質(zhì)量保證工作方法

質(zhì)量保證工作方法2024/3/11質(zhì)量保證工作方法PSA’sQualityManagementProcedurePSA質(zhì)量工作步驟介紹3Stages:3個(gè)階段：Stage1,Need

expressing

andsupplierchoosing.

階段1，需求的表達(dá)和供應(yīng)商的選擇。Stage2,QualityAssurancebyProduct

and

Process

Management(AQMPPinFrench).

階段2，通過(guò)產(chǎn)品和過(guò)程的控制實(shí)現(xiàn)質(zhì)量保證(簡(jiǎn)稱AQMPP).Stage3,QualityControlinMassProduction階段3，量產(chǎn)階段生產(chǎn)產(chǎn)品的質(zhì)量控制.2質(zhì)量保證工作方法Stage3

階段3

QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制Notificationofconfirmationforqualificationstatebysupplier,acceptancebyPSA

供應(yīng)商聲明確認(rèn)了鑒定狀態(tài)/PSA進(jìn)行認(rèn)可Confirmationofprocessqualificationstate

過(guò)程鑒定狀態(tài)確認(rèn)Controledbysupplierforeachproductdelivery

供應(yīng)商對(duì)每批交付產(chǎn)品的質(zhì)量進(jìn)行控制SuppliersupervisionbyPSAoroneinstitutionagreedbyPSAPSA或PSA認(rèn)可的機(jī)構(gòu)對(duì)供應(yīng)商監(jiān)控4supervisionlevelsaccordingtorisks根據(jù)風(fēng)險(xiǎn)程度4個(gè)層次的監(jiān)控Qualityproblemstreatment質(zhì)量問(wèn)題的處理Auditsinmassproduction

andinterventionsinrupture量產(chǎn)階段的審核和突變情況下的介入Stage1

階段1Needexpressingandsupplierchoosing

需求的表達(dá)和供應(yīng)商的選擇Supplier’s

Offer

供應(yīng)商報(bào)價(jià)Consultationdocuments

咨詢文件SupplierPre-consultation

供應(yīng)商預(yù)咨詢SupplierConsultation

供應(yīng)商咨詢Offeranalysis

報(bào)價(jià)分析QualityTraining

質(zhì)量培訓(xùn)Photoquality+expertsopinions

質(zhì)量診斷

+專家意見(jiàn)Stage2

階段2QualityAssurancethroughProductandProcessControl

通過(guò)產(chǎn)品/過(guò)程控制實(shí)現(xiàn)質(zhì)量保證AQMPPinitializationreview

AQMPP初始化評(píng)審ATPbySupplier供應(yīng)商技術(shù)預(yù)分析ATPbyPSA

PSA技術(shù)預(yù)分析ProductandProcesscontrolcarriedbysupplier

供應(yīng)商實(shí)施產(chǎn)品和過(guò)程控制Respecttheinteractiveprinciplesandcommunicationplan

遵守互動(dòng)原則和交流計(jì)劃Productqualification

產(chǎn)品鑒定Processqualification

過(guò)程鑒定Supplier/PSAagreementon:Developmentplan,Qualityplan,Comunicationplan,Riskcontrolplan,Defectseradicationplan,CTFE…PSA與供應(yīng)商達(dá)成以下協(xié)議:開(kāi)發(fā)計(jì)劃,質(zhì)量計(jì)劃,交流計(jì)劃,風(fēng)險(xiǎn)控制計(jì)劃,缺陷消除計(jì)劃,技術(shù)和功能特性…Undertakingletter

定點(diǎn)意向書(shū)Supplierselectionandsigningdevelopmentcontract

供應(yīng)商的選擇

開(kāi)發(fā)合同的簽定RaiseProduction:DMLFournisseur/PSA

批量增長(zhǎng)階段：供應(yīng)商/PSA滿產(chǎn)發(fā)展Productandprocessqualificationbythesupplier,acceptanceofthisresultsbyPSA

供應(yīng)商對(duì)產(chǎn)品和過(guò)程進(jìn)行鑒定，

PSA對(duì)其活動(dòng)進(jìn)行認(rèn)可SupplierPre-qualification供應(yīng)商預(yù)鑒定3質(zhì)量保證工作方法ObjectiveofStage1

第1階段的目的Toexpressclearly

and

precisely

the

needs

of

vehiclemanufacturerbymeans

of

complete

andexhaustiveconsultationdocuments:plans,standards,technical

specifications

ofdesign(STEinfrench),materials,experiments,validationplans,etc…

借助于完整齊全的咨詢文檔資料：圖紙，標(biāo)準(zhǔn)，技術(shù)規(guī)定（STE），材料，試驗(yàn)，確認(rèn)計(jì)劃等來(lái)清楚、準(zhǔn)確地表達(dá)PSA的需求。Needexpressingandsupplierchoosing需求的表達(dá)和供應(yīng)商的選擇Toretain

the

most

competitivesupplier,who

can

guarantee

the

required

quality

level

and

fulfill

theobligationsof

his

offer.

選擇最具競(jìng)爭(zhēng)力，最有能力保證達(dá)到所要求的質(zhì)量水平，并能對(duì)其報(bào)價(jià)負(fù)責(zé)任的供應(yīng)商。Toformalize

the

responsibilities.

