GARTNER項目組合管理軟件的魔方圖英文

1、Gartner項目組合管理軟件的魔方圖MagicQuadrantforProjectPortfolioManagement,2003MattLightDocumentType:ResearchNoteNoteNumber:M-20-2777Applicationsforprojectportfolioandresourcemanagementcanboostteamperformance,andenableITmanagementandotherstoaccessreal-timedataviadashboardsforprioritizationandrapiddecisionmaking.

2、WhatYouNeedtoKnowHeightenedinterestinintegratedprojectportfoliomanagementsolutionshassustainedthismarketthroughhardtimes.Bybroadeningitsviewofprojectmanagementtoanorganizationalgovernancecontext,ITmanagementcanincreasinglyaddressportfoliosofprojects,priorities,resourcesandmore.AnalysisStrategicPlann

3、ingAssumptionsBy2006,morethan50percentofallprojectportfoliomanagementfunctionswillbepackagedasflexiblyconfigurable,modularWebservices(0.6probability).By2006,atleast50percentofISorganizationswillhaveadoptedamixofprojectportfoliomanagementapplicationservicesformanagingteamcollaboration,allocatingresou

4、rces,andtrackingutilizationandcosts(0.7probability).EnterpriseswillcontinuetoreducethenumberoftoolsneededtomanageITandotherprojectportfolios,inparttoprovidequickervisibilityviadirectrollupandanalysisofportfoliodata.Enterprisesdeliveringprojectslargeandsmallhavelongblendedtoolsandmanualsolutionstoall

5、ocateresources,scheduleactivitiesandmilestones,trackprogress,shareproject-relateddocuments,controlprojectrisksandotherwisemanagetheirprojectportfolios(see"WaystoSpeedUpProjectsintheReal-TimeEnterprise").Webelievethat,duringthenextfiveyears,projectportfoliomanagement(PPM)functionswillbeincr

6、easinglyconsolidatedinflexibleandconfigurable"smartsuites"ofPPMWebservices.Asmartenterprisesuitecanextendplatformstocreatespecializedapplicationsthatintegrateanalytical,businessandcontentmanagementapplicationfunctionalities,whichispreciselywhat'shappeningwithPPMpackages(see>"Th

7、eFutureoftheSmartEnterpriseSuite").Thistrendhasbeenslowlygainingmomentum,inhibitedbymarketconditionsandtheresultingconstraintsonR&D.Furthermore,pricingpressureshavemountedbecauseofthetoughPPMmarket(aswellascompetitionfromtheMicrosoftProjectproductline),whilegrowthratesformostvendorshavedecr

8、easedorstoppedaltogether.Asnotedlastyear(see”2002Project/ResourceManagementMagicQuadrant),applicationvendorsfromotherareashavealsobeenenteringthemarketandcontributingtogrowthinthisspace.Since3Q02,thevendorsofthemore-integratedPPMsolutionshavestruggled,andthecompetitionisheatingup(seeFigure1andNote1)

9、.Figure 1ThePPMMagicQuadrantOracle EPM.MS Proje ct 200PeopleSoft ESA*Lawson SofMaconomy*2Primavera Systemcorp*Business Niku，Engine.*Tivity *Epicor Planisware Augeo Softwa re *Automation Centre*Genius,InsideEden CommunicationsPl3nViewArtem? *KintanaSciforma*ChangepointPhcific Edge Terrox Solution 6.

10、eProject* Metier As of July 2003ChallengersLeadersAbility to ExecuteNiche PlayersVisionariesCompleteness of Vis ion KeyArlmiisArtemisInternationalSolutionsEPMEnterpriseProjectManagementESAEnterpriseServiceAutomationMSMicrosoftNote1EvaluationCriteriaAbilitytoExecuteVendorviabilityManagementteamTrackr

11、ecordindeliveryandsupportFunctionaldepthSupportcapabilitySalesandmarketingCompletenessofVisionVisionoftechnologyandthemarketResourcing(includingexternal)Consulting/servicecommitmentPackagebreadthPlatform,databaseandERPsupportTeamcollaborationfeaturesISorganizationrequirementsVendors'visionfocidi

12、ffer.Some,suchastheenterpriseresourceplanning(ERP)providers,initiallyfocusedonprojectcostaccounting,thenaddedplanning,resourcingandotherPPMfeatures.Others(PrimaveraSystems,forexample)focusedfirstonthelattersetoffunctions,enablingprojectcostmanagementandexportingcostaccountingdatatoanERPbackend,andla

