理化，及執(zhí)行狀況,"2.1定期ReviewIQC作業(yè)流程,以使流程更加精簡合理.

2.2分組長/工程師每天稽核檢驗(yàn)的作業(yè)流程是否符合要求",,季/次,檢驗(yàn)總筆,38015,4986,10836,10933,11260,26748,10615,9294,,6839,53496,10767,10945,10553,12818,12337,47509,9769,12844,11880,13016,,9220,13693,5215,4560,4856,4628,4147,4735,1503,,4667,4667,6087,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,正常檢驗(yàn)總比數(shù),14557,2679,3423,4392,4063,17608,10312,4350,,2946,35216,4122,4284,4141,4391,5094,18467,3796,5241,4297,5133,,3434,4622,659,430,505,657,577,566,156,,696,713,913,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,,總檢驗(yàn)時(shí)間,15791,2493,4239,4884,4175,10969,4255,3235,,3479,21938,3953,4271,4219,4405,5299,20241,4545,5385,4839,5472,,3399,4694,775,1126,811,807,1051,1015,668,,976,910,980,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"D2:

在驗(yàn)量庫存天數(shù)",部門內(nèi)推動(dòng)事項(xiàng),在驗(yàn)量庫存>3天為0,Esap系統(tǒng)掛待驗(yàn)量筆數(shù),,1.HSF檢驗(yàn)用時(shí),"請(qǐng)HSF干事每2小時(shí)跟催實(shí)驗(yàn)室HSF檢測處理進(jìn)度,針對(duì)HSF容易超目標(biāo)料件以特急件處理.并跟催實(shí)驗(yàn)室人員.",,1周/次,目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.檢驗(yàn)外觀、尺寸用時(shí),"1.控單發(fā)單人員依特急件、急件、一般件合理安排檢驗(yàn)

2.依控單發(fā)單記錄確認(rèn)檢驗(yàn)員檢驗(yàn)進(jìn)度",,1周/次,實(shí)績(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,,0,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,

H,"H1:

離職率",部門內(nèi)推動(dòng)事項(xiàng),Staff離職率=3%,(當(dāng)月離職人數(shù)/當(dāng)月人數(shù))*100%,,"1.工作之認(rèn)同感,發(fā)展空間","1.1.規(guī)劃工程師之發(fā)展

1.2多跟員工進(jìn)行溝通和交流,了解工程師的想法.",,月/次,目標(biāo)(%),3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,0%,3%,3%,3%,3%

,,,,,,2.員工激勵(lì),"2.1對(duì)優(yōu)秀員工&工作中有問題及時(shí)反應(yīng)之員工進(jìn)行及時(shí)獎(jiǎng)勵(lì)

2.2工程師簽訂育才計(jì)劃

2.3表現(xiàn)優(yōu)異的工程師給予加獎(jiǎng)金及晉升機(jī)會(huì)",,月/次,當(dāng)次Staff人數(shù),161,41,40,40,40,120,40,40,,40,218,39,45,44,43,47,197,48,49,50,50,,61,60,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,,,,月/次,當(dāng)次Staff離職人數(shù),3,1,1,0,1,3,0,0,,1,5,0,1,2,1,1,2,1,1,0,0,,1,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.部門和諧氣氛,3.每月舉辦一次座談交流會(huì)以促進(jìn)員工間的感情交流,,月/次,Staff實(shí)績(%),2%,2.4%,2.5%,0.0%,2.5%,3%,0.0%,0.0%,#DIV/0!,2.5%,2.3%,0%,2%,5%,2.3%,2.1%,1.0%,2.1%,2.0%,0.0%,0.0%,0.0%,0.0%,0.0%,#VALUE!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!

,,,,,,4.加班安排不合理.,"4.為所有員工計(jì)算合理加班時(shí)間,并統(tǒng)一安排.",,周/次,目標(biāo)(%),3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%,3%

,,,OP離職率≦3%,,,,,,,當(dāng)次OP人數(shù),539,138,136,134,131,379,129,125,,125,735,117,116,174,169,159,661,167,165,166,163,,151,149,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,5.人員晉升管道,"5.每周進(jìn)行人員績效評(píng)比,并將結(jié)果完全公布,以體現(xiàn)公平.",,月/次,當(dāng)次OP離職人數(shù),9,2,2,3,2,11,4,0,,8,18,1,3,6,7,1,6,2,0,3,1,,2,5,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,6.訓(xùn)練課程欠缺專業(yè)課程,6.選擇優(yōu)秀作業(yè)員參加Staff專業(yè)課程一同受訓(xùn).,,月/次,OP實(shí)績(%),2%,1%,1%,2%,2%,3%,3%,0.0%,#DIV/0!,6.4%,2.4%,1%,3%,3%,4.1%,0.6%,0.9%,1.2%,0.0%,1.8%,0.6%,2.0%,1.3%,3.4%,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!,#DIV/0!

