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Userexperiencedesign智慧樹知到期末考試答案+章節(jié)答案2024年浙江大學(xué)“Environment”asoneofthekeyelementofservicedesigncouldbedigitalorintangibletoprovidethecontentneededtocompleteservicebahaviors.()
答案:對(duì)Tacitknowledgeisanintangibleknowledgethatcanbefoundinbooks,documents,manuals,manuals,andothercarriers.()
答案:錯(cuò)Pleasantexperiencescanpromotepeople'sloyaltytoconsumption,whichinturncanleadtobusiness.()
答案:對(duì)Rolesplayanimportantroleintheservicedesignprocess.Onlythroughtheperformanceofservicedesigncantheproblemsintheservicedesignprocessbediscovered.()
答案:對(duì)Intheprocessofdevelopmentanddesign,itisunnecessarytoincorporateuserresearchintothescopeofdesignresearchbasedonuser-centeredthinking,whilepayingattentiontomarketresearchanduserresearch.()
答案:錯(cuò)IntelligencereferstothespecialformoftheAmIdigitalenvironmentdisplayingitsintelligence,suchasbeingabletoidentifytheownerofthehouse,self-learningofhumanbehavior,predictinghumanintentionsandjudgingappropriateresponses.()
答案:錯(cuò)ThementalmodelwasproposedbyScottishpsychologistKJWCraikin1945.().
答案:錯(cuò)Usersdon'tcarewhattechnologyyouuseandthestructurebehindtheproductorsystem.().
答案:對(duì)Futuretaskswillbemorecomplex,moredifficult,andsmarter,requiringaseriesofoperationsandcalculationstocomplete.Amongthem,computerswillberequiredtobemoreintelligenttoreducehumanmemoryandoperations.()
答案:錯(cuò)Ergonomicsisasciencethatstudiestheinteractionbetweenpeopleandothercomponentsinthesystem,andusesitstheory,principles,data,andmethodstodesigntooptimizetherelationshipbetweensystemergonomicsandhumanhealthandhappiness.()
答案:對(duì)Feelingisthefirststepofproductuserexperiencedesign.()
答案:對(duì)Mappingscanbereallycomplicatedwithcomputers,astheycanremapthingsinaninstant,givingverystrangepowerfulmodesthatcanselecteverythingordeleteeverything.()
答案:對(duì)Focusgroupscanhelpidentifyandprioritizeproductcharacteristicslaterinproductdevelopment.()
答案:對(duì)UserExperiencereferstothepsychologicalfeelingsestablishedbyuserswhenusingproductsorenjoyingservices,andinvolvesallaspectsoftheinteractionbetweenpeopleandproducts,programsorsystems.()
答案:對(duì)Doesthecolorbluerepresentsprofessional?()
答案:對(duì)Designisacreativeactivitywhosepurposeistocomprehensivelyconsiderandimprovethequalityofgoodsonly,throughoutthelifecycle.()
答案:錯(cuò)Themotivationofubiquitousinterfacesistoconnectusersandthereadworlds.()
答案:對(duì)ParticipatoryDesignDevelopedinScandinaviainthe1970sand1980s.()
答案:對(duì)Innetworkenvironment,productdesignandservicedesignareeasyfordesignerstodistinguish.()
答案:錯(cuò)Theadvantageofstandardizationisthatnomatterhowmuchrandomnessexistsinthesystembeingstandardized,aslongastheuserlearns,hecanknowhowtooperate.()
答案:對(duì)Whatarethedimensionsofuserexperiencedesign?()
答案:Product;User;EnvironmentWhichofthefollowingisadefectofthepaperquestionnaire?()
答案:Costly;AnalysisandstatisticalresultsarecumbersomeWhatarethetwokindsofmetaphor?()
答案:Symbolicmetaphor;BehavioralmetaphorTherearemanykindsofhuman-machineadaptationrelations,including:().
答案:adaptationofintentionandbehavior;adaptationofbehaviorandexecutioneffect;adaptationofdisplayandcontrol;adaptationofperceivedstateandsystemstateWhichofthefollowingoptionsareincludedinindustrialdesign().