13、teraddedwaystocollectnonprojectcosts,suchasworkrequests.AlthoughapproachingPPMrequirementswithdifferentstrengths,theseapplicationscanprovidereliableITprojectandservicestatusdata,whichwasformerlyavailableonlyinfragments(forexample,insuchstaticdocumentsastimereportsorresourceplansinExcel).Inassembling

14、acompletesolution,PPMpackagesoftenprovideintegrationtoaddressgapsorweaknessesinfunctionality.AnotherexampleofintegrationisthecommondependenceonMicrosoftProject,whilefocusingonportfolioanalysis,tracking,resourcing,costing,collaborationorotherfeaturesandofferingprojectplanning(suchasGanttcharts)fortho

15、sesituationswhenmore-detailedscheduling(inMicrosoftProjectoralternativeschedulers)isnotrequired(seeFigure2).Figure 2PPM:EvolutionofanApplicationSuiteThe Project iWsnsgement & Kqcw 招o© 白(mBQK) The Project Management InstituteDuringthepastyear,developmentsinthePPMmarkethaveincludedthegrowingi

16、mportanceofportfoliofeatureshence,ourreferencetoitasprojectportfoliomanagement,ratherthanproject/resourcemanagement(althoughresourceprofiling,levelingandsoforthremainsignificant).IBMhasbeenagrowingpresenceinthismarket,aswellasatitsfringes;itacquiredRationalSoftwarelastyear,aswellasPricewaterhouseCoo

17、pers(PwC)Consulting,includingitsSummitAscendantproductline,whichfeaturestools,ITprocesssupportandprojectmanagementmethodology.MoredirectlyinthePPMspace,IBMhasinvestedinSystemcorpandhasassistedinthedevelopmentofSystemcorp'sEnterprisePMOffice,whichshowsanaccurateviewofmarketrequirements,withaneffe

18、ctivebreadthoffunctionalitythatincludesfullscheduling,resourcing,andtimeandexpensereporting.Servicerequestmanagementanddefect-trackingfeaturesfurthersupporttheneedsofISorganizations.Scopemanagementfeaturesenableuserstointegrateprojectrequirementstoplanandautomateprojectdocumentmanagement,includingve

19、rsioncontrolandtheabilitytolinkdocumentstoanylevelofaworkbreakdownstructure.BuiltinaJava2Platform,EnterpriseEdition(J2EE)framework,PMOffice'sportalapproachenablessimpleruserconfigurationsthanpreviousreleasesandalsofeaturesanativeEnterpriseDashboard,withhundredsofC-levelstoredprocedures,including

20、manyforportfolioreporting.PreviouslyfocusedonIBM'sDB2databaseplatform,PMOfficenowdirectlysupportstheOracledatabaseaswell.Anemerginggroupof"portfolioanalysis"vendorshasbegunofferingsolutionsforanalyzingITinvestmentsandassets,some(suchasPacificEdgeSoftware)aspartofPPMproductlines(see&quo

21、t;TheGartnerPortfolioManagementToolforITInvestment").Otherofferings,althoughshortofbeingPPMproducts(seeNote2),aremovingtoofferplanning,resourcingandotherfeaturesthatapproachthePPMmarket.AmongtheseemergingtoolsisArtemisInternationalSolutions'PortfolioDirector(see"ArtemisPortfolioDirecto

22、rforManagingITInvestments"),whichhasbeenabrightspotforArtemisinrecentyearsasthecompanyhasstruggledtoputitsfinancialchallengesbehindit.Note2PPMProcessesforApplicationSupportAPPMapplicationaddressesmostofthenineprocessesdefinedbytheProjectManagementInstitute'sProjectManagementBookofKnowledge:

23、projectscopemanagement,timemanagement(thatis,planningorscheduling),costmanagement,resourcemanagement,qualitymanagement,projectcommunicationsmanagement,projectriskmanagementandprojectprocurementmanagement.Theninthareaenablestheintegrationoftheseprocesses,suchasforpipelineorotheranalytics.(See"Pr

24、ojectPortfolioManagement(PPM)Applications:Perspective.")Withaprofitablequartertoend2002(basedlargelyonPortfolioDirectormomentumandcostcutting),Artemiscontinuestocorrectitscoststructureafteracquiringthebulkofitsjointventuresworldwide.WithcontinuedstrengthinproductrevenueinEurope,anyArtemiscomeba

25、ckislikelytobeginthere.AnotherimportantportfolioanalysistoolisProSight,aninnovativesolutionthatenteredtheAmericanmarketafewyearsago.UsingapartneringstrategythatinvolvedsuchvendorsasChangepoint,Evolve,PeopleSoftandPlanView,theProSighttoolenabledvendorstoextendtheirofferings.Thesepartnershavetypically

