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1、 27種外貿(mào)書信大全(四) 16. 請(qǐng)求客戶作推薦人thank you for your letter of 2 november. we are delighted to hear that you are to pleased with the refurbishment of your hotel. as your know .in our line of work, we depend on good ,reports of our projects to win further business. our clients always shop around and look for

2、 references before committing themselves. with your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . would you agree to our suggesting that future clients should call you? it would also be most helpful if we could occasionally

3、bring a client to look at your hotel . we would , of course , stay overnight at least.ill call you next week to hear your reaction. thanks again for you kind words.17. 通知客戶價(jià)格調(diào)整we enclose our new catalogue and price list. the revised prices will apply from 1 april 1997. you will see that there have b

4、een number of changes in our product range. a number of improved models have been introduced. out range of washing machines has been completely revamped. many popular lines, however, have been retained unchanged. you will be aware that inflation is affecting industry as a whole .ws have been affecte

5、d like everyone else and some price increases havebeen unavoidable. we have not, however, increased our prices across the board, in many cases, there is a small price increase, but in others, none at all. we can assure you that the quality of our consumer durables has been maintained at a high stand

6、ard and that our service will continueto be first class. we look forward to receiving your orders.謹(jǐn)謝上新的商品目錄和價(jià)格表。修訂價(jià)格定于1997年4月1日起生效。產(chǎn)品系列有一大革新,增加了不少改良的型號(hào),扒出一系列新款的洗衣機(jī),但許多款的開動(dòng)號(hào)仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此,本公司并未全面提升價(jià)格,調(diào)整幅度亦不大。 本公司堅(jiān)守一貫信念,務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品,迎合顧客的需要。 謝謝貴公司多年惠顧,盼繼續(xù)合作。18. 說(shuō)明價(jià)格調(diào)整原因i enclose our ne

7、w price list , which will come into effect ,from the end of this month. you will see that we have increased our prices on most models. we have ,however , refrained from doing so on some models of which we hold large stocks. we feel we should explain why we have increased our prices. we are paying 10

8、% more for our raw materials than we were paying last year. some of our subcontractors have raised their by as much as 15%. as you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. we will not com

9、promise that reputation because of rising costs. we hope, therefore decided to raise the price of some of our machines. we hope you will understand our position and look forward to your orders.現(xiàn)謹(jǐn)附上本公司新價(jià)格表,新價(jià)格將于本月底生效。除了存貨充裕的商品外,其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%,一些承包商的價(jià)格調(diào)升到15%。 過(guò)去40年,本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠

10、。今為確保產(chǎn)品質(zhì)量,唯有稍為調(diào)整價(jià)格。上述情況,還望考慮。愿能與貴公司保持緊密合作。19. 拒絕客戶的要求thank you for your enquity of 25 august.we are always pleased to hear from a valued customer.i regret to say that we cannot agree to your request for technical information regarding our software security sysytems.the fact is,that most of our compe

11、titors also keep such information private and confidential.i sincerely hope that this does not inconvenience you in any way.if there is any other way in which we can help. do not hesitte to contact us again.8月25日信收悉,謹(jǐn)此致謝。 來(lái)信要求本公司提供有關(guān)軟件保密系統(tǒng)的技術(shù)資料,但鑒于同行向來(lái)視該等資料為機(jī)密文件,本公司亦不便透露,尚祈見諒。我真誠(chéng)地希望這樣不會(huì)對(duì)貴公司造成不便。如需本公

12、司協(xié)助其他事宜,歡迎隨時(shí)賜顧垂詢。 祝業(yè)務(wù)蒸蒸日上!20. 應(yīng)付難辦的客戶we have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. the problem is that your purchasing department is changing orders after they have been placed. this has

13、led to confusion and frustration for both of our companies. in several instances. you have returned goods that were originally ordered. to solve the problem , i propose that on receipt of an order, our sales staff contact you to verify it. if you decide on any changes, we will amend the order and fa

14、x you a copy so that you can check it. i trust this system will cut down on delays and errors, and allow our operations to run smoothly.承蒙多年惠顧,本公司感激萬(wàn)分。然近來(lái)合作出現(xiàn)問題,令服務(wù)水準(zhǔn)未能符合對(duì)方要求,本公司為此提憂不已。 貴公司采部發(fā)出定單后,再三更改內(nèi)容;更有甚者,屢次退回訂購(gòu)之貨品,導(dǎo)致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴(yán)重,特此在接到定單后,由本公司銷售人員與貴公司復(fù)核。若需作出改支,本公司把定單修改后電傳副本,供貴公司查核。 盼望上述辦法經(jīng)受減少延誤,促進(jìn)雙方業(yè)務(wù)發(fā)展。21. 祝賀新公司成立it has just come to our attention that you have lately opened your new european headquarters in brussels. congratulations on your bold venture. as you know , our companies have had a long business association in the uk.

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