美國金融網絡行業(yè)市場前景及投資研究報告-培訓課件外文版2024.6

DIGITAL

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TRENDSCybercrimeandthefinancialindustryintheUnitedStatesCHAPTER

01OverviewIndustrysectorsmosttargetedbyransomwareattacksintheUnitedStatesin2023U.S.industriesmosttargetedbyransomware2023Numberofcomplaints100050150200250300HealthcareandpublichealthCriticalmanufacturingGovernmentfacilitiesInformationtechnologyFinancialservices249218156137122CommercialfacilitiesFoodandagricultureTransportation877544CommunicationsEnergy3230Chemical24EmergencyservicesWaterandwastewatersystemsDefenseindustrialbase9824Description:In2023,theU.S.InternetCrimeComplaintCenter(IC3)receivedapproximately250complaintsindicatingransomwareattacksinhealthcareorganizations.Thesecondmostvictimizedindustrysectorwascriticalmanufacturing.Governmentfacilitiesrankedthird,with156complaints.Financialservicesorganizationsfiled122complaintsduringtheexaminedyear.ReadmoreNote(s):UnitedStates;2023;numberofcomlaintsreceivedbyInternetCrimeComplaintCenter(IC3)Source(s):FBI;IC3Paymentservicesmostfrequentlyimpersonatedinfinancialphishingattacksworldwidein2022Globalpaymentsystemsmostimpersonatedinphishing2022Shareofattacks40%0%10%20%30%50%60%70%80%90%84.23%PayPalMasterCardInternationalVisaInc.3.75%3.1%AmericanExpressAcxsys2.02%1.9%1.33%0.76%0.72%CieloS.A.squareJCB(JapanCreditBureau)UCCardCoLtd.Other0.43%1.76%5Description:In2022,PayPalwasthemostfrequentlyimpersonatedpaymentserviceinfinancialphishingattacksworldwide.Roughly84percentoftheattacksimpersonatedthisservice.MasterCardInternationalwasthesecond-mostoftenexploitedpaymentsysteminattacksaimingatluringusersintogivingtheirinformation,withnearlyfourpercentofthecases.ReadmoreNote(s):Worldwide;2022;attacksdetectedbyKasperskyLabs,widerindustrymetricsmayvarySource(s):AtlasVPN;KasperskyLabGlobalnumberofdatabreacheswithconfirmeddatalossfromNovember2021toOctober2022,bytargetindustryandorganizationsizeDatabreachesworldwide2021-2022,bytargetindustryandorganizationsizeTotal519968Small3764Large2231Unknown460063TotalAccommodationAdministrativeAgricultureConstructionEducation32811313330306641612389328103823231820282EntertainmentFinance1477433380918151904213953388HealthcareInformationManagementManufacturingMining25913182150226116Description:BetweenNovember2021andOctober2022,5199organizationsworldwideexperienceddatabreachesthatincludedconfirmeddataloss.Amongselectedindustries,firmsinthepublicadministrationsectorsawthehighestnumberofdataviolations.Regardingorganizationsize,smalleroneswerevictimizedbydatabreachesmorethanlargecompanies.ReadmoreNote(s):Worldwide;November2021toOctober2022;dataisbasedonVERISreporting;widerindustrymetricsmayvarySource(s):VerizonGlobalindustrysectorsmosttargetedbybasicwebapplicationattacksfromNovember2021toOctober2022Basicwebapplicationattacks:globalmost-targetedindustries2021-2022Numberofincidents80