明文規(guī)定各種職責(zé)。4質(zhì)量保證工作方法ConsultationDocuments

咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范Contractualandeconomicspecifications合同規(guī)定要求的技術(shù)說(shuō)明書(shū)Consultationdocument咨詢文件Figure,economicobjectives,partnership,spareparts,guarantee,…數(shù)字,經(jīng)濟(jì)目標(biāo),合作關(guān)系,備件,保修…Requirementsandobjectivesrelatedtoproducts與產(chǎn)品有關(guān)的要求及目標(biāo)Requirementstoensurethequalitycontrolofallthedelivery確?？刂普麄€(gè)供貨鏈質(zhì)量的相關(guān)要求5質(zhì)量保證工作方法ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范ContractualandeconomicSpecifications

帶有契約條款要求的技術(shù)說(shuō)明書(shū)Consultationdocuments咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款Technicalspecification技術(shù)規(guī)范Contractualandeconomicspecifications帶有契約條款要求的技術(shù)說(shuō)明書(shū)Consultationdocuments:responsibility咨詢文件：職責(zé)CPAAQOASASAS量產(chǎn)采購(gòu)BuyerinmassproductionCP項(xiàng)目主管ProjectLeaderAAQO質(zhì)量保證推進(jìn)人AnimatorQualityassuranceoperational6質(zhì)量保證工作方法 ForPSA,ithelpstoprecise:

ProjectteamorganisationofPSA,Disposalsforproject

follow

up,Product

qualityobjectives,Therespectiveresponsibilities,Disposalsforqualityassurance,Deviation

treatments,Audits(Process,Products…),

…and

the

expected

results

對(duì)PSA而言，它用于明確： PSA的項(xiàng)目組織，項(xiàng)目的跟蹤措施，產(chǎn)品的質(zhì)量目標(biāo)，各自的職責(zé)，質(zhì)量保證措施，偏差的處理，審核（過(guò)程，產(chǎn)品…），…以及所期待的效果Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款Howcanthisbeuseful…?有何作用?7質(zhì)量保證工作方法Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款PROJECTMANAGEMENTCLAUSES項(xiàng)目管理?xiàng)l款

Projectorganization項(xiàng)目組織Generalplanningstagesandschedulingofreviews/計(jì)劃的一般階段和評(píng)審的定位

PSAteamorganization/PSA項(xiàng)目組的構(gòu)成

Supplierteamorganization/供應(yīng)商項(xiàng)目組的構(gòu)成

SharingoftasksbetweenPSAandtheSupplier/PSA和供應(yīng)商任務(wù)的分配

Planningandcheckingthework工作的計(jì)劃及控制ActivityReport/活動(dòng)報(bào)告

Monitoringtheprogressivequalificationoftheproductandtheprocess/產(chǎn)品和過(guò)程的逐步鑒定跟蹤8質(zhì)量保證工作方法Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款

QUALITYASSURANCECLAUSES質(zhì)量保證條款

Qualityobjectivesandrequirements質(zhì)量目標(biāo)及要求

Commitmenttooperationalsecurity:Safety/功能確定性承諾：安全性

Commitmentrelatingtofailure/故障承諾

Commitmentrelatingtoreliability/可靠性承諾

Commitmenttoaptitudeformaintenance/可維護(hù)性承諾

Commitmenttoqualityasnew/新品質(zhì)量承諾

…QualityAssuranceMeasures質(zhì)量保證措施

Requirementsrelatingtodealingwithknowndefects(FaultEradicationPlan)/已知缺陷處理要求（缺陷消除計(jì)劃）

Requirementsrelatingtodealingwithrisks(RiskManagementPlan)/風(fēng)險(xiǎn)處理要求（風(fēng)險(xiǎn)控制計(jì)劃）

Requirementsrelatingtooperationalsafety(OperationalSafetyPlan)/運(yùn)行確定性要求（運(yùn)行確定性計(jì)劃）

nRankSuppliers/N級(jí)供應(yīng)商

…Dealingwithtechnicalchanges技術(shù)處理

9質(zhì)量保證工作方法Thesupplierwilltakehisresponsibilitysincehisresponsetoconsultation

供應(yīng)商一旦投標(biāo)就意味著其承擔(dān)責(zé)任Throughhisoffer,thesupplierwilltakehisresponsibilityto…通過(guò)投標(biāo)，供應(yīng)商承擔(dān)如下責(zé)任：…Tomeettheexplicitandimplicitrequirementsofthetechnicalspecifications,torespectthemanagementandqualityassuranceclauses…滿足技術(shù)條件中明示的和隱含的要求并遵守質(zhì)量管理?xiàng)l款…Thisismuchmorethantocommitoneselftoapriceandcarryingouttheproposedtechnicalsolutions.因此，供應(yīng)商的責(zé)任范圍不僅僅是報(bào)價(jià)并實(shí)施所建議的技術(shù)方案。10質(zhì)量保證工作方法Theneedexpressinghasbeenformalizedandoptimized.

需求的表達(dá)已優(yōu)化和文件化。Thesupplierhasbeenselected.

供應(yīng)商已選定。TheresonsibilitiesbetweenPSAandsupplierhavebeenformalized

PSA和供應(yīng)商職責(zé)已以書(shū)面形式確定。Definitiveproductmeetseachfunctionalspecification.

