沃爾瑪管理手冊

1、Overview 概述This manual will familiarize you with the basic sales floor procedures andMercha ndis ingStan dardsrelated to productprese ntati on and mercha ndis ing. At times, however, you may n eed to deviate from these guideli nes, with a Coach's approval, i n order to get the sales that you n e

2、ed.這本手冊將會(huì)使你熟悉基本的店面運(yùn)作程序及有關(guān)商品陳列與管理的一些指導(dǎo)知識。有時(shí) 候?yàn)榱舜龠M(jìn)銷售，在經(jīng)理的批準(zhǔn)下你也可以嘗試偏離這些指導(dǎo)原則而進(jìn)行工作。Merchandising is, for the most part, based on opinion. Do not be afraid to try new thi ngs if you feel that it will help in crease sales. However, there are many proven concepts that should be applied in all build in gs. A

3、lso, you must be willi ng to try some one else's ideas if your tech niq ues are not gett ingresults. Justremember to have fun with it.商品布置這一工作是建立在主觀想法的基礎(chǔ)上的。不要怯于嘗試新的方法，只要你認(rèn)為它 能促進(jìn)銷售，就去做。當(dāng)然，如果你自己的方法不是很有效，也不妨試試其他人的建議。 總之，你要對感興趣就行了。"It's almost embarrass ing to admit this, but it's true:

4、 There has n't bee n a day in my adult life whe n I have n't spe nt some time thinking about mercha ndis ing. I suspect I have emphasized item mercha ndis ing and the importa nee of promoti ng items to a greater degree tha n most any other retail management person in this country. It has bee

5、n an absolute passion of mine. It is what I enjoy doing as much as anything in the bus in ess. I really love to pick an item - maybe the most basic mercha ndise - and the n call atte ntio n to it. We used to say you could sell anything if you hung it from the ceili ng. So we would buy huge qua ntiti

6、es of someth ing and dramatize it. We would blow it out of there whe n everybody else knew we would have only sold a few had we just left it in the normal store position. It is one of the things that has set our company apart from the very beg inning and really made us difficult to compete with. And

7、, man, in the early days of Wal-Mart it really got crazy sometimes. 1雖然要我承認(rèn)這些有些難為情，但自從我成年以後，就沒有一天不想著商品 布置的。我懷疑在商品布置與促銷上所下功夫及對之的重視程度是任何其它 零銷業(yè)的管理者所不及的。這一直是我的一貫方針。它所帶給我的樂趣與我 們生意中的任何其它有趣的事情一樣大。我非常喜歡親自動(dòng)手包裝商品，即 使是最最平常的一種商品，而後想辦法吸引顧客的注意而將它銷售出去。我 們有句話，說“只要你能將它掛起來，你就能將它賣出去”。因而，我們應(yīng) 訂購大批量的某種商品，而且將其變成一富有戲劇性色彩的推

8、銷活動(dòng)。我們 要將它像水一樣的噴灑出去，而打破“這東西放在貨架上賣不了多少”的神 話。這就是我們與我們的對手之間的區(qū)別?，F(xiàn)在回頭看看早期Wal-Mart所做的促銷 活動(dòng)，你一定會(huì)認(rèn)為我們是一群瘋子。-Sam Walt on山姆沃爾頓* All Sales Floor Partners店面工作人員* All Merchandise Team Leaders 全體高級主管人員* All Coaches全體經(jīng)理人員You Will Learn About你將學(xué)到The Competitive Strategy競爭價(jià)格策略* Merchandising Standards for the side s

9、teel, endcap featuresand the cart rail 邊柜、貨架頭、路售區(qū)的陳列標(biāo)準(zhǔn)* Basic merchandising procedures （i.e., signing, zoning, shrinkwrap standards, etc.）基本的商品管理程序（如：標(biāo)簽整理、纏繞膜等）* Item audits/Test scanning盤點(diǎn) / 掃描測試* Tools （Planners, Reports）工具（計(jì)劃、報(bào)告）Personal Contacts 個(gè)人聯(lián)系* Team Leaders 主管* Assista nt Coaches 畐 U經(jīng)理* H

10、ead Coach 總經(jīng)理* Director of Operati ons運(yùn)作部總監(jiān)Merchandise Base 商品基本理論Our compa ny is mercha ndise drive n. The foun datio n of our bus in essis inselli ngmercha ndise.Our philosophy is to sell costeffectively to the Busin ess Member while mercha ndis ing aggressivelyto the Advantage Member. The Merchan

