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學(xué)習(xí)有道Learningtolearn智慧樹知到期末考試答案+章節(jié)答案2024年壓力損害記憶和執(zhí)行能力也會(huì)損害運(yùn)動(dòng)技能。()
答案:對(duì)自信的表現(xiàn)是按照自己的方式,每一次都贏,通過一系列快速修復(fù)技巧技術(shù),鸚鵡學(xué)舌,然后炫耀。()
答案:錯(cuò)自尊水平會(huì)影響許多任務(wù)的表現(xiàn)()
答案:對(duì)使用理性思維對(duì)事實(shí)進(jìn)行清晰、理性的評(píng)估,可以彌補(bǔ)消極思維對(duì)自信造成的傷害。()
答案:對(duì)超我:包含了道德標(biāo)準(zhǔn)和理想、從他人那里獲得的對(duì)錯(cuò)意識(shí)。()
答案:對(duì)思想意識(shí),理性思考和積極思考并不都是改變消極思考的工具。()
答案:錯(cuò)關(guān)于及時(shí)總結(jié)和建立關(guān)聯(lián),表述正確的有Review:()
Thinkbackovermainpointsthespeakerhasalreadypresentedandseeifyoucanfollowtheconnectionsfromwhattheysaidthentowhattheyaresayingnow.
答案:對(duì)爬行動(dòng)物的大腦是最古老的大腦。()
答案:對(duì)我們的自我感覺來自于我們與他人的溝通。()
答案:對(duì)消極的想法會(huì)損害自信,損害表現(xiàn),麻痹心智技能。()
答案:對(duì)溝通中的障礙包括哪些層面:()
答案:physicalbarriers###emotionalbarriers###linguisticbarriers###psychologicalbarriers準(zhǔn)備演講稿開頭部分要注意的問題有:outlineofyourentirepresentation.Createadetailedplanwiththefollowingheadingsanddetails:()
答案:Attentiongrabbingopening###Topicstatement###Outlineofmainpoints關(guān)于傾聽策略中“調(diào)換頻道,認(rèn)真聽對(duì)方講話”,表述是否正確判斷對(duì)錯(cuò):()1.Tuneintothespeaker:Stopallnon-relevantactivitiesbeforehandtoorientyourselftothespeaker.2.Reviewwhatyoualreadyknowaboutthetopicbeforethespeakerbegins.
答案:對(duì)關(guān)于自我Intrapersonal溝通層面的沖突表述正確的有:()
答案:Intrapersonalcommunicationisconcernedwiththethoughtsandfeelingsofanindividual.###Throughthisdialoguewedevelopourself-concept,inotherwords,ideasaboutwhoweare.Intrapersonalconflict,therefore,isthestruggleapersonhaswithinthemselves.###Itinvolvestheinternaldialogue(conversationswithourselves)throughwhichwebecomeawareofwhatwethinkandwhywethinkit.關(guān)于管理沖突的表述正確的有:()
答案:Conflictisanunavoidable,normalpartoflife.Eventeasingandjokingaredisguisedformsofconflict.Alloursportsandgamesareconflictsituationswhetherweareplayingorsimplybeing‘couchpotatoes’.###Toavoidconflictbecominganissueinteamworkweneedtodevelopaclimateofco-operationandachievementofmutualgoals.###Creatinggoals,objectives,missionstatementsandchartershelpspeopleinmoderateconflicttofocusonwhattheywant.Toomuchconflictdistractsfromtheobjectives,becomesuncontrolledandtakesoffintowiderissueswitholdantagonismsfromthepastbeingdraggedin.###Weneedtobegoodlisteners,bepreparedtoshareinformationandregardtheotherpartyasreasonable.Whentrustispresent,theprospectsofagreementaregreat.Whenoneproblemsolvermeetsanotherthenoftentheproblemisspeedilyresolvedwithbothsidessatisfied.自尊可以分為高自尊和低自尊()
答案:對(duì)當(dāng)面對(duì)沖突的時(shí)候,要考慮的兩點(diǎn)內(nèi)容是:Whenyoubecomeengagedinaconflict,therearetwomajorconcernsyouhavetotakeintoaccount:()
答案:Keepingagoodrelationshipwiththeotherperson-youmayneedtobeabletointeracteffectivelywiththeotherpersoninthefuture.Therelationshipmaybeveryimportanttoyouoritmaybeoflittleimportance.###Achievingyourpersonalgoals-youareinconflictbecauseyouhaveagoalthatconflictswithanotherperson’sgoal.Yourgoalmaybehighlyimportanttoyouoritmaybeoflittleimportance.關(guān)于四種團(tuán)隊(duì)角色的名字和表述正確的是:()