1000204060120140160180200FinanceInformation173121Professional113Healthcare98ManufacturingPublicadministrationEducation585242OtherservicesEntertainmentTransportationRetail28242218RealestateAccommodation15157Description:BetweenNovember2021andOctober2022,thefinancialindustrywasthemosttargetedbybasicwebapplicationattacksworldwide.Institutionsinthissectorsaw173suchincidentsinthemeasuredperiod.Thesecond-mosttargetedwastheinformationsector,with173attacks,whiletheprofessionalsectorrankedthird,experiencing113incidentsofbasicwebapplicationattacks.ReadmoreNote(s):Worldwide;November1,2021toOctober31,2022;excludingincidentsandbreachesaffectingindividualsthatcannotbetiedtoanorganizationalattributelossSource(s):VerizonIndustriesmostfrequentlyimpactedbyransomwareintheUnitedStatesin4thquarter2023IndustriesimpactedbyransomwareintheU.S.Q42023Shareofvictims10%0%5%15%20%25%ProfessionalservicesHealthcare22.2%16%Publicsector11.1%10.4%ConsumerservicesSoftwareservicesFinancialservicesRetailing7.6%5.6%4.9%4.2%MaterialsFoodandstaplesretailRealestate4.2%4.2%TechnologyhardwareInsurance2.8%2.1%1.4%0.7%UtilitiesAutomobile8Description:Inthefourthquarterof2023,professionalservicesweretheindustryintheUnitedStatesmostimpactedbyransomwareattacks,withmorethan22percentofannualattackstargetingtheindustry.Healthcarerankedsecond,with16percentoftheattacks,followedbythepublicsector,with11.1percent.ReadmoreNote(s):UnitedStates;Q42023;amongU.S.organizations;basedonsource'scharacteristics;widerindustrymetricsmayvarySource(s):CovewareShareoffinancialphishingattacksworldwidefrom2016to2022Globalshareoffinancialphishingattacks2016-202260%53.8%51.4%50%40%30%20%10%0%47.5%44.7%41.8%37.2%36.3%20162017201820192020202120229Description:In2022,around36percentoftotalphishingattacksworldwidetargetedfinancialinstitutions,downfromnearly42percentin2021.Amongtheorganizationsattackedbyfinancialphishing,deliverycompanieswerethemosttargeted,withmorethan27percentofphishingattacksinvolvingthem.ReadmoreNote(s):Worldwide;2022;attacksdetectedbyKasperskyLabs,widerindustrymetricsmayvarySource(s):KasperskyLabDistributionoffinancialphishingattacksworldwidein2022,bytypeoforganizationGlobalfinancialphishingattackshare2022,bycompanytypeOther7.38%Instantmessenger2.02%Onlinegame2.84%Deliverycompany27.38%Socialnetwork6.83%Web-service8.24%E-shop15.56%Globalinternetportal8.97%Bank10.39%Paymentsystem11.00%10Description:In2022,deliverycompaniesweretargetedmostbyphishingattacks.Theyaccountedforover27percentoffinancialphishingattacksworldwide.E-shopsrankedsecondwithnearly16percent,whilepaymentsystemsfollowedwith10.39percentofthephishingattacksintheexaminedyear.ReadmoreNote(s):Worldwide;2022;AttacksdetectedbyKasperskyLabs;widerindustrymetricsmayvarySource(s):KasperskyLabCHAPTER

02FinancialindustrycyberattacksMostfrequentlyencounteredtypesoffinancialcybercrimeamongAmericansasofSeptember2023U.S.mostcommonfinancialcybercrimeorfraudvictims202370%64%60%50%40%30%20%10%0%32%31%23%14%2%CreditcardfraudDatabreachAccounthackingOnlinebankingfraudorscamPhishingOther12Description:ASeptember2023surveyofAmericanadultsfoundthatthemostfrequentlyexperiencedtypeoffinancialcybercrimewascreditcardfraud,reportedbyroughly64percentofrespondents.Thebreachoffinancialdatawasrankedsecond,followedbyaccounthacking.ReadmoreNote(s):UnitedStates;September15to18,2023;319respondents;18yearsandolderSource(s):Ipsos;WellsFargoShareofAmericansbeingavictimoffinancialcybercrimeorfraudasofSeptember2023,byagegroupU.S.financialcybercrimeorfraudvictims2023,byage40%36%34%35%30%25%20%15%10%5%31%22%0%18-34years35-54years55yearsandolderTotal13Description:ASeptember2023surveyofAmericanadultsfoundthatthreein10respondentshadexperiencedfinancialfraudorcybercrime.Individualsbetween35and54yearsweremoreoftentargetedbyfinancialcybercrime,with36percentstatingso.Amongtheyoungergeneration,individualsbetween18and34years,thissharewaslower,22percent.ReadmoreNote(s):UnitedStates;September15to18,2023;1,005respondents;18yearsandolderSource(s):Ipsos;WellsFargoMostfrequentlytakenactionstakenbyU.S.adultsforfinancialcybersecurityasofSeptember2023U.S.adultscommonfinancialcybersecurityactions202380%72%70%60%50%40%30%20%10%0%64%57%50%39%12%6%5%IavoidclickingonlinksorKeepingmyfinancialinformationsecure