11、dise Base consists of the followi ng key eleme nts:我們公司是一家商品促銷公司，公司經(jīng)營的基礎(chǔ)是銷售商品，我們的經(jīng)營理念是向全商業(yè) 會(huì)員提供價(jià)廉的商品，同時(shí)極力滿足個(gè)人會(huì)員。 A limited assortment, 3600 SKU ' s.全店商品品種限制在 3600 種。 We carry only high volume items in the largest, most econo mical sizes n eeded by our Members. We do not intend to be their onlysu

12、pplier.我們只銷售大批量、會(huì)員所需最經(jīng)濟(jì)的包裝形式的商品，我們不只是希望成為會(huì)員的唯 一供貨商。 Our selling price must represent for our Member a significant savings over traditional sources of supply such as distributors, factory direct and other retailers. Our intent is to save our members money while provid ing quality mercha ndise.*我們的價(jià)格必

13、須能顯示比其他傳統(tǒng)供應(yīng)渠道（如配銷中心、工廠或其他零售商）的商品更 節(jié)省，我們的宗旨是為會(huì)員提供質(zhì)優(yōu)價(jià)廉的商品。 Our mercha ndise selecti on in cludes wholesale items:-選擇商品時(shí)要考慮針對批發(fā)銷售形式的商品：1. Wholesale items should be always in stock.2. 要一貫保持有批發(fā)商品的庫存。3. Strive to maintain these items in the same location in the Club.4. 竭力將這些商品陳列于同一位置。5. Will change these

14、items only if a better value can be secured or if manu facturer cha nges or drops the item.6. 除非找到更好的批發(fā)商品或生產(chǎn)廠家改變商品的生產(chǎn)，否則不改變這些針對批發(fā)業(yè) 務(wù)的商品。 The rema ining mercha ndise is Adva ntage Items:*其他商品都是針對個(gè)人會(huì)員消費(fèi)的商品：1. Selected for personal use of the Advantage member as well as the Busin ess member. These will

15、 cha nge freque ntly.2. 進(jìn)貨時(shí)要選擇符合個(gè)人會(huì)員和商業(yè)會(huì)員使用的商品。這種商品會(huì)經(jīng)常變化。3. They include many one-time special purchases.4. 這些商品也包括一次性特別采購的商品。5. Branded: Normal distribution for these items would be departme nt or specialty stores.6. 名牌商品，通常將這些商品銷售給小店鋪或?qū)Ｙu店。7. In tellige nt loss of bus in ess. Our philosophy is earl

16、y in and sold out before the end of the seas on. This will mini mize our exposure to liability and create the urge ncy to buy. Weshould feature items early, teachi ng Members to purchase NOW.8. 聰明的生意損失，我們的原則是在銷售旺季結(jié)束之前盡快進(jìn)貨，盡快售出。這樣 做，能減少風(fēng)險(xiǎn)并營造購買的緊迫感。對此，我們要盡快特別作出陳列，指引會(huì)員 現(xiàn)在購買。Six Basic Rights of Merchand

17、ising商品的六個(gè)“正確”SAM s Club has adopted the Six Basic Rights of Merchandising that is the corn erst one of measureme nt for every item in the club. These rights are:山姆會(huì)員店采用商品的六個(gè)“正確”原則，店內(nèi)每種商品都要考慮到這個(gè)原則。這六個(gè) “正確”是：1. The Right Merchandise 正確的商品First it has to be an item that our Members would want to buy.首

18、先，所選的商品必須是會(huì)員需要的商品。2. The Right Time正確的時(shí)機(jī)Seas on ally correct. We have to prese nt the item to our Membersat a time they would want to purchase the item.隨季節(jié)選貨，必須在會(huì)員購買的季節(jié)展示出來。3. The Right Quality 正確的質(zhì)量Product selecti on is of the highest grade, con structi on, and durability. Merchandise displays accu

19、rately reflect the quality of the mercha ndise and enhance product sales.所選商品是品質(zhì)優(yōu)良的商品。4. The Right Qua ntity正確的數(shù)量Amount of product must support the rate of sale we want togen erate. Prese ntati on should be of a size that dem on strates our commitme nt to the item.只有足夠貨量才能支持我們所要求的營業(yè)額，商品展示的規(guī)模能顯示我們對商品