產(chǎn)品確定并滿足每個(gè)功能要求。Definitiveprocess,adjustedandbeabletoproduceonlygoodparts

過(guò)程確定,調(diào)試，并有能力只提供合格產(chǎn)品。Stage1階段1Needexpressingandsupplierchoosing需求的表達(dá)和供應(yīng)商的選擇Stage3階段3QualityControlinMassProduction

批量產(chǎn)品的質(zhì)量控制AQMPPsituationinQualityProcedure

AQMPP在質(zhì)量步驟中的位置Stage2

階段2QualityAssurancebyProductandProcessManagement通過(guò)產(chǎn)品和過(guò)程的控制實(shí)現(xiàn)質(zhì)量保證(簡(jiǎn)稱AQMPP)11質(zhì)量保證工作方法Product/ProcessQualificationSteps

產(chǎn)品/過(guò)程鑒定步驟Stage1

階段1Needexpressingandsupplierchoosing

需求表達(dá)和供應(yīng)商選擇Stage2

階段2

QualityAssurancebyProductandProcessManagement通過(guò)產(chǎn)品和過(guò)程控制保證質(zhì)量Stage3

階段3QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制SecondPart:Q3PForm第二部分:Q3P表格PSAAcceptanceofproductqualifandprocesspre-qualif

認(rèn)可產(chǎn)品鑒定

及過(guò)程預(yù)鑒定Processqualifacceptance

認(rèn)可過(guò)程鑒定Init.Review

初始會(huì)議ATPATPSup.供應(yīng)商Productpre-qualifpronounced

宣告產(chǎn)品

預(yù)鑒定Productpre-qualifacceptance

認(rèn)可產(chǎn)品

預(yù)鑒定FirstPart:Initialization

第一部分:

初始技術(shù)分析Productqualifand

Processpre-qualifpronounced

宣告產(chǎn)品鑒定及過(guò)程預(yù)鑒定Processqualifpronounced

宣告過(guò)程

鑒定Processqualificationconfirmation

確認(rèn)過(guò)程鑒定12質(zhì)量保證工作方法Supplier’sATP

供應(yīng)商技術(shù)預(yù)分析PSA’sATPPSA技術(shù)預(yù)分析SUPSUPSUPPSAPSAPreliminaryTechnicalAnalysis(ATP)

技術(shù)預(yù)分析AQMPPInitializationReview

AQMPP初始化評(píng)審13質(zhì)量保證工作方法Sequenceofthisstep

本階段的展開(kāi)1week期限1周Decisionofsupplierselection

供應(yīng)商選定Confrontation&

communicationandConvergence對(duì)照交流并達(dá)成協(xié)議Week01第一周Week02第二周Week03第三周Week04第四周Notificationofsupplierselection

供應(yīng)商選擇結(jié)果通知AQMPPInit.Review初始化會(huì)議PSA’sATPPSA技術(shù)預(yù)分析Supplier’sATP供應(yīng)商技術(shù)預(yù)分析14質(zhì)量保證工作方法TobepreparedforAQMPPinitializationreview,PSAandSuppliermakealistfromeachsideofallworriestobetakenintoconsideration,soastoworkoutQ3P(QualificationProgressiveofProductandProcess)steps.

供應(yīng)商和PSA各自匯總所有需要考慮的任務(wù)細(xì)節(jié)，為AQMPP初始化評(píng)審會(huì)議作準(zhǔn)備，目的在于建立產(chǎn)品及過(guò)程逐步鑒定(簡(jiǎn)稱Q3P)的工作方法。PreliminaryTechnicalAnalysis(ATP)

技術(shù)預(yù)分析(簡(jiǎn)稱ATP)Why?為什么？15質(zhì)量保證工作方法Supplier’sPreliminaryTechnicalAnalysis

供應(yīng)商技術(shù)預(yù)分析Identificationof

the

tasks

and

thepropositionof

task-sharing

betweenPSAandsupplier

識(shí)別出工作任務(wù)、PSA/供應(yīng)商之間的分工Identificationof

risksaboutproduct

and

process

識(shí)別出產(chǎn)品和過(guò)程的風(fēng)險(xiǎn)因素

Stepsfordefects

eradication

缺陷消除工作步驟

Developmentplan

開(kāi)發(fā)計(jì)劃Productvalidationplan

產(chǎn)品認(rèn)可計(jì)劃Function

reliabilityplan

運(yùn)行確定性計(jì)劃Processdescription

對(duì)過(guò)程進(jìn)行描述Componentsand

materials

origin

配件及材料來(lái)源Industrial

diagram,industrializationplan

工業(yè)簡(jiǎn)圖，工業(yè)化計(jì)劃：即平面布局圖和新設(shè)備新流水線的設(shè)置Qualityplan,quality

commitments

質(zhì)量計(jì)劃，質(zhì)量承諾Logistic

means

物流設(shè)備Identificationof

project

members

項(xiàng)目組成員識(shí)別

LettertypeSupplier’sATP供應(yīng)商技術(shù)預(yù)

分析標(biāo)準(zhǔn)信件16質(zhì)量保證工作方法Thesuppliersetsupa?

scaffolding

?

tobuildupthequalityofproductandprocess

供應(yīng)商搭建“腳手架”以架構(gòu)起產(chǎn)品和過(guò)程的質(zhì)量ProductandProcessdevelopment

產(chǎn)品和過(guò)程開(kāi)發(fā)Developmentplan（planning)–MsProject

開(kāi)發(fā)計(jì)劃（策劃）--MsProjectIt’sthedevelopmentplanningofalltasksaboutproductandprocesscarriedoutbythesupplier.

