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1、商務(wù)英語難詞解釋匯編abandon rate 掛斷率(衡量客戶服務(wù)質(zhì)量的指標(biāo)之一,計(jì)算方式為:撥入客戶服務(wù)中心的電話總數(shù)中客戶因等候時(shí)間過長(zhǎng)而掛斷的電話數(shù)目占總數(shù)的百分比) 例:By choosing the right on-hold music, the company has reduced abandon rate by 50%.absenteeism 曠工,缺勤 例:Improvements in working conditions helped to reduce levels of absenteeism.
2、absolute interest 絕對(duì)產(chǎn)權(quán),絕對(duì)權(quán)益 例:The company has an absolute interest in the building.academic intelligence 學(xué)術(shù)方面的才智 例:Phrases such as “solves problems well,” “displays interest in the world at large,” “ accepts others for what they are,” “admits mistakes,” “is goal o
3、riented,” and “ converses well” “ suggest that people focus on the worldly side of intelligence, as opposed to just” academic intelligence.academic smarts 學(xué)術(shù)方面的才能 例:Its not the usual way of thinking about it-academic smarts-IQaccelerated learning 速成學(xué)習(xí) 例:Accelerate
4、d learning shows that language learning an be fast, effective and enjoyable.access 1 使用,享用權(quán) 例1:Access to these files is restricted. 例2 :Students have free access to the librarys scientific literature.access 2 進(jìn)入 例:Its acquisition of the group wil
5、l allow it to gain access to Frances railway business.access fee 使用費(fèi) 例:They have cut the access fee long-distance providers pay to local phone companies.accessories 裝飾品,首飾,衣飾 例1:I would like to thank you for the interest you expressed in our range of childrens and
6、 teenage fashion sportswear and accessories. 例2:As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.accessory apartment 附屬房(個(gè)人獨(dú)立住宅中供出租的多余房屋) 例:In other countries, accessory apartments are not j
7、ust tolerated but encouraged. Britain and Germany, for instance, offer tax breaks to homeowners who rent out portions of their houses.accident frequency rate 意外傷亡事故頻率(按每百萬工作小時(shí)計(jì)) 例:Steps are being taken to cut down the accident frequency rate.accident report book 事故記錄本accommodation
8、1 適應(yīng)性調(diào)節(jié) 例:Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.accommodation 2 (應(yīng)急的)短期貸款 例:Were going to request a short-term accommodations from the bank to cover these payments until we can find other fund
9、s.accommodation address 臨時(shí)通信地址 例:Please write to my accommodation address.account 1 賬戶 例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2 客戶,生意往來關(guān)系
10、60; 例:The firm is one of our major accounts.accountancy 會(huì)計(jì)工作 例:To her, accountancy was a means to find out about business and be paid at the same time.accounts 1 賬目 例:The financial director was accused of falsifying the company accounts.accounts 2 會(huì)計(jì)部門
11、 即 accounts department 例:She works in accounts.accounts manager 會(huì)計(jì)部經(jīng)理accounts payable 應(yīng)付賬款 例:Accounts payable is created when a firm deals with suppliers who extend credit.accounts receivable 應(yīng)收賬款 例:Assets include cash, accounts receivable, inven
12、tory, property and equipment, and patents.achievable 切實(shí)可行的,可達(dá)到的 例:Your objectives should be relevant to the job you have applied for and achievable.Achilles heel 原意為阿基里斯的腳踵,引申為致命弱點(diǎn) 例:However, an Achilles heel can usually be found that allows the headhunter to pers
13、uade them that they, in fact, want to change.acid test 決定性的考驗(yàn) 例:The acid test is whether or not somebody will actually buy the product.acquire 購入,取得所有權(quán) 例:This is cussonsnewly-acquired factory in Poland.acquisition 收購 例:The accelerated rate of glo
14、balization has left companies desperately seeking overseas acquisitions in order to remain competitive.across-the-board 全面,全體 例1:They have decided to increase prices by 4% across-the-board. 例2:To save money, identify current problems, and make the old company more efficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.action figure (仿真)玩具人,活動(dòng)人active wear 運(yùn)動(dòng)服 例:Lauren has been making ac
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