受控發(fā)運(yùn)操作要求規(guī)范DM-SGMW002B12009OK

1、實用文檔上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心管理手SGMW Purchase. & Supply Chain Center management manualDM/SGMW 05.2B.12-2009版本號 Version #:A受控發(fā)運(yùn)操作規(guī)范Controlled Shipment Operation Procedure2009-12-1 發(fā)布2010-1-1實施Issued on Dec 1st, 2009Implemented on Jan 1st, 2010上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心發(fā)布Issued by SAIC GM Wuling Auto

2、mobile Co. Ltd Pur. & Supply Chain Center.標(biāo)準(zhǔn)文案實用文檔Forward本文件是上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心管理手冊 支持性文件，目的在于防止不合格品流向公司和最終用戶，并對供應(yīng)商限時實施 永久性的整改措施。It is a supporting document for management manual of Pur. & Supply Chain Dept., it is purpose to stop unqualified products flowing into company and end user,

3、 and execute time-limited permanent containment measure to supplier.本程序由上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心提出。Suggested by SGMW WWP& Supply Chain Center.本程序由上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心歸口。Supervised by SGMW WWP& Supply Chain Center.本程序由上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心負(fù)責(zé)組織起草。Drafted by SGMW WWP& Supply Chain Ce

4、nter.本程序主要起草人：汪杰強(qiáng)Main drafter: Wang Jieqiang本程序如出現(xiàn)文字理解歧義，以中文為準(zhǔn)。If there is any different understanding to the words of this process, please refer to its Chinese version.審核 Auditing :會簽 Subscribe :批準(zhǔn) Approval:標(biāo)準(zhǔn)文案實用文檔上汽通用五菱汽車股份有限公司采購及供應(yīng)鏈管理中心管理手冊受控發(fā)運(yùn)操作規(guī)范SGMW Pur.& Supply Chain Center. management m

5、anualDM/SGMW05.2B.12-2009 01A)i編制與適用范圍本文件由采購及供應(yīng)鏈管理中心負(fù)責(zé)編制， 規(guī)定了實施受控發(fā)運(yùn)的條件及退出準(zhǔn)則；適用于批 量生產(chǎn)時不合格品、PPM值較高或有重復(fù) PR& R單 的供應(yīng)商。2術(shù)語/縮寫PPM百萬分之不合格品數(shù)。PRR問題報告與處理。一級受控發(fā)運(yùn)（CSL1）:由供應(yīng)商在供應(yīng)商現(xiàn)場獨(dú) 立于生產(chǎn)線以外的遏制區(qū)域?qū)α慵嵤╊~外檢查 的一種遏制不合格品程序，以確保不合格品不送到 SGMW二級受控發(fā)運(yùn)（CSL2）:由SGM啾SGMWM的第 三方對供應(yīng)商零件實施額外檢查的一種不合格品 遏制程序，以確保不合格品不送到SGMW3 一級受控發(fā)運(yùn)規(guī)定3.

6、1 一級受控發(fā)運(yùn)進(jìn)入條件1） SGMW：布PR&RRB,供應(yīng)商采取短期和長期 措施實施后仍無法遏制問題的發(fā)生，重復(fù)發(fā)生相同 的問題和類似的問題。2）發(fā)生重大質(zhì)量問題（涉及國家法規(guī)/安全/環(huán)保）。3）由于零件質(zhì)量問題對 SGM腐成重大影響或損失（如：SGM廨線60min或以上，出現(xiàn)須對庫存整 車進(jìn)行返工50輛或以上，50分的GCA'可題等）。4）供應(yīng)商違反 PPAPS序（如擅自更改設(shè)計、原材 料、分供方、工藝、檢驗標(biāo)準(zhǔn)等）。5）零件實物抽檢不合格（性能、材料）。6）供應(yīng)商產(chǎn)品存在質(zhì)量高風(fēng)險時，SQE可發(fā)布CSL13.2 職責(zé)3.2.1 SQE 職責(zé)1）確認(rèn)供應(yīng)商質(zhì)量問題是否滿足進(jìn)