答案:Doerurgingtheteamtogetonwiththetaskathand###Leadermakingsurethattheobjectivesareclearandagreed,andthateveryoneisinvolvedandcommitted###Carereasingtensionsandmaintainingharmoniousworkingrelationships###Thinkerproducingcarefullyconsideredideas,andweighingupandimprovingideasfromotherpeople團(tuán)隊(duì)成員的角色和責(zé)任描述正確的有:Teammembers’rolesandresponsibilities.Eachteammemberneedstobeinchargeofoneareaofresponsibility.Thesemayinclude,butnotberestrictedto:()
答案:checkingthateverybodyisuptodateandknowstheduedates###combiningtheslideshowpresentations###checkingthatthegroupprofileiscompletedandmeetingminutesarewritten###remindingteammembersofmeetingdates###organizingmeetingsandcheckingthateverybodyknowswhentheyare關(guān)于泰迪熊處理沖突動(dòng)物模型,表述正確的是:TheTeddyBear(Smoothing).泰迪熊(撫平安慰)()
答案:Theyareafraidthatiftheconflictcontinues,someonewillgethurtandthatwouldruintherelationship.他們放棄了維持關(guān)系的目標(biāo)。###ToTeddyBearstherelationshipisofgreatimportance,whiletheirowngoalsareoflittleimportance.對(duì)泰迪熊來說,關(guān)系是非常重要的,而他們自己的目標(biāo)是不重要的。泰迪熊想要被別人喜歡和接受###TeddyBearswanttobelikedandacceptedbyotherpeople.Theythinkthatconflictshouldbeavoidedinfavourofharmonyandbelievethatconflictscannotbediscussedwithoutdamagingrelationships.他們認(rèn)為為了和諧應(yīng)該避免沖突,并且認(rèn)為不破壞關(guān)系就不能討論沖突。他們擔(dān)心,如果沖突繼續(xù)下去,有人會(huì)受傷,這將破壞關(guān)系###Theygiveuptheirgoalstopreservetherelationship.TeddyBearssay,'I'llgiveupmygoalsandletyouhavewhatyouwantinorderforyoutolikeme'.TeddyBearstrytosmoothovertheconflictinfearofharmingtherelationship.泰迪熊說:“為了讓你喜歡我,我會(huì)放棄我的目標(biāo),讓你擁有你想要的。”泰迪熊試圖緩和沖突,因?yàn)樗鼈兒ε聜Ρ舜说年P(guān)系。團(tuán)隊(duì)做出決策的方法有?Thewaytomakedecisionswhenyouareworkinginagroupare:()
答案:Majorityvotes###Byconsensus演講中音量的控制,說法正確的有(
)
答案:Usealoud,clearvoice.使用響亮、清晰的聲音。###Projectyourvoicetothebackoftheroom.把你的聲音投射到房間的后面。演講的結(jié)尾部分要思考的關(guān)鍵點(diǎn)有:()
答案:Howwillyousummariseyourmainideas?###Howwillyouconcludeyourpresentationandthankyouraudience?Isthereaparticularthoughtorpointyouwouldlikethemtotakeaway?Ifso,finishonthis.演講的時(shí)候要使用的展示技術(shù)有哪些?()
答案:makinggesture,movement,andfacialexpressionthatsupportandemphasiseyourcontent###usingprops,costume,ordemonstrationmaterials###makingeyecontacttoengageandholdyouraudience’sattention###pausingfordramaticeffectoremphasis###usingastancethatisappropriateforaspeakerinaformalsituation###Useofslideshow.###varyingyourvolume,tone,pace,orstresstoemphasiseapointortogainorholdattention關(guān)于沖突有三類,分別是:Therearethreekindsofconflict:()
答案:Substantive###Intrapersonal###Interpersonal下列屬于溝通中語言障礙的有:()
答案:Varyingresponsestothemeaningofwords###Notknowingthelanguage如何參與“進(jìn)入”積極傾聽中去,以下策略,請(qǐng)選擇:Therearefivekeyelementsofactivelistening.Theyallhelpyouensurethatyouheartheotherperson,andthattheotherpersonknowsyouarehearingwhattheyaresaying.()
答案:RespondAppropriately.恰當(dāng)回應(yīng)###Showthatyouarelistening.表現(xiàn)出你在傾聽###Payattention.注意###Showthatyouarelistening.表現(xiàn)出你在傾聽。###Deferjudgment.推遲的判斷。屬于溝通的理論的是()
答案:Meaning-centredTheory###InteractionalTheory
sometimescalledtheProcessTheory右腦主導(dǎo)功能包括()(1)冒險(xiǎn)(2)安全(3)基于幻想的(4)相信事情
