版權(quán)說(shuō)明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡(jiǎn)介
1、 一、問(wèn)候語(yǔ)一、問(wèn)候語(yǔ)Good morning . 您好?。ㄔ缟虾茫〨ood afternoon. 您好?。ㄏ挛绾茫〨ood evening. 您好?。ㄍ砩虾茫〩ow do you do? Nice to meet you. 見(jiàn)到您很高興。Glad to meet you. Pleased to meet you. 二、歡迎語(yǔ)二、歡迎語(yǔ)Welcome to our train. 歡迎乘坐本次列車。Welcome aboard! 請(qǐng)上車! Example 1: A: Good morning! B: Good morning! Welcome aboard! A: Thank you. Its
2、nice to be here. B: Hope you enjoy your trip. 三、答謝語(yǔ)三、答謝語(yǔ) 1、列車員答謝旅客:、列車員答謝旅客:Thank you very much. 非常感謝。2、旅客向列車員答謝時(shí),一般說(shuō):、旅客向列車員答謝時(shí),一般說(shuō):You are welcome. 不客氣。 Its my pleasure. 或或 Its a pleasure. 別客氣。 Im glad you like it. 我很高興您能喜歡。 Its very kind of you to say so. 謝謝您的夸獎(jiǎng)。 四、道歉語(yǔ)四、道歉語(yǔ) 1、列車員向旅客道歉:列車員向旅客道歉: I
3、m sorry. 或或 Sorry. 對(duì)不起。 Excuse me. 勞駕。 I beg your pardon? 或 Pardon? 您能再說(shuō)一遍嗎? Im sorry, Ill do it right away. 對(duì)不起,我馬上辦。 Sorry to trouble. 對(duì)不起麻煩您一下。 Sorry, I dont quite understand you. 對(duì)不起,我不太明白您的意思。Excuse me. I dont catch your meaning.請(qǐng)?jiān)?,我沒(méi)有領(lǐng)會(huì)您的意思。2、旅客向列車員道歉時(shí),一般說(shuō):、旅客向列車員道歉時(shí),一般說(shuō): Thats all right. 沒(méi)關(guān)系
4、。 It doesnt matter. Dont worry about it. 也可以說(shuō):也可以說(shuō): Never mind. Its nothing. 五、征詢和問(wèn)答五、征詢和問(wèn)答 1、旅游、服務(wù)行業(yè)工作人員接待時(shí)開(kāi)、旅游、服務(wù)行業(yè)工作人員接待時(shí)開(kāi)口語(yǔ),意思是有什么事嗎?口語(yǔ),意思是有什么事嗎? May I help you? Can I help you? What can I do for you? Is there anything I can do for you? Example 2: A: Good afternoon. B: Good afternoon. What can I
5、 do for you? A: Am I in the right coach? B: Show me your ticket, please. Yes, you are in the right coach and its in the middle of it. A: Thank you.2、當(dāng)旅客問(wèn):、當(dāng)旅客問(wèn): Can you help me? Yes, of course. 當(dāng)然可以。 certainly. With pleasure. Yes, by all means. 完全可以。 3、當(dāng)旅客問(wèn):、當(dāng)旅客問(wèn): May I ? 當(dāng)列車員同意時(shí),一般說(shuō):當(dāng)列車員同意時(shí),一般說(shuō): Ye
6、s, please. 或of course. 或certainly. Thats no problem. 沒(méi)問(wèn)題。 當(dāng)列車員不同意時(shí),一般說(shuō)當(dāng)列車員不同意時(shí),一般說(shuō): Sorry,Im afraid you cant恐怕不行。 Sorry, Im afraid I cant 恐怕不行。 Example 3: A: Excuse me, May I open the window? B: Sorry,Im afraid you cant do it. A: Excuse me, Can you show me to see the chief conductor now? B: Sorry, I
7、m afraid I cant do it. Im busy now. Just a moment, please. 六、介紹用語(yǔ)六、介紹用語(yǔ) 1、 介紹自己:介紹自己: May I introduce myself? 請(qǐng)?jiān)试S我自我介紹一下。 Allow me to introduce myself. 請(qǐng)?jiān)试S我自我介紹一下。 2、介紹別人:、介紹別人: This is our chief conductor. 這是本次列車的列車長(zhǎng)。 May I introduce our chief conductor? Example 4: A: Good morning . May I introduce
