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1、Chapterl1. supplychainmanagement供應(yīng)鏈管理2. zerodefect零缺陷3. perfectorder完美訂單4. six-sigmaperformance六西格瑪管理體系5. marketingchannel營銷渠道6. economicvalue經(jīng)濟(jì)價值7. economyofscale規(guī)模效益8. marketvalue市場價值9. trade-off背反關(guān)系10. informationsharingparadigm信息共享模式11. processspecializationparadigm過程專業(yè)化模式12. electronicdatainter

2、change(EDI)電子信息交換13. madetoplan(MTP)根據(jù)計劃推測生產(chǎn)14. lead-time交貨期15. madetoorder(MTO)根據(jù)訂單生產(chǎn)16. logisticoutsourcing物流外包17. stockkeepingunit(SKU)庫存單位18. integratedserviceprovider(ISP)體化服務(wù)供應(yīng)商19. publicwarehouse公共倉庫20. value-addedservice增值服務(wù)21. third-partyserviceprovider3PL第三方物流服務(wù)供應(yīng)商22. fourth-partyservicepr

3、ovider4PL第四方物流服務(wù)供應(yīng)商23. anticipatorybusinessmodel(push)預(yù)測性商業(yè)模式24. responsivebusinessmodel(pull)快速響應(yīng)型商業(yè)模式25. logisticspostponement物流延遲26. cash-to-cashconversion現(xiàn)金轉(zhuǎn)化周期27. deadnetpricing完全凈價28. cashspin現(xiàn)金周轉(zhuǎn)29. operationalperformance運(yùn)作績效30. orderprocessing訂單處理6. customeraccommodation市場分銷Chapter2Inboundlo

4、gistics采購運(yùn)籌,進(jìn)口物流Procurementperspectiveandstrategies采購遠(yuǎn)景和策略continuoussupply持續(xù)供應(yīng)minimizeinventoryinvestment減少存貨投資-JITqualityimprovement質(zhì)量改進(jìn)5.lowesttotalcostofownership-TCO所有權(quán)總成本最低supplier-buyerintegration供方買方整合valuemanagement價值管理salessynergy銷售協(xié)同Manufacturingperspectiveandstrategies生產(chǎn)遠(yuǎn)景和策略brandpower品牌力

5、Leadtime備貨期Make-to-stock(MTS)備貨型生產(chǎn)Make-to-order(MTO)訂貨型生產(chǎn)Assemble-to-order(ATO)面向訂單裝配MaterialRequirementPlanning(MRP)物料需求計劃Chapter3OutboundLogistics出貨物流1.Supplychainserviceoutput供應(yīng)鏈營運(yùn)功率2.Spatialconvenience空間便利性Lotsize批量Waitingtime等待時間5.Stockoutfrequency缺貨率Fillrate供應(yīng)比率Salesandoperationsplanning銷售和運(yùn)作計

6、戈。8.Ordershippedcomplete訂貨完成率9.OperationPerformance運(yùn)行性能:11. 10.ServiceReliability服務(wù)可靠性CustomerSatisfaction顧客滿意度:12. Valueaddedservice增值業(yè)務(wù):Customer-focusedservices顧客導(dǎo)向之服務(wù)Promotion-focusedservices促銷導(dǎo)向之服務(wù)Manufacturing-focusedservices生產(chǎn)導(dǎo)向之服務(wù)Time-basedservices基丁時間的服務(wù)DistributionResourcePlanning(DRP)配送資源計

7、劃TotalQualityManagement全面質(zhì)量管理customerrelationshipmanagement(CRM)客戶關(guān)系管理20.InternationalOrganizationforStandardization(ISO)國際標(biāo)準(zhǔn)化組織EuropeanArticleNumbering(EAN)歐洲物品編碼TotalCostofOwnership所有權(quán)的總成本EconomicOrderQuantity(EOQ)經(jīng)濟(jì)訂貨量authorizedeconomicoperator授權(quán)經(jīng)濟(jì)運(yùn)營make-to-plan(MTP)計劃型生產(chǎn)Assemble-to-order面向訂單裝配ma

8、terialsrequirementsplanning(MRP)物料需求計劃performance-basedlogistics基于性能的物流MasterProductionSchedule主生產(chǎn)計劃BillofMaterials物料活單DistributionResourcePlanning分銷資源計劃32.Supplychaininformationsystems供應(yīng)鏈信息系統(tǒng)EnterpriseResourcePlanning(ERP企業(yè)資源規(guī)劃transportationmanagementsystem運(yùn)輸管理系統(tǒng)Warehousemanagementsystem存貨管理系統(tǒng)Yardm

