全球企業(yè)雇員分析報(bào)告-培訓(xùn)課件外文版2024.5

INDUSTRIES

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MARKETSThestaffingindustryworldwideCHAPTER

01MarketoverviewStaffingindustryrevenueworldwidefrom2008to2022(inbillionU.S.dollars)Revenueofglobalstaffingindustryworldwide2008-2022700600500648620497491466442428421409403404400300200100037535032528020082009201020112012201320142015201620172018201920202021*20223Description:In2022,therevenueofthestaffingindustryworldwidetotaledalmost650billionU.S.dollars.Followingyearsofcontinuousgrowth,theglobalstaffingindustryrevenueamountedto442billionU.S.dollarsin2020duetothecoronavirus(COVID-19)outbreak.Theindustryhasbeenpredictedtobouncebackstrongly,generatingmorerevenuethanbeforethecoronaviruspandemicinboth2021and2022.

ReadmoreNote(s):Worldwide;2008to2022;*forecast.Datapriorto2022camefromearlierpressreleases.

ReadmoreSource(s):StaffingIndustryAnalysts;Annualrevenueofthestaffingindustryworldwidefrom2019to2021,bysegment(inbillioneuros)Annualrevenueofthestaffingindustryworldwidebysegment2019-2021201920202021450417390.340035030025020015010050268.782716359.437.833.75.75.16.31.92.21.70AgencyworkManagedservicesprovidersDirectrecruitmentRecruitmentprocessoutsourcingCareermanagement4Description:Agencyworkwasbyfarthelargestsectoroftheglobalstaffingindustryin2021,contributingaround420billioneurooftheindustry'stotalrevenue.Thiswasamonumentalincreaseof72percentwhencomparedto2020,withtheCOVID-19recoveryinfullswing.Overall,thetotalmarketsizeoftheglobalstaffingindustrygrewbyanunprecedented22.6percentbetween2020and2021.ReadmoreNote(s):Worldwide;2019to2021Source(s):StaffingIndustryAnalysts;WorldEmploymentConfederationAgencyworkindustrysalesrevenueinselectedcountriesworldwidein2021(inbillioneuros)Agencyworkindustrysalesrevenueinselectedcountriesworldwide2021Salesrevenueinbillioneuros80

1000204060120140160180200UnitedStatesJapan18773UnitedKingdomGermanyAustraliaNetherlandsFrance5740322121CanadaChina1717Italy14SwitzerlandIndia119BelgiumSpain87Austria45Description:In2021,thecountrywiththehighestagencyworkindustrysalesrevenuewastheUnitedStates,withatotalofalmost190billioneuros.SecondinthelistwasJapan,withlessthanhalfthatoftheUnitedStates.ReadmoreNote(s):Worldwide;2021Source(s):StaffingIndustryAnalysts;WorldEmploymentConfederationMarketgrowthoftheglobalstaffingindustryin2019and2022Forecastedmarketgrowthoftheglobalstaffingindustry2019-202225%23%20%15%10%5%4%3%2%0%20192020202120226/statistics/563587/global-staffing-industry-growth-forecastTheglobalstaffingmarketisforecastedtogrowbyfourpercentin2022.AstheindustrybouncedbackfromtheCOVID-19pandemic,thisgrowthwasalmost25percentin2021.Theglobalstaffingmarketsizein2022amountedto648billionU.S.dollars.ReadmoreNote(s):Worldwide;2022Source(s):StaffingIndustryAnalystsGlobalagencyworkpenetrationratesinselectedcountriesfrom2021Globalagencyworkpenetrationratesinselectedcountries2021Penetrationrate0.0%UnitedKingdom0.5%1.0%1.5%2.0%2.5%3.0%3.5%4.0%3.12%NetherlandsChina3.67%2.62%Japan2.94%France2.87%BelgiumAustria2.46%1.77%AustraliaSwitzerlandGermanyUnitedStatesIreland2.8%2.89%2.32%1.82%1.38%Sweden2.12%7Description:In2021,thecountrywiththehighestrateofagencyworkpenetrationwastheUnitedKingdom,withapproximatelythreepercentofitsworkforcecomingfromanagency.Agencyworkpenetrationratesimprovedsignificantlyonaglobalscalefollowingthefirstyearofthecoronaviruspandemic.ReadmoreNote(s):Worldwide;2021Source(s):WorldEmploymentConfederationMarketcapitalizationofselectedcompaniesincommercialstaffingworldwideasofFebruary2023(inmillionU.S.dollars)Marketcapitalizationofselectedcommercialstaffingcompanies2023MarketcapitalizationinmillionU.S.dollars02,0004,0006,0008,00010,00012,00014,000RandstadN.V.AdeccoGroupAGManpowerGroupInc.KellyServices,Inc.TrueBlueInc.BarrettBusinessServicesInc.8Description:AsofFebruary2023,theleadingstaffingcompanyonthestockexchangewasRandstadN.V.,withamarketcapitalizationofalmost12.6billionU.S.dollarsworldwide.ReadmoreNote(s):Worldwide;asofFebruary2,2023Source(s):Kroll;S&PGlobalMarketIntelligenceMarketcapitalizationofselectedcompaniesinprofessionalstaffingworldwideasofFebruary2023(inmillionU.S.dollars)Marketcapitalizationofselectedprofessionalstaffingcompanies2023MarketcapitalizationinmillionU.S.dollars01,0002,0003,0004,0005,0006,0007,0008,0009,00010,000RobertHalfInternationalInc.ASGNIncorporatedKforceInc.ResourcesConnectionInc.MastechDigitalInc.BGSFInc.9Description:AsofFebruary2023,RobertHalfInternationalhadamarketcapitalizationofapproximately8.6billionU.S.dollars,makingittheleadingprofessionalstaffingcompanyonstockexchangesworldwide.ReadmoreNote(s):Worldwide;asofFebruary2,2023Source(s):Kroll;S&PGlobalMarketIntelligenceNumberofmergerandacquisition(M&A)dealsinthestaffingindustryworldwidefrom2007to2022NumberofM&Adealsinthestaffingindustryworldwide2007-2022350300250200150100500200720082009201020112012201320142015201620172018201920202021202210Description:In2022,thenumberofmergersandacquisitions(M&A)dealsinthestaffingindustryworldwidereached324,asignificantincreasecomparedtothepreviousyear.AfterM&Aactivityreportedinthesectordeclinedduetotheimpactofthecoronaviruspandemicontheglobaleconomy,itbouncedbackin2021.ReadmoreNote(s):Worldwide;2007to2022Source(s):AcurisGlobal;AmericanStaffingAssociation;Kroll;S&PGlobalMarketIntelligence;StaffingIndustryAnalysts;Varioussources(companypressreleases,TheDeal);WallStreetJournalCHAPTER