20、的承 諾。5. The Right Price 正確的價(jià)格Must represe nt a value. Has to show substa ntial sav ings overtraditional channels of distribution.價(jià)格必須反映價(jià)值，必須能比傳統(tǒng)零售的商品更節(jié)省。6. The Right Place 正確的位置In the best location to maximize sales. Ensure the correct items are featured on the Cart Rail, En dcaps, Checkouts, Seas o

21、nal and Flex Areas.以最佳的陳列位置來擴(kuò)大銷售。確保在路售區(qū)、收銀機(jī)旁、貨架頭等有特賣的商品的陳 列。Standards Within Presentation商品陳列標(biāo)準(zhǔn)There are basic club sta ndards that should be followed every day as an expectati on for being ready for bus in ess. These sta ndards in clude:以下是每天開店?duì)I運(yùn)前所要遵循的會(huì)員店標(biāo)準(zhǔn)： Merchandise should be pallet driven （whe

22、re possible） with no hand stacking. （N/A不適用中國）要用卡板來補(bǔ)貨（有可能情況下），而不應(yīng)用手堆疊。 Aisles and ends should be laser beam straight. （Mercha ndisers should use a mallet or pallet jack to execute a con siste nt appeara nee.）*過道邊柜及貨架頭的卡板要筆直 （用液壓卡板拖車來保持貨架外觀 ）。 Every merchandise item out for sale should have an item s

23、ign to com muni cate the price. Within this program, sig ning should be n eat and con siste nt throughout the Club.*在銷售中的每個(gè)品種的商品都要有價(jià)格牌，店內(nèi)所有標(biāo)簽要整潔。 Displays should accompany every merchandise item （where appropriate）, and should be clea n, secured, complete and fun cti on al.*樣品要與存貨一起陳列（如有可能），樣品要干凈、安全

24、擺放，配件齊備，并能正常使 用。 The salesfloor should be clea n and safe with mercha ndise n eat.*樓面要干凈、安全，商品陳列要整潔。 The merchandise presentation should be FULL mass out the inven tory on the sales floor.*所陳列的商品要豐滿，能大量展示商品庫存。Overall Floor Appearance總體外觀There are some basic sta ndards to follow regard ing the overal

25、l floor appearance of the club. These standards include:會(huì)員店總體外觀有以下幾個(gè)基本的標(biāo)準(zhǔn)： Trash cans on the steel（N/A不適用中國）中國作法：樓面適當(dāng)?shù)胤接欣啊?All light bulbs in the ceiling and Freezer/Cooler in working con diti on*屋頂?shù)娜展鉄艏袄涔?凍柜處於良好工作狀態(tài)。 Area between pallets is clean卡板與卡板之間的地面要干凈。 Coffin coolers clean and defrosted冷藏

26、地柜要干凈并且無霜。 Poles pai nted 防撞術(shù)要噴上油漆。 Floor clean and free of trash and spills地面干凈無垃圾，無溢出物。Member Expectations Checklist會(huì)員期望檢查清單To en sure we are meet ing Club sta ndards duri ng all hours of operati on and strivi ng to exceed the expectatio ns of our members, we have developed a Member Expectati ons

27、Checklist.為確保會(huì)員店開店期間都符合會(huì)員店的標(biāo)準(zhǔn)，以超出會(huì)員的希望，制定出以下的會(huì)員期 望檢查清單。This checklist should be completed two times per day:每天至少要兩次根據(jù)清單上的內(nèi)容進(jìn)行檢查： one hour prior to club ope ning in the morning每天早上開店前一小時(shí)and和 at 2:00 pm each afternoon每天下午 2： 00.The Mercha ndise Man ager is resp on sible for the completi on of the chec

28、klist, but Salesfloor Part ners will probably be asked to assist in the completion of certain portions as it pertains to their area of resp on sibility.商品經(jīng)理要負(fù)責(zé)完成此清單的檢查工作，但樓面各區(qū)域員工要協(xié)助該區(qū)域的檢查工作。On the follow ing page is a copy of the Member Expectati ons Checklist.Read each point so you are more aware o