26、developedcompetingsolutions.ProSighthasdeepeneditstool,adding"playbooks"ofdashboards,scorecards,picklistsandformstotargetsuchproceduresasITservice-levelmanagement,systemretirement,projectprioritizationandITinventoryanalysis.OthernotableportfolioanalysistoolscomefromPortfolioDecisionWare(an

27、AXS-One/Tivitypartner)andUnitedManagementTechnologies,whichhasdevelopedStratFrames.Bothalsoofferconsultingservicesasamajorpartoftheirbusinesses.Inaddition,ProSighthasstrategicallypartneredwithFujitsuConsultingforconsultingservicesintheportfoliomanagementspace.LawsonSoftwareandChangepointhavesimilars

28、trategicpartnershipswithDeloitte&Touche,andPeopleSofthaspartneredwithCapGeminiErnst&Young(CGE&Y).Since2Q01,Evolvehasincreasinglymarketedoutsideitsinitialprofessionalservicesadministration(PSA)niche.Inadditiontoproductdevelopment,thevendorhastargetedISorganizations,especiallywithitsEvolve

29、6PortfolioManagementversion,whichwasreleasedinlate2002.InMarch,Evolveintroduceditsworkrequestmanagementsolution,whichissimilartothatofferedbyPlanViewandChangepoint.ThesecapabilitieswereamongthefeaturesthatcausedPrimaveratoacquirethechronicallyunprofitableEvolvefor$13millioninMarch2003(see"Prima

30、veratoAcquireEvolve,ExpandProjectManagementLine").IntheITandapplicationmanagementspace,KintanaslatedforacquisitionthisquarterbyMercuryInteractivehasroundedoutitsproductlineduringthelast12to18months,withdemand,portfolio,project,programandtimemanagementtoolsgroupedunderthebannerof"ITGovernan

31、ce."Atthesametime,Rational'sProjectConsoledashboardhasgainedtractioninRational'suserbase,althoughitfallsshortofbeingaPPMproduct.Alongthesamelines,PlanViewhasintroducedasetoforganizationalgovernanceprocessescalled"Prisms,"whichithasbuiltintoitsPlanViewPortfolioManagement7.3solu

32、tion,whichwaslaunchedatGartner'sSpringSymposiuminMarch.The11Prismsaredividedintothreecategories:investments,projectsandservice.Theyincludeaconfigurable,prepopulateddatabaseofattributesandstagegatesfordifferentinitiatives(suchasmodelsforabusinessinvestmentplanningeffort,amajordevelopmentprojector

33、aproductionsystemsupportservice).Similarly,ChangepointhaspursuedavisionblendingITportfoliomanagementwithresourceandprojectplanningandtracking,resultinginapartnershipwithDeloitte&Touchemarketinga"CIOPortal."Nowinv.8,theChangepointproducthasbeenrebuilton.NET,withaddedOracledatabasesuppor

34、t,andithasbeenconvertedtoUnicodeforeaseoftranslation(aSpanishlanguageversionhasalsobeenadded).This,alongwithongoingenhancementofitsrequestmanagement/helpdesk-stylefeatures,hasincreasedtheproportionofChangepoint'sinternalcorporateITcustomersandprospectstomorethan50percent,whileitsprofessionalserv

35、icetargetmarkethasslowedpurchases.MicrosoftremainsastrongpresenceinthemarketplacewithitsMicrosoftProjectproductline,whichfeaturesMSPStandard,Professional,ServerandWebAccess(see"GotaPlan?MicrosoftProject2002Preview")andprovidesaneffectivePPMsolutionintheWindowsandSQLServerenvironments.Reven

36、uegrowthforthisproductlinehasenabledadditionalR&D,whichhasyieldedaMicrosoftProject2003releasethatisdueinthefall,enhancingsynergieswithotherMicrosofttechnologies,includingWindowsSharepointServices,OfficeandOutlook.ContinuedworkwithMicrosoftSolutionPartnerstoaddressimplementationissuesprovidesvalu

37、ableexperienceinaddressingenterpriseneeds.ERPIIvendorscontinuetotargetthespace,bothdefensively(topreventPPM"midoffice"vendorsfromexpandingtheirenterprisefootprints)andoffensively,withPPMproductsorfeaturespackagedwithpartsoftheirapplicationplatformstoaddressPPMmarketrequirements.Althoughini