答案:(1)(3)(4)演講中面部表情表述正確有Facialexpression()
答案:Ifyouarenotinterestedinwhatyouaresayingyouraudiencewillnotbeeither.如果你對(duì)你說的話不感興趣,你的聽眾也不會(huì)感興趣。###Looklikeyouareinterestedinyourtopic.看起來你對(duì)你的主題很感興趣。###Connectwiththemfurtherbylookingatthemfromtimetotime.通過不時(shí)地看他們,與他們進(jìn)一步聯(lián)系。下列屬于溝通中心理障礙的有:(
)
答案:Differingpowerrelationships管理沖突的情緒層面,描述正確的是:()
答案:Oncetheemotionhasfadedawaythenitispossibletostateviewsandfeelingsconstructively.###Whenfeelingsarestrongwecannotberationalandcalm.Theconflictresolutionmethodismeanttoovercomethisbarrier.###Wemusttreateachotherwithrespect.Thisisconveyedbythewaywelisten,restatingeachother’sviewstoourmutualsatisfaction.Theactualwordsweuseneedtobecarefullymonitored.Ourbodylanguagerevealsourfeelingsthroughourtoneofvoice,facialexpressionsandgestures.Theycaneasilyactas‘roadblocks’toproceedings.演講的開頭部分要思考的關(guān)鍵點(diǎn)Introduction()
答案:Howwillyouintroducethetopichavechosen?###Howwillyououtlinewhatyourpresentationwillcover?###Howwillyougreetandengageyouraudience?下面那個(gè)屬于自我概念建立的途徑
答案:反饋評(píng)價(jià)以下那個(gè)不是信念的來源?()
答案:社會(huì)活動(dòng)以下那個(gè)不是態(tài)度影響的因素?()
答案:心情考慮所有可能合理發(fā)生的事情,并計(jì)劃好如何處理所有可能發(fā)生的意外??梢韵囊环N消極想法()
答案:對(duì)無法控制問題的擔(dān)憂準(zhǔn)備演講稿第二部分要注意的問題:()
答案:Createabulletpointedlistofthekeydetailsyouwillincludeforthismainpoint###Youwillneeddetailstoexpandonthismainidea.Copyandpastedetailsyouwanttoincludefromyourresearchlog.###Thislistmustdevelopyourmainpointbyusingexplanationsandexamples.###Youmustincludeagoodbalanceoffacts(comments,details,information),opinionandreflection.非語言溝通層面有:Non-VerbalCommunication()
答案:Pauses###Eyecontact###Hands###Stance關(guān)于停頓和聲調(diào)的描述Pitchandtone()
答案:Raiseandlowerthepitchofyourvoice(naturally!)tomakeyourvoiceinteresting.提高和降低你的聲音的音調(diào)(自然!)使你的聲音有趣。###Ifyouspeaklikearobot,inthesameboringtone,chancesarethatyouraudiencewillsoonstoplistening.如果你用同樣無聊的語調(diào)像機(jī)器人一樣說話,你的聽眾很可能很快就會(huì)停止傾聽。###Addexpressiontoaddemotionse.g.sincerity,disbelief,happiness,disappointment.增加表達(dá)來增加情緒,例如真誠、懷疑、幸福、失望。關(guān)于專注力的表述,正確的有Failingtoseelisteningaswork:()
答案:Activelisteningneedsyourfullconcentration.###Yourattitudemayaffectyourabilitytolisten.###Itishardwork.Activelisteningcanbeaffectedconsciouslyorunconsciouslybyprejudiceofvariouskinds.關(guān)于積極傾聽,需要做到以下幾點(diǎn):Tutorswillbeobservingyouandlookingforindicationsof:()
答案:clearandcoherentresponses###appropriateinterjectionsorquestions###verbalacknowledgementthroughfollow-upquestions,feedback,agreementordisagreement###theuseofbodylanguageforexamplenoddingorshakingthehead,leaningtowardsthespeaker###eyecontact###Activeinvolvementbyusingconstructivequestions,answeringquestions,andinvitingtheopinionsandcontributionsofothers.關(guān)于傾聽中的障礙,有哪些?()
答案:LackofInterest:###Physicaldiscomfort:###Distractions###Failingtoseelisteningaswork:###Thoughtspeed:以下那個(gè)不屬于會(huì)議的三個(gè)階段(
)
答案:退場(chǎng)階段管理沖突需要考慮三個(gè)層面分別是:ThreeAspectsofConflictThereareessentiallythreeaspectsofconflictthatneedtobefaced:()
答案:values###emotions###needs處理沖突的類型,以心里面的動(dòng)物為比喻,有哪幾類?()