02AgencyworkersAgencyworkindustrysalesrevenueinselectedcountriesworldwidein2021(inbillioneuros)Agencyworkindustrysalesrevenueinselectedcountriesworldwide2021Salesrevenueinbillioneuros80

1000204060120140160180200UnitedStatesJapan18773UnitedKingdomGermanyAustraliaNetherlandsFrance5740322121CanadaChina1717Italy14SwitzerlandIndia119BelgiumSpain87Austria412Description:In2021,thecountrywiththehighestagencyworkindustrysalesrevenuewastheUnitedStates,withatotalofalmost190billioneuros.SecondinthelistwasJapan,withlessthanhalfthatoftheUnitedStates.ReadmoreNote(s):Worldwide;2021Source(s):StaffingIndustryAnalysts;WorldEmploymentConfederationGlobalagencyworkpenetrationratesinselectedcountriesfrom2021Globalagencyworkpenetrationratesinselectedcountries2021Penetrationrate0.0%UnitedKingdom0.5%1.0%1.5%2.0%2.5%3.0%3.5%4.0%3.12%NetherlandsChina3.67%2.62%Japan2.94%France2.87%BelgiumAustria2.46%1.77%AustraliaSwitzerlandGermanyUnitedStatesIreland2.8%2.89%2.32%1.82%1.38%Sweden2.12%13Description:In2021,thecountrywiththehighestrateofagencyworkpenetrationwastheUnitedKingdom,withapproximatelythreepercentofitsworkforcecomingfromanagency.Agencyworkpenetrationratesimprovedsignificantlyonaglobalscalefollowingthefirstyearofthecoronaviruspandemic.ReadmoreNote(s):Worldwide;2021Source(s):WorldEmploymentConfederationNumberofpeopleemployedthroughagencyworkinselectedcountriesworldwidein2021(inmillions)Numberofpeopleemployedthroughagencywork;selectedcountriesworldwide2021Numberofagencyworkersinmillions1005152025ChinaUnitedStatesIndia2114.14.7MexicoFrance4.33UK2.12.1JapanBrazil1.180.99NetherlandsItaly0.960.860.820.790.78PolandGermanyBelgiumSpain14Description:In2021intheUnitedStates,approximately14millionworkerswereplacedinthelabormarketthroughagencies.Thisfigureamountedtoroughly21millioninChina.ReadmoreNote(s):Worldwide;2021Source(s):WorldEmploymentConfederationCHAPTER

03LeadingstaffingcompaniesRevenueofAdeccoGroupworldwidefrom2006to2022(inbillioneuros)RevenueofAdeccoGroupworldwide2006-20223025201510523.6623.8723.6423.4322.7122.0121.0920.920.4220.5520.5419.972019.519.5618.6614.802006200720082009201020112012201320142015201620172018201920202021202216/statistics/190996/revenues-of-adecco-worldwide-since-2006In2022,theAdeccoGroupgeneratedarevenueofalmost24billioneuros.Thiswasasignificantincreasewhencomparedtothepreviousyearasthecompanylookstohaverecoveredfromthestaffingcrisiscausedbythecoronaviruspandemic.