指應(yīng)由供應(yīng)商完成的過(guò)程和產(chǎn)品的全部開(kāi)發(fā)任務(wù)的計(jì)劃Qualityplan(projet)

質(zhì)量計(jì)劃（項(xiàng)目）Thequalityplanlistsalltheactivities,which,ifnotwellhandled,canthrententheproject

carring-out.

質(zhì)量計(jì)劃列出了所有的業(yè)務(wù)，如果這些業(yè)務(wù)不受控的話，會(huì)使整個(gè)項(xiàng)目的運(yùn)行處于危險(xiǎn)之中。Defectseradicationplans(product/process)

缺陷消除計(jì)劃（產(chǎn)品/過(guò)程）Alltheactionplansintendedtoeliminatethedefectsalreadyknown

用來(lái)消除已知缺陷的所有措施Riskscontrolplan(product/process)

（產(chǎn)品和過(guò)程）風(fēng)險(xiǎn)控制計(jì)劃Alltheactionplansintendedtocontrolproductandprocessrisks

所有用來(lái)控制產(chǎn)品和過(guò)程風(fēng)險(xiǎn)的措施……17質(zhì)量保證工作方法Partsdefinition,references,partsindexand

projectplanning

零件定義，編號(hào)，零件及圖紙更改標(biāo)記，項(xiàng)目計(jì)劃Responsibilities

sharing

betweenPSA/supplier

PSA/供應(yīng)商之間的職責(zé)分工Quality

risks

and

recordings

質(zhì)量風(fēng)險(xiǎn)及歷史紀(jì)錄Steps

of

defects

eradication

缺陷消除工作步驟EssentialFunctionalandTechnical

Characteristics

關(guān)鍵技術(shù)與功能特性（簡(jiǎn)稱CTFE）Identificationof

projects

members

項(xiàng)目組成員識(shí)別Logistics,logistic

means,and

investment

物流，物流設(shè)備，設(shè)備投資PSA

PrelimininaryTechnicalAnalysis

PSA技術(shù)預(yù)分析Summary

PSA’sATPPSA的技術(shù)

預(yù)分析總結(jié)18質(zhì)量保證工作方法InitialisationReview（1/2）

初始化評(píng)審（1/2）Toformalize

the

definitions,references,logistics,projectplanning

將零件定義，編號(hào)，物流，項(xiàng)目計(jì)劃編制成文

Toformalize

the

responsibilities

sharing

betweenPSAandsupplier

將PSA/供應(yīng)商之間的職責(zé)分工形成文本Toformalize

themajorrisks

of

the

project,precise

the

milestone

ofcontrolplan

將項(xiàng)目的主要風(fēng)險(xiǎn)形成文本,明確監(jiān)控計(jì)劃的立標(biāo)檢查制度Tocarryoutriskscontroland

defects

eradification

steps

實(shí)施缺陷消除及風(fēng)險(xiǎn)控制工作步驟Toprecise

theEssentialFunctional

and

Technical

Characteristics

明確關(guān)鍵技術(shù)和功能特性（簡(jiǎn)稱CTFE）

19質(zhì)量保證工作方法InitialisationReview（2/2）

初始化評(píng)審（2/2）Toformalizetheproductvalidationplan(material,test,function,reliability…)

將產(chǎn)品認(rèn)可計(jì)劃編成文本（材料，試驗(yàn)，功能，可靠性等。。。）Toformalizethedevelopmentandindustrializationplan

將開(kāi)發(fā)及工業(yè)化計(jì)劃編成文本Tomakethemilestoneforproductandprocessvalidation

對(duì)產(chǎn)品和過(guò)程認(rèn)可的重要節(jié)點(diǎn)Toworkouttheinteractivequestionnaire

實(shí)施互動(dòng)式問(wèn)卷Toratifythequalityplanandqualityobjectives

批準(zhǔn)質(zhì)量計(jì)劃及質(zhì)量目標(biāo)

ToinitializeQ3Pform(QualificationProgressiveof

Product

and

Process)

產(chǎn)品及過(guò)程逐步審核表格（簡(jiǎn)稱Q3P表格）初始化InitialisationReport初始化會(huì)議報(bào)告20質(zhì)量保證工作方法InitialisationReview

初始化評(píng)審Participants成員Supplier:projectteam

(at

least

theteamleader,technicalpilot,qualitypilot)

供應(yīng)商方面：項(xiàng)目組（至少包括項(xiàng)目主管，技術(shù)主管及質(zhì)量負(fù)責(zé)人）

PSA:PPP:

PilotProduct

and

Processorrepresentativeexpert

行業(yè)產(chǎn)品過(guò)程主管(PPP)或行業(yè)代表人

AAQO:

Animator

QualityAssuranceOperational

質(zhì)量保證實(shí)施推進(jìn)人(AAQO)Auditor

fromShanghaioffice

上海采購(gòu)辦事處的審核員ProjectBuyer(AP)orsourcing

officer

fromShanghaioffice

項(xiàng)目采購(gòu)員(AP)或上海采購(gòu)辦事處的采購(gòu)員21質(zhì)量保證工作方法InitialisationReview

初始化評(píng)審Toenrich

his

technology

with

his

experience

把經(jīng)驗(yàn)反饋納入其專業(yè)領(lǐng)域Toproposethe

industrialsolutions,qualityplan,industrialisationplan,developmentplanandactionplans