答案:Turtle###Fox###Shark###Teddybear###Owl投票決策的方法有:Votingmethodsmayinclude:()
答案:raisingyourhand###speakingup(e.g.allthoseinfavourpleasesay‘a(chǎn)ye’)###Secretballot(whereyouwriteyourvoteonapieceofpaper)影響自尊的四個(gè)方面的因素有:Argylebelievesthereare4majorfactorsthatinfluenceself-esteem.()
答案:THEREACTIONOFOTHERS.Ifpeopleadmireus,flatterus,seekoutourcompany,listenattentivelyandagreewithuswetendtodevelopapositiveself-image.Iftheyavoidus,neglectus,tellusthingsaboutourselvesthatwedon’twanttohearwedevelopanegativeself-image.###IDENTIFICATION.Rolesaren’tjust“outthere.”Theyalsobecomepartofourpersonalityi.e.weidentitywiththepositionsweoccupy,therolesweplayandthegroupswebelongto.###SOCIALROLES.Somesocialrolescarryprestigee.g.doctor,airlinepilot,TV.presenter,premiershipfootballerandthispromotesself-esteem.Otherrolescarrystigma.E.g.prisoner,mentalhospitalpatient,refusecollectororunemployedperson.###COMPARISONWITHOTHERS.Ifthepeoplewecompareourselveswith(ourreferencegroup)appeartobemoresuccessful,happier,richer,betterlookingthanourselveswetendtodevelopanegativeself-imageBUTiftheyarelesssuccessfulthanusourimagewillbepositive.關(guān)于高自尊的表現(xiàn),描述正確的有:HIGHSELFESTEEMi.e.wehaveapositiveviewofourselves.Thistendstoleadto()
答案:Self-acceptance###Confidenceinourownabilities###Optimism###Notworryingaboutwhatothersthink關(guān)于我是誰的回答,下面各個(gè)層面描述正確的有:Thelistofanswerstothequestion“WhoAmI?”probablyincludeexamplesofeachofthefollowingfourtypesofresponses:()
答案:SocialRoles:Weareallsocialbeingswhosebehaviorisshapedtosomeextentbytherolesweplay.Suchrolesasstudent,housewife,ormemberofthefootballteamnotonlyhelpotherstorecognizeusbutalsohelpustoknowwhatisexpectedofusinvarioussituations.###PhysicalDescription:I’mtall,haveblueeyes...etc.###PersonalTraits:Theseareathirddimensionofourself-descriptions.“I’mimpulsive...I’mgenerous...Itendtoworryalot”...etc.###ExistentialStatements(abstractones):Thesecanrangefrom"I’machildoftheuniverse"to"I’mahumanbeing"to"I’maspiritualbeing"...etc.關(guān)于低自尊的表現(xiàn),描述正確的有:LOWSELFESTEEMi.e.wehaveanegativeviewofourselves.Thistendstoleadto()
答案:Pessimism###Alwaysworryingwhatothersmightthink###Lackofconfidence###Wanttobe/looklikesomeoneelse職業(yè)發(fā)展路徑根據(jù)行業(yè)分類,可以分為6類,分別是TheVocationalPathwaysaremadeupofsixsectorsofindustry:()
答案:ServicesIndustries.###ManufacturingandTechnology###ConstructionandInfrastructure;###CreativeIndustries.###SocialandCommunityServices###PrimaryIndustries關(guān)于集中注意力,判斷對(duì)錯(cuò)()Concentrate:Wecanthinkfasterthanthespeakercanspeaksochallengeyourselftousethetimelapsetoguesswhatthespeakerwillsaynextortoanalysethemessageyouaregettingfromthespeaker’swords.
答案:對(duì)關(guān)于尋找更深層的意義,判斷對(duì)錯(cuò)()Lookfordeepermeanings:Challengeyourselftolookfororthinkaboutevidenceforandagainstthekeypointsthatthespeakerismaking.
答案:對(duì)動(dòng)機(jī)被認(rèn)為是畜促使一個(gè)人行動(dòng)的沖動(dòng),但是有一個(gè)內(nèi)在的過程是一個(gè)人朝著一個(gè)目標(biāo)前進(jìn)那就是動(dòng)力。()
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()METAPHOR:Comparingtwothings,sayingthatonethingisanother.