29、f the Club sta ndards as it relates to sig ning, zoning, displays, demos, spot boxes, etc.以下是一份會(huì)員期望檢查清單，逐項(xiàng)閱讀以理解會(huì)員店關(guān)於標(biāo)簽、區(qū)域整理、展示、 陳列等。MEmberExpectationsChecklist會(huì)員期望檢查清單Club會(huì)員店號： Date日期：_/_/TASKINITIALSTASK COMP?內(nèi)容檢杳人是否符合要求？1. Sig ningOPEN 2 PMYES NO4. Demos 試吃O(shè)PEN_ 2 PM YES NO* Are product demos loca

30、ted n ear themercha ndise?試吃品是否靠近該商品的陳列點(diǎn)？標(biāo)簽開店 2:是否前00* Are pull tickets in place for security/bulkymercha ndise?大件商品的陳列是否貼有安全標(biāo)簽？* Are sig ns displayed with every mercha ndise item on the sales floor?樓面銷售的每種商品是否有價(jià)格標(biāo)簽？* Is shelf maintenance complete with all sig ns posted?貨架維護(hù)報(bào)告是否完成，并貼上新標(biāo)簽？Comme nts備注

31、:YES NO*2. Zoning 區(qū)域整理OPEN 2 PM Do the mercha ndise aisles have a clea n andn eat appeara nee?通道上陳列的商品是否干凈整潔？* Are the mercha ndise pallets “ locked dow n （empty boxes pulled and top layers leveled）?卡板上的空箱是否取走，并補(bǔ)齊貨？Comments備注:3. Displays 樣品OPEN 2 PM YES NO* Are displays clean, operable and secured?*

32、樣品是否干凈、功能正常、陳列安全？ Do displays look exactly like the productreprese nted for sale?*樣品與存貨是否一樣？ Are grids used whe n n eeded to visually display product features?是否使用網(wǎng)絡(luò)板來突現(xiàn)展示樣品（N/A不適用中國）Comments備注:* Is there adequate inven tory on hand to support every product demo?*試吃品的庫存是否足夠？Comme nts備注：5. Spot Boxes

33、 (N/A 不適用中國)OPEN 2 PMYES NO* Are spot boxes fully stocked with one item?* Does every spot box contain the appropriate mercha ndise (i.e., demos, CWOs, seas on al, etc.)?Comme nts備注：Provide expla nati on for ALL in complete tasks.如果哪項(xiàng)沒有完成，則要寫下理由TASKINITIALS -6. Lows and Outs 缺貨情況OPEN 2 PMTASK COMP?YE

34、S NO*« If mercha ndise is on-ha nd, has it bee n located and restocked?如果商品有現(xiàn)貨庫存，是否陳列出來？« If mercha ndise is not on-ha nd, have you checked to see if the merchandise is on order. If not, have you com muni cated to the Director of Operatio ns?*如果沒有庫存，是否檢查該商品是否有無訂貨，如果無 訂貨，是否與總經(jīng)理或營運(yùn)總監(jiān)聯(lián)系？Comme

35、 nts備注:7. Steel Standards貨架標(biāo)準(zhǔn)OPEN 2 PM所有卡板是否安全陳列商YES NO* Are pallets safely stacked?品？* Are pallets located in or near the same aisle as the mercha ndise located on the sales floor? (N/A 不適用中國)Comme nts備注:8. Staffi ng人員 Are critical mercha ndise areas of the club staffed (e.g., computers, tires)?關(guān)鍵區(qū)

36、域的人員是否足夠(如：辦公用品柜臺(tái)、熟食柜臺(tái))？Comme nts備注:OPEN 2 PMYES NO*9. Floors 樓面OPEN 2 PMYES NOGeneral Manager 總經(jīng)理 Date 日期Merchandise Manager 商品經(jīng)理 Date 日期10. Fresh Departments 鮮食部門OPEN 2 PMYES NO Provide expla nati on for ALL in complete tasks.* Is curre nt product in rotati on, clea n and full?*陳列出的商品是否新鮮、干凈、豐富？Co

37、mme nts備注:11. Check Receiving檢查收貨部OPEN 2 PM YES NO* Are “hot” items out on the sales floor (notin recei vin g)?*新商品或暢銷品是否控制樓面進(jìn)行陳列？Comme nts備注:If all 11 areas have bee n reviewed, sign below完成以上所有 11 個(gè)區(qū)域檢查，在下面簽名：Steel Standards貨架標(biāo)準(zhǔn)Reserves儲(chǔ)存貨架Categorize items together in the upper steel on the front