建議并說(shuō)明工業(yè)化技術(shù)方案，質(zhì)量計(jì)劃，工業(yè)化和開(kāi)發(fā)計(jì)劃，行動(dòng)計(jì)劃Toexplain

his

understanding

of

PSA’s

requirements:CTFE,planning,CMQ,quality

requirements…

闡述如何認(rèn)真對(duì)待PSA的要求:關(guān)鍵技術(shù)和功能特性（CTFE）,計(jì)劃，管理及質(zhì)量條款（簡(jiǎn)稱CMQ）,質(zhì)量要求…Tojustify

his

choice

and

providedocuments

對(duì)自己選擇的全部方案進(jìn)行論證并文件化ROLEofSupplier供應(yīng)商的角色22質(zhì)量保證工作方法InitialisationReview

初始化評(píng)審Toofficialize

product

requirements

ofPSA(generalplan,specification

sheet,techniquespecifications,standard,validationplan,testing

sharing)

正式化PSA的產(chǎn)品要求（底圖，技術(shù)任務(wù)書(shū)，技術(shù)規(guī)范，標(biāo)準(zhǔn)，認(rèn)可計(jì)劃，試驗(yàn)分工）Tovalidate

the

supplier’s

proposals:Processdescription,developmentorindustrialisationplan,defects

eradicationplan,material

choices,origins

ofcomponents…

對(duì)供應(yīng)商的提議進(jìn)行生效：過(guò)程描述，開(kāi)發(fā)和工業(yè)化計(jì)劃，缺陷消除計(jì)劃，材料選擇，組件來(lái)源等進(jìn)行確認(rèn)Tobeinchargeof

guiding

the

development(forco-developmentparts)

將負(fù)責(zé)項(xiàng)目開(kāi)發(fā)的推進(jìn)（對(duì)共同開(kāi)發(fā)的零件而言）ROLEPPP行業(yè)產(chǎn)品過(guò)程主管的角色23質(zhì)量保證工作方法InitialisationReview

初始化評(píng)審

Working

under

the

responsibility

of

technicalexperts

在行業(yè)專家的領(lǐng)導(dǎo)下開(kāi)展工作

Having

written

theManagementand

QualityassuranceClauses(CMQ),andcontentsof

PSA’sATP.(Preliminary

Technical

Analysis)

已編制管理與質(zhì)量條款（CMQ）及PSA技術(shù)預(yù)分析內(nèi)容

Having

gathered

the

list

of

risks

identifiedbythe

differents

interlocutorsPSA,and

makesurethedistribution.

已收集由PSA各方面參與者識(shí)別的風(fēng)險(xiǎn)，編制了清單并確保發(fā)放

Makingsurethe

suppliers

proposalscorrespondwithCMQrequirements.

確保供應(yīng)商的建議符合質(zhì)量管理?xiàng)l款的要求ROLEAAQO質(zhì)量保證實(shí)施組織者的任務(wù)24質(zhì)量保證工作方法InitialisationReview

初始化評(píng)審ToguidetheInitializationReviewandtheprojectfollowupmeetings,andwritetheminutes.

主持初始化評(píng)審及項(xiàng)目復(fù)審會(huì)議，撰寫(xiě)以后會(huì)議紀(jì)要。

Toensure

the

agreements

between

thesupplierandPSA,concerning

theindustrialisationplans,communicationplan,and

qualityplan…

確保供應(yīng)商和PSA就工業(yè)化計(jì)劃,交流計(jì)劃,質(zhì)量計(jì)劃...達(dá)成協(xié)議。

During

the

whole

development,be

responsibletoensure

the

fulfilling

of

supplier’s

commitments:partsprices,investment,planning,partsdelivery,partstraceability.

在整個(gè)開(kāi)發(fā)過(guò)程中將負(fù)責(zé)監(jiān)督供應(yīng)商承諾的遵守：零件價(jià)格,投資,計(jì)劃，零件發(fā)送，檢驗(yàn)報(bào)告，零件可追溯性。ROLEProjectBuyer(AP)項(xiàng)目采購(gòu)員角色25質(zhì)量保證工作方法Product/ProcessQualificationSteps

產(chǎn)品/過(guò)程鑒定步驟Stage1階段1Needexpressingandsupplierchoosing需求表達(dá)和供應(yīng)商選擇Stage2階段2

QualityAssurancebyProductandProcessManagement通過(guò)產(chǎn)品和過(guò)程控制保證質(zhì)量Stage3階段3QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制Secondpart:Q3Pform第二部分:Q3P表格PSAAcceptanceofproductqualif.andprocesspre-qualif.

認(rèn)可產(chǎn)品鑒定及過(guò)程預(yù)鑒定Processqualif.acceptance

認(rèn)可過(guò)程鑒定Productpre-qualif.acceptance

認(rèn)可產(chǎn)品預(yù)鑒定Init.Review

初始會(huì)議ATPATPFirstpart:Initialisation

第一部分:

初始分析SUP.

供應(yīng)商Productpre-qualif.pronounced

宣告產(chǎn)品

預(yù)鑒定Productqualif.andprocesspre-qualif.pronounced

宣告產(chǎn)品鑒定及

過(guò)程預(yù)鑒定Processqualif.pronounced

宣告過(guò)程鑒定Processqualif.Confirmation

確認(rèn)過(guò)程鑒定26質(zhì)量保證工作方法SecondPart:Q3PForm

第二部分：Q3P表格Q3P,what’sthis?