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()RHETORICALQUESTIONS:Askingaquestionforeffect,notexpectingorrequiringananswer.
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()ASSONANCE:Theuseofrepeatedvowelsoundstocreateinternalrhyming
答案:對(duì)haveandexpressfeelingsandopinions是自信的權(quán)利。()
答案:對(duì)鍛煉可以增強(qiáng)腦力。()
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()REPETITION:Sayingthesamewordsorphrasesmorethanonceforeffect.
答案:對(duì)演講正文的目的是真正要說的內(nèi)容,主要步驟:TheBodyofyourSpeech:Whatdoyouwanttosay?()
答案:Find/readsomeusefulbooks,articles,brochures,etc.togetafeelforthesub-topic.找/讀一些有用的書、文章、小冊(cè)子等來感受一下這個(gè)子主題。###Writethebodyofyourspeech.Themainideasneedtobeseparate(inseparateparagraphs)inyourspeechbuttheydoneedtobelinkedi.e.onemainideaneedstobelinkedtothenext.寫出你演講的主體。在你的演講中,主要思想需要分開(在不同的段落中),但它們確實(shí)需要聯(lián)系在一起,也就是說,一個(gè)主要思想需要和下一個(gè)聯(lián)系在一起。###Fromyourreadingsyouneedtodevelop‘Mainideas’.TheMainideascouldalsobequestionsthatyouwillresearch.RecordyourMainideasorresearchquestionsonyourIndividualApprovalForm.從你的閱讀中,你需要發(fā)展“主要思想”。主要觀點(diǎn)也可能是你要研究的問題。將你的主要觀點(diǎn)或研究問題記錄在你的個(gè)人批準(zhǔn)表格上。###ResearchyourMainideasthoroughly.徹底研究你的主要觀點(diǎn)。準(zhǔn)備演講稿結(jié)尾部分要注意的問題有:()
答案:Thankingyouraudience###Concludingyourpresentation###Asummaryofyourkeydetailsforeachmainpoint關(guān)于就事論事,表述正確的有()Beobjective:Don’tmakehastyjudgements.Listenfirst,andthenmakedecisions.Don’tletprejudicescolouryourthinking…givethespeakerachance…youmaylearningsomethingworthknowing.
答案:對(duì)確定會(huì)議議程階段,需要考慮的問題有:Agreedmeetingprocedures.()
答案:Whowilllead/chairthemeetings?###Howwillthereasonsforandoutcomesofthemeetingberecorded?會(huì)議原因和結(jié)果###Whatwillteammembersdoiftheycannotattendascheduledmeeting?###Howfrequentlywillyoumeet?Where?關(guān)于處理沖突類型和對(duì)應(yīng)表述正確的有:()
答案:Owl=Collaborating貓頭鷹=合作###Turtle=Avoiding
烏龜=逃避###Fox=Compromising狐貍=妥協(xié)###Shark=Competing
鯊魚=競(jìng)爭(zhēng)的###Teddy-Bear=Accommodating泰迪熊=通融克服演講緊張的技巧有:Tohelpovercomenervestrythefollowingtips:()
答案:TipThree:Usingtechnologyforvisualaids###TipOne:Bewellprepared###TipTwo:Don’tleton###TipFour:Intimidatingaudiences求職的時(shí)候,招工方對(duì)于有效溝通能力的表述有可能有哪些?()
答案:teamspeaking###interpersonal###writingskills關(guān)于溝通中的噪音表述正確的是:()
答案:Noise(alsocalledinterferenceorbarriers)interruptstheprocessandconfusesthemessagebeingcarried.###Noisemayincludephysical,psychological,emotionalorlinguisticbarriers.###Noiseisanykindofinterferencethatinterruptsorpreventsthesuccessfultransmissionofthemessage關(guān)于演說技巧SpeakingTechniques,包括幾個(gè)方面:()
答案:Pace###Pitchandtone###Articulation###Volume###Facialexpression下列屬于溝通中情感障礙的有:()
答案:Feelingstrongemotions演講開頭的目的是要吸引人,要做到:Whichintroductionwouldyouprefertoheartohear?Why?Thinkabouthowyoucangetyouraudience’sattention.Inyourintroductionyouneedto:()
答案:Introduceyourself介紹自己###Introduceyoursub-topic.介紹主要議題###Introducethe3-5mainideasyouaregoingtotalkabout.Thisensuresthatyouraudienceknowswhattolistenfor.介紹幾個(gè)接下來要談?wù)摰闹饕^點(diǎn)馬斯洛需求理論層次是指生理的需要,安全的需要,(),尊重的需要,自我實(shí)現(xiàn)的需要。
答案:歸屬和愛的需要溝通中的互動(dòng)模型和意義模型,區(qū)別在于()
答案:Thefirstlooksattheprocessofcommunication;###thesecondlooksattheoutcome.通過最初的過程來解決由()所產(chǎn)生的緊張感,這個(gè)過程涉及到對(duì)所需要的對(duì)象形成一種心理意象,作為滿足需求的一種方式。
答案:快樂原則通過什么改變我們的態(tài)度?