8、 myself? Im your conductress. My names Li Hua. B: How do you do, Miss Li? My names Robert Brown. A: How do you do? Id like to know your nationality. B: Im from America. A: Thank you. Example 5: A: This is our chief conductor, Mr. Wang. B: Nice to meet you, Mr. Wang. Im White. A: Nice to meet you,too
9、. Mr. White. I was told you want to see me. Well, what can I do for you? 七、提醒、建議用語(yǔ)七、提醒、建議用語(yǔ) Please be careful. 請(qǐng)小心。 Dont go far. 不要走遠(yuǎn)。 Pay attention to the departure-call. 請(qǐng)留心開(kāi)車鈴聲。 Example 6: A: Hello, how long shall we stop here, please? B: 15 minutes. Dont go far. Pay attention to the departure-ca
10、ll. A: Do I have enough time to go to that store on the platform and get some food? B: Yes, I think you do if you get a move on. Please dont lean out of the window. Its dangerous.請(qǐng)不要探身窗外,這樣很危險(xiǎn)。Please dont throw anything out of window. 請(qǐng)不要往窗外仍東西。 Please dont smoke here. 請(qǐng)不要在此抽煙。 Smoking is not allowe
11、d in the car. 車廂內(nèi)不許吸煙。 No smoking, please. 請(qǐng)不要吸煙。 Please go between the cars when you smoke.要抽煙時(shí),請(qǐng)到車廂連接處。 Example 7: A: Can I help you? B: Yes, please. Can I smoke here, please? A: Im sorry. Smoking is not allowed. B: Where can I smoke, please? A: Please go between the cars when you smoke. B: Yes, I
12、 see, thank you. Why not go and have a look? 為什么不去看一看呢?Youd better go and see if its yours.您最好去看一下是不是您的。 Dont worry. 別擔(dān)心。 Take it easy. 放心好了(別著急)。 Just a moment, please. 請(qǐng)稍等。 八、祝愿語(yǔ)八、祝愿語(yǔ) Good luck. 祝您好運(yùn)。 Keep well. 祝您健康。 Have a good time. 祝您快樂(lè)。 Have a nice day. 祝您今天過(guò)得愉快。 九、告別語(yǔ)九、告別語(yǔ) Good night. 晚安。 Go
13、od-bye. 再見(jiàn)。 See you later again. 再見(jiàn)。 Hope to see you again. 希望再次見(jiàn)到您。 Take care. 保重。 Hope youll take our train next time. 希望您下次再乘坐我們的車。 Hope you enjoy your trip. 祝您旅途愉快。 Hope youll have a fine trip. Wish you a pleasant journey. 十、服務(wù)用語(yǔ):十、服務(wù)用語(yǔ): Would you like a cup of tea? 要用茶嗎? 請(qǐng)出示車票。 May I have your
14、ticket, please? Show me your ticket, please. Ticket, please. May I see your passport? 看一下您的護(hù)照可以嗎? Here you are. 給您。 I see. 明白了。 After you, sir. 您先走,先生。 Right over there. 就在那邊。 Where are you going, sir? 您要去哪里? Ill show you to your compartment. 我領(lǐng)您去您的包房。 This way, please. 請(qǐng)走這邊。 Your berth is in this c
15、ompartment. 您的鋪位在這個(gè)包房里。 Heres your ticket check. 給您的換票證。 Example 8: A: Good morning. May I have your ticket, please? Ill show you to your compartment. B: Very good. Heres my ticket. (或Here you are.) A: Thank you. This way, please. Your berth is in this compartment. B: Thank you. A: Ill be keeping th