,"H2:

每月教育訓(xùn)練次數(shù)",部門內(nèi)推動(dòng)事項(xiàng),每月教育訓(xùn)練次數(shù)≧4,每月教育訓(xùn)練次數(shù),,1.人員專業(yè)技能,"1.1制定各職等所應(yīng)掌握的技能及接受的訓(xùn)練課程

1.2收集及制作教材，訓(xùn)練內(nèi)部講師

1.3排定新人訓(xùn)，年度訓(xùn)練及專業(yè)訓(xùn)練計(jì)劃，并如期舉行",,周/次,目標(biāo)(次),4,1,1,1,1,3,1,1,1,1,5,1,1,1,1,1,4,1,1,1,1,5,1,1,1,1,1,1,1,1,1,4,1,1,1,1,5,1,1,1,1,1,4,1,1,1,1,4,1,1,1,1,5,1,1,1,1,1,4,1,1,1,1

,,,,,,2.人員工作積極性,"2.1針對(duì)課程執(zhí)行狀況設(shè)定回饋窗體，進(jìn)行收集學(xué)員的需求，以改進(jìn)課程質(zhì)量

2.2每周定期召開部門會(huì)議,review個(gè)人工作情況",,周/次,實(shí)績(次),4,1,1,1,1,3,1,1,,1,1,0,0,0,1,0,1,0,0,0,1,,1,1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"H3:

人員技能掌握率",部門內(nèi)推動(dòng)事項(xiàng),技能掌握率=90%,技能掌握率=實(shí)際掌握技能數(shù)/應(yīng)該掌握技能數(shù)*100%,,1.IQC檢員的技能要求是否明確,1.依照IQC進(jìn)料檢驗(yàn)性質(zhì)及BB的入料大類，進(jìn)行統(tǒng)計(jì)及制作IQC檢驗(yàn)員技能需求一覽表,,1月/次,目標(biāo)(%),100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%

,,,,,,2.訓(xùn)練計(jì)劃是否完整,2.依照IQC檢驗(yàn)員技能需求一覽表進(jìn)行教育訓(xùn)練計(jì)劃安排，所有計(jì)劃必須在課長審核OK后，方可執(zhí)行,,1月/次,實(shí)際掌握技能數(shù),530,136,134,131,129,368,126,125,,117,783,116,172,167,161,167,645,165,166,163,151,,149,144,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.講師是否合格,3.所有講師必須為部門助工以上，且IQC經(jīng)驗(yàn)滿1年者,,1月/次,應(yīng)該掌握技能數(shù),530,136,134,131,129,368,126,125,,117,783,116,172,167,161,167,645,165,166,163,151,,149,144,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,4.考核方式是否合理，是否定期Review,4.所有考核必須為實(shí)做，Leader及講師親自確認(rèn)檢驗(yàn)員操作效果,,1月/次,實(shí)際(%),100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100%,100.0%,100.0%,100.0%,100.0%,,100.0%,100.0%,100.0%,,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%,100.0%

S,"S1:

廠區(qū)5S,紀(jì)律,節(jié)能巡檢缺失件數(shù)",部門內(nèi)推動(dòng)事項(xiàng),"廠區(qū)5S,紀(jì)律,節(jié)能巡檢缺失件數(shù)=0",(當(dāng)周缺失件數(shù)/當(dāng)周部門總?cè)藬?shù))*100%,,1.園區(qū)規(guī)定之宣達(dá)落實(shí),"1.1將園區(qū)紀(jì)律規(guī)定納入部門新人訓(xùn)課程之一

1.2將園區(qū)紀(jì)律規(guī)定納入部門晨會(huì)倡導(dǎo)項(xiàng)目之一（每月第一周周一）",,周/次,目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.員工執(zhí)行力,"2.1園區(qū)紀(jì)律標(biāo)準(zhǔn)之宣達(dá)

2.2制定品保部內(nèi)部巡檢計(jì)劃，并排定課級(jí)主管每天巡檢",,周/次,實(shí)績(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"S2:

