郵輪公司船上組織課件講解

郵輪公司船上組織OnboardOrganizationalStructureofcruisecampany天津海運(yùn)職業(yè)學(xué)院劉艷TianjinMaritimeCollegeLiuYan目錄Content船上組織結(jié)構(gòu)OnboardOrganizationalStructure1船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment2船上組織結(jié)構(gòu)OnboardOrganizationalStructure01PART船上組織結(jié)構(gòu)OnboardOrganizationalStructure安全航行團(tuán)隊(duì)SafeSailing對(duì)客服務(wù)團(tuán)隊(duì)customerservice船上組織結(jié)構(gòu)OnboardOrganizationalStructure安全航行團(tuán)隊(duì)SafeSailing船上組織結(jié)構(gòu)OnboardOrganizationalStructureCustomerservice對(duì)客服務(wù)團(tuán)隊(duì)customerservice船上組織結(jié)構(gòu)OnboardOrganizationalStructure船長Captain航海部-副船長Deck-StaffCaptain輪機(jī)部-輪機(jī)長Engine-ChiefEngineer酒店部-酒店經(jīng)理Hotel-HotelDirector醫(yī)療部-首席醫(yī)生Medical-ChiefDoctor船上組織結(jié)構(gòu)OnboardOrganizationalStructureCaptain船長船上組織結(jié)構(gòu)OnboardOrganizationalStructure船上組織結(jié)構(gòu)OnboardOrganizationalStructure航海部門DeckDepartment1.1甲板部Deck通信導(dǎo)航部Radio安全部Security船上組織結(jié)構(gòu)OnboardOrganizationalStructure副船長StaffCaptain大副ChiefOfficer二副2ndOfficer三副3rdOfficer甲板部Deck船上組織結(jié)構(gòu)OnboardOrganizationalStructure無線電報(bào)務(wù)長RadioOfficer通信導(dǎo)航部Radio船上組織結(jié)構(gòu)OnboardOrganizationalStructure保安部經(jīng)理ChiefSecurityOfficer安全部Security船上組織結(jié)構(gòu)OnboardOrganizationalStructure技術(shù)部門EngineDepartment1.2輪機(jī)部Engine電氣部Electrical冷藏部Refrigeration船上組織結(jié)構(gòu)OnboardOrganizationalStructure輪機(jī)部Engine輪機(jī)長ChiefEngineer大管輪1stEngineer二管輪2ndEngineer三管輪3rdEngineer船上組織結(jié)構(gòu)OnboardOrganizationalStructure電氣部Electrical空調(diào)設(shè)備工程師Air-conditioningTechnician電氣工程師ElectronicEngineer船上組織結(jié)構(gòu)OnboardOrganizationalStructure冷藏部Refrigeration制冷工程師RefrigerationEngineer船上組織結(jié)構(gòu)OnboardOrganizationalStructure醫(yī)療部門MedicalDepartment1.3船上組織結(jié)構(gòu)OnboardOrganizationalStructure首席醫(yī)生ChiefDoctor醫(yī)生Doctor護(hù)士Nurse藥劑師Pharmacist理療師Therapist牙醫(yī)Dentist船上組織結(jié)構(gòu)OnboardOrganizationalStructure酒店部門HotelDepartment1.4船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment02PART船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment酒店部門HotelDepartment賓客服務(wù)Guestservice餐廳服務(wù)Restaurant酒吧服務(wù)Bar娛樂服務(wù)Cruiseprograms客艙服務(wù)Housekeeping銷售服務(wù)Sales廚房服務(wù)Galley船上酒店部門崗位職責(zé)ResponsibilitiesofthehoteldepartmentHotelDirector酒店經(jīng)理船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment賓客服務(wù)GuestserviceGuestservice船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment客艙服務(wù)Housekeeping

Housekeeping

船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment餐廳服務(wù)RestaurantRestaurant船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment酒吧服務(wù)BarBar船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment娛樂服務(wù)CruiseprogramsCruiseprograms船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment銷售服務(wù)SalesSales船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment廚房服務(wù)GalleyGalley特許經(jīng)營Concessionaire船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment郵輪乘務(wù)員Cruisecrew求同存異合作互信Friendshipandcooperation本講小結(jié)SUMMARY郵輪公司船上組織OnboardOrganizationalStructureofcruisecampany船上組織結(jié)構(gòu)OnboardOrganizationalStructure船上酒店部門崗位職責(zé)Responsibilitiesofthehoteldepartment郵輪上酒店部門的崗位設(shè)置和陸地上酒店的崗位設(shè)置有什么異同之處嗎？What