informationonIavoidenteringsensitiveIhaveantivirussoftwareandantimalwareIenablemulti-

Theconvenienceof

Idon’thavestrongfactor

savingmyaccount

enoughpasswordsauthenticationfor

informationwith

onmyonlineonlinefinancial

anonlineretailer

financialaccountsIoftensharepersonalinformationonsocialmediadownloadingattachmentsfrom

isapriorityformeunknownsenderspublicWi-Finetworkssoftwareonmyhomecomputer

accountswhenever

duringcheckoutpossibleoutweighstheriskofexposingmyinformationtoadatabreach14Description:InaSeptember2023survey,roughly72percentofAmericanadultsstatedthattheyavoidedclickingonlinksordownloadingattachmentsfromunknownsenders.Afurther64percentsaidsecuringtheirfinancialinformationwasapriorityforthem.Additionally,57percentsaidtheyavoidedenteringsensitiveinformationonpublicWi-Finetworks.ReadmoreNote(s):UnitedStates;September15to18,2023;1,005respondents;18yearsandolderSource(s):Ipsos;WellsFargoAmericanadultsonprobabilityofthemencounteringfinancialcybercrimeinthefutureasofSeptember2023LikelihoodofU.S.adultsfallingavictimtofinancialcybercrimeorfraud202350%44%45%40%40%35%30%25%20%15%10%5%8%8%0%VerylikelySomewhatlikelyNotsolikelyNotatalllikely15Description:InaSeptember2023survey,40percentofAmericanadultsstatedthatitwassomewhatlikelythattheywouldbecomevictimsoffinancialcybercrimeoronlinebankingfraudinthefuture.Afurthereightpercentsaidtheywereverylikelytoencounterfinancialcybercrime.ReadmoreNote(s):UnitedStates;September15to18,2023;1,005respondents;18yearsandolderSource(s):Ipsos;WellsFargoMostcommonactionstakenbyAmericansafterexperiencingfinancialcybercrimeorfraudasofSeptember2023CommonactionstakenafterfinancialcybercrimeU.S.2023100%93%90%80%70%60%50%40%30%20%10%0%86%61%44%34%26%ChangedmypasswordsContactedmybank/financialproviderPlacedafraudalertonyourcreditreportContactedthecreditbureausReportedfraudtolaw