什么是Q3P？QPPP：QualificationProgressiveof

ProductandProcess（Q3P）

QPPP:對(duì)產(chǎn)品和過(guò)程的逐步鑒定27質(zhì)量保證工作方法Onecommonmethodologytoqualifygraduallytheproductandtheprocess.

是一個(gè)逐步鑒定產(chǎn)品和過(guò)程的通用方法。Severalsteps:Q3Pqualificationstepswhichpassfromonetoanother.

分幾個(gè)階段：由Q3P的鑒定狀態(tài)實(shí)現(xiàn)從一個(gè)階段到另一個(gè)階段的過(guò)渡。Sometimingfollow-upindicatorsofproductandprocessdevelopment.

包括對(duì)產(chǎn)品及過(guò)程開(kāi)發(fā)進(jìn)程跟蹤的一系列指標(biāo)。SecondPart:Q3PForm

第二部分：Q3P表格28質(zhì)量保證工作方法SUBJECTS/ITEMSQ3PQ3P各項(xiàng)內(nèi)容Q3PStepsQ3P各階段Q3PForm:principle

Q3P表格：原理DFE SRU OCM

…

Planning/someprocessriskscontrol

過(guò)程風(fēng)險(xiǎn)及計(jì)劃控制

Processdefinition/industrialisationcontrol過(guò)程及工業(yè)化定義控制

Productionmachines生產(chǎn)設(shè)備Item2第二項(xiàng)

Itemn第N項(xiàng)Q3PRequirementsQ3P要求29質(zhì)量保證工作方法Deliveryqualifiedandintime按時(shí)并且合格的交付Deliverynon-qualifiedorseriouslydelayed不合格或嚴(yán)重延遲交付Delayedand/orthedeliveryqualityinacceptable延遲交付不可接受和/或

交付質(zhì)量不可接受Onceonedeviationhappens:

一旦發(fā)現(xiàn)偏差：Implementactionplans (AAQO/Supplier)實(shí)施行動(dòng)計(jì)劃（質(zhì)量保證實(shí)施推進(jìn)人 /供應(yīng)商）Ifnecessary,interventiontothesupplier(Projectteam)如有必要，介入供應(yīng)商（由項(xiàng)目組）Q3P:significationofcoulours

Q3P中顏色的含義30質(zhì)量保證工作方法

DFE(Distributiondesign):

Productdesign

DFE（產(chǎn)品設(shè)計(jì)發(fā)放）：產(chǎn)品設(shè)計(jì)階段

SRU(Uniquerepresentativestage):Prototypevalidation

SRU（唯一代表性階段）：樣品確認(rèn)階段

OCM(Officialisationof

CreationsorModifications):Definition

officialization

OCM（創(chuàng)立或修改正式化）：定義正式化階段

IOD(Madebydefinitive

tools):Makingrepresentativeparts

IOD（源自最終工裝）：代表性零件的生產(chǎn)階段

PRSHL(Try-productionoutline):Makingcarswith

non-definitive

process

PRSHL（線外預(yù)批）：過(guò)程未經(jīng)確認(rèn)的車(chē)輛生產(chǎn)階段

PRSEL(Try-productiononline):Makingcarswith

definitive

process

PRSEL（線上預(yù)批）：過(guò)程得到最終確認(rèn)的車(chē)輛生產(chǎn)階段

AVSML(Before

massproductionbatchmethod):Making

marketablecarsbybatch

AVSML（批量前批接收）：按批次商品化車(chē)輛生產(chǎn)階段

MEC(Raiseproduction):Making

marketablecarsinmassproduction

MEC（發(fā)展?jié)M負(fù)荷生產(chǎn)）：商品化批量生產(chǎn)階段DifferentsQ3PStepsdefinition

Q3P各階段31質(zhì)量保證工作方法PSARaiseProduction

PSA

產(chǎn)量爬坡Development

開(kāi)發(fā)Accept.Proto

試樣認(rèn)可DFEOCMPRSHLSRUIODPRSEL1PRSEL2MLMECTopSRU

進(jìn)入唯一代表性階段TopRO

進(jìn)入工裝實(shí)現(xiàn)階段Accept.IOD

源自最終工裝零件的認(rèn)可EngagementPRSEL

進(jìn)入線上預(yù)批階段ADLC批準(zhǔn)商品化投產(chǎn)AccordMEC同意產(chǎn)量爬坡Transfertomassproduction轉(zhuǎn)為批量生產(chǎn)Accept.partsfromdefinitiveprocess

最終工序生產(chǎn)零件認(rèn)可Forreference指示性

(Forvehicleproject)

（對(duì)某整車(chē)項(xiàng)目而言）

J7+24s J3-70s J4-38s J5-12s J60s J7+12sThedifferentstepsofQ3P

Q3P各階段32質(zhì)量保證工作方法

Productdefinitioncontrol

產(chǎn)品定義控制

Productvalidationcontrol

產(chǎn)品認(rèn)可控制

Controlofoperatingrelibility,risksanddefects

運(yùn)行確定性，風(fēng)險(xiǎn)及缺陷控制

ControlofCTFEs(EssentialFunctionalandTechnicalCharacteristics)

