城市軌道交通客運(yùn)服務(wù)英語（第二版）課件 3.1 Ticketing 票務(wù)相關(guān)

UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases2.masterthekeylanguagepointsandsentencestructuresinthedialogues;3.understandthecorrectexpressionsinthesubwaystation.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用語Part2TicketAffairs

票務(wù)事務(wù)Part3ServiceInTheConcourse站廳服務(wù)Part4ServiceInthePlatform站臺服務(wù)Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事務(wù)處理

Task3.1Ticketing

票務(wù)相關(guān)Part2TicketAffairs

票務(wù)事務(wù)UsefulSentenceandExpressionsTicketPolicy:票務(wù)政策Afterenteringthegateyouhavetogetoutin240minutes.每次乘車從入閘到出閘，時(shí)限為240分鐘。Yourticketisovertime，accordingtoourcompany’sregulationyoushouldpayextra12yuan.你的車票已超時(shí)，請補(bǔ)12元。Yourticketisovertaken.Pleasepaycomplementaryfare.你的車票超程，請補(bǔ)超程車費(fèi)。Youcanonlyusetheticketonthedaythatyoubuyit.單程票在售出當(dāng)站，當(dāng)日乘車有效。

5.Yourticketisoutdate，pleasebuyanother.

你的車票已過期，請重新購買一張。6.Thebalanceofyourticketisnotsufficient，pleasegototheTicketCentertorecharge.

你的車票余額不足，請到票務(wù)處充值。7.Youcanenjoy5percentdiscountifyouuseYangChengTongCard.

使用羊城通，你可以獲得5%的優(yōu)惠。B.SubwayTicketsUseRegulations地鐵車票使用規(guī)定：（1）SingleJourneyTicket:Validonlyonthedateofissuanceandpurchase.

單程票：普通單程票發(fā)售當(dāng)天有效

（2）Groupdiscount:Groupticketsfor30ormorepassengersareentitledto10%discount.

團(tuán)體優(yōu)惠：由單位或集體乘車30人或以上的,可享受9折優(yōu)惠。

（3）YangChengTongCard:GuaranteepaymentofRMB20yuanshouldbepaidforeachYangChengTongCardyoupurchase.ThestartingvalueofthiskindofcardisRMB50yuanandthelargestamountcarriedonsuchkindofcardisRMB500yuan.

羊城通：購買羊城通時(shí)需付押金20元/張。羊城通初始票值為50元，票內(nèi)最大金額為500元。（4）CommonStoredValueTicket:WhenpurchasingtheCommonStoredValueTicket,guaranteepaymentofRMB20yuanshouldbepaidforeachTicket.ThestartingvalueofCommonStoredValueTicketisRMB50yuanandthelargestamountcarriedbythiskindofcardissettobeRMB200yuan.

普通儲值票：購買普通儲值票時(shí)需付押金20元/張。普通儲值票初始票值為50元，票內(nèi)最大金額定為200元。TranslatethefollowingsentencesintoChinese:Yourticketisovertaken.Pleasepaycomplementaryfare.

SeniorCitizenStoredValueTicketmustbeusedtogetherwithPreferentialCard.3.Thebalancehadnotbeendeductedattheexit-gatelasttime.Pleasepaytheminmumfare2yuanforyourjourney.4.ThestartingvalueofCommonStoredValueTicketisRMB50yuanandthelargestamountcarriedbythiskindofcardissettobeRMB200yuan.5.Thetimelimitofeachrideforeverypassengerfromenteringthestationtoexitingthestationsis