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1、audit plan iso/ts-16949:2009 page 5 of 5company data:order number:訂單號(hào)za-number: audit representative:審核代表ea scope:area of validity: 有效范圍audit type: 審核類(lèi)型the 1 st surveillance audit after re-certificate audit audit data: 審核時(shí)間lead-auditor:審核人co-auditor:聯(lián)合審核人-audit date: 審核日期audit language:審核語(yǔ)言rev. of m
2、anual:standard: 標(biāo)準(zhǔn)iso/ts-16949:2009process overview (according to process analysis / process map): 過(guò)程評(píng)估(根據(jù)過(guò)程分析/過(guò)程流程圖)process type過(guò)程類(lèi)型designation名稱(chēng)process name過(guò)程名稱(chēng)copc01market analysis and development 市場(chǎng)分析和開(kāi)發(fā)c02process development 過(guò)程研發(fā)c03production and delivery 生產(chǎn)和交付c04customer feedback and service 顧
3、客反饋和服務(wù)mpm01business plan 業(yè)務(wù)計(jì)劃m02quality cost, data analysis, continual improvement 質(zhì)量成本,數(shù)據(jù)分析,持續(xù)改進(jìn)m03management review 管理評(píng)估sps01control of document and record 文件記錄控制s02human resource 人力資源s03infrastructure and environment, equipment and tooling management 基礎(chǔ)設(shè)施,環(huán)境,設(shè)備,工裝管理s04product protection 產(chǎn)品保護(hù)s05co
4、ntrol of monitoring and measuring devices 監(jiān)測(cè)、測(cè)量設(shè)備控制s06product and process monitoring and measurement, control of nonconforming product 產(chǎn)品、過(guò)程監(jiān)控和測(cè)量,不良品控制s07monitoring and measurement (internal audit & customer satisfaction)監(jiān)測(cè)和測(cè)量(內(nèi)審和顧客滿(mǎn)意)s08purchasing and supplier management 采購(gòu)和供應(yīng)商管理the following audit
5、 plan is based on the current 2 shifts model1 hours additional time for the verification of corrective action effectiveness of previous audit is planned in the relevant processes!date: 26-28.12.2011time時(shí)間dept./process部門(mén)/過(guò)程processes過(guò)程contact person聯(lián)系人auditor審核員focus/requirements關(guān)注點(diǎn)/要求1st day09:00- 09
6、:15opening meeting首次會(huì)議all related所有相關(guān)人員maxwelcome, introducing participants, providing information on the audit procedure, audit process and evaluation歡迎,介紹參與者,提供審核程序、過(guò)程及評(píng)估所需信息,09:15-09:30company tour公司參觀qmrmaxfacility tour and factory layout 工廠參觀和工廠平面圖09:30- 12:00top management & qmr最高管理層和管理者代表 qua
7、lity system status, client & csr change communication.質(zhì)量體系現(xiàn)狀,客戶(hù)和客戶(hù)滿(mǎn)意度變化及溝通verification of corrective actions for previous audit findings.前次審核問(wèn)題項(xiàng)的整改措施驗(yàn)證m01: business plan 業(yè)務(wù)計(jì)劃m03: management review 管理評(píng)估s07: monitoring and measurement (internal audit & customer satisfaction)監(jiān)控和測(cè)量(內(nèi)審和顧客滿(mǎn)意)m02: quality
8、cost, data analysis, continual improvement 質(zhì)量成本,數(shù)據(jù)分析,持續(xù)改進(jìn)gm, qmr, financial officer總經(jīng)理,管理層代表,財(cái)務(wù)人員maxorganization, qms, products & processes changes/ new customers & csr / customer complaints.4.1general requirements基本要求4.2documentation requirements 歸檔要求5 management responsibilities 管理層責(zé)任5.1 managemen
9、t duties 管理層義務(wù)5.2 customer focus 顧客關(guān)注焦點(diǎn)5.3 quality policies 質(zhì)量方針5.4planning 規(guī)劃5.5 responsibility, authorization and communication 責(zé)任,授權(quán)和溝通5.6 management review 管理評(píng)估6.1 resource planning, provision and management 資源規(guī)劃,提供和管理8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.2 surveillance and measureme