答案:思考關(guān)于使用積極的身體語言,判斷對(duì)錯(cuò)()Usepositivebodylanguage:Situp;don’tlieonthedesk.Leanforward,lookawake.
答案:對(duì)可以使用喚醒意識(shí)的技術(shù)挑戰(zhàn)負(fù)面想法。()
答案:對(duì)有威望的社會(huì)角色有醫(yī)生、飛行員、主持人等;有污名的社會(huì)角色有囚犯、精神病人等。()
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()ALLITERATION:Repeatedconsonantsoundsatthestartofwords.
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()CLICHé:Acommonplacesayingthatisusedfrequently
答案:對(duì)關(guān)于清晰發(fā)音的描述:Articulation,Thisissayingwordsclearlyanddistinctly.()
答案:Practisebysayingdifficultcombinationsofwords.###Alsolearnhowtosayunfamiliarwordscorrectly.###Sayingwordsclearlyandcorrectlymakesitmucheasierforyouraudiencetohearyou.關(guān)于溝通的定義:Wecandefinecommunicationas:()
答案:andthedevelopmentofsharedmeaningbetweentwopeopleorgroupsofpeople.###anexchangeofmessages關(guān)于語速的表述.PaceThisishowquicklyorslowlyyouarespeaking.Consider:?Ifyouspeaktooquickly,youraudiencewillbecomeexhaustedlisteningtoyou.?Ifyouspeaktooslowly,youraudiencewillloseinterestandmayevenfallasleep.()
答案:Varyyourpaceforeffectthroughoutyourspeech.Beawareofhowfastyouarespeaking.在整個(gè)演講過程中改變你的語速以達(dá)到效果。注意你說得有多快。###Pauseafteraquestionsothatyouraudiencecancontemplatearesponse.提問后停頓一下,以便聽眾能夠思考如何回答。###Pauseafterakeyideaorstatementtogiveyouraudiencetimetothinkaboutwhatyouhavejustsaid.在一個(gè)關(guān)鍵的觀點(diǎn)或陳述之后暫停,讓你的聽眾有時(shí)間思考你剛剛說了什么。為了讓演講更加留給人深刻印象,有體現(xiàn)技術(shù),更加激發(fā)思想,我們的演講必須做到:Aimtomakeyourspeechmemorable,skillfulandthoughtprovoking.Youspeechwillneedtobestructuredinthefollowingway:()
答案:Abriefconclusion###Abriefintroduction###3-5keypointsinthebodyofyourspeech關(guān)于人際Interpersonal溝通層面的沖突表述正確的有:()
答案:Interpersonalcommunicationisinteractingone-to-onewithotherpeople.Thiscanbeface-to-faceorthrough‘a(chǎn)synchronous’communicationsuchase-mailortelephoneconversations###.Interpersonalconflictisrelatedtodifferencesbetweenpeople-notadifferenceofopinionsuchashowmuchmoneytospend.###Theyaresometimesreferredtoas‘personalityclashes’.達(dá)成一致的流程有:consensusTheprocess:()
答案:Everybodyagreeswiththefinaldecision.###Allparticipantsinthedecision-makingprocessaregivenequalinputintotheprocess.Throughequalinput,participantshavetheopportunitytosuggestorblockideas/proposals.###Compromiseisacommontechniqueusedinconsensusdecision-making,asitemphasisescommonagreementoverdifferences.###Theparticipantshavethewelfareofthewholegroupinmindwhenmakingtheirdecision,ratherthanjustthemajority.###Thosewhowillbeaffectedbythedecisionparticipateinthedecision-makingprocess.關(guān)于高效溝通的表述,正確的有:()
答案:Inordertoachieveeffectivecommunicationwemustworktogethertoconstructsharedmeaning###Intheprocessweencodeanddecodemessageswhicharetransmittedthroughchannels,inacontext,andfilteredbyperception###Theresultissharedmeaningaboutthemessageandtherelationshipbetweenthepeopleinvolved###Yourchallengeistocreateamodelwhichillustratesthistheoryofeffectivecommunication下列屬于溝通中物理障礙的有:()
答案:Hearingdifficulties下列不屬于服務(wù)行業(yè)的是哪一項(xiàng)()
答案:面點(diǎn)師傅關(guān)于傾聽時(shí)候身體不舒適的例子Physicaldiscomfort:Youwon’tlistenwellifyouare()
答案:hot###hasflickeringlightsorifyouareuncomfortableinanyway.###hungry###inaroomthatistoocrowded###tired###cold高自尊有四種表現(xiàn),對(duì)自己的能力有信心、自我接納、不擔(dān)心別人怎么想以及()
答案:樂觀自我概念的基礎(chǔ)是社會(huì)文化。()
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()SIMILE:Comparingonethingtoanother,usingthewords‘like’or‘a(chǎn)s’.
