管理英語4-004-國開機(jī)考復(fù)習(xí)資料

本文檔的說明：文檔是由網(wǎng)絡(luò)收集整理而來！僅供考前復(fù)習(xí)使用！交際用語（單選題）問題1:-CouldIborrowyouriPadforafewhours?

-_____________________.Enjoyyourtime.選項(xiàng):No,Iamsorry選項(xiàng):Sure,hereyouare選項(xiàng):Itdoesn'tmatter參考答案是：Sure,hereyouare解析:根據(jù)第一說話人傳遞的信息，本題考核“征求允許”的交際用語。常用的答語一般有Sure/Ofcourse/Noproblem等表示同意，所以答案是Sure,hereyouare。問題2:-Don'tworry,Mum.Thedoctorsaiditwasonlyacommoncold.

-_____________________!I'lltellDadthere'snothingserious.選項(xiàng):Whatarelief選項(xiàng):Howsurprising選項(xiàng):I'msosorry參考答案是：Whatarelief解析:本題考核情景交際。第一個(gè)說話者表達(dá)的意思是“媽媽，別擔(dān)心。醫(yī)生說只是普通感冒”作為回復(fù)，Whatarelief意為“可以松一口氣了”，符合語境，Howsurprising表示“太令人吃驚了”，I'msosorry意思是“我感到很遺憾”，均不符合語境，所以答案是Whatarelief。問題3:-Ithinkwe'llhavetotalklater.I'vegottogonow.Greatseeingyou.

-_____________________.選項(xiàng):Nicemeetingyou選項(xiàng):Goodidea選項(xiàng):Youmustbejoking參考答案是：Nicemeetingyou解析:此題的考點(diǎn)是交際中如何結(jié)束談話。句意：我想以后再聊吧，我得走了，見到你真好。選項(xiàng)A：見到你真好。選項(xiàng)B：好主意。選項(xiàng)C：你一定在開玩笑吧。不符合此處的語境。故選A。問題4:-You

have

to

believe

in

yourself.

No

one

else

will,

if

you

don't.

-_____________________.Confidence

is

really

important.選項(xiàng):It's

not

my

cup

of

tea選項(xiàng):I

don't

think

so選項(xiàng):I

couldn't

agree

more參考答案是：I

couldn't

agree

more解析:本題考核“同意”的交際用語。選項(xiàng)A“It's

not

my

cup

of

tea”意思是“那不是我喜愛的東西”；選項(xiàng)B“I

don't

think

so.”意思是“我不這樣認(rèn)為”；選項(xiàng)C“I

couldn't

agree

more.”表示“我非常同意”，否定詞+比較級(jí)=最高級(jí)，所以答案是C。問題5:-Scott,I'd

like

to

have

your

opinions

about

my

written

report.