7、入一級受控發(fā)運(yùn)的條件，完成供應(yīng)商進(jìn)入一級受控發(fā)運(yùn)審批（SQE提出，SQE經(jīng)理審核，SQ總監(jiān)批準(zhǔn)）。2） SQE發(fā)布SGMW 一級受控發(fā)運(yùn)通知，同時通標(biāo)準(zhǔn)文案11 Develop and ScopeThis Process initiated by Purchasing & Supply Chain Center regulates controlled shipment entry and exit criteria, for un-conforming parts, high PPM or repeated PRR's of mass production.2 Terms /

8、AbbreviationsPPM: parts per millionPRR: problem reporting and resolutionControlled shipment level-1 (CSL1): is a containment procedure to protect SGMW from non-confirmation that a supplier implements extra inspection in additional to normal production.Controlled shipment level-2 (CSL2): is a contain

9、ment procedure to protect SGMW from non-confirmation that an SGMW-approved third party implements extra inspection in additional to normal production.3 CSL13.1 Entry criterion1) Supplier's short/long term action cannot containment same or similar problems happening after a PRR has been issued.2)

10、 Major disruption (related to Nation regulation/ safety / environment protecting).3) Severe impact or loss to SGMW due to quality problem (i.e. over 60 mins downtime, more than 50 vehicles rework, upwards of 50 points GCA deduction).4) Supplier offending against PPAP procedure. (i.e. Changing produc

11、t design, raw material, sub-suppliers, process or inspection criterion without SGMW approval ) 5) Non-conformance of normal parts actual check (performance, material)6) High- quality-risk of the supplier products3.2 Responsibility3.2.1 SQE responsibility1) Review supplier ' non-confirmation to c

12、onfirm whether or not it complies with the entry criterion. If applicable, accomplish the approval for the CSL1(Proposed by SQE, confirmed by SQE manager, approved by SQ實用文檔DM/SGMW05.2B.12-2009 0/A)1)知生產(chǎn)采購科、計劃科、物流科及SQA。3）通過會議方式，使供應(yīng)商理解一級受控發(fā)運(yùn)要求（包括退出標(biāo)準(zhǔn)）。4）審核、批準(zhǔn)供應(yīng)商一級受控發(fā)運(yùn)計劃/流程。5）審核供應(yīng)商的根本原因分析及糾正措施。6）監(jiān)控供應(yīng)商

13、的遏制活動數(shù)據(jù)。7）審核供應(yīng)商過程控制改進(jìn)成效。8）對供應(yīng)商進(jìn)行控制計劃審核（PCPA）。9）審核供應(yīng)商是否滿足供應(yīng)商進(jìn)入一級受控發(fā)運(yùn)確定的退出標(biāo)準(zhǔn)，完成供應(yīng)商退出一級受控發(fā)運(yùn)審批（供應(yīng)商提出，SQE同意，SQE經(jīng)理審核，SQ總監(jiān)批 準(zhǔn)）。10）向供應(yīng)商發(fā)布 SGMW 一級受控發(fā)運(yùn)退出通知，同 時通知生產(chǎn)采購科、計劃科、物流科及SQA o3.2.2 采購員職責(zé)1）如果供應(yīng)商不配合執(zhí)行 SGM出級受控發(fā)運(yùn)要求 時，采購員必須介入并通知采購總監(jiān)，同時支持SQE開展一級受控發(fā)運(yùn)。2）會同SQE就進(jìn)入受控發(fā)運(yùn)狀態(tài)的供應(yīng)商受控發(fā)運(yùn)產(chǎn)品的具體問題及改進(jìn)情況提出是否停止該供應(yīng)商該類產(chǎn)品或全部產(chǎn)品的新業(yè)務(wù)開展