答案:對(duì)關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()ONOMATOPOEIA:Wordsthatsoundliketheirmeaning.
答案:對(duì)態(tài)度是人們?cè)谧龀鰧?dǎo)致行為的決定之前,表現(xiàn)出來的對(duì)他人和當(dāng)前環(huán)境的心理傾向。()
答案:對(duì)結(jié)交真心朋友有一個(gè)前提就是幫助我們建立正確的價(jià)值觀、道德觀。()
答案:對(duì)演講前準(zhǔn)備什么?()
答案:Writeyourspeechoutinfullandreaditseveraltimes.Thiswillgiveyouconfidencebecauseyouknowthecontent.###Youwillfeelmoreconfidentandlessnervousifyouarewellprepared.Doyourresearch.Don’t‘wingit’.###Beconfident.Youknowmoreaboutthetopicthananybodyelseintheroomsobeproudofwhatyoucanknow.###Practiceyourperformancebeforetherealthing.Practicewithyourvisualaidssothatyouknowthatyouare100%prepared.###Plancarefullywithyourteamandresearchyourmainideas.Askyourteammembersforhelpifyouneedto.關(guān)于互動(dòng)理論的表述正確的是:()
答案:Themessageisthentransmittedbyachannel.Thechannelistheroutethroughwhichcommunicationtakesplace,forexampleface-to-faceorbye-mail.###Thereceivergivesfeedbackbysendinganothermessagebacktothesendertoreplyortoacknowledgereceiptofthefirstmessage.###TheSenderhasathoughtorideaandencodesthatthoughttoformamessage.Encodingmayinvolvewords,graphics,writtenlanguage,facialexpressions,spokenwordsandbody-language,forexample.###TheSenderisthepersontransmittingthemessage.TheReceiveristhepersonreceivingthemessage.###Thereceiverreceivesthemessageanddecodesit.Decodinginvolvesthetranslationofwordsorsymbolsintothoughtsorideas.關(guān)于團(tuán)隊(duì)成員不同的文化價(jià)值觀,需要了解問題有Differingculturalvaluesofteammembers.()
答案:Howwillyouacknowledgethesedifferingculturalvaluesinyourpresentations?你將如何在你的演講中承認(rèn)這些不同的文化價(jià)值?###Whatistheculturalbackgroundofeachteammember?每個(gè)團(tuán)隊(duì)成員的文化背景是什么?###Whataretheculturalvaluesthateachteammemberbringstothegroupregardingpublicspeaking?關(guān)于公開演講,每個(gè)團(tuán)隊(duì)成員帶給團(tuán)隊(duì)的文化價(jià)值是什么?演講中使用技術(shù)的策略有:()
答案:Makesureyoupractisewithyourdisplayequipmentbeforethedayofyourpresentation.###Usingtechnologyforvisualaids###Thisincludescheckingpowersocketsandplugs.Checkthatyouknowhowtousetheequipmentavailabletoyouintheroom.###Standsothatyouraudiencecanseeyourslidesandanyothervisualaids.大腦結(jié)構(gòu)的部分中沒有()
答案:兩棲動(dòng)物的大腦猶太企業(yè)家和中國企業(yè)家相比,沒有的特性是()
答案:猶太企業(yè)家貪圖急功近利左腦主導(dǎo)功能不包括()
答案:頓悟關(guān)于發(fā)表演說時(shí)幻燈片制作說法正確的有:()
答案:Yourpresentationlooksprofessional###Theyarequicktoprepare###Theymakeitcleartoyouraudiencewhatthekeyideasare###Slidesenhanceyourpresentationmakingitmoredynamic###Colouranddesign,picturesandgraphicsaddvisualinterest###Theyarequicktodisplay演講前要思考的關(guān)鍵點(diǎn)有:()
答案:Whatismytopic?###Whatismyworkplace/real-worldcontext?###Whatisthepurposeofmypresentation/whatamIhopingtoachieve?###Whoismyaudience?###WhatcanIdotohelpmyaudienceunderstandthisinformation?Forexample:handoutsorothervisualmedia.###Whatwillmyaudiencewanttoknow?下列屬于自我管理應(yīng)該達(dá)成的學(xué)習(xí)結(jié)果是()