ReadmoreNote(s):Worldwide;2006to2022;FiscalyearendedDecember31ofeachyearSource(s):AdeccoRevenueofAdeccoGroupworldwide2022,bycountry(inbillioneuros)RevenueofAdeccoGroupworldwide2022,bycountry76.285.8165432103.642.49Italy1.651.641.590.53FranceUnitedStatesGermanyJapanUnitedKingdomSwitzerlandRestofworld17Description:In2022,FrancegeneratedthelargestshareofAdecco'srevenue,followedbytheUnitedStatesandItaly.Francegeneratedalmostsixbillioneuros,andtheUnitedStatesaccruedapproximatelytwobillioneurosless.

ReadmoreNote(s):Worldwide;2022;FiscalyearendedDecember31Source(s):AdeccoRevenueofManpowerGroupworldwidefrom2006to2022(inbillionU.S.dollars)RevenueofManpowerGroupworldwide2006-20222522.0121.9921.5421.0320.8620.6820.7620.7220.4920.2519.8319.6519.33201510518.871817.5616.0402006200720082009201020112012201320142015201620172018201920202021202218Description:TherevenueofManpowerGroupfluctuatedconsiderablybetween2006and2022.Theglobalhumanresourcesconsultingfirmgeneratedapproximately20billionU.S.dollarsinrevenuein2022.In2020,Manpowerwasthethirdlargeststaffingcompanyintheworldrankedbyrevenue,behindtheSwissfirmAdeccoandtheDutchfirmRandstad.ReadmoreNote(s):Worldwide;2006to2022;FiscalyearendedDecember31ofeachyearSource(s):ManpowerRevenueofManpowerGroupworldwidefrom2011to2022,byregionorsegment(inbillionU.S.dollars)RevenueofManpowerGroupworldwidebyregionorsegment2011-2022SouthernEuropeNorthernEuropeAmericasAsiaPacific&MiddleEastRightManagement252015105020112012201320142015201620172018201920202021202219Description:TherevenueofManpowerGroupworldwidefluctuatedbetween2011and2022.In2022,ManpowerGroupgeneratedarevenueofalmost2.4billionU.S.dollarsintheAsiaPacificandMiddleEastregions.

ReadmoreNote(s):Worldwide;2011to2022;FiscalyearendedDecember31ofeachyearSource(s):ManpowerRevenueofRandstadworldwidefrom2006to2022(inbillioneuros)RevenueofRandstadworldwide2006-20223027.5724.6425201510523.8123.6823.2720.6820.7219.2217.2517.0916.5716.2214.0414.1812.49.28.1902006200720082009201020112012201320142015201620172018201920202021202220Description:TherevenueofRandstadincreasedoverallfromthefiscalyearof2006throughtothefiscalyearof2021,despitelossesrecordedin2019andin2020.In2022,theDutchexecutivesearchcompanygeneratedarecordrevenueofalmost28billioneuros,almostthreebillioneurosmorewhencomparedtothepreviousyear.ReadmoreNote(s):Worldwide;2006to2022;fiscalyearendedDecember31ofeachyear.Source(s):RandstadShareofstaffingrevenuegeneratedbyRandstadworldwidein2022,byregionorcountryShareofstaffingrevenueatRandstadworldwidebyregionorcountry2022OtherEuropeancountries7%Belgium&Luxembourg7%France15%Germany8%Restoftheworld14%Iberia10%Italy12%Netherlands13%NorthAmerica14%21Description:In2022,thelargestshareofstaffingrevenuegeneratedbyRandstadwasgeneratedinFrance.Inthatyear,Randstad'sstaffingservicelineinFrancegenerated15percentofthecompany'sstaffingrevenue.Thecompanygenerated12.9billioneurosfromitsstaffingservicesworldwidein2022.ReadmoreNote(s):Worldwide;2022;fiscalyearendedDecember31ofeachyearSource(s):RandstadNetfeesincomeofHaysworldwidefrom2007to2023(inmillionGBP)NetfeesincomeofHaysworldwide2007-20231,4001,294.61,189.41,2001,00080060040020001,129.71,072.8996.2954.6918.1810.3786.8764.2734719724.9670.8672.1633.6557.72007200820092010201120122013201420152016201720182019202020212022202322Description:Inthefinancialyear2023,thenetfeesincomeoftheUK-basedrecruitmentspecialistHaysreachedalmost1.3billionBritishpoundsworldwide,anincreaseofapproximately100millionBritishpoundssincethepreviousyear.Aftergrowingsteadilybetween2013and2019,thenetfeesincomeofHaysstartedshrunkbetween2020and2021.ReadmoreNote(s):Worldwide;2007to2023;fiscalyearendingJune30.Source(s):HaysRevenueofKellyServicesfrom2018to2022,bybusinesssegment(inmillionU.S.dollars)RevenueofKellyServicesbybusinesssegment2018-2022Professional&industrialScience,engineering&technologyEducationOutsourcing&consultingInternational6,0005,0004,0003,0002,0001,00002018201920202021202223Description:KellyServicesisaU.S.personnelserviceproviderofferingservicesthatincludetemporarystaffingservices,outsourcing,vendoron-site,andfull-timeplacement.ThetotalrevenueofKellyServicesdecreasedsteadilybetween2018and2020,howeverhasbeenincreasingsincethen.In2021,KellyServiceswasrankedamongthelargestcommercialstaffingcompaniesintheworld.ReadmoreNote(s):Worldwide;2018to2022;FiscalyearendsDecember31Source(s):KellyServicesCHAPTER