14、的建議。3.2.3 供應(yīng)商職責(zé)1）立刻針對具體的質(zhì)量問題，建立與現(xiàn)有生產(chǎn)、檢查區(qū)域獨(dú)立的遏制區(qū)域。2）通知其他使用相同零件的顧客，告知該不合格 情況，并且根據(jù)需要制定、采用遏制活動。3） 跟蹤不合格品斷點(diǎn)，并向SGMW通報斷點(diǎn)信息。4） 在產(chǎn)品最小單元的包裝上或料架上貼上經(jīng)供應(yīng)商主管質(zhì)量的最高領(lǐng)導(dǎo)簽字的綠色圓形一級受控發(fā)運(yùn) 標(biāo)簽。5） 提供執(zhí)行一級受控發(fā)運(yùn)所需的平面布局圖、作業(yè)指導(dǎo)書、檢驗指導(dǎo)書，工裝（含檢驗工具）。Director.)2) Send CSL1 notice to supplier and inform Purchasing Section, Planning section

15、and SC, SQA.3) Communicate CSL1 requirements to suppliers (including exit criteria) via meeting.4) Verify and approve supplier 's CSL1 plan/process.5) Verify supplier root cause analysis and corrective actions.6) Monitor supplier containment activity data7) Verify supplier process control improv

16、ement effectiveness.8) Conduct PCPA at supplier 's plant9) Check if supplier meets all exit criteria of CSL1, if applicable, complete exit approval, (proposed by supplier, admitted by SQE, verified by SQE Manager, approved by SQE Director.).10) Send exit notice to supplier and inform Purchasing

17、section, Planning section, SC and SQA.3.2.2 Buyer responsibility1) If required, inform Purchasing Director and support SQE, when the supplier is not cooperative in conducting CSL1 per SGMW requirements.2) Together with SQE to advise whether or not implement New Business Hold on the CSL1-product or a

18、ll products of the supplier depending on the CSL1 problem and improvement status.3.2.3 Supplier responsibility1) Immediately establish a additional containment activity area focusing this specific quality problem.2) Notify the nonconformance to other customers using the same part, and take containme

19、nt activities if necessary.3) Track breakpoints of nonconforming material and inform breakpoint information to SGMW.4) Mark CSL1 label, a green-round tag with signature of the highest quality leader, on the smallest package unit or rack.5) Provide layout, instruction sheet, inspection sheet, tooling

20、 (including checking tool) used in CSL1.標(biāo)準(zhǔn)文案實用文檔DM/SGMW05.2B.12-2009 0/A)6) 發(fā)運(yùn)前100%檢驗行動，并在遏制區(qū)域公布檢驗結(jié)果。7）每日組織會議來評審相關(guān)質(zhì)量數(shù)據(jù)和結(jié)果，確 認(rèn)糾正措施有效性。8）查找問題的根本原因，制定、實施長期糾正措施。9）更新相關(guān)的質(zhì)量文件（例如但不限于：過程流程圖，PFMEA，控制計劃，作業(yè)指導(dǎo)書，檢驗指導(dǎo)書等）。10）滿足退出一級受控發(fā)運(yùn)的標(biāo)準(zhǔn)時，提出退出申請，并提供相關(guān)的支持性文件/證據(jù)。3.3 一級受控發(fā)運(yùn)退出準(zhǔn)則SQE根據(jù)實際情況，在供應(yīng)商進(jìn)入一級受控發(fā)運(yùn)的同時，與供應(yīng)商確定適用的退出準(zhǔn)則