Scannedmyinformationenforcement

onthedarkweb16Description:ASeptember2023surveyofAmericanadultsfoundthatmorethanninein10respondentschangedpasswordsafterexperiencingfinancialcybercrime.Furthermore,86percentsaidtheycontactedtheirbankorthefinancialproviderafterrealizingtheyencounteredafinancialcyberattack.ReadmoreNote(s):UnitedStates;September15to18,2023;18yearsandolderSource(s):Ipsos;WellsFargoShareoffinancialorganizationsworldwidehitbyransomwareattacksfrom2021to2023Rateofransomwareattacksinfinancialinstitutionsworldwide2021-202370%60%50%64%55%40%34%30%20%10%0%20212022202317Description:From2021to2023,theshareoffinancialinstitutionsworldwideexperiencingransomwareattackshasincreasedsignificantly.In2023,roughly64percentoffinancialorganizationsworldwidereportedexperiencingaransomwareattack,comparedto55percentin2022and34percentin2021.ReadmoreNote(s):Worldwide;2021to2023Source(s):SophosAnnualnumberofcomplaintsaboutransomwareattacksinfinancialindustryintheUnitedStatesfrom2021to2023U.S.financialservicesransomwarecomplaints2021-2023140120100122898880604020020212022202318Description:In2023,financialinstitutionsintheUnitedStateshavefiled122complaintsaboutransomwareattacks.Thisfigurerepresentsanincreasefrom89complaintsin2021and88complaintsin2022.ReadmoreNote(s):UnitedStates;2021to2023;basedoncasesreportedtoIC3Source(s):FBI;IC3Numberofcyberincidentsinthefinancialindustryworldwidefrom2013to2022Globalnumberofcyberattacksinfinancialsector2013-2022CyberincidentsCyberincidentswithdatadisclosure3,0002,5002,0001,5001,0005000201320142015201620172018201920202021202219Description:In2022,therewere1,829reportedcyberincidentsinthefinancialindustryworldwide,downfrom2,527intheprecedingyear.Coherently,thenumberofdatabreachesdecreasedwithinthelasttwoexaminedyears,goingform690in2021to477in2022.Overall,2021sawthemostsignificantnumberofcyberincidentssince2013.ReadmoreNote(s):Worldwide;2013to2022Source(s):VerizonDistributionofcyberattacksonfinancialandinsuranceorganizationsworldwidefromOctober2021toSeptember2022,bytypeGlobalmostfrequentcyberattacksinfinancialindustry2022,bytype45%40%40%35%30%25%20%15%10%5%23%20%8%8%1%0%MalwareNetworkandapplicationSystemanomaliesAccountanomaliesSocialengineeringPolicyviolations20Description:BetweenOctober2021andSeptember2022,malwarewasthemostcommontypeofcyberattackinfinancialandinsuranceorganizations.Theattackvectortargetedaround40percentoforganizationsworldwide.Networkandapplicationanomaliesrankedsecond,with23percentoforganizationsexperiencingsuchcyberattacks,whilesystemanomaliesfollowed,with20percent.ReadmoreNote(s):Worldwide;October2021toSeptember2022;basedontheVERISframework;widerindustrymetricsmayvary;*Figuresarerounded

ReadmoreSource(s):OrangeCHAPTER

03DatabreachesLargestdatabreachesinfinancialindustryworldwideasofAugust2023,bynumberofcompromisedrecordsAll-timebiggestfinancialdatabreachesworldwide2023Number

ofcompromised

data

sets885millioncreditcardapplications147millioncustomersFirstAmericanFinancialCorp(2019)Equifax(2017)Heartland(2008)130milliondebitandcreditcardnumbers100millioncreditcardapplications83millionaccountsCapitalOne(2019)JPMorganChase(2014)Experian(2020)24millioncustomersBlock(2022)8.2millionemployeesDesjardins(2019)4.2millioncustomersFlagstarBank(2022)WestpacBankingCorporation(2013)1.5millioncustomers98,000customers22Description:Between2008and2023,themostsignificantdatabreachinthefinancialindustryworldwidewasdetectedin2019intheUnitedStatesattheFirstAmericanFinancialCorporation.Thisdatabreachcausedtheleakageof885millionfinancialandpersonalrecords.Thefinancialindustryisoneofthemosttargetedsectorsbycyberattacksthatleadtodatabreaches.However,cyber-attacksarenottheonlyreasonforadatabreach.Sometimesdatacompromiseoccursduetootherreasons,[...]