答案:Ergonomics;Productdesign;ArchitecturedesignDesigningservicesisamultidisciplinarysystematicsolution,servicedesignmainlyincludes:()
答案:Designandart;Management;Psychology;UserresearchWhataHuman-machinesystemconsistsof?(Human,machineandenvironment?()
答案:Human;Environment;MachineWhatisthevisualflowwhenpeoplebrowsethecontentsintheinterface?()
答案:Lefttoright;ToptobottomFromtheperspectiveoftheprocessofexperience,whichtwoproblemmustbeclarifiedbeforeevaluatinguserexperience?()
答案:Subjectoftheevaluation;EvaluationobjectWhatmainaspectscanbeusedtodistinguishtheformsofevaluation?()
答案:Distinguishfromtheevaluationprocess;Distinguishfromthenatureofevaluation;DifferentiatedfromthemainbodyofdesignevaluationWhatbelongstosensorydemands?()
答案:Hearing;Tactile;OlfactoryThecoreideaofiterativedevelopmentcanbesummarizedintothreephases:()
答案:research;creation;definitionWhatshouldwedoinpre-focusgrouppreparation?()
答案:Planning;Definethescale;writeanoutlineThedetailedprocessis:___,___,___,technicaltransformationofmentalmodel,taskmodelestablishment,designanalysis,productexpression,designtesting,andmentalmodelanddesignmatch.().
答案:knowledgeextraction.;mentalmodelconstruction.;knowledgeexpression.Whatarecontextinformation?()
答案:Surroundings;Background;Environment;CircumstancesFromtheperspectiveofparticipantselection,userexperiencecanalsobedividedintowhichtwocategories?()
答案:User-basedevaluationandExpert-basedevaluationTheArtsandCraftsmovementoriginatedinwhichcountry?()
答案:EnglandWhichoneisthemostintuitivedevicetoselectobjectsonthePC?()
答案:MouseWhichoptionisnotthecategoryofusabilityassessment?()
答案:UsabilityinterviewWhenwedesigningaservice,whichelementisthemostimportant?()
答案:InteractionWhichofthefollowingcorrespondstothegroupinterviews()
答案:individualinterviewsInformationArchitecture’scoreideasare______().
答案:"makeinformationaccessible"and"makeinformationunderstandable."Informationstructureusuallydoesnotincludewhichofthefollowing:____().
答案:VisualdesignWhichofthefollowingisnotanelementinCognitiveStructureTriangle()
答案:SceneFortheinteractivesystemoftheenvironment,themanualprototypemodeloftheproductisinadequate,and_____ismoresuitable.().
答案:thescenarioprototypeWhoproposedtheconceptofubiquitousinterfaces?()
答案:MarkWeiserUserexperiencetestingmainlyuses_____________methodstostudytheuser’sphysiological,psychological,andbehavioralrelatedtoindicators.()
答案:qualitativeandquantitativeAworkmodelisaseriesoftasksperformedbywho?()
答案:AuserWhatisthebookproposedbyGarret,J.J.thatthefiveelementsofuserexperienceshouldbedividedintofivelevelsfromabstracttospecific?()
答案:TheelementsofUserExperienceWhatisthemostexplicitsymbolintheinteractionforacomputersystem?()
答案:IconsWhatisnotthecategorieofcontext-awareness?()
答案:Context-aware/awarenessoriginatedasatermfromubiquitouscomputingorpervasivecomputingwhichsoughttodealwithlinkingchangesintheenvironmentwithcomputersystems.Whichofthefollowingusercharacteristicswouldnotbeconsideredbeforedesigning()
答案:NameWhichoptionshouldnotbeconsideredinthedesignguidelines?()
答案:Prospectofproductcommercialvalue____isthemostimportantandcomplexstageintheproductdesignprocess,anditisalsothestagemostrestrictedbythedesigner'screativeinspiration.().