21、。原則上供應(yīng)商應(yīng)在兩個月內(nèi)退出一級受控發(fā)運(yùn)。1） 對售后重大問題，受控發(fā)運(yùn)開始后經(jīng)市場驗證有效且沒有重復(fù)出現(xiàn)。2） 對違反PPAP流程，立即恢復(fù)PPAP原狀態(tài)或新狀態(tài) 申請并獲得批準(zhǔn)。3）需進(jìn)行控制計劃審核的，控制計劃審核結(jié)果在 70分或 以上，并制定有不合格項進(jìn)一步的整改計劃。3） 對實物抽檢不合格的，進(jìn)行第二次抽檢應(yīng)合格。5）該問題從 CSL1實施開始20個工作日內(nèi)在 SGMW內(nèi) 部缺陷數(shù)量為0。SQE根據(jù)問題的實際情況，可以制定相應(yīng)的其他退出標(biāo)準(zhǔn)，但需經(jīng) SQ總監(jiān)批準(zhǔn)。4） 級受控發(fā)運(yùn)規(guī)定4.1 二級受控發(fā)運(yùn)進(jìn)入條件1) 處于一級受控發(fā)運(yùn)的供應(yīng)商，仍無法遏制問題的發(fā)生。2）由于零件質(zhì)量問

22、題對 SGMW造成重大影響或損失 （如：SGMW線120min或以上，出現(xiàn)須對庫存整車進(jìn)行返工100輛或以上等）。6) 100% check and display the results in CSL1 area.7) Conduct a daily meeting to review quality data and the results, ensure the corrective actions taken are effective.8) Find out root cause, develop, and implement the permanent corrective act

23、ions,9) Update all applicable documentation, (such as but not limited. Flow Diagram, PFMEA, Process Control Plan and SOS, inspection Instructions etc.) 10) Request exit from CSL1 and provide supporting documentation when exit criteria is met.3.3 Exit criteria for CSL1SQE discuss and confirm the appl

24、icable exit criteria with supplier when supplier entering CSL1.In principle, supplier shall exit CSL1 in the two months since entry.1) For market issue, no repeated issue happened after implement as per market validation.2) For offending-PPAP procedure issue, immediate get back to initial status or

25、new status requisition approved.3) PCPA result is more than 70 points with further improvement plan for non-conforming if applicable.4) The result of the second sample taken check should be conformance when the actual sample taken is NOK.5) There should be no defect found in SGMW since the entry of

26、CSL1.6) SQE can define other exiting criteria but SQ Director approval is essential.4.1 Controlled shipment level-24.2 Entering condition of CSL21) In CSL1, but the same problem or similar problem re-happen again.2) Severe impact or loss to SGMW due to parts quality (such as; more than 120 minutes d

27、owntime, more than 100 vehicles rework).DM/SGMW05.2B.12-2009 0/A)標(biāo)準(zhǔn)文案實用文檔3）導(dǎo)致產(chǎn)品召回或采取市場活動的重大質(zhì)量問題；4） 供應(yīng)商違反PPAP流程并對SGMW造成重大質(zhì)量 問題（如擅自更改設(shè)計、原材料、分供方、工藝、檢驗 標(biāo)準(zhǔn)等）。5）實施GP-12的零件在SGMW仍然發(fā)現(xiàn)不合格品。6）供應(yīng)商產(chǎn)品存在質(zhì)量iWj風(fēng)險時，SQE經(jīng)SQ總監(jiān)批準(zhǔn)可發(fā)布CSL24.2職責(zé)4.2.1 SQE 職責(zé)1）確認(rèn)供應(yīng)商質(zhì)量問題是否滿足進(jìn)入二級受控發(fā)運(yùn)的條件，完成供應(yīng)商進(jìn)入二級受控發(fā)運(yùn)審批（SQE提出，SQE經(jīng)理確認(rèn)，SQ總監(jiān)批準(zhǔn)）。2）向供