ReadmoreNote(s):Worldwide;August2023Source(s):UpGuardNumberofcyberincidentsinfinancialandinsuranceindustrywithconfirmeddatadisclosureworldwidefromNovember2018toOctober2022Globalnumberofcyberattackswithdataleakageinfinancialindustry2018-2022750690700650600550500450400477467448Nov2018toOct2019Nov2019toOct2020Nov2020toOct2021Nov2021toOct202223Description:BetweenNovember2021andOctober2022,financialinstitutionsworldwidesaw477incidentsofconfirmeddatadisclosure.Thisrepresentsadecreasefromthepreviousyearwhenthenumbersawanotablespike.Approximately,1800cyberattackswerereportedinthefinancialandinsurancesectorinthelatesmeasuredperiodReadmoreNote(s):Worldwide;November1,2018toOctober31,2022Source(s):VerizonNumberofcasesofdataviolationduetocyberattacksintheUnitedStatesfrom2020to2023,byindustryPrivatedataviolationincidentsintheU.S.2020-2023,byindustry2020306138702021330279222184125792022343269249223100872023809HealthcareFinancialservicesManufacturingandutilitiesProfessionalservicesEducation7441444230817316710010511910145Technology67GovernmentNon-profit/NGORetail476674318672531024465TransportationHospitality2136173334Unknown41Other1723082508124Description:In2023,thehealthcareindustryintheUnitedStatesremainedthemosttargetedbycyberattacks,resultingindatacompromises.Comparedto2022,thenumberofdatacompromiseincidentsintheU.S.healthcareindustryincreasedmorethantwice.Thefinancialservicessectorrankedsecond,with744datacompromiseincidents,representingasignificantincrease,too.ReadmoreNote(s):UnitedStates;2020to2023Source(s):IdentityTheftResourceCenterNumberofcasesofdataviolationduetocyberattacksinfinancialservicesindustryintheUnitedStatesfrom2019to2023DatacompromisesintheU.S.financialservicessector2019-202380070060050074440027930020010002681721382019202020212022202325Description:In2023,thenumberofdatacompromisesinthefinancialservicesindustryintheUnitedStatesreached744,upfrom138suchincidentsin2020.Thefinancialservicessectorwasthe?second-mosttargetedindustrybycybersecurityincidentsresultingindatacompromise.Thenumberofdatacompromisesincludesdatabreaches,aswellasexposureandleakageofprivatedata.

ReadmoreNote(s):UnitedStates;2019to2023Source(s):IdentityTheftResourceCenterNumberofvictimsofdataviolationincidentsintheUnitedStatesfrom2022to2023,byindustry(inmillions)PrivatedataviolationincidentvictimsintheU.S.2022-2023,byindustry202220233537365615630151210106Total425UtilitiesTechnologyFinancialservicesHealthcare24927286ProfessionalservicesGovernmentTransportationNon-profit/NGORetail24179870242HospitalityManufacturingEducation5426Description:In2023,theutilitiesindustryintheUnitedStatessawthemostsignificantnumberofvictimsofdatacompromisecases,witharound73millionindividualsimpacted.Technologyrankedsecond,with65millionvictims.Overall,353millionpeopleintheUnitedStateswereaffectedbydatacompromiseincidents.ReadmoreNote(s):UnitedStates;2022to2023Source(s):IdentityTheftResourceCenterNumberofindividualsimpactedbydataviolationincidentsintheUnitedStatesfrom2015to2023(inmillions)NumberofindividualsaffectedbydatacompromisesintheU.S.2015-20233,0002,541.12,5002,227.82,0001,825.41,5001,0005000883.62019422.142022353.022023318.32015310.12020293.9202120162017201827Description:In2023,over353millionindividualswerevictimizedbycyberdataviolationssuchasbreaches,dataexposures,anddataleaksintheUnitedStates.Thisrepresentsadecreaseof16percentfrom2022.Despitethedecreasedthenumberofdataviolationincidentsfrom2021,thedetectedincidentsofdatacompromisesimpactedmoreindividualsinrecentyears.ReadmoreNote(s):UnitedStates;2015to2023;victimsofdatabreachesthatoccurintheUnitedStatesmaynotbelocatedintheU.S.themselvesSource(s):IdentityTheftResourceCenterNumberofaccountsexposedinonlinedatabreachesworldwidein2022and2023,bymarket(inmillions)Numberofbreachedaccountsworldwide2022-2023,bymarket202396.7578.3610.497.825.344.053.543.433.3202230.87107.720.584.2UnitedStatesRussiaFranceSpainIndia12.283.263.511.863.4TaiwanAustraliaItalyUnitedKingdomBrazil3.263.211.353.5734.061.1TurkeyChina2.642.17Czechia28Description:In2023,around96.75millione-mailaccountsbreachedoriginatedfromtheUnitedStates,makingitthecountrywiththemostsignificantnumberofuseraccountexposuresintheexaminedyear.Russiarankedsecond,withover78millionaccountsbreached,whiletheFrancefollowed,withapproximately10.5millionbreachedaccounts.ReadmoreNote(s):Worldwide;2022and2023;basedonthesourcecharacteristics;widerindustrymetricsmayvarySource(s):SurfSharkNumberofrecordsexposedinonlinedatabreachesintheUnitedStatesfrom1stquarter2020to4thquarter2023(inmillions)U.S.numberofdatasetsaffectedindatabreachesQ12020-Q42023120100806040200114.0586.4775.537250.6350.2339.631.7515.368.498.16.976.745.032.392.32Q12020