16、e berth ticket for you. Heres your ticket check. Youll have your ticket back before you get off.Whats your berth number? 您的鋪號(hào)是多少?yours is an upper berth. 您是上鋪。yours is an lower berth. 您是下鋪。The lower berths in the cushioned sleeper have all been occupied.這節(jié)軟臥車廂的下鋪已經(jīng)滿了。 Example 9: A: In which compartm
17、ent is my berth, please? B: Whats your berth number? A: Its 22. B: Your berth is in Compartment No. 6. A: Is it an upper berth or a lower berth? B: Its an upper berth. A: Can it be changed for a lower berth, please? B: Let me see, I m sorry.Would you like to have breakfast? Do you want to have break
18、fast? 您想吃早飯嗎?( lunch, supper)What kind of dishes will you have? 您要點(diǎn)什么菜?What kind of drinks do you prefer? 您喜歡喝什么飲料? Here is the menu. 這是菜單。Yes, fried noodles and egg flake soup. Anything else? 好的,炒面和蛋花湯。還要什么嗎? Example 10: A: Good morning, Would you like to have breakfast? B: Yes, let me see the menu, please. A: Here is the menu.( Here you are.) B: Id like to have fried noodles and egg flake soup
溫馨提示
- 1. 本站所有資源如無(wú)特殊說(shuō)明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁(yè)內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒(méi)有圖紙預(yù)覽就沒(méi)有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫(kù)網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 融合教育課件
- 2025-2030全球空氣制純水機(jī)行業(yè)調(diào)研及趨勢(shì)分析報(bào)告
- 2025年全球及中國(guó)3-HAP行業(yè)頭部企業(yè)市場(chǎng)占有率及排名調(diào)研報(bào)告
- 2025年全球及中國(guó)阻燃聚乙烯膜行業(yè)頭部企業(yè)市場(chǎng)占有率及排名調(diào)研報(bào)告
- 2025-2030全球數(shù)據(jù)安全交換解決方案行業(yè)調(diào)研及趨勢(shì)分析報(bào)告
- 2025年全球及中國(guó)口服固體制劑用冷鋁包材行業(yè)頭部企業(yè)市場(chǎng)占有率及排名調(diào)研報(bào)告
- 2025年全球及中國(guó)無(wú)縫合金鈦管行業(yè)頭部企業(yè)市場(chǎng)占有率及排名調(diào)研報(bào)告
- 2025-2030全球高純度2-氯吡啶行業(yè)調(diào)研及趨勢(shì)分析報(bào)告
- 2025-2030全球地磅測(cè)試服務(wù)行業(yè)調(diào)研及趨勢(shì)分析報(bào)告
- 2025-2030全球倉(cāng)庫(kù)地板標(biāo)記膠帶行業(yè)調(diào)研及趨勢(shì)分析報(bào)告
- 2025福建新華發(fā)行(集團(tuán))限責(zé)任公司校園招聘30人高頻重點(diǎn)提升(共500題)附帶答案詳解
- 山東鐵投集團(tuán)招聘筆試沖刺題2025
- 圖像敘事的跨學(xué)科視野-洞察分析
- 急性缺血性卒中再灌注治療指南2024解讀
- 2025年中考英語(yǔ)總復(fù)習(xí):閱讀理解練習(xí)題30篇(含答案解析)
- 陜西省英語(yǔ)中考試卷與參考答案(2024年)
- 基于OBE理念的世界現(xiàn)代史教學(xué)與學(xué)生歷史思維培養(yǎng)探究
- 施工現(xiàn)場(chǎng)揚(yáng)塵污染治理巡查記錄
- 2024年列車員技能競(jìng)賽理論考試題庫(kù)500題(含答案)
- 中南大學(xué)《藥理學(xué)》2023-2024學(xué)年第一學(xué)期期末試卷
- 《無(wú)人機(jī)測(cè)繪技術(shù)》項(xiàng)目3任務(wù)2無(wú)人機(jī)正射影像數(shù)據(jù)處理
評(píng)論
0/150
提交評(píng)論