28、應(yīng)商發(fā)布SGMW二級受控發(fā)運(yùn)通知，同時通知生產(chǎn)采購科、計劃科、物流科及SQAo3）審核并批準(zhǔn)供應(yīng)商對二級受控發(fā)運(yùn)第三方的選擇 （SQE經(jīng)理審核，SQ總監(jiān)批準(zhǔn)）。4）主持與第三方及供應(yīng)商的二級受控發(fā)運(yùn)啟動會議。5）審核、批準(zhǔn)供應(yīng)商二級受控發(fā)運(yùn)計劃/流程。6）審核供應(yīng)商的根本原因分析及糾正措施。7）監(jiān)控供應(yīng)商的遏制活動數(shù)據(jù)。8）審核供應(yīng)商過程控制改進(jìn)成效。9）對供應(yīng)商進(jìn)行控制計劃審核（PCPA）。10）審核供應(yīng)商是否滿足供應(yīng)商進(jìn)入二級受控發(fā)運(yùn)確 定的退出準(zhǔn)則，完成供應(yīng)商退出二級受控發(fā)運(yùn)審批（二 級受控發(fā)運(yùn)第三方建議，SQE審核、SQE經(jīng)理確認(rèn)、SQ總監(jiān)批）。11）向供應(yīng)商發(fā)布SGMW二級受控發(fā)運(yùn)退

29、出通知，同時通知生產(chǎn)采購科、計劃科、物流科、SQA及第三方機(jī) 構(gòu)。4.2.2采購員職責(zé)1）如果供應(yīng)商不配合執(zhí)行 SGMWL級受控發(fā)運(yùn)要求時，采購員必須介入并支持SQE，3) Severe market quality issues such as recall or field action adopted.4) Supplier offend against PPAP procedure and give quality problem to SGMW (such as: change design, raw material, sub-supplier, engineering, chec

30、k standard with notification to SGMW)5) Implement GP12 or parts still be NOK at SGMW after mass production delivery check.6) High- quality-risk of the supplier products4.2 Responsibility4.2.1 SQE responsibility1) Confirm supplier to meet the entering condition or not, complete CSL2 entering approval

31、.( SQE released, SQE manager confirmed, SQ Director approval).2) Issue SGMW CSL2 notice to supplier and inform SGMW PSC Purchasing section, planning section and SC, SQA.3) Audit and approve the CSL2 provider selection of supplier( SQE manager confirmed, SQ Director approval).4) Hold a CSL2 kick off

32、meeting with supplier and the provider.5) Audit, approve supplier 's CSL2 planning process.6) Audit supplier root cause analysis and corrective action.7) Monitoring supplier containment activity data.8) Audit supplier process control improvement effect.9) Conduct PCPA at supplier ' npla10) A

33、udit exiting criteria of CSL2, complete exiting criteria approval,(The provider suggested SQE agreed, SQE manager audit, SQ Director approval).11) Issue exiting notice to supplier and inform SGMW purchasing section, planning section, SC and SQA, CSL2 provider.4.2.2 Buyer responsibility1) If SGMW doe

34、s not assort to implement CSL1 buyer should involve to support SQE.DM/SGMW05.2B.12-2009 0/A)標(biāo)準(zhǔn)文案實用文檔2）通知采購總監(jiān)，如果需要采購員介入二級受控發(fā) 運(yùn)。3）會同SQ或進(jìn)入受控發(fā)運(yùn)狀態(tài)的供應(yīng)商受控發(fā)運(yùn) 產(chǎn)品的具體問題及改進(jìn)情況提出是否停止該供應(yīng)商 該類產(chǎn)品或全部產(chǎn)品的新業(yè)務(wù)開展的建議。4.2.3二級受控發(fā)運(yùn)第三方職責(zé)1）在供應(yīng)商制造地或其它指定的地點(diǎn)做SGMWJ代表，根據(jù)零件缺陷和重要程度確定檢查項目，實施發(fā) 運(yùn)前100%檢查，費(fèi)用由供應(yīng)商承擔(dān)。2）跟蹤不合格品斷點(diǎn)，并向 SGMW通報斷點(diǎn)信息。3