38、tiallyofferedtoextendtheirimplementations'projectaccountingandreportingfunctionality,somehavedonesignificantacquisitionsanddevelopment.Lawson'sofferingenhancingits2001acquisitionoftheXML-basedAccount4PSAtechnologynowfeaturesportfolioanalysis,withconsultingsupportfromAnswerthink.ItsServiceAut

39、omationPPMproductdirectlysupportsSOP98-1reportingofapplicationdevelopmentcostswithguidelinesforexpensingvs.capitalization.Version5.1'sSmartNotificationmonitorsdatafromLawsonorexternalsystems,includingtheWeb,toprovidealerts(suchasforscheduleoverruns)viaavarietyofdevices.Oracle'snewPPMsolution

40、,whichwasintroducedinJune2003,extendsitsestablishedOracleProjectsmodule(formerlyfocusedonprojectcostingandbilling,withsomerecentresourcingfeatures)withthreenewproducts:ProjectManagement,forbuildingworkplans,controllingprojectissuesandchangesandtrackingprogress;ProjectCollaboration,withaproject"

41、workspace"formanagingandenablingreal-timeissueresolution;andProjectIntelligence,foranalyzingprojectdata.PeopleSoftalsohasanestablishedprojectaccountingmodule,whichhasbeenextendedinrecentyearswithresourcemanagementandT&EinitsEnterpriseServiceAutomation(ESA)offering.ThisalsofeaturesaContracts

42、moduleandaServicesProcurementmodule,whichPeopleSofthopestoleverageifgreaterdemandforITservicesaccompaniesaneconomicrecovery.WithconsultingpartnerCGE&Y,italsooffersCIOOneSource,acombinedPPMproduct/serviceforIT.SAPisapproachingthemarketwithnewofferingsthatmaychallengethecompetitionnextyear:xRPM,a&

43、quot;crossapp"forresourceandprogrammanagementthatispositionedasaproducttargetinginternalR&DorISorganizations,andSAPProfessionalServices,acustomerrelationshipmanagement(CRM)solution.Similarly,Denmark-basedMaconomyoffersverticallydifferentiatedsolutionswithproducttemplatesthattargetmarketing/

44、advertisingagencies,audit/taxconsultingandresearchorganizations,althoughtheydonottargetinternalIT.EpicorSoftwaredoesnotspecificallytargetITeither,althoughitsEpicorforServiceEnterprisessoftwareisadaptable,andithasretooleditsproductlineforWebservicesdeliveryviaitsInternetComponentArchitecture.Anotherd

45、ealofnotewasScitor'sspin-offlastAugustofitstoolbusinessasSciforma.ItsestablishedPSSuiteextendsadvancedplanning,trackingandmultiprojectresourcelevelingviaitsProjectCommunicator(whichincludesInform,ObjectsandAdminmodules).Sciforma'snewPSNextwillgofurtherwithworkforceskillandcapacitymanagementa

46、ndtheabilitytotrackhoursagainstbudgets,alongwithstate-of-the-artprojectplanningandscheduling.WeexpectPSNext'snewJ2EEframeworkpricingtodrivePPMpricingofflexible,configurableWebservices.Withanotherroundofinvestment($10.5millioninFebruary)andareturntoprofitability,astabilizedNikumaybepoisedtotakead

47、vantageofpotentialeconomicreboundsin2004.Ontheproductfront,Niku6.1shippedin2Q03,featuringportletsandstreamlinednavigationofitsfivemainmodulesNikuProjects,PortfolioManager,ResourcePlanner,FinancialManagerandNikuWorkbencheffectivelygettingtheproductinshape.AmongitsnewandupgradedNiku6customersaresevera

48、limplementationsofmorethan2,000users(includingteammembersreportingtime/status).BusinessEngine'sv.5releasedeepensitsbudgetmanagement,embedsMicrosoftProject,addsmoreonlineanalyticalprocessing(OLAP)cubesforfinancialmanagementandprovidesnewfeaturesforexternalcontractormanagement.Thecompanyhashadkeyi

49、mplementationsatDeutscheBank,Merrill-LynchandDelphiAutomotive,andeachdeploymentexceeds5,000users.TenroxalsoembedsMicrosoftProjectforsynchronizationwithoutimport-export,hasastrongfocusonT&Eandbilling,andfeaturesaneffectiveworkflowtoolreminiscentofprocess-modelingtoolsofferedbyERPvendors.ThereisasignificantPPMnichemarketforenterprisesleveragingtheIBM/LotusDominoplatformforPPMpurposes.AutomationCentreoffersTrackerSuite,featuringresourcemanagement,time-trackingDomino-basedprojectcollaboration,documentmanagementandworkflow.CustomersincludeDuPontandAmericanEl