10、nt 監(jiān)控和測(cè)量8.4 data analysis 數(shù)據(jù)分析8.5 improvement 改進(jìn)12:00- 13:00lunch break午休13:00- 15:00sales dept銷(xiāo)售部門(mén)c01: market analysis and development 市場(chǎng)分析和開(kāi)發(fā)s04: product protection 產(chǎn)品保護(hù)c04: customer feedback and service顧客反饋和服務(wù)s07: monitoring and measurement (internal audit & customer satisfaction)監(jiān)控和測(cè)量(內(nèi)審和顧客滿(mǎn)意)ma
11、rketing manager 銷(xiāo)售經(jīng)理max4.2documentation requirements 歸檔要求7.2 customer-related processes 顧客相關(guān)過(guò)程7.5 production and service provision 產(chǎn)品和服務(wù)提供8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.2monitoring and measurement 監(jiān)控和測(cè)量8.3control of nonconforming product 不良品控制8.4 data analysis 數(shù)據(jù)分析8.5 improvement
12、改進(jìn)customer-specific requirements, as appropriate 顧客特殊要求,如合適15:00-17:00purchasing dept采購(gòu)部s08: purchasing and supplier management 采購(gòu)和供應(yīng)商管理s04: product protection 產(chǎn)品保護(hù)material manager 物料經(jīng)理max4.2documentation requirements 歸檔要求7.4 purchasing, supplier control, incoming verification 采購(gòu),供應(yīng)商控制,來(lái)料確認(rèn)7.5.4 cus
13、tomer property control 顧客財(cái)產(chǎn)控制7.5.5 store and product preservation 倉(cāng)庫(kù)和產(chǎn)品保存8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.4 data analysis 數(shù)據(jù)分析8.5 improvement 改進(jìn)applicable customer-specific requirements, e.g. on sub-supplier ppap 顧客特殊要求可適應(yīng),如有關(guān)分供方的ppap13:00- 17:30technical dept.技術(shù)部c02: process develo
14、pment 過(guò)程開(kāi)發(fā)s01: control of document and record 文檔和記錄控制tech manager 技術(shù)經(jīng)理max4.2documentation requirements 要求歸檔7.1 planning of realization 實(shí)現(xiàn)規(guī)劃7.2 customer-related processes 顧客相關(guān)過(guò)程7.3 development 開(kāi)發(fā)7.5 production and service provision 生產(chǎn)和服務(wù)提供8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.1 general 一般
15、8.2 surveillance and measurement 跟進(jìn)和測(cè)量8.4 data analysis8.5 improvementcustomer-specific requirements, as appropriate 顧客特殊要求,如合適17:30-18:00teamreview&communication2nd day9:00- 18:00production department workshops生產(chǎn)部 車(chē)間1c03: production and delivery 生產(chǎn)及交付s03: infrastructure and environment, equipment a
16、nd tooling management 基礎(chǔ)設(shè)施,環(huán)境,設(shè)備和工裝管理s06: product and process monitoring and measurement, control of nonconforming product產(chǎn)品、過(guò)程監(jiān)控和測(cè)量,不良品控制s04: product protection 產(chǎn)品保production manager 生產(chǎn)經(jīng)理max4.2documentation requirements 歸檔要求7.1 planning of realization 產(chǎn)品實(shí)現(xiàn)規(guī)劃7.5 production and rendering of services
17、生產(chǎn)和服務(wù)交付8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.1 general 一般8.2 surveillance and measurement 監(jiān)控和測(cè)量8.3management of faulty products 缺陷品管理8.4 data analysis 數(shù)據(jù)分析8.5 improvement改進(jìn)customer-specific requirements, as appropriate 客戶(hù)特殊要求,如合適2nd day9:00- 12:00production department workshops生產(chǎn)部 車(chē)間2c03