35、）在產(chǎn)品最小單元的包裝上或料架上貼上綠色圓形 標(biāo)簽，由第三方檢查人員簽名，并印有“二級受控發(fā)運(yùn)”字樣。4）滿足二級受控發(fā)運(yùn)退出標(biāo)準(zhǔn)時，提出退出建議，并提供相關(guān)的支持性文件 /證據(jù)。4.2.4供夙商職責(zé)1）確保理解不合格，立刻針對具體的質(zhì)量問題，建 立與現(xiàn)有生產(chǎn)、檢查區(qū)域獨(dú)立的遏制活動區(qū)域。2）通知其他使用相同零件的顧客，告知該不合格情 況，并且根據(jù)需要制定、采用遏制活動。3）在第三方檢驗前，需進(jìn)行 100%自檢。4）分析問題的根本原因，制訂、實施長期糾正措施。 更新相關(guān)的質(zhì)量文件（例如但不限于：過程流程圖，PFMEA，控制計劃，作業(yè)指導(dǎo)書，檢驗指導(dǎo)書等）。5）通知質(zhì)量體系認(rèn)證機(jī)構(gòu)與其他顧客。4

36、.3二級受控發(fā)運(yùn)退出準(zhǔn)則SQE根據(jù)實際情況，在供應(yīng)商進(jìn)入二級受控發(fā) 運(yùn)的同時，與供應(yīng)商確定適用的退出準(zhǔn)則。原則上供應(yīng)商應(yīng)在 60天內(nèi)退出二級受控發(fā)運(yùn)。2) Inform purchasing Director if buyer involved3) With SQE conducting Control shipment for supplier. According to product issues and improvement status, release the suggestion of new business hold for one kind of part or all,

37、 get approval of SQ Director and Purchasing Director. the supplier can get new business again after it exit from CSL.4.2.3 The CSL2 provider responsibility1) Act as GM representative on site at the Supplier manufacturing site or other designated location, decide check item base on part defect and se

38、vere degree, implement 100% inspection before shipment , charge is beard by supplier.2) Track breakpoints of nonconforming material and inform breakpoint information to SGMW.3) Mark individual parts(or parts label) or rack with a Green round label sign by supplier top quality management.4) Request e

39、xit from CSL2 and provide supporting documentation when meet exiting criteria.4.2.4 Supplier responsibility1) Ensure understanding of the nonconformance., Immediately establish a separate containment activity area focusing this specific quality problem2) Notify additional customer facilities that us

40、e the same part, inform them of the nonconformance, and provide containment activities as necessary3) Conduct 100% self-inspection before the provider s activity.4) Find out root cause, develop, and implement the permanent corrective actions, update all applicable documentation, (such as but not lim

41、ited. Flow Diagram, PFMEA, Process Control Plan and SOS, inspection Instructions etc)5) Notify quality system attestation organization andother customers4.3 Exit criteria of CSL2SQE discuss and confirm the applicable exit criteria with supplier when entering CSL2In principle, supplier shall exit CSL

42、2 within two months after entry.DM/SGMW05.2B.12-2009 0/A)1）對售后重大問題，受控發(fā)運(yùn)開始后經(jīng)市場驗證有1) For market issue, validate to be effective by標(biāo)準(zhǔn)文案實用文檔效且沒有重復(fù)出現(xiàn)。2）對違反PPAP流程，立即恢復(fù) PPAP原狀態(tài)或新 狀態(tài)申請并獲得批準(zhǔn)。3） 控制計劃審核結(jié)果在 70分或以上，并制定有不合 格項進(jìn)一步的整改計劃。4） 該問題在第三方檢查期間連續(xù)20個工作日缺陷數(shù)量為0,期間若問題重復(fù)出現(xiàn)，則跟蹤日期重新計算。5）通過TS16949質(zhì)量體系認(rèn)證機(jī)構(gòu)的追加審核。SQE根據(jù)問