Q22020

Q32020

Q42020

Q12021

Q22021

Q32021

Q42021

Q12022

Q22022

Q32022

Q42022

Q12023

Q22023

Q32023

Q4202329Description:Betweenthefirstquarterof2020andthefourthquarterof2023,thenumberofrecordsexposedindatabreachesintheUnitedStatesdecreasedsignificantly.Inthemostrecentmeasuredperiod,over31millionrecordswerereportedasleaked,upfromaroundeightmillioninthepreviousquarter.ReadmoreNote(s):UnitedStates;Q12020toQ42023Source(s):SurfSharkCHAPTER

04CostofadatabreachAveragetotalcostofadatabreachinfinancialindustryworldwidefrom2019to2023(inmillionU.S.dollars)Globalcostperdatabreachonaverageinfinancialindustry2019-202375.975.95.865.8565432105.722019202020212022202331/statistics/1324063/cost-of-data-breaches-in-financial-industry-worldwideAsof2023,theaveragecostofadatabreachinthefinancialindustryworldwidewas5.9millionU.S.dollars,downfrom5.97U.S.dollarsin2022.Theglobalaveragecostofadatabreachacrossallstudiedindustrieswas4.45millionU.S.dollars.

ReadmoreNote(s):Worldwide;2019to2023Source(s):IBM;PonemonInstituteAveragecostofadatabreachintheUnitedStatesfrom2006to2023(inmillionU.S.dollars)AveragecostperdatabreachintheUnitedStates2006-20231099.449.489.058.648.197.9187.357.247.016.756.66765432106.536.365.855.55.44.793.5420062007200820092010201120122013201420152016201720182019202020212022202332Description:Asof2023,theaveragecostofadatabreachintheUnitedStatesamountedto9.48millionU.S.dollars,upfrom9.44millionU.S.dollarsinthepreviousyear.Theglobalaveragecostperdatabreachwas4.45millionU.S.dollarsin2023.

ReadmoreNote(s):UnitedStates;2006to2023Source(s):IBM;PonemonInstituteAveragecostofadatabreachworldwidefromMay2020toMarch2023,byindustry(inmillionU.S.dollars)Averagetotalcostperdatabreachworldwide2020-2023,byindustryMay

2020

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Mar

2021Mar

2021

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Mar

2022Mar

2022

-Mar

2023Healthcare9.235.725.044.884.654.654.244.243.610.15.975.014.974.724.710.935.9FinancialPharmaceuticalsTechnologyEnergy4.824.664.784.474.734.453.633.653.8ProfessionalservicesIndustrial4.474.353.883.863.863.833.62GlobalaverageResearchEducation3.793.7ConsumerEntertainmentCommunications3.83.623.93.6233Description:BetweenMarch2022andMarch2023,thehighestaveragecostofadatabreach,nearly11millionU.S.dollars,wasdetectedinthehealthcareindustry.Thefinancialsectorrankedsecond,with5.9millionU.S.dollarsonaverageperbreach.Theglobalaveragedatabreachcostinthemeasuredperiodwas4.45millionU.S.dollars.Databreachesinthepublicsectorcostrelativelylow,anaverageof2.6millionU.S.dollarsduringthemeasuredperiod.