9、anagementsystem堆場管理系統(tǒng)AdvancedPlanningandScheduling(APS)高級計劃與排程系統(tǒng)availabletopromise可行性承諾CollaborativePlanning,ForecastingandReplenishment(CPFR)協(xié)同規(guī)劃,預(yù)測和補(bǔ)貨billsoflading提單proofofdelivery交貨證明Chapter4Geographicalspecialization地域?qū)iT化Decoupling庫存的分離”作用Balancingsupplyanddemand平衡供需Bufferinguncertainty降低不確定性因素S

10、ervicelever服務(wù)水平Averageinventory平均庫存Inventorypolicy存貨政策Cycleinventory,orbasestock周轉(zhuǎn)庫存Safetystockinventory安全庫存Transitinventory在途庫存Orderquantity訂購數(shù)量Transitinventory已中轉(zhuǎn)存貨Obsoleteinventory陳舊存貨Speculativeinventory投機(jī)性存貨Safetystock安全儲備Reorderpoint再訂貨點Inventoryturns庫存周轉(zhuǎn)次數(shù)performancecycleorleadtime績效循環(huán)Invento

11、rycarryingcost庫存持有成本VolumeTransportationRates體積運(yùn)輸率FreeOnboard(FOB)船上交貨價QuantityDiscount大批量折扣OtherEOQAdjustments其他存貨調(diào)整Demanduncertainty需求的不確定性Performancecycleuncertainty運(yùn)行周期的不確定性Standarddeviation標(biāo)準(zhǔn)差Poissondistribution泊松分布SafetyStockwithCombinedUncertainty安全庫存結(jié)合的不確定性Numericalcompounding精確合成EstimatingF

12、illRate估計填充率DependentDemandReplenishment相關(guān)需求*卜給Safetytime安全時間Overplanningtop-leveldemand對高水平需求的超額預(yù)測Inventorycontrol庫存控制PerpetualReview永續(xù)盤存PeriodicReview定期盤存Reactiveinventorysystem反應(yīng)式庫存系統(tǒng)Pullinventorysystem拉動式庫存系統(tǒng)FairShareAllocation公平份額分配法DistributionRequirementsPlanning(DRP)配送需求計劃CollaborateInventor

13、yReplenishment聯(lián)合庫存*卜充Vendor-ManagedInventory(VMI)供應(yīng)商管理存貨ProfileReplenishment(PR)系歹U補(bǔ)貨ProductClassificationAnalysis(ABC)產(chǎn)品分類分析Product/MarketClassification產(chǎn)品/市場分類SegmentStrategyDefinition戰(zhàn)略定義PoliciesandParameters政策和參數(shù)Chapter5,6(第八、九、十章)第八章TransportationInfrastructureIn-transitinventory在途庫存Diversion轉(zhuǎn)移E

14、conomyofscale規(guī)模經(jīng)濟(jì)economyofdistance距離經(jīng)濟(jì)Taperingprinciple遠(yuǎn)距離遞減原貝UConsignor發(fā)貨人consignee收貨人UnitedStatesPostalService(USP0美國郵政服務(wù)DepartmentofTransportation(DOT)運(yùn)輸部門InterstateCommerceCommission(ICC)洲際商會SurfaceTransportationBoard(STB)陸地運(yùn)輸局Rights-of-way通行權(quán)Ton-mile噸英里Truckload(TL)整車運(yùn)輸lessthantruckload(LTL)零擔(dān)運(yùn)

15、輸specialty專項運(yùn)輸NorthAmericaFreeTradeAgreement(NAFTA)北美自由貿(mào)易協(xié)定CentralAmericaFreeTradeAct(CAFTA)中美洲自由貿(mào)易法UnitedParcelService(UPS)聯(lián)合包裹運(yùn)輸服務(wù)公司Piggybackservice駝背式運(yùn)輸服務(wù)Landbridge大陸橋Freightforwarders貨運(yùn)代理人第九章TransportationOperationsStowability裝載能力Hundredweight(CWT)英擔(dān)Transportlane運(yùn)輸通道Back-haul可帶回去Deadheaded空車返回Va

16、riablecosts可變成本Fixedcosts固定成本Jointcosts連帶成本Commoncosts公共成本Cost-of-service服務(wù)成本策略Value-of-service服務(wù)價值策略Combinationpricingstrategy組合定價策略Net-ratepricing凈費率定價策略Tariff費率表Classrate費率類別Minimumchargesandsurcharges最低收費和附加費Commodityrate商品費率Exceptionrates特價費率Aggregatetenderrate累計費率Limitedservicerate有限服務(wù)費率Shippe