43、題的實際情況，可以制定相應(yīng)的其他退 出標(biāo)準(zhǔn)，但需經(jīng)SQ總監(jiān)批準(zhǔn)。5） 一級/二級受控發(fā)運(yùn)退出說明1）供應(yīng)商提出書面退出受控發(fā)運(yùn)申請給SQEo2）供應(yīng)商滿足在進(jìn)入受控發(fā)運(yùn)時確定的退出標(biāo)準(zhǔn)。3）提供更新的質(zhì)量文件，包括整改措施計劃、 PFMEA、控制計劃、作業(yè)指導(dǎo)書、檢驗指導(dǎo)書等。4）受控發(fā)運(yùn)期間內(nèi)的質(zhì)量數(shù)據(jù)。5）經(jīng)SQ總監(jiān)批準(zhǔn)有效。6 一級/二級受控發(fā)運(yùn)啟動會應(yīng)明確以下內(nèi)容：1）闡述會議目的；2）描述問題；3）定義各方職責(zé)；4）評審過程流程圖/PFMEA/控制11劃/作業(yè)（檢驗） 指導(dǎo)書；5）建立詳細(xì)計劃；6）定義退出準(zhǔn)則；7 ） 信息溝通（人員溝通方式，信息記錄格式（至少糾 正措施和遏制狀態(tài)）

44、/頻次/方法和反饋）。與會人員至 少包括：SGMW SQE、采購員（按需），供應(yīng)商質(zhì)量 經(jīng)理/工廠經(jīng)理，第三方（二級受控發(fā)運(yùn)）。market and no repeated issue happened after implementing CSL22) For offend PPAP procedure issue, immediate back to PPAP initial status or new status requisition approved, no same or similar problem happened at least 60 days after implem

45、enting CSL23) PCPA result is more than 70 score and supplier develops a deeper improvement plan for non-conforming.4) No defect found by the CSL2 provider for at least20 days continually since the implement day. If not, the count will restart.5) Pass addition auditing of TS16949 certification organi

46、zation.6) SQE can develop related other exiting criteria butSQ Director approval is essential.5.CSL1, 2 exiting condition1) Supplier release requisition of exiting to SQE in letter.2) Supplier meet exiting criteria decided when entering CSL.3) Provide updated quality document, including improvement

47、action plan, PFMEA, control plan4) Quality data during CSL.5) Approved by SQ Director6) CSL1,2 Kick off meeting content:1) Clarify meeting purpose2) Description problem3) Define al shock holders responsibility4) audit Process diagram / PFMEA/ Control plan / Operation(inspection) instruction.5) Set u

48、p detailed plan6) Define exiting criteria7) Information communication( people communicating method, information record format(at least including corrective action and containment status) / frequency / method and feed back).DM/SGMW05.2B.12-2009 0/A)7. 對遏制區(qū)域的要求1）遏制區(qū)域必須做到目視化（與其他區(qū)域明確區(qū)分），7 Requirement fo

49、r containment area1) This area must be visible (separated from other標(biāo)準(zhǔn)文案實用文檔并且有充分的照明和設(shè)施，必須明確物流線路和區(qū)域。2）遏制區(qū)域內(nèi)不能對零件進(jìn)行返工。3）遏制區(qū)域必須獨(dú)立于供應(yīng)商的生產(chǎn)線之外。4）在信息墻或遏制區(qū)域其他顯著的地方公布不合格情況、措施、行動計劃和狀態(tài)、以及遏制行為的結(jié)果。5）相關(guān)的圖表、數(shù)據(jù)必須每天及時更新，并由供應(yīng)商質(zhì)量管理層進(jìn)行評審。6）制定出現(xiàn)問題的解決流程的反應(yīng)計劃，并記錄相關(guān)的數(shù)據(jù)和信息。7）必須對遏制區(qū)域相關(guān)操作人員進(jìn)行充分培訓(xùn)，在工 作現(xiàn)場應(yīng)有工作指導(dǎo)書、質(zhì)量標(biāo)準(zhǔn)、邊界樣本（如適用）

50、、 相關(guān)工具和設(shè)備等。8）適用時，應(yīng)進(jìn)行預(yù)防性維護(hù)。8受控發(fā)運(yùn)標(biāo)簽（見附件 1）9流程圖（見附件2）10相關(guān)文件DM/SGMW05.02B.11-2009 問題報告與解決管理規(guī)范11相關(guān)表式11.1 表05.02B.12-01一級受控發(fā)運(yùn)通知單11.2 表05.02B.12-02二級受控發(fā)運(yùn)通知單11.3 表05.02B.12-03受控發(fā)運(yùn)提交資料清單areas),with enough light and equipment, logistic route and area must be clear.2) No rework activity in containment area.3)