38、side of the first racks (faci ngthe entran ce).This dem on strates to theMember our buying power and wholesale con cept. Items to categorize would in clude:將商品分門另類地存放于高貨架或第二層貨架上(正面對外)，這樣存放可以向會(huì)員灌輸批發(fā)商品概念。1. In Groceries-Juice , Soda or Paper products.2. 干貨：果汁、蘇打飲料或飲品。3. In Center Section-Copy paper, p

39、aper products or chemicals (where applicable).4. 路售區(qū)域一復(fù)寫紙、紙品或化學(xué)制品。5. In Hardlines-Computers or televisions (if quantities areavailable).6. 五金一計(jì)算機(jī)或電視機(jī)(如果數(shù)量足夠)。Mercha ndise in the reserve steel should be stored on the same rack as the mercha ndise on the salesfloor whe never possible. As long as it &#

40、39; s in the same run, merchandise will be easy to locate and easy to ide ntify for audits.高貨架上的存貨盡量與陳列于地面上的商品相一致，只要是在同一條貨架地面上的陳列與高貨架存貨一致，方便找貨。Full or partial pallets CAN be stored in either the MIDDLEor TOP reserves.高貨架或中間貨架可以儲(chǔ)放滿卡板或半卡板的商品。Every pallet in the reserve steel should be clearly marked w

41、ith a sta ndard slot tag to ide ntify the mercha ndise. Make sure slot tags are put in the same position on every pallet for consistency.高貨架上儲(chǔ)存的商品必須有儲(chǔ)存標(biāo)簽，以便辯認(rèn)該商品，儲(chǔ)存標(biāo)簽在每個(gè)卡板上的位置要 一致。Cen ter Reserves-The height of the first bar of steel should be approximately five feet from the floor (except in the ce

42、real aisle where the dista nee is 5 boxes high). Pails or tubs should be stored in the middle steel; these items are a safety hazard and should never be stored in the upper steel.中間儲(chǔ)存貨架一中間儲(chǔ)存貨架的第一根橫鋼要與地面保持5尺的高度，桶和盒不能存于高貨架，這些商品存于高貨架容易造成危險(xiǎn)。Steel Standards (Cont ' d)貨架標(biāo)準(zhǔn)(續(xù))Reserves儲(chǔ)存貨架Partial pallet

43、s should be worked at least once per week to ensure proper rotatio n of the mercha ndise, stock status in tegrity and thatpallets are quickly returned to the Distribution Center.每周至少要查看一次，不滿一卡板貨的商品，確保按時(shí)陳列出來，注意庫存狀態(tài)，不用的 卡板要迅速返回配銷中心。Safety-It is importa nt whe n stori ng mercha ndise in the reserve ste

44、el that we practice appropriate safetystandardsto protect ourPart ners and Members.安全一在高貨架上儲(chǔ)存商品，安全非常重要，只有安全儲(chǔ)存才能保護(hù)員工和會(huì)員。1. Never backstock chemicals over food items, or vice versa.2. 禁止在食品上方儲(chǔ)存化學(xué)制品。3. The maximum weight that should be stored per slotting section in the reserve steel is depe ndent on t

45、he type steel that you have.Bar Len gth x Width 鋼架長：寬96 ” x 6.5 ”96 ” x 4.5 ”144” x 4.5 ”4. 高貨架上每個(gè)卡板承受的重量取決于鋼架的類型。Maximum Weight能承受最大重量9,000 lbs.4086kg7,000 lbs.3178kg3,500 lbs.1589kgReceiving收貨部(N/A不適用中國)No mercha ndise should be stored in the Recei ving area except for high volume or bulky mercha

46、ndise staged for stocki ng on weeke nds (ie. bathroom tissue, paper towels, soda) or any mercha ndise too large to put in the steel (ie. riding lawnmowers, compressors)Side Counters 邊柜The standard height for the firstbar of steel in groceries,hardlines and center section should be approximately 5 fe

47、et?from thse floor. However, the height of the steel may vary by category.日用雜品、五金區(qū)域的貨架離地面第一條橫鋼與地面距離5英寸，然而，不同的分類的高度有所不同。Steel Standards (Cont ' d)貨架標(biāo)準(zhǔn)(續(xù))If a category requires that the steel be higher for one item in the side counter, then consistency in the height of the bars down the entire ais