18、: production and delivery 生產(chǎn)及交付s03: infrastructure and environment, equipment and tooling management 基礎(chǔ)設(shè)施,環(huán)境,設(shè)備和工裝管理s06: product and process monitoring and measurement, control of nonconforming product產(chǎn)品、過(guò)程監(jiān)控和測(cè)量,不良品控制s04: product protection 產(chǎn)品保護(hù)production manager 生產(chǎn)經(jīng)理max4.2documentation requirements
19、 歸檔要求7.1 planning of realization 產(chǎn)品實(shí)現(xiàn)規(guī)劃7.5 production and rendering of services 生產(chǎn)和服務(wù)交付8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.1 general 一般8.2 surveillance and measurement 監(jiān)控和測(cè)量8.3management of faulty products 缺陷品管理8.4 data analysis 數(shù)據(jù)分析8.5 improvement改進(jìn)customer-specific requirements, as a
20、ppropriate 客戶(hù)特殊要求,如合適12:00- 13:00lunch break午休13:00- 18:00quality department質(zhì)量部m02: quality cost, data analysis, continual improvement 質(zhì)量成本,數(shù)據(jù)分析和持續(xù)改進(jìn)s05: control of monitoring and measuring devices監(jiān)測(cè)和測(cè)量設(shè)備控制s07: monitoring and measurement (internal audit & customer satisfaction) 監(jiān)測(cè)和測(cè)量(內(nèi)審和顧客滿(mǎn)意)qa mana
21、ger 質(zhì)量經(jīng)理max4.2documentation requirements 歸檔要求7.1 planning of realization 實(shí)現(xiàn)規(guī)劃7.6 lab and calibration control 實(shí)驗(yàn)室要校正控制8 measurement, analysis and improvement 測(cè)量分析和改進(jìn)8.1 general 一般8.2 surveillance and measurement 監(jiān)控和測(cè)量8.3management of faulty products 缺陷品控制8.4 data analysis 數(shù)據(jù)分析8.5 improvement改進(jìn)custome
22、r-specific requirements, as appropriate客戶(hù)特殊要求,如合適19:30-20:30production department workshops生產(chǎn)部 車(chē)間2c03: production and delivery 生產(chǎn)及交付s03: infrastructure and environment, equipment and tooling management 基礎(chǔ)設(shè)施,環(huán)境,設(shè)備和工裝管理s06: product and process monitoring and measurement, control of nonconforming produ
23、ct產(chǎn)品、過(guò)程監(jiān)控和測(cè)量,不良品控制production manager 生產(chǎn)經(jīng)理max4.2documentation requirements 歸檔要求7.1 planning of realization 產(chǎn)品實(shí)現(xiàn)規(guī)劃7.5 production and rendering of services 生產(chǎn)和服務(wù)交付8 measurement, analysis and improvement 測(cè)量,分析和改進(jìn)8.1 general 一般8.2 surveillance and measurement 監(jiān)控和測(cè)量8.3management of faulty products 缺陷品管理8.
24、4 data analysis 數(shù)據(jù)分析8.5 improvement改進(jìn)customer-specific requirements, as appropriate 客戶(hù)特殊要求,如合適3th day09:00- 11:00admin dept. 行政部s02: human resource 人力資源admin manager 行政經(jīng)理max4.2documentation requirements 歸檔要求5.5responsibility, authorization and communication 責(zé)任,授權(quán)和溝通6.1resource management 資源管理6.2huma
25、n resources 人力資源8.5 improvement 改進(jìn)customer-specific requirements, as appropriate客戶(hù)特殊要求,如合適12:00- 13:00lunch break午休13:00-15:00top management & qmr最高管理層和管理者代表m2: management review 管理評(píng)估gm, qmr 總經(jīng)理,管理者代表max4.1general requirements一般要求4.2documentation requirements 歸檔要求5 management responsibilities 管理層責(zé)任5.1 management duties 管理層義務(wù)5.2 customer focus 顧客關(guān)注焦點(diǎn)5.3 quality policies 質(zhì)量政策5.4planning 規(guī)劃5.5 responsibility, authorization and communication 責(zé)任,授權(quán)和溝通5.6 management review 管理評(píng)估6.1 resource planning, provision and management 資料規(guī)劃,提供
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