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Book1Unit2ListeningandTalkingMakeReservationsPeriod5Knowtheformalandpoliteexpressionsinreserving.

Bytheendofthisperiod,studentswillbeableto1234Knowwhatandhowtoreservebeforetravelling.

Practisethetipoflistening–listeningforthekeywords.Role-playaphonecalltomakereservationswithapartner.Objectives:Lead-inAriddleofaword:Canyouguesswhatitis?Itisaverbandbeginswiththeletter“r”.Itisaverbandbeginswiththeletter“r”.Ithas7lettersalltogether,3ofwhichare“e”s.Ithasatightrelationshipwiththepreparationsbeforetravelling.reserveTask1Brainstorm:

Whatreservationsdoyouneedtomakebeforetravelling?airticketreservationhotelreservationdinnertablereservationPre-listeningIfyou

were

a

_________,whichflightclasswouldyouliketochoosewhen

travelling?firstclasseconomyclassbusinessclassPredictionsIfyou

were

a

_________,whichkindofroomwouldyouliketochoosewhen

travelling?2singlebedsdoublebedkingbedwithaviewIfyou

were

a

_______,whatspecialrequestswouldyouhavewhenbookingatablefordinner?Whenyoutalkaboutairticket/hotel/dinnertablereservation,whatwordsandexpressionscomeintoyourmind?makeareservationfirstclassbusinessclasseconomyclassdelaycancelcheckincheckoutsingleroomdoubleroomflightone-wayticketaround-tripticketdeparturegatelocationmeansofpaymentpaybycreditcardpaybyWeChatpayincashTask21.Whatarethetwospeakerstalkingabout?2.Whatistherelationshipbetweenthetwospeakers?

A.Friends

B.TeacherandstudentC.Customerandreservationagent(預定代理人)Theyaretalkingaboutbuyingaplaneticket.While-listeningListentothephonecallandanswerthequestions.Task3*Befamiliarwithwordsrelatingtoprofessionalidentity.*Focusontheconversationplace:hospital,school,restaurant,library,office…*Payattentiontothetoneofvoice.Tips:Howtojudgetherelationship?

TipsWhile

listening,youneedtopayattentiontohowpeopletalktoeachother.Forhusband&wife,

youmayhearwordslikedarling,honey,

…teacher

&student,thetoneofthestudentmaysoundrespectful.waiter

&customer,thetoneofthewaitermaysoundformaland

polite;youmayhearwordslike

help,wouldyou

like,

…parents

&kid,thetoneofthefatherormothermaysoundstrict.Opening__________canIhelpyou?___________tobuyaplaneticket…Talkingabouttime_____________areyoutravelling?Onthe23rdofDecember.TalkingaboutwhatyoupreferTherearetwoflights…Which_______________?Would_______________travelbusinessclassoreconomy?_______________bookaretrurnflightthistimeThe9:30flight,please.__________totravelbusinessclass.No,____________.I’mtakingthetrainback.Otherinformation_____________yourname,sir?RobertWilliams.Payment__________________________topay?Bycreditcard.HowI’dlikeOnwhatdatedoyoupreferI’dlikeyouliketothankyouMayIhaveMayIaskhowyouwouldlikeWouldyouliketo

Task4:Listenagainandcompletethetablewiththewordsyouhear.

Task2Opening__________canIhelpyou?___________tobuyaplaneticket…Talkingabouttime_____________areyoutravelling?Onthe23rdofDecember.TalkingaboutwhatyoupreferTherearetwoflights…Which_______________?Would_______________travelbusinessclassoreconomy?_______________bookaretrurnflightthistimeThe9:30flight,please.__________totravelbusinessclass.No,____________.I’mtakingthetrainback.Otherinformation_____________yourname,sir?RobertWilliams.Payment__________________________topay?Bycreditcard.HowI’dlikeOnwhatdatedoyoupreferyouliketoI’dlikeWouldyouliketothankyouMayIhaveMayIaskhowyouwouldlikeWhile-listening:Listenagainandfindoutthepoliteexpressionsformakingreservations.

.Post-listening:

summarizethe5stepstomakeareservation.Opening______canIhelpyou?Talkingabouttime_________________areyoutravelling?TalkingaboutwhatyoupreferTherearetwoflights...Which_____________________?Would_______________travelbusinessclassoreconomy?_______________bookareturnflightthistime?Otherinformation___________yourname,sir?Payment____________________________topay?HowOnwhatdatedoyoupreferyouliketoMayIhaveWouldyouliketoMayIaskhowyouwouldlike1.Opening2.Talkingabouttime3.Talkingaboutwhatyouprefer4.otherinformation5.MeansofPaymente.g.confirmyourname,etc.Pre-talkingCanyouthinkofsomeusefulexpressionsfor

bookingahotelroom?

UsefulexpressionsforbookingahotelroomWhatcanIdoforyou?Whatkindofroomwouldyoulike?Howlongareyoustaying?Whenareyoucheckinginandcheckingout?Doyouhaveanyspecialrequests?MyIhaveyourname?I’dliketobookaroom.I’dliketobookaroomfornextMonday.I’dlikearoomwithtwosinglebeds.What’stheroomrate(房價)?DoyouhavefreeInternetservice?Isbreakfastincluded?A:Goodmorning.WhatcanIdoforyou?B:I’dliketobookaroom.A:Whatkindofroomwouldyouprefer,

Singlebedordoublebed?B:Doublebed.A:OK.Whenareyoucheckingin?B

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