關(guān)鍵技術(shù)和功能特性（簡(jiǎn)稱CTFE）控制

Controlofproductcompliance

產(chǎn)品合格性控制

Productqualificationsummarypackage

產(chǎn)品審核的綜合資料

Q3P:ItemsforProductProgressiveQualification

Q3P中產(chǎn)品逐步審核項(xiàng)目33質(zhì)量保證工作方法Q3P:ItemsofProcessProgressiveQualification

Q3P中過(guò)程逐步審核項(xiàng)目

Controlofprocessscheduling,trackingandrisks計(jì)劃、可追溯性及過(guò)程風(fēng)險(xiǎn)的控制Controlofprocessdefinitionandindustrialisation過(guò)程定義的控制及工業(yè)化控制Controlofgrade2andabovesuppliers

2級(jí)及以上供應(yīng)商控制

Controlofpackingandlogistics物流和包裝的控制

Processqualificationsummarypackage過(guò)程審核的綜合資料34質(zhì)量保證工作方法Q3PForm

Q3P表格SUPPORTQ3P……

Q3P載體……35質(zhì)量保證工作方法

Fillingtheformcontinuously

表格的不斷填寫(xiě)CPAAQOAPPPPFNRAnalyseandfollowup

分析與跟蹤AAQOCPPPP

Developmentmeeting

(product/processstatereview)開(kāi)發(fā)會(huì)議（產(chǎn)品/過(guò)程狀態(tài)評(píng)審）CPAAQOAPFNRQ3Pfillingineachstep

Q3P表格各階段填寫(xiě)FNR:supplierPPP:ProductProcessPilot

AP:ProjectbuyerCP：ProjectLeaderAAQO：AnimatorQualityassuranceoperationalhttp:36質(zhì)量保證工作方法StepSRUSRU階段StepOCM

OCM階段

Developmentmeeting

(product/processstatereview)

開(kāi)發(fā)會(huì)議（產(chǎn)品/過(guò)程狀態(tài)評(píng)審）CPAPFNRAAQO

CPAPQ3PReview

(Stepvalidationreview)

Q3P評(píng)審（階段認(rèn)可評(píng)審）AAQOPPPPVO2FNRQ3Pvalidationstepbystep

Q3P各階段逐一認(rèn)可

Developmentmeeting

(product/processstatereview)

開(kāi)發(fā)會(huì)議（產(chǎn)品/過(guò)程狀態(tài)評(píng)審）CPAPFNRAAQO

Developmentmeeting

(product/processstatereview)

開(kāi)發(fā)會(huì)議（產(chǎn)品/過(guò)程狀態(tài)評(píng)審）CPAPFNRAAQO37質(zhì)量保證工作方法StepDFE

DFE階段StepSRU

SRU階段StepXXX

XXX

階段

Developmentmeeting

開(kāi)發(fā)會(huì)議PSAFNR

Updatetheform

表格更新FNR

Analyseandfollowup

分析與跟蹤PSA

Initializationoftheform表格初始化PSAFNRMacro

ProcedureQ3P

宏觀Q3P過(guò)程

Validationoftheform

表格認(rèn)可PSA

Q3PreviewandupdatetheformbysupplierandvalidatedstepbystepbyPSAduringstepvalidation

Q3P評(píng)審，評(píng)審中由供應(yīng)商更新表格、由PSA對(duì)階段進(jìn)行認(rèn)可FNRPSA38質(zhì)量保證工作方法

EPC1

ok

首次滿產(chǎn)評(píng)估通過(guò)EPC2

ok

二次滿產(chǎn)評(píng)估通過(guò)Process

過(guò)程ProcessQualification

過(guò)程鑒定Processqualificationconfirmation

過(guò)程鑒定確認(rèn)Toolsadjusting

工裝調(diào)試Toolsformassproduction

批量工裝Massproductiontoolsadjusted

批量工裝調(diào)試階段Finalprocessondefinitivesite

最終批量過(guò)程確定Finalprocessadjusted

調(diào)試批

量過(guò)程Capblemassproductionprocess

驗(yàn)證批量

過(guò)程能力Massproductionprocessconfirmed

確認(rèn)批量過(guò)程Processpre-qualification

過(guò)程預(yù)鑒定Beforemassproduction

批量前

BatchMethod

批生產(chǎn)方式接收

PRSEL(OnLine)

線上預(yù)批量PRSEL1

PRSEL2PRSHL(outline)

線外預(yù)批量PRSHL1

PRSHL3RaiseProduction

批量增漲J5ADLCDML+6FMECProduct

產(chǎn)品Pre-qualificationProduct

產(chǎn)品預(yù)鑒定階段QualificationProduct

產(chǎn)品鑒定階段Carryout

controlplan

實(shí)施控制計(jì)劃階段CheckCTFE100%

所有CTFE特性全檢CheckingCTFEtocalculatethecapabilityandmonitorthequalitylevel

通過(guò)檢測(cè)CTFE來(lái)計(jì)算過(guò)程能力和監(jiān)控質(zhì)量水平CheckCTFE100%

所有CTFE特性全檢StepsRequirementsofProductandProcessQualificationinQ3P

Q3P表格中產(chǎn)品和過(guò)程鑒定的不同階段的要求39質(zhì)量保證工作方法Q3P:Productacceptancestaterequirements(supplybybatch)Q3P:產(chǎn)品驗(yàn)收狀態(tài)的要求（產(chǎn)品批次供貨）BOr或Specificinspection特殊要求檢驗(yàn)Testing:assembling,function,packaging…應(yīng)用試驗(yàn)：裝配性，功能，包裝等EIacceptancestate初始樣件接收狀態(tài)WE2Q3Pfollow-up

requirements(product/process)Q3P要求的跟蹤（產(chǎn)品/過(guò)程）Inspectionreport

批次檢驗(yàn)報(bào)告驗(yàn)收Visualinspection

產(chǎn)品外觀驗(yàn)收MOacceptancestate裝車(chē)接收狀態(tài)WE2ProjectinitialsampleABAB項(xiàng)目初始樣件40質(zhì)量保證工作方法

