商務(wù)英語(yǔ)口語(yǔ)培訓(xùn)

演講人：日期：商務(wù)英語(yǔ)口語(yǔ)培訓(xùn)OverviewofBusinessEnglishSpeakingBusinessscenariooralapplicationBusinessEnglishoralexpressionskillsPracticalTrainingofBusinessEnglishSpeakingRecommendedBusinessEnglishOralLearningResourcesSummaryandOutlook目錄01OverviewofBusinessEnglishSpeakingDefinitionBusinessEnglishisaspecializedformofEnglishlanguageusedininternationalbusinesstransactionsItinvolvesvocabulary,grammar,andcommunicationskillsspecifictothebusinessworldImportanceMasteringBusinessEnglishiscriticalforprofessionalswhowanttocommunicateeffectivelyininternationalbusinesssettingsIthelpstobuildtrust,negotiatecontracts,andresolveconflictswithpartnersfromdifferentculturalbackgroundsDefinitionandImportanceClearandConciseBusinessEnglishcommunicationischaracterizedbyitsclarityandconsensusMessagesaredeliveredinastraightforwardbanner,avoidingambiguityorambiguityFormalandProfessionalBusinessEnglishtenstobemoreformalandprofessionalthangeneralconversationItusesamorepoliticalandobservabletone,andavoidsslangorcolonialismsFocusonKeyPointsInbusinesscommunication,itisimportanttofocusonkeypointsanddelivertheminalogicalorderThishelpstoensurethatthemessageisunderstoodcorrectlybytherecipientCharacteristicsofBusinessEnglishSpeakingTrainingobjectivesandcoursedesignThemainobjectiveofBusinessEnglishspeakingtrainingistoacquirelearnerswiththenecessaryskillstocommunicateeffectivelyinbusinesssettingsThisincludesdevelopingfluency,accuracy,andconfidenceinspeakingBusinessEnglishTrainingObjectivesBusinessEnglishspeakingcoursesaredesignedtoprovidelearnerswithasolidfoundationinbusinessvocabulary,grammar,andcommunicationskillsTheytypicallyincluderoleplays,simulations,andotherinteractiveactivitiestohelplearnersapplytheirknowledgeinrealworldscenariosCourseDesign02BusinessscenariooralapplicationPhrasestostartandendameetingprofessionallyInitiatingandclosingmeetingsTechniquestorephraseandseekclarificationduringnegotiationsParaphrasingandclarificationUsinglanguageeffectivelytoinfluenceandsuperviseothersPermanentlanguageStrategiestoovercomeobjectivesandreachagreementsHandlingobjectivesMeetingandnegotiationskillsBusinessTravelandReceptionTerminologyBookingflightsandaccommodationVocabularyformakingtravelarrangementsVisaandpassportrequirementsUnderstandingthedocumentationneededforinternationaltravelReceiptandprotocolPhrasesforgreetingandetiquettewhenmeetingbusinesspartnersBusinessdinersandentertainmentVocabularyforsocializinginabusinesscontextBuildingrapportTechniquestoestablishtrustandgoodrelationshipswithcustomersStrategiesforresolvingcustomerissuesandcomplaintseffectivelyApprovestoincreasesalesbyofferingadditionalproductsorservicesMethodstorewardandretaincustomersthroughLoyaltyschemesHandlingcomplaintsUpsellingandcrosssellingLoyaltyprogramsCustomerRelationshipManagementandMaintenancePreparingforinterviewsTipsforresearchingthecompany,preparinganswerstocommoninterviewquestions,anddressingappropriatelyCommunicatingeffectivelyintheworkplaceStrategiesforclearandconsensuscommunication,includingemailetiquetteandphonemanagersGivingandreceivingfeedbackTechniquesforconstructivefeedbackthatresourcesimprovementTeamworkandcollaborationPhrasesandstrategiesforworkingeffectivelyinateamenvironmentJobinterviewsandworkplacecommunication03BusinessEnglishoralexpressionskillsUsesimpleandclearlanguagetoconveymessageseffectivelyAvoidusingcomplexvocabulariesandlongsensestopreventmisunderstandingsPracticedeliveringpresentationsandreportstoimproveclaimandaccuracyEmphasiskeypointsanduseexamplestoillustrateideas01020304CommunicateinformationclearlyandaccuratelyUsepoliticallanguageandappropriatetonewhenexpressingopinionsLearntousehedginglanguagetosoftthetoneofyourspeechAvoidingtoodirectoraggressivewhendisagreeingwithothersPracticegivingfeedbackandsuggestionsinaconstructiveandprospectivewayExpressingopinionspolitelyandappropriatelyDeveloptheabilitytothinkonyourfeetandrespondquicklytodifferentsituationsLearntoadaptyourlanguageandcommunicationstyletodifferentaudiencesPrepareforcommonbusinessscenariosandpracticerespondingtothemImproveyourlisteningskillstobetterunderstandandrespondtoothers'needsFlexiblyrespondtodiversebusinessscenariosUnderstandtheculturaldifferencesthatmayaffectcommunicationLearntoadaptyourcommunicationstyletodifferentculturesEnhancingcrossculturalcommunicationskillsDevelopculturalawarenessandsensitivitytoavoidmisunderstandingsPracticecommunicationwithpeoplefromdifferentculturalbackgroundstoimprovecrossculturalcommunicationskills04PracticalTrainingofBusinessEnglishSpeakingParticipateinroleplayingactivitiestopracticebusinessconversationsandnegotiationsSimulatereallifebusinessscenarios,suchasmeetings,presentations,andclientinteractionsDevelopconfidenceandfluencyinspeakingbyactingoutdifferentrolesandsituationsRoleplayingandsimulationscenarioexercisesAnalyzeanddiscussactualbusinesscasestounderstandrealworldapplicationsofEnglishIdentifykeyvocabularyandphrasesusedindifferentbusinesscontextsLearntoapplylanguageskillstosolveproblemsandmakedecisionsinabusinessenvironmentRealcaseanalysisanddiscussionDeliveryclear,consensus,andsupervisorybusinesspresentationsandspeechesLearntechniquesforeffectivepublicspeaking,includingvoiceprojection,styles,andfinancialexpressionsPracticegivingreportsandpresentationsusingvisualaidsandmultimediatoolsBusinessSpeechandReportingSkillsTrainingUsefeedbacktoidentifyareasforimprovementandrefinespeakingskillsEngageininteractivequestionandanswersessionstoclarifydoublesandimproveunderstandingReceiveinstantfeedbackonspeakingperformance,includingpromotion,grammar,andvocabularyusageInteractiveQ&Aandinstantfeedback05RecommendedBusinessEnglishOralLearningResourcesBusinessEnglishtextbooksChoosetextbooksthatcoverawiderangeofbusinesstopics,suchasmarketing,finance,andmanagement,andthatincludesrealworldcasestudiesandpracticalexercisesCoachingmaterialsLookformaterialsthatprovideguidanceonpromotion,introduction,andadvertisingusage,aswellastipsongivingpresentationsandparticipatinginmeetingsIntroductiontohighqualitytextbooksandcoachingmaterialsOnlinecourses01EnrollinonlinecoursesthatofferstructuredbusinessEnglishoraltraining,withopportunitiestopracticespeakingthroughsimulationsandinteractiveexercisesLanguageexchangeapps02UselanguageexchangeappstoconnectwithnativespeakersofEnglishforconversationpractice,focusingonbusinessrelatedtopicsPodcastsandvideos03ListentopodcastsandwatchvideosonbusinessEnglishtoimproveyourlisteningskillsandlearnnewvocabularyandexpressionsRecommendationofonlinelearningplatformsandappsBusinesseventsandconferencesAttendbusinesseventsandconferencestomeetindustryprofessionalsandpracticeyourEnglishspeakingskillsinarealworldenvironmentNetworkinggroupsJoinnetworkinggroupsorclubsthatfocusonbusinessEnglishtomeetotherlearnersandpracticespeakinginasupportiveandcollaborativeenvironmentRollingopportunitiesLookforrollingopportunitiesthatinvolveusingbusinessEnglish,suchasassistingatinternationaleventsorworkingwithnonprofitorganizationsParticipateinofflineactivitiestoexpandyournetwork010203FollowindustrynewsStayuptodatewiththelatestnewsanddevelopmentsinyourindustrybyfollowingrelevantpublicationsandonlineresourcesAttendwebinarsandworkshopsParticipateinwebinarsandworkshopsonbusinessEnglishtolearnaboutnewtrendsandbestpracticesinthefieldNetworkwithindustryprofessionalsConnectwithindustryprofessionalsthroughsocialmediaandprofessionalorganizationstostayinformedaboutindustrydevelopmentandexpandyournetworkContinuouslymonitorindustrydynamicsandtrends06SummaryandOutlookBusinessEnglishvocabularyandexpressionsTraineeslearnedandpracticedkeytermsandphrasesrelatedtobusinesstopicssuchasmarketing,finance,andmanagementListeningandcomprehensionskillsTraineslistenedtobusinessrelatedaudiomaterialsandpracticedunderstandingandrespondingtotheminEnglishSpeakingskillsTraineespracticeddeliveringpresentations,participatinginmeetings,andnegotiatinginEnglishthroughroleplaysandsimulationsReviewthekeycontentofthistrainingsessionBusinessetiquetteandcultureTraineslearnedaboutbusinessetiquetteandculturaldifferencesininternationalbusinesssett