體驗(yàn)商務(wù)英語(yǔ)視聽(tīng)說(shuō)unit1

1、after completing this course, students is expected: to expand business knowledge to acquire business communication skills to improve listening ability體驗(yàn)商務(wù)英語(yǔ)視聽(tīng)說(shuō)教程1高等教育出版社10 units, 3 hours each1.business vocabulary2.doing business3.focus4.social skills5.video clips6.extra activitiesafter-class: listen

2、ing taskoral task classroom attendance, classroom performance, etc .。listening assignment 15oral assignment 15%final exam，60business moneycustomers?describe your future work. im a businessman. i am anything i need to be at anytime. tell me, what exactly are you? -big nightwhat is the main focus of y

3、our future work?what kind of organization do you want to work for?phone phrases: 1.1. asking to speak to asking to speak to sbsb.2.2. if if the person is not available the person is not available3.3. asking sb. to waitasking sb. to wait4.4. asking for the other persons nameasking for the other perso

4、ns name5.5. saying that youll phone again latersaying that youll phone again later phrasal verbs: 1.1. get through get through2.2. put through put through3.3. cut off cut off4.4. hang up hang up5.5. hold on hold on a. to connect a. to connect b. to be connected b. to be connected c. to disconnect c.

5、 to disconnect d. to wait d. to wait e. to put down the receiver e. to put down the receiverproblems: converconversationssationsproblemsproblemsquestionsquestions12345hes on another line.can i hold?she speaks too quickly.hes not available.could you speak more slowly?can i leave a message?he cant hea

6、r him.its a bad line.can you speak up?can you call back?its the wrong number. hes left the company. he doesnt know the name of the new man. would you like to speak to the new man?can you spell that for me?think of other problems in a telephone conversation and act it out. extra activities: message f

7、ormmessage formname company urgent can wait tel. no. mr. meaddigital electronics01865 502316, ext 99extra activities: message formmessage formname company urgent can wait tel. no. linda burnesci international0181 442 5655, ext 39message 1message 1company: john muir 1) _caller: kylecontent: new marke

8、ting manager is 2)_ but unfriendlyten 3) _ workers and two salesmen are needed.need them next 4) _.salesmen requirements: 5) _ps: 6)_ for overtime. mechanicscompetenttemporarymondayout going personality & convincing knowledge in vehicles & good at number crunchingdouble paidmessage 2message 2from: a

9、lyson in head officetime: 10amcall about: 1) _five sections are indispensible the financial 2) _ should cover revenue, 3) _ and earnings per share data.the letters to shareholders: 4) _ will be sent by email.the report needs 5) _ by attorneys and accountants.report writingsummarynet incomeceos forma

10、l statementreviewinghow to practice good phone and e-mail etiquette at worklisten to two alternative versions of a similar situation involving two men called buxton and roberts. which one of the four sentences describes the first conversation and which one describes the second conversation?addressin

11、g report on cultural differences in communication.video clip, unit 1 (p. 104)1. why does mr. trump ask the job interviewees to build tents after their self-introduction?2. who has earned leadership through working on the tents?3. when mr. trump asked whether building the tent was hard to say, kristi

12、ne said, “there are too many chefs in the kitchen.” what does she mean?4. did martin have a good connection with others while working on the job?5. how does martin think his last choice of the team makes him feel?6. people people howhow many many attorneys salespersons working in real estate owners

13、of companies self-conscious self-conscious tense tense self-confidence self-confidence flush flush panic panic4 43 33 33 3video clip, unit 1 (p. 104)true or false.1. there are four of them who are owners of their own companies and one is part-owner of a company among the group.2. martin is the senior assistant city attorney of atlanta.3. james sun is from university of washington with a finance major.4. heidis first choice of the team members is aimee.5. theyve