04Operations&outlookLeadingrecruitmentlifecyclechallengesforglobalstaffingfirmsfrom2021to2022Leadingrecruitmentlifecyclechallengesforglobalstaffingfirms2021-2022Shareofrespondents2022202115%0%5%10%20%25%24%30%35%SourcingGatheringclientrequriementsBackofficeadministrationScreening30%21%16%18%13%15%7%Onboarding25Description:Between2021and2022,thetoprecruitmentlifecyclechallengeforglobalstaffingfirmsremainedthesame,withmostrespondentsattributingsourcingastheirmainobstacle.Twonewanswersappearedinthe2022surveyowingtotheendofCOVID-19restrictionsinmanyworkplacesthatwerebackofficeadministrationandonboarding.ReadmoreNote(s):Worldwide;2021to2022;4,000+respondents;globalrecruitmentindustryprofessionalsSource(s):BullhornLeadingprioritiesforstaffingfirmsworldwidefrom2021to2022Globalstaffingfirms-leadingpriorities2021-2022Shareofrespondents2022202110%0%20%30%40%50%60%36%Candidate/acquisitionsourcingDigitaltransformation54%29%29%AutomatingandoptimizingkeyprocessesthroughdigitaltransformationCandidateexperience12%28%25%EmploymentbranddevelopmentandmarketingWinningnewclients22%21%45%15%13%RedeployingpreviouslyplacedcandidatesInternalstaffingtraininganddevelopmentExpandingintonewmarkets15%10%14%14%14%ExpandingservicesImprovingmanagementofclientrelationshipsOptimizingremotework19%11%Engagingcandidates30%26Description:Between2021and2022,theleadingpriorityforstaffingfirmsworldwideremainedthesamewithcandidate/acquisitionsourcingsurveyedasthetopissue.Althoughcandidateacquisitionremainedthepriority,theshareofrespondentswhoidentifiedthisanswerastheirprimeconcernfellbyapproximately20percentbetween2021and2022.ReadmoreNote(s):Worldwide;2021to2022;4,000+respondents;globalrecruitmentindustryprofessionalsSource(s):BullhornMainhiringchallengesforstaffingfirmsworldwidein2023Mainhiringchallengesforglobalstaffingfirms2023Shareofrespondents0%10%20%30%40%50%60%TighttalentpoolsUncertaintyovereconomyReductioninjobrequirementsPricingpressure56%33%28%22%21%COVID-19impactsonlabormarketReskillingworkers17%16%16%AdoptingdigitaltransformationNon-traditionallabormodelsCompetitionfromfreelanceplatformsDataprotectioncompliance12%8%27Description:In2023,mostrecruitmentindustryprofessionalsworldwidestatedtighttalentpoolsastheirmainhiringchallenge.Secondinthelistwasuncertaintyovertheeconomy.21percentstillsaidthatCOVID-19wasimpactingthelabormarket.ReadmoreNote(s):Worldwide;2023;morethan2,000;recruitmentindustryprofessionalsSource(s):Bullhorn(GRID)Mainoperationalchallengesexpe