-_____________________.But

I

have

one

suggestion.選項(xiàng):That's

a

good

idea選項(xiàng):You

are

too

modest選項(xiàng):It

looks

fine

to

me參考答案是：It

looks

fine

to

me解析:本題考核“提出建議”的交際用語。本題的關(guān)鍵詞是but...；后面說我有一個(gè)建議，but說明可以前后是轉(zhuǎn)折關(guān)系，可知前面認(rèn)為這個(gè)報(bào)告還不錯(cuò)。選項(xiàng)A“那是一個(gè)好主意”，選項(xiàng)B“你太謙虛了”，選項(xiàng)C“對(duì)我來說，看起來很不錯(cuò)”，所以答案是C。詞匯與結(jié)構(gòu)（單選題）問題1:It'saboutmynewroleasprojectcoordinatorthatI'm______.選項(xiàng):takingoff選項(xiàng):takingon選項(xiàng):takingaway參考答案是：takingon解析:此題的考點(diǎn)為take的介詞搭配。takeon意為：接受（工作），承擔(dān)（責(zé)任）；takeoff意為：起飛，脫下；takeaway意為：拿走，帶走，取走。故選B。問題2:Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.選項(xiàng):imply選項(xiàng):indicate選項(xiàng):interrupt參考答案是：indicate解析:譯文：手冊(cè)中的職責(zé)表明，管理者必須關(guān)注工作過程的效率和效力。本題考查動(dòng)詞用法，imply意為“暗指，暗示”；indicate“表明；標(biāo)示”；interrupt“打斷；短暫中止”。根據(jù)句意，應(yīng)選擇詞義表達(dá)“說明；解釋”的動(dòng)詞，故選B。問題3:Ihavenoidea______youmean.選項(xiàng):what選項(xiàng):that選項(xiàng):how參考答案是：what解析:此題的考點(diǎn)為同位語從句引導(dǎo)詞的用法。該句意為：我不明白你的意思。代詞what引導(dǎo)同位語從句跟在抽象名詞idea之后，是對(duì)idea進(jìn)行說明或解釋，而what在同位語從句中作mean的賓語。故選A。問題4:Menandwomenintheteamareinterestedindifferentthings,weshouldavoid________themsomethingtheydon'twant.選項(xiàng):give選項(xiàng):giving選項(xiàng):Beingableto參考答案是：giving解析:本題句意：在團(tuán)隊(duì)中，男女對(duì)不同的東西感興趣，所以要避免給他們不想要的東西。本題考察avoid的用法，avoid的常見用法為：avoiddoing/sth.，表示避免做某事或逃避做某事。因此本題選giving。問題5:Thedirectorsaystome,“____arguewithcustomers.”選項(xiàng):Do選項(xiàng):Can't選項(xiàng):Don't參考答案是：Don't解析:句意為：經(jīng)理對(duì)我說:“不要和客戶爭論。”本題考查祈使句。分析句子結(jié)構(gòu)可知，引號(hào)內(nèi)的句子為祈使句。祈使句省略主語，一般以動(dòng)詞原形開頭，祈使句的否定形式直接在句首加Don't，因此答案為C。問題6:________fosteracreativeculture,itisimportanttofindtherightemployeesduringtherecruitmentprocessandbringthemintothecompany.選項(xiàng):Withthepurposeof選項(xiàng):Inorderthat選項(xiàng):Inorderto參考答案是：Inorderto解析:此題考點(diǎn)為目的短語的用法。Withthepurposeof,inorderto和inorderthat都意為：為了…。但用法不同：Withthepurposeof+名詞，inorderthat+從句，inorderto+動(dòng)詞原形。故選C。問題7:Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.選項(xiàng):todeal選項(xiàng):dealing選項(xiàng):dealt參考答案是：dealing解析:譯文：在應(yīng)對(duì)那些沒充分發(fā)揮潛力的員工時(shí)，定時(shí)提供具體的反饋是很重要的。如果從句主語也是主句主語，則從句中可以省略主語和系動(dòng)詞，所以答案是dealing。問題8:Theireconomyisexport______.選項(xiàng):oriented選項(xiàng):orientating選項(xiàng):orientation參考答案是：oriented解析:譯文：他們的經(jīng)濟(jì)是外向型的?！巴庀蛐徒?jīng)濟(jì)”的英語表達(dá)是exportoriented，故選A。問題9:Please______yourhandifyouhaveanyquestionatall.選項(xiàng):raise選項(xiàng):rise選項(xiàng):arise參考答案是：raise解析:譯文：只要你有問題就可以舉手。此題的考點(diǎn)為動(dòng)詞辨析。raise意為“舉起，提高”，是及物動(dòng)詞，rise意為“上升，增強(qiáng)”，arise意為“出現(xiàn)，產(chǎn)生，起身”，rise和arise都是不及物動(dòng)詞，后面不可以直接跟賓語。故選A。問題10:Atarough________,wewilltakeanotherfourweekstofinishthisplan.選項(xiàng):estimate選項(xiàng):value選項(xiàng):amount參考答案是：estimate解析:譯文：據(jù)大致估計(jì)，我們還要花四周時(shí)間才能完成這項(xiàng)計(jì)劃。本題考查名詞辨析。estimate估計(jì)，ataroughestimate大致估計(jì)；value價(jià)值，重要性；account賬，賬目。故選A。問題11:Greateremployeesatisfaction________higherperformance.選項(xiàng):distributesto選項(xiàng):attributesto選項(xiàng):contributesto參考答案是：contributesto解析:此題考點(diǎn)為詞組辨析。distributeto意為“分發(fā)，分配”，attributeto意為“歸因于”，contributeto意為“有助于”，故選C。問題12:Ithinkabigpartofitis______weknowhowtohavefunonthejob.選項(xiàng):that選項(xiàng):which選項(xiàng):why參考答案是：that解析:譯文：我覺得很重要的一環(huán)是我們要知道如何在工作中找到樂趣。此句為動(dòng)be的表語從句，需要引導(dǎo)從句的連接詞that,故選A。問題13:ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom______onthemanagerofyourlocalWendy'srestaurant.選項(xiàng):these選項(xiàng):those選項(xiàng):which參考答案是：those解析:譯文：對(duì)索尼首席執(zhí)行官的標(biāo)準(zhǔn)和要求與那些在當(dāng)?shù)販氐喜蛷d擔(dān)任經(jīng)理的人不同。句中的過去分詞短語placedontheCEOofSony做定語修飾demandsandrequirements,bedifferentfrom…，those作代詞，指代demandsandrequirements，故選B。問題14:Theleader______atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.選項(xiàng):exceeds選項(xiàng):excellent選項(xiàng):excels參考答案是：excels解析:譯文：領(lǐng)導(dǎo)擅長于創(chuàng)造機(jī)會(huì)去向他/她的員工表達(dá)贊賞、認(rèn)可與感謝。本題考查動(dòng)詞用法，excel動(dòng)詞，“擅長，善于”，后接介詞at或in，故選C。問題15:Allthe_____guestsareseatedinthefrontrow.選項(xiàng):distinguishing選項(xiàng):extinguishing選項(xiàng):distinguished參考答案是：distinguished解析:譯文：所有的貴賓都坐在前排。短語distinguishedguests意為“貴賓”；extinguish意為“滅火”；根據(jù)語境，故選C。閱讀理解（單選題）Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.

Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.

Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.

Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.

Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.

Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lacking,orinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.

Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeism,andgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.問題1:Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?選項(xiàng):Tomakesurethatthemessagesaresenttotherightreceivers.選項(xiàng):Tomakesurethatthemessagesarefullyunderstood.選項(xiàng):Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.參考答案是：Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.解析:這是一道推斷題。本題詢問“對(duì)已發(fā)送信息進(jìn)行接受確認(rèn)指的是……”。此題信息對(duì)應(yīng)文章第一段，需要讀懂段落大意，即“被對(duì)的接收者正確理解”，所以選擇C。問題1:InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?選項(xiàng):Conceiving.選項(xiàng):Sending.選項(xiàng):Receiving.參考答案是：Conceiving.解析:這是一道判斷題。本題詢問“在那個(gè)著名的英國軍隊(duì)指揮官故事中，溝通鏈上的哪個(gè)環(huán)節(jié)可能沒有出錯(cuò)”。此題信息對(duì)應(yīng)文章第二段，需要讀懂段落大意，同時(shí)分析判斷該故事中信息的擬定、傳遞和接收三個(gè)溝通環(huán)節(jié)哪一個(gè)最不容易出錯(cuò)。根據(jù)故事情節(jié)，可大致判斷“信息的擬定”環(huán)節(jié)沒有出現(xiàn)錯(cuò)誤，所以選擇A。問題1:WhatisChinesewhispers?選項(xiàng):WhowhispersinChinese.選項(xiàng):Agametopassmessagesaroundinawhisper.選項(xiàng):Chinesepeoplewhodon'tnormallytalkveryloudly.參考答案是：Agametopassmessagesaroundinawhisper.解析:這是一道細(xì)節(jié)題。本題詢問“什么是傳話游戲”，對(duì)于不熟悉該游戲的人，需要完整閱讀文章第三段即可做出判斷，即選項(xiàng)B為正確解釋。問題1:Whendoes“allocativesuccess”happen?選項(xiàng):Therightinformationgoestotherightplace.選項(xiàng):Acompanygathersinformationfromunderstaffingdepartments.選項(xiàng):Thecorrectinformationwillbesentbytherightdepartment.參考答案是：Therightinformationgoestotherightplace.解析:這是一道細(xì)節(jié)題。本題詢問“分配成功在何時(shí)會(huì)發(fā)生”，需仔細(xì)閱讀文章第五段關(guān)于分配錯(cuò)誤如何產(chǎn)生的說明，特別是第二句關(guān)于此類錯(cuò)誤的詳細(xì)定義，然后推斷出在什么情況下可以避免發(fā)生此類錯(cuò)誤，正確選項(xiàng)為A。問題1:Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?選項(xiàng):Increasingcreativityacrossdepartments.選項(xiàng):Inadequatecommunicationbetweendepartments.選項(xiàng):Increasingcustomercomplaints.參考答案是：Inadequatecommunicationbetweendepartments.解析:這是一道推斷題。本題詢問“根據(jù)短文判斷人為失誤會(huì)導(dǎo)致什么結(jié)果？”，需仔細(xì)閱讀文章最后一段關(guān)于人為錯(cuò)誤如何產(chǎn)生的說明。正確選項(xiàng)為B。閱讀理解（判斷題）PerformanceManagementandPerformanceAppraisal