答案:TheconceptdesignWhatcontentbelowcorrespondstothebehaviorexperience?()
答案:CustomerinnerfeelingandemotioncreationInordertogainpublicconfidence,ubiquitousintelligenceneedstogiveprioritytoriskmanagement,datapredictionandsystemreliability.()
答案:錯(cuò)Inwhichaspectsinfollowingoptions,willubiquitousintelligenceneedtoworkhard,togainpublic'strustandconfidenceinthefu對(duì)?()
答案:Security;Privacyprotection;Emphasisonaccuracy;Reliability“Servingforpeople”isourgoalof?()
答案:CoresocialistvaluesChoosetechnologyexamplesthatteacherusedontheclass:()
答案:Ubiquitouscomputing;Environmentalintelligence;InternetofthingsWhichoptionwouldscienceandtechnologybeabletoempathizewithinthefu對(duì)society?()
答案:Valuesystemofhumancivilization;Human’sperceptionability;Human’sthinkingabilityServicedesignisanemergingresearchfield.Researchersanddesignershavealreadycompletedthewholeprocessofservicedesign.()
答案:錯(cuò)Whichelementplaysanimportantroleintheservicedesignprocess(mentionedinservicedesignprototype)?()
答案:RolesTraditionaldesignfocusesontherelationshipbetweenusersandcustomers,whileservicedesignconsidersmoretouchpoints.()
答案:錯(cuò)Inthewholeprocess,whatarethekeyelementsofservicedesign?()
答案:Environment;People;ObjectsNearlyhowmanyyearsdiditspendfromdesign2.0erato3.0era?()
答案:70yearsUserexperienceevaluationcanberoughlydividedintowhichtwocategories?()
答案:SummaryevaluationandFormativeevaluationWhichindicatorsaretheimportantbasisforevaluatingusability?()
答案:Efficiencyofaparticularproduct;Usersubjectivesatisfaction;EffectivenessofaparticularproductTheplaceusersseemaynotbewhattheythink.Therefore,ingeneral,whenperformingeyemovementevaluation,itcanalsobeusedincombinationwithothermethods,suchasspokenlanguageanalysis,tofullyunderstandtheuser'sthoughtsandactions.()
答案:對(duì)Generallyspeaking,prototypemethodscanbedividedintothreetypes,whichoneisnottheoneofthem?()
答案:DiminishingPrototypingThesummaryevaluationsusuallyuseopenmethods,andthephasedevaluationsmostlyusemorestringentquantitativeevaluations.()
答案:錯(cuò)Whichdesignstageshouldinviteuserstoevaluatetheuserexperiencesatisfactionoftheproduct?()
答案:DesigntestingMobilephoneinterfacecanbedividedintothreetypes:logicaluserinterface,physicaluserinterfaceandgraphicaluserinterface()
答案:對(duì)Userinterfaceisaninterdisciplinaryresearchfieldof().
答案:Psychology;Computerscience;Designart;CognitivescienceAgooduserinterfaceshouldimproveinteractionefficiency.()
答案:對(duì)Whatkindofdesignisasystemdesignmethodthatusescontextasthecore().
答案:Context-baseddesignWhatmethodscanbeusedtoclassifycontent?().
答案:CardClassification&FacetedClassification.Whichofthefollowingtwosituationsbelongtoprototypetesting?().
答案:Testthesoftwareanddeviceprototypesinthelaboratoryenvironment;Invitetargetusers,setupasimulatedscenariofortheparticipantstooperateandevaluatetheuserexperienceAsaninformationdesigner,whichofthefollowingqualitiesshouldbepossessed___.().
答案:Familiarwiththecommunicationcharacteristicsandrelationshipofvisualinformationelements.;Theabilitytocreatepic對(duì)sandtext,staticanddynamicinformationexpressions,simplifiestask-relatedactivities.;Innovativeandsystematicthinking.Informationarchitec對(duì)hasdifferentmeaningsfordifferentgroupsofpeople.().
答案:對(duì)80-90%oftheproductlifecyclecostisdeterminedbytheearliest()ofthedesignstage.().
答案:10-20%Foruserexperienceandproductinnovationdesign,whatrunsthroughtheentireprocess()
答案:product-centricityWithobject-orientedtasks,designerscanidentifythemainaspectsofthoseproblemsandignorenecessaryproblems.(錯(cuò))
答案:錯(cuò)Whatarethespecificoperationsofusertaskmodel()
答案:Whatarethesteps?;Studytheuser'sspecificoperationprocess,includinghowdoestheuserstarttheoperation?;Howtosolveproblems?;Whatproblems?Whichstagescanbedividedwhenitcomestothemodelandprocessoftaskanalysis?()
答案:research;requirementsdefinition;modeling;frameworkdefinitionandoptimizationwhatarethetaskassessmentofusertaskmodel()
答案:Isthereanywaytocorrecttheoperationerror?;Bywhatmethod?Howaboutsatisfaction;Whatsetbacks?;Studyusersreviewandevaluateactionsaftercompletingtasks?Usershavetheirownuniqueknowledge,includingexplicitknowledgeandimplicitknowledge,including4W1H.()
答案:對(duì)WhichofthefollowingisNOTbelongtodesignknowledge?()
答案:TheimpressionofproductStorytellingisoneoftheoldestandmosteffectivewaystoexperience.()
答案:對(duì)Ingeneral,thetwobroadcategoriesofuserresearchmethodsare()
答案:QualitativeAnalysis;QuantitativeAnalysisThemostimportantstepincreatingauserroleisstorytelling.()
答案:錯(cuò)Tobalancetherelationshipbetweenusersandenterprises,itisnecessarytofindasystematicmethodtointegratetheprocessoffindingproblemsandfindingsolutions,focusingonindividualfactorswithoutlosingthebigpic.(對(duì))
答案:對(duì)Whatdoestacitknowledgeoccupythemajority?()
答案:t
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