ReadmoreNote(s):Worldwide;May2020toMarch2023Source(s):IBM;PonemonInstituteAveragecostofadatabreachworldwidefromMarch2022toMarch2023,bycountryorregion(inmillionU.S.dollars)Averagetotalcostperdatabreachworldwide2023,bycountryorregionCostinmillionU.S.dollars012345678910UnitedStatesMiddleEastCanada9.488.075.13Germany4.674.524.45JapanGlobalaverageUnitedKingdomFrance4.214.083.863.693.48ItalyLatinAmericaSouthKoreaASEAN3.05SouthAfrica2.7934Description:Asof2023,theUnitedStatesrankedfirstbytheaveragecostofadatabreach,9.48millionU.S.dollars.TheaveragecostofdatabreachesintheMiddleEastis8.07millionU.S.dollars.Canadafollowedintheranking,with5.13millionU.S.dollars.Inthemeasuredperiod,theglobalaveragedatabreachcostwas4.45millionU.S.dollars.ReadmoreNote(s):Worldwide;March2022toMarch2023Source(s):IBM;PonemonInstituteCHAPTER

05DataprivacyandcybersecurityShareofpaymentsiteorappusersintheUnitedStateswhoareconfidentaboutthesafetyoftheirpersonaldataasofJuly2022U.S.digitalpaymentserviceuserconfidenceaboutpersonaldatasafety202250%46%45%40%35%30%25%20%15%10%5%34%20%0%Extremely/veryconfidentSomewhatconfidentAlittle/notatallconfident36Description:AJuly2022surveyofAmericanadultsfoundthat46percentofdigitalpaymentusersweresomewhatconfidentthatpaymentappsorsiteskeeptheirinformationsafefromhackersorunauthorizedusers.Afurther34percentofrespondentswerealittleornotatallconcernedaboutthis.ReadmoreNote(s):UnitedStates;July5to17,2022;18yearsandolder;amongadultswhosaytheyhaveeverusedPayPal,Venmo,Zelle,orCashAppSource(s):PewResearchCenterShareofpaymentsiteorappusersintheUnitedStateswhoareconfidentaboutthesafetyoftheirpersonaldataasofJuly2022,byagegroupU.S.digitalpaymentserviceuserconfidenceaboutpersonaldatasafety2022,byage18-49years47%50yearsandolder44%50%45%40%35%30%25%20%15%10%5%39%31%22%17%0%Extremely/veryconfidentSomewhatconfidentAlittle/notatallconfident37Description:AJuly2022surveyofAmericanadultsfoundthat47percentofrespondingonlinepaymentusersaged18to49yearsweresomewhatconfidentthatpaymentappsorsiteskeeptheirinformationsafefromhackersorunauthorizedusers.Amongthoseaged50yearsandolder,almostfourintenwerealittleornotatallconcernedaboutthis.ReadmoreNote(s):UnitedStates;July5to17,2022;18yearsandolder;AmongadultswhosaytheyhaveeverusedPayPal,Venmo,Zelle,orCashAppSource(s):PewResearchCenterLeadingfactorsinfluencingconsumers'choiceofafinancialinstitutionintheUnitedStatesfromMarchtoApril2022PopularfactorsdrivingconsumerstochooseafinancialinstitutionintheU.S.2022Importanceindex020406080100120SecurityofmypersonalinformationLowornofees10087Fraudprotection83Fraudalerts60ConvenientlocationsinyourareaEasy-to-usemobileappLowinterestratesofloansEasy-to-usewebsite5048434242EasyaccountopeningDirectdepositearlypayoutIn-branchbanking3631HighinterestratesoninvestmentsDrive-throughbanking282538Description:A2022surveyconductedamongconsumersofleadingbanksintheUnitedStatesfoundthatthesecurityofpersonalinformation