答案:Youmustidentifyconsequencesofstress.###Youmustidentifyindividualprioritiesthatrequiretimeandfocus.###Youmustcreateapersonaltimetableforoneweekthatshowshowyouwillspendyourtime.Thismustincludesometimeforyourprioritiesandholisticneeds.###Youmustshowunderstandingofholisticwellbeingbyidentifyinghowyourneedsfitintothefollowingdimensions:family/social,physical,emotional/cognitive(mental)andspiritual.###Youmustidentifystrategiestominimisestress.###Youmustidentifyroadblocksthatpreventtheachievementofyourpriorities.###Youmustidentifysymptoms/signsofstress.關(guān)于演講中語言特點(diǎn)的術(shù)語和定義描述,請(qǐng)判斷對(duì)錯(cuò)()HYPERBOLE:Thedeliberateuseofexaggeration.
答案:對(duì)關(guān)于實(shí)質(zhì)層面的沖突表述正確的有SubstantiveThistypeofconflictisrelatedtoissues.Itcanincludeconflictover
答案:Thefactsinasituation,e.g.Thereisanerrorinaperson’sworkortheworkhasnotbeendone.###Valuesandbeliefse.g.Outputsorrelationshipsaremoreimportantthantheprocess.###Endsorgoalse.g.whyIneedtodothisassignment.###Thewaysormeansofachievingthesolutiontoaprobleme.g.Howwewillgettheslidescombinedasoneset.高效的演講應(yīng)該具有以下特點(diǎn):Aneffectivepresentationneedsto:()
答案:Bememorable.Makeyourmessageandyourdeliverymemorable.Canyourecallhearing“Ihaveadream”atsometime?(Think:MartinLutherKing)?是難忘的。讓你的信息和表達(dá)令人難忘。你還記得在什么時(shí)候聽到“我有一個(gè)夢(mèng)想”嗎?(想想:馬丁·路德·金)###Usethe[English]languagecorrectly.Thisincludesgrammar,sentenceconstructionandpronunciation.Youlookandsoundprofessionalifyouusethelanguagecorrectly.正確使用英語。這包括語法、句子結(jié)構(gòu)和發(fā)音。如果你正確使用語言,你看起來和聽起來都很專業(yè)。###Makepeoplethink.MartinLutherKing’s‘Ihaveadream’speechwaswrittentocampaignforequalrightsforblackAmericans.Itwasdesignedtoinspireandconnectwithhisaudience.讓人們思考。馬丁·路德·金的“我有一個(gè)夢(mèng)想”演講是為爭(zhēng)取美國黑人的平等權(quán)利而寫的。它的目的是激勵(lì)和聯(lián)系他的觀眾。下列不能通過什么專業(yè)的學(xué)習(xí)進(jìn)入生產(chǎn)和技術(shù)類的工作的是()
答案:管理關(guān)于避開干擾,判斷對(duì)錯(cuò)()Avoiddistractions:Seatyourselfnearthespeaker.Don’tsitwithpeopleyouknowwilldistractyou.Turnoffyourphone.
答案:對(duì)關(guān)于意義中心的溝通理論模型,表述正確的是:()
答案:Thewaywereceive,understandandinterpretmessagesiscalledourperception.Perceptionactsasafilterthroughwhichweseetheworld.###Thetheorytakesintoaccountpersonaldifferences.Thesemayincludedifferentpersonalities,upbringings,culturesandexperiences.Theseaffectourunderstandingofthemessageswereceive.###Thistheoryviewscommunicationastheoutcomeofaprocess–nottheprocessitself.Inthistheorythecommunicatorsnegotiatemeaningandtheirrelationship.Whentwopeoplesharecommunication,thefocusisonwhatishappeningbetweenthem.準(zhǔn)備演講稿第三部分要注意的問題有:()
答案:Youwillneeddetailstoexpandonthismainidea.Copy
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