51、Separated from supplier's normal production area4) Display the non-conforming status, action, action plan and status, containment activity result on the information wall or other marked location of containment area5) Related diagram and data must be updated every day, supplier quality management

52、 must review it.6) Develop reactive plan for problem resolution process and record related data and information7) The related operators must get related training within containment area, there are operating instruction, quality standard, boundary sample(if applicable), related work and equipment.8)

53、Conduct preventive maintenance if applicable8.0 Control shipment label (see appendix 1)9.0 Flow chart (see appendix 2)10. Related documentDM/SGMW05B.09-2009Problem reporting andresolution11. Related terms11.1 05.2B.12 -01CSL1 notice11.2 05.2B.12 -02CSL2 notice11.3 05.2B.12 -03 CSL document submissio

54、n listDM/SGMW05.2B.12-2009 0/A)標(biāo)準(zhǔn)文案實用文檔DM/SGMW05.2B.12-2009 0/A)附件二 Appendix 2 :標(biāo)準(zhǔn)文案實用文檔受控發(fā)運(yùn)流程圖CSL flow chart表 05.02B.12標(biāo)準(zhǔn)文案-01 (0/A)DM/SGMW05.2B.12-2009 0/A)上汽通用五菱一級受控發(fā)運(yùn)進(jìn)入/退出通知單Controlled shipment noticeNo：實用文檔供應(yīng)商Supplier聯(lián)系人Contact電話Tel:零件號Part No.零件名稱Part Name問題描述Description受控發(fā)運(yùn)條件Term1） SGMW發(fā)布PR&a

55、mp;R后，供應(yīng)商米取短期和長期措施后仍無法遏制問題的發(fā)生，重復(fù)發(fā)生相同的問題和類似的問題。2）發(fā)生重大售后質(zhì)量問題（涉及國家法規(guī)/安全/環(huán)保）。Major after-sale quality incident occurrence.3）由于零件質(zhì)量問題對 SGMW造成重大影響或損失（如：SGMW停線60min或以上，出現(xiàn)須對庫存整車進(jìn)行返工 50輛或以上，50分的GCA問題）。4）供應(yīng)商違反PPAP程序（如擅自更改設(shè)計、原材料、分供方、工藝、檢驗標(biāo)準(zhǔn)等）5） 一般零件實物抽檢不合格（性能、材料）。6）供應(yīng)商產(chǎn)品存在質(zhì)量iWj風(fēng)險。受控發(fā)運(yùn) 要求Requirement一級受控發(fā)運(yùn)供應(yīng)商實施發(fā)運(yùn)前 100%檢查零件，保證零件滿足要求。供應(yīng)商在料架上貼上綠色圓形標(biāo)貼，并在其上加印“一級受控發(fā)運(yùn)”字樣供應(yīng)商 職責(zé)supplier responsibilit y1）立刻針對具體的質(zhì)量問題，建立與現(xiàn)有生產(chǎn)、檢查區(qū)域獨(dú)立的遏制活動區(qū)域。2）通知其他使用相同零件的顧客，告知該不合格情況，并且根據(jù)需要制定、采用遏制活動。3）跟蹤不合品斷點(diǎn)，并向 SGMW通報斷點(diǎn)信息。4）在產(chǎn)品最小單元的包裝上或料架上貼上經(jīng)供應(yīng)商主管質(zhì)量的最高領(lǐng)導(dǎo)簽字的綠色圓形一級受控發(fā)運(yùn)林簽。5）提供執(zhí)彳L級受控發(fā)運(yùn)所需的平面布局圖、作業(yè)指導(dǎo)書、檢驗指導(dǎo)書，工裝（含檢驗工具）。6）發(fā)運(yùn)前100%檢驗行動，并在遏制區(qū)