E-mail&Internet使用異常數(shù)",部門內(nèi)推動(dòng)事項(xiàng),E-mail&Internet使用異常數(shù)=0,每月E-mail&Internet使用異常數(shù),,1.人員對(duì)相關(guān)e-mail及internet使用規(guī)定的了解程度,"1.1針對(duì)新進(jìn)人員進(jìn)行e-mail及internet教育訓(xùn)練

1.2針對(duì)所有e-mail人員進(jìn)行e-mail及internet使用規(guī)范的教育訓(xùn)練,并簽訂e-mail使用保證函,并背誦及默寫.",,持續(xù),目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.人員的自覺度,"2.1每月在周會(huì)倡導(dǎo)OUTLOOK使用規(guī)范

2.2如有違反OUTLOOK使用規(guī)范,將按公司規(guī)定進(jìn)行懲處.",,月/次,實(shí)值(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"S3:

OA中毒異常數(shù)",部門內(nèi)推動(dòng)事項(xiàng),OA中毒異常=0,每月OA中毒異常數(shù),,1.OA定期殺毒,1.規(guī)定每月1號(hào)為部門殺毒日，所有OA計(jì)算機(jī)必須每月1號(hào)進(jìn)行一次全面殺毒,,月/次,目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.USB接口使用,1.所有人員之OA計(jì)算機(jī)，全面取消USB權(quán)限,,,OA計(jì)算機(jī)總數(shù),220,55,55,55,55,220,55,55,,55,275,55,55,55,55,55,275,55,55,55,55,,55,55,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,,,,,,3.計(jì)算機(jī)共享,1.所有人員之OA計(jì)算機(jī)，全面取消共享權(quán)限,,,實(shí)值(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"S4:

工安事件≦0件",部門內(nèi)推動(dòng)事項(xiàng),工安事件=0件,職場工安件數(shù),,1.人員紀(jì)律，作業(yè)方法,"1.1開辦教育訓(xùn)練

1.2.落實(shí)5S",,周/次,目標(biāo)(件),0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0

,,,,,,2.設(shè)備安全性,"2.1.落實(shí)設(shè)備都有操作說明書及保養(yǎng)

2.2.按照作業(yè)規(guī)范進(jìn)行作業(yè)

2.3.職業(yè)安全教育",,周/次,實(shí)績(件),0,0,0,0,0,0,0,0,,0,0,0,0,0,0,0,0,0,0,0,0,,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

,"S5:

環(huán)安教育訓(xùn)練",部門內(nèi)推動(dòng)事項(xiàng),每月環(huán)安教育訓(xùn)練次數(shù)>=1,每月環(huán)安教育訓(xùn)練次數(shù),,1.內(nèi)部計(jì)劃安排次數(shù),"1.1將環(huán)安教育訓(xùn)練列入內(nèi)部每月教育訓(xùn)練清單中

1.2教育訓(xùn)練負(fù)責(zé)人每月定期發(fā)出訓(xùn)練計(jì)劃",,月/次,目標(biāo)(人),1,1,,,,1,1,,,,1,1,,,,,1,1,,,,1,1,,,,,1,,,,1,1,,,,1,1,,,,,1,,,,,1,,,,,1,1,,,,,1,1,,,

,,,,,,2.內(nèi)部執(zhí)行狀況,"2.1教育訓(xùn)練負(fù)責(zé)人每月定期發(fā)出訓(xùn)練通知

2.2于內(nèi)部5M稽核窗體加入點(diǎn)檢",,月/次,實(shí)際(人),1,0,0,0,1,1,0,0,,1,0,0,0,0,0,0,1,0,0,0,1,,0,0,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

P,"P1:

每季改善項(xiàng)目",部門內(nèi)推動(dòng)事項(xiàng),每季改善項(xiàng)目≧1件,專案的推行件數(shù),,1.項(xiàng)目設(shè)定及過程審查,"1.1項(xiàng)目設(shè)定依據(jù)PDCA展開,并每階段提出報(bào)告請(qǐng)部級(jí)主管review,并確認(rèn)項(xiàng)目效果及達(dá)成時(shí)間",,季/次,目標(biāo)(件),1,,,,,,,,,,,,,,,,0,,,,,,,,,,,,,,,1,,,,,,,,,,,,,,,,1,,,,,,,,,,,,,,,

,,,,,,2.內(nèi)