17、rloadandcountrate發(fā)貨人裝載和活點費率Releasedvaluerate免責(zé)價值費率Freight-all-kind(FAK)rates均價費率Localrate地方費率Single-linerate單線費率Jointrate聯(lián)合費率Proportionalrate比例費率Transitservice轉(zhuǎn)運(yùn)服務(wù)Diversionandreconsignment轉(zhuǎn)移并變更收貨人Splitdelivery分票交付Demurrage滯期費Detention滯留費用Specialoraccessorialservice特別的或者附屆的費用Specialequipmentcharges特殊

18、設(shè)備使用費Transportationmanagementsystem(TMS)運(yùn)輸管理系統(tǒng)Corecarrierstrategy核心承運(yùn)人戰(zhàn)略Integratedserviceproviders(ISPs)Reactiveandproactive反應(yīng)性和主動性Marketarea市場范圍法Scheduledareadelivery定期運(yùn)送Pooleddelivery集中運(yùn)送Preorderplanning預(yù)訂計戈UMulti-vendorconsolidation多賣主集拼Expediting加急Hoursofservice(HOS)服務(wù)時間FederalMotorCarrierSafety

19、Administration聯(lián)邦汽車運(yùn)輸安全管理局Lossordamage貨物丟失和損傷Overcharge/undercharge索價過低Preaudit事前審核Postaudit事后審核Billoflading提貨單Order-notified待命提單Freightbill運(yùn)費賬單Prepaidorcollect預(yù)付或到付Shipmentmanifest裝貨青單Freeonboard船上交貨Freightonboard離岸價格F.O.B.OriginFOB原產(chǎn)地價格F.O.B.DestinationpricingFOB交貨地價格F.O.B.離岸價Deliveredpricing交貨價Sin

20、gle-zonedeliveredpricing單地區(qū)定價Multiple-zonedeliveredpricing多地區(qū)定價Basepointpricingsystem基點定價系統(tǒng)Phantomfreight在售價上加計的運(yùn)費Freightabsorption運(yùn)費免收Substantiallylessencompetition大大減少競爭Forward-buy提前購買EveryDayLowPricing(EDLP)天天低價Activity-basedcosting作業(yè)成本法Totalcost-to-servemodel總成本與服務(wù)模型第十章WarehousingDistributioncen

21、ter分銷中心Just-in-time(JIT)準(zhǔn)時制生產(chǎn)Cross-docking越庫式轉(zhuǎn)運(yùn)Mixing組合作業(yè)Assembly裝配作業(yè)Leadsuppliersortieronesuppliers主供應(yīng)商或一級供應(yīng)商EnvironmentalProtectionAgency(EPA)環(huán)境保護(hù)機(jī)構(gòu)FoodandDrugAdministration(FDA)食品藥物監(jiān)管會OccupationalSafetyandHealthAdministration(OSHA)職業(yè)安全與衛(wèi)生管理局Spot-stocked定點儲存Value-addedservices(VAS)增值服務(wù)Transferands

22、election貨物的轉(zhuǎn)移和分揀作業(yè)Flow-throughorcross-dockdistribution通過式再己送或越庫式轉(zhuǎn)運(yùn)Extendedstorage長期儲存Contractwarehousing合同倉儲Selectionorpickingarea分揀作業(yè)的區(qū)域Discreteselectionandwaveselection單獨分揀木日區(qū)域分揀Batchselection批次挑選Chapter7IntegratedOperationsPlanningSupplyChainPlanning供應(yīng)鏈計劃Supplychainvisibility供應(yīng)鏈的可見性Simultaneousre

23、sourceconsideration資源的同步考慮Resourceutilization資源的利用率SupplyChainPlanningApplications供應(yīng)鏈計劃應(yīng)用系統(tǒng)DemandPlanning需求計劃ProductPlanning生產(chǎn)計劃LogisticsPlanning物流計劃SalesandOperationsPlanning(S&OP)銷售和作業(yè)計劃系統(tǒng)Maximizeproduction產(chǎn)量最大化Stableschedule穩(wěn)定的生產(chǎn)進(jìn)度Longleadtimes長的提前期Lowermargins較低的利潤Aggregateforecasts總體預(yù)測Rapidresp

24、onse快速響應(yīng)Maximizerevenue利潤最大化Collaborativeplanning協(xié)同計戈。Exponentialsmoothing指數(shù)平滑法extendedexponentialsmoothing擴(kuò)展平滑法Adaptivesmoothing調(diào)節(jié)性平滑法Multipleregression多元回歸Chapter8GlobalSupplyChainGlobalSupplyChainIntegration全球供應(yīng)鏈一體化Stagesofinternationaldevelopment國際化發(fā)展的階段Userestriction使用限制Pricesurcharges價格附加費Localpresence本地經(jīng)營GlobalSourcing國際采購RationaleforLow-Cost-Countrysourcing低成本國家采

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