48、le should be maintained if at all possible.如果邊柜上某個(gè)商品要求其貨架高度與同一貨架的其他商品的高度要高，則整條貨架的橫 鋼高度要一致。Side Counters （Cont ' d）邊柜（續(xù)）Secondary shelves-When additionalsteel is required for more thanone 8-foot secti on of the aisle, the bar heights must be con siste nt throughout the en tire aisle if at all pos

49、sible.每二層貨架一如果第二層貨架上某個(gè)商品要求其貨架高度比同一層其他貨架高，則 整個(gè)第二層貨架高度要一致。* In Groceries, additional steel should be used to raisesugar/flour/ dogfood/rice at least 6?above the floor for clea ning purposes.（n/a 不適用中國）* In Cen ter Secti on, whe n possible, all items prese nted in this area should be backstocked in the

50、 Cen ter Secti on; this would include office supplies, office furniture, books and basic apparel. In many Clubs, steel is not available in the Cen ter Section; for these Clubs, the merchandise location should be ide ntified and maintained in certa in desig nated areas.* （n/a不適用中國）中國作法：路售區(qū)域的整條貨墻要高度一致

51、，中間留一兩個(gè)空卡板， 方便會(huì)員走動(dòng)。* Laser Beam Straight - The profile of each pallet in the run （side coun ter） must be straight.*貨架卡板成直線一邊柜上的所有卡板向外的一邊成一條直線。Displays 樣品Displays help sell the merchandise. A member is more likely to buy something if they can see what it looks like and how it works. 樣品展示能促進(jìn)銷售，會(huì)員通常在親眼

52、看到商品外觀及功用後才會(huì)購買。Display-Sig n-Mercha ndise should be used whe never possible. 店內(nèi)任何地方商品陳列要遵循這樣的順序原則：樣品一價(jià)格標(biāo)簽一存貨。The following are guidelines for displays以下是樣品展示的指南：Keep displays clean. Dust daily.保持樣品干凈，每天要除塵。Displays must look exactly like the product represe nted for sale; no miss ing parts or partia

53、lly assembled.樣品與商品完全一樣，樣品不能有配件缺失。Keep displays operable and in good con diti on. Repair damaged displays. Conn ect appropriate displays to a n earby power source for attractio n (e.g., computers, televisi ons, etc.)樣品處于良好的工作狀態(tài)，破損樣品要維修好，幾種相類似的商品陳列在一起能吸引會(huì)員 (例如：電腦、電視機(jī)等)。Keep displays secure. Tie dow n

54、 all displays to preve nt accide nts.確保樣品安全陳列，將樣品適當(dāng)固定以防止意外事故。Displays help sell the mercha ndise. Use grids to display all accessories to show the member all they get with the item.樣品的展示有利于促銷商品，可用鐵格柵欄來陳列配件，方便會(huì)員挑選。Use ven dor supplied displays if available.如有可能用供應(yīng)商的商品作為樣品。NOTE To ensure display guide

55、lines are being followed, assign a part ner to displays as a daily resp on sibility.注意：為確保樣品陳列的到位，最好指定員工對此負(fù)責(zé)。Signing 價(jià)格標(biāo)簽Signingis a very importantcomponent of Member Service. If amember cannot find the price of an item they want or if the sign is wrong, you will usually lose the sale of that item.價(jià)

56、格標(biāo)簽是會(huì)員服務(wù)的一個(gè)重要方面。如果一個(gè)會(huì)員不能看到他們所想看的價(jià)格商品價(jià)格 標(biāo)簽不正確，我們將失去銷售的機(jī)會(huì)。Club partnersmust walk through each sectiondaily to ensure EACHand EVER Y item has a correct sig n.你必須每天巡查你的工作區(qū)域以保證每件商品均有正確的標(biāo)簽。Remember.O ne of our basic mercha ndise con cepts is:記住我們的商品陳列概念是：Display 樣品Sign價(jià)格標(biāo)簽123456Panasonic $139.00Microwave

57、OvenMerchandise (pallet driven)存貨(以卡板陳列)Signing (Cont ' d) 價(jià)格標(biāo)簽(續(xù))Signs should be cen tered over the mercha ndise, and the bottom of the sign holder should be flush with the bottom of the bar.標(biāo)簽應(yīng)放于商品的正上方，標(biāo)簽袋的底部應(yīng)與貨架梁的底部對齊。All faded, bent, torn or ragged sig ns should be replaced. Old sig nholders should be replaced where n ecessary.所有破、