Performancemanagementaimstoacknowledgeemployeeachievements,supporttheirpersonalandprofessionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.

Performancemanagementhelpsemployeestodeveloptheirunderstanding,knowledge,andskillssothattheycancontributetotheachievementoftheenterprise'sgoalsandgainpersonalandjobsatisfaction.

Itisavitalpartofanyqualityhumanresourcesystem.

Everyenterprisewantsandshouldexpecthighperformancefromeachemployee.

Theelementsofacompetency-basedperformancemanagementsystemwill,ifimplementedwell,enablehighperformancewhichwilldefineenterpriseandpersonalsuccess.

Usingperformancemanagementprocesses,anenterprisecanbebetterplacedtomeetcompetitivechallenges.

Thisisdoneby:

*identifyingthecriticalpositions

*determiningthemostimportantcompetenciesforthosepositions

*providingtheeducation,training,andfeedbackrequiredbyemployees

*holdingeachpersonaccountablefortheirresults

Thekeytotheperformancemanagementprocessis‘performanceappraisal’.

Performanceappraisalissimplyanevaluationofhowwellanemployeeperformshisorherjobcomparedtoasetofpredeterminedstandards.

Itisasystematicprocessoffeedbackonanemployee'sworkperformance,andagreementtofuturetrainingplans,jobgoals,andjobaspirations.

Tobeeffective,aperformanceappraisalneedstohaveasetofagreedcriteriathatwillbethebasisoffeedbackaswellasofsettingfuturegoals.

Unitsofcompetencyprovideaveryeffectivetoolforsettingbenchmarksorcriteriaforworkperformance.

Theperformancecriteriawithinunitsofcompetencycanbeusedasmeasurestoassessagainstinaperformanceappraisalorreview.問題1:Performancemanagementisaveryimportantpartofanyqualityhumanresourcesystem.選項(xiàng):T選項(xiàng):F參考答案是：T解析:此題考核代詞“It”的指代內(nèi)容。句子中“Performancemanagement”正確體現(xiàn)了原文“

Itisavitalpartofanyqualityhumanresourcesystem.”中“It”所指代的內(nèi)容；同時(shí)原文“avitalpart”的意思是“非常重要”，與“vital”意思一致。所以選T。問題1:Theaimofperformancemanagementistopunishunqualifiedemployees.選項(xiàng):T選項(xiàng):F參考答案是：F解析:這是一道推斷題。根據(jù)原文“Performancemanagementaimstoacknowledgeemployeeachievements,supporttheirpersonalandprofessionaldevelopment,andmotivateandempowerthemtoperformtheirworkeffectively.”中對(duì)績效管理目的的描述與本題不同，所以選F。問題1:Anenterprisecanbebetterplacedtomeetcompetitivechallengesbyprovidingtheeducation,training,andfeedbackrequiredbyemployees,forexample.選項(xiàng):T選項(xiàng):F參考答案是：T解析:這是一道細(xì)節(jié)題。根據(jù)原文，“trainingandfeedbackrequiredbyemployees,”是“performancemanagementprocesses”即績效管理過程的一部分，所以選T。問題1:Everyenterprisecanexpecthighperformancefromeachemployee.選項(xiàng):T選項(xiàng):F參考答案是：F解析:這是一道細(xì)節(jié)題