1stlettre:Stateofproductionmeans

第一個(gè)字母代表生產(chǎn)方法的級(jí)別Y:Nonmassproduction

Y：非批量生產(chǎn)

W:Massproductionnonvalidated

W：未確認(rèn)的批量生產(chǎn)

S:Massproductionvalidated

S：已確認(rèn)的批量生產(chǎn)2Lettres+1Number

兩個(gè)字母+一個(gè)數(shù)字

2ndlettre:Usagestate

第二個(gè)字母代表產(chǎn)品使用級(jí)別

R:Nonusable.Functionnotassured,orcannotbeassembled

R：不可使用:性能無(wú)保障，或不可組裝I:Usablefortry-production,butnot

marketable.Defectsperceptiblebycustomer,ortestsnot

finished.

I：用于未商品化批量前:用戶可察覺(jué)的缺陷,或試驗(yàn)未完成。E:Usablewith

derogationfortry-production2.Partsconform,butdifficulttoassembly,ordefectsnonperceptibleexistbythefinalcustomer.E：特許情況下用于批量2前:零件合格，但組裝困難或存在終端用戶不可察覺(jué)的缺陷。

D:Usableforthe

beginning

of

marketable

massproduction.Minor

non-conformities,ordefects

non-perceptiblebythe

customers.Not

officializedasagoodpartonvehicle.

D：用于可商品化批量生產(chǎn)前期:無(wú)用戶可覺(jué)察缺陷，最終零件未得到正式確認(rèn)。

S:Usableformassproduction

S：用于批量生產(chǎn)

1number:Personinchargeof

theactions

數(shù)字代表行動(dòng)負(fù)責(zé)人Q3P:ProductAcceptanceState

Q3P:產(chǎn)品驗(yàn)收狀態(tài)41質(zhì)量保證工作方法Q3P:AcceptanceStateofExpectedProduct

Q3P:所期待的產(chǎn)品驗(yàn)收狀態(tài)（可接受的下限）J5開(kāi)發(fā)ADLC批準(zhǔn)商品化投產(chǎn)DML+6批生產(chǎn)方式啟動(dòng)+6周FMEC產(chǎn)量爬坡階段

PRS

HL

線外預(yù)批量PRSHL1

PRSHL3線外預(yù)批量1

線外預(yù)批量3

Process過(guò)程Product產(chǎn)品ProductPrequalification產(chǎn)品預(yù)鑒定階段ProductQualification產(chǎn)品鑒定階段ProcessQualification

過(guò)程鑒定階段Processqualificationconfirmation過(guò)程鑒定確認(rèn)階段Beforemassproduction批量前PRSEL

線上預(yù)批量PRSEL1

PRSEL2線上預(yù)批量1

線上預(yù)批量2

RaiseProduction產(chǎn)量爬坡SS0SS0WEMin.Acceptancestate

產(chǎn)品驗(yàn)審級(jí)別最低限度SDBatchMethod批生產(chǎn)方式的接受

ProcessPrequalification過(guò)程預(yù)鑒定階段WI42質(zhì)量保證工作方法ATTENTIONTHESUPPLIERDOESTHEQUALIFICATION,ANDTHEQUALIFICATIONISACCEPTEDBYPSA,BUT…

注意供應(yīng)商做了鑒定，并且鑒定被PSA所接受，但是……Accepttheresultsofsupplier’sproductandprocessqualificationdoesnotmeanunderanycircumastancestheresponsibilitytransferedfromsuppliertoPSA!對(duì)供應(yīng)商提交的產(chǎn)品及過(guò)程鑒定結(jié)果的認(rèn)可并不意味著供應(yīng)商對(duì)PSA責(zé)任的轉(zhuǎn)移！43質(zhì)量保證工作方法Q3P:afollow-upandanalertform,withallsupportingdocumentsrequired

Q3P基于要求提交的各類(lèi)文件，…becompletedthroughsomedifferentinterventions,timingfollow-up,audit,validation,actionplansfollow-up…并輔助于通過(guò)諸如進(jìn)展跟蹤，審核，驗(yàn)收，對(duì)改進(jìn)計(jì)劃進(jìn)行跟蹤等方式來(lái)參與進(jìn)來(lái)的一種跟蹤和報(bào)警的表格。Q3P,aform…andsomeinterventionsPSA

Q3P表格…及PSA的介入44質(zhì)量保證工作方法Pilot

主導(dǎo)人：Projectmanager

項(xiàng)目負(fù)責(zé)人Organizer組織人：Buyer

采購(gòu)員Executors實(shí)施人：

severalactors

多個(gè)參與者：Auditor,projectteam,buyer,expert

審核員，項(xiàng)目小組，采購(gòu)員，專家Theinterventionsfrequencevarie