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1、Current- Job model technical and non-technical knowledge & skills requirementsDetermine its impact & approach to trackingffjldlfajdlaflasflasjflasjdflaslthe layouts can be 6weeks6weeks6weeks6weeksFI54321432?BABACATVPCSK TelecomInternetSuppliersPlantsSG Line ItemsBuild The ubeCompetitionRegulationCon
2、sumerTechnologyScenariosA, B, Caaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaassssssssssa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaddddddddddddrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
3、aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaPhase IPhase IIaaaaPhase IIIaaaaaaaaaaaaaaPhase IPhase IIPhase III3610aaaaaaa123aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaaaaaaaaasssaaaaaaaaaa fffffffffddddaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.aaaa.aaaaaaaaaaaaa1935aaaaaaaaaaaaaaaa19451965
4、197519851995-aarrrrrrrrrrrrrrrrrrrrrrrrrrrrraaaaaLowHighLowHighCollarSub headingIntroduction1CRM Transfor-mationCustomer -centricTM I T / Data CleansingFront-end (Operational) DW (Analytical) Life Cycle SVC OfferPlatformaNetworkaEnableraTerminalaAs-IsCoverage Model To-BeVolumeFrequencyLowHighSmallLa
5、rgeClients Inducement Strategy HighMediumLowPRELIMINARYUSEFUL OBJECTS USEFUL OBJECTS USEFUL OBJECTS Horizon 1Extend and defend core businessHorizon 2Build emerging businessesHorizon 3Create vehicle options1-24-68-10LMHLMHImpact on ROEImplementationHighLowHighLow12PRELIMINARYAttractiveUnattractiveLeg
6、endLegendLegend?12345 6.1 point increase in ROICUser applicationsPersonalizationMiddleware servicesTransaction supportEnabling services Review CRM efforts to date1PROCESS GOING FORWARD FOR K2 DEALVALUATION AND SYNERGY ESTIMATIONRefine base scenarioReview base scenario with Kronus working level teamB
7、uild multiple scenarios and conduct sensitivity analysis for negotiationReview valuation and synergy estimates scenarios with Kronus working level teamRefine valuation and synergy estimates scenariosDEAL STRUCTURE OPTIONSDEVELOPMENTRefine deal structure optionsConduct quick legal reviewReview the op
8、tions with Kronus leadership teamRefine the optionsNEGOTIATION GAME PLAN DEVELOPMENTDevelop game plan draftReview and refine game planTERM SHEET DEVELOPMENTWrite term sheet draftConduct legal reviewFinalize term sheetPHASE 1 PROGRESS REVIEWSTART NEGOTIATION5432April2928272630222120192315141312616Mar
9、chCEOChairmanEVALUATION OF CANDIDATES FOR MEGA-MERGERHankook HuvisHyosungHyosung or HuvisVERY PRELIMINARY1st screening2nd screeningAttractivenessR&D/specialized productsSynergies*FeasibilityWillingness of the other partyHankookHuvisHyosungMarket share*Includes group-level synergySTRONG CEO BENCH BES
10、T PRACTICETop management commitmentPerformance ethicsCapability developmentCapability assessmentUpgrading talent poolTop management People development CEO People development Skill Will Performance ethics Performance ethics , Job rotation Capability developmentCoaching Training Capability development
11、 Capability assessmentCapability assessment Review“A player Attract, retain Value proposition “A player “C player SUMMARY OF CRM ACTIVITIES TO DATE Key activities Key end productsQuality gate 1: Project selection & developmentQuality gate 2: Cost estimation & proposal developmentQuality gate 3: Contract a
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