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1、寶潔面試經(jīng)典八大問(wèn)題(附答案范例)寶潔公司在中國(guó)高校招聘采用的面試評(píng)價(jià)測(cè)試方法主要是經(jīng)歷背景面談法,即根據(jù)一些既定考察方面和問(wèn)題來(lái)收集應(yīng)聘者所提供的事例,從而來(lái)考核該應(yīng)聘者的綜合素質(zhì)和能力。寶潔的面試由8個(gè)核心問(wèn)題組成。寶潔公司招聘題號(hào)稱由高級(jí)人力資源專家設(shè)計(jì),無(wú)論您如實(shí)或編造回答,都能反應(yīng)您某一方面的能力。核心部分的題如下:Pleaseprovideconciseexamplesthatwillhelpusbetterunderstandyourcapabilities.Describeaninstancewhereyousetyoursightsonahigh/demandinggoala

2、ndsawitthroughcompletion.(請(qǐng)你舉一個(gè)具體的例子,說(shuō)明你給自己確定了一個(gè)很高的目標(biāo),然后達(dá)到這個(gè)目標(biāo)。)問(wèn)題分析:這個(gè)問(wèn)題的考察應(yīng)聘者制定咼目標(biāo)的勇氣及完成咼目標(biāo)的執(zhí)彳丁力。關(guān)鍵詞為:demandinggoal、sawitthrough?;卮鸱独?記住,采用What+STAR+KeyWords法則來(lái)回答)What:DesignedashowtocelebratetheAnniversaryofXiamenUniversity,andwon2ndPrizeoutof12teams.Situation(KeyWord:demanding)Ontheanniversaryn

3、ight,therewasahugecelebrationparty,wheresongs,dancesanddramaswereplayed.Eachschoolshoulddesignfiveshows,andourclassvolunteeredtodesignone.Itwasademandinggoalasitwasveryclosetotheendofthetermwhenmoststudentswerebusypreparingforfinalexams.Task:AsasophomorestudentIwasinchargeofmyclassperformance,whichw

4、asadrama.Ihadtodealwiththepressurefromstudy,myclassmatesdisinterestinacting,andmyroleasthekinginthedrama.Actions:(KeyWords:howIsawitthrough)First,astherewereonly20studentsinmyclass,Idistributedatleastonetasktoeachstudent;eitherarole,ormakingtoolsorcostumes.Second,sinceattheendofthetermeachmemberwasb

5、usywithstudy,therehearsalscheduleshouldbereasonableandperiodic.Allteammemberscooperatedwellbecauseofthelowfrequencyandshortdurationofeachrehearsal.Third,musicandscenerywereaddedintorehearsalinordertogetclosetothecircumstancesoftheparty.Inaddition,Iemphasizedthevalueoftimeandorderedeveryactortorespec

6、totherpartners.Result:Intheend,ourperformancewasverysuccessful.otonlydidIactthekingwonderfully,butalsogotgoodmarksonthefinalexam.Summarizeasituationwhereyoutooktheinitiativetogetothersonanimportanttaskorissue,andplayedaleadingroletoachievetheresultsyouwanted.(請(qǐng)舉例說(shuō)明你在一項(xiàng)團(tuán)隊(duì)活動(dòng)中如何團(tuán)結(jié)他人,并且起到領(lǐng)導(dǎo)者的作用,并帶領(lǐng)團(tuán)隊(duì)最終獲

7、得所希望的結(jié)果。)問(wèn)題分析:這個(gè)問(wèn)題實(shí)質(zhì)上是考察應(yīng)聘者的領(lǐng)導(dǎo)能力。其關(guān)鍵詞有:tooktheinitiative,getotherstocomplete,leadingrole。所以在描述的時(shí)候要重點(diǎn)描述自己如何吸引他人參與、團(tuán)結(jié)并鼓勵(lì)他人、帶領(lǐng)團(tuán)隊(duì)達(dá)到目標(biāo)這個(gè)過(guò)程?;卮鸱独篧hat:IorganizedagrouptosingEnglishchoironChoirEve,visitedallthedormitoriesinouruniversityandsentChristmasgiftsonbehalfofourEnglishAssociation.Situation:Tobroaden

8、thestudentsunderstandingofWesternculture.Task:OrganizedagrouptosingEnglishchoironChoirEveAction:(Keywords:tooktheinitiative&leadingrole)SuggestedtheideatotheChairmanofourEnglishAssociationandgothisapproval.Askedeachmemberofourassociationtoofferatleastthreesuggestionsoneachofthequestionsbelow:Whatson

9、gstoplay?Whocouldjointhechoir?Whereshouldweperform?Combinedtheotherteammemberssuggestionswithmyideaandmadeadecisiononthequestionsabove.Organizedtherehearsals,remindedthesingersofeachrehearsaltimeandplacewithshortmessages,becauseoursingerswereindeedbusyandtheycouldforget.Madeeachrehearsalaslivelyaspo

10、ssibletomakethesingersfeeltheatmosphereofChristmas,andthusmotivatethemtosingwithemotion.Result:ManystudentssaidthattheywerehappilysurprisedbyouractivityandtheyhopedwewouldholdsuchactivitiesnextChristmas.Andsomesaidtheywouldlovetojoinourassociationtolearnthebeautifulchoir.Describeasituationwhereyouha

11、dseekoutrelevantinformation,definekeyissues,anddecideonwhichstepstotaketogetthedesiredresults.(請(qǐng)你描述一種情形,在這種情形中你必須去尋找相關(guān)的信息,發(fā)現(xiàn)關(guān)鍵的問(wèn)題事項(xiàng),并且自己決定依照一些步驟來(lái)獲得期望的結(jié)果。)問(wèn)題分析:這個(gè)問(wèn)題考察應(yīng)聘者的分析能力、判斷能力及決策能力。關(guān)鍵詞為:seekoutrelevantinformation,definekeyissues,decideonthesteps。面試官實(shí)質(zhì)上是希望了解你分析處理一件事情的全過(guò)程,與上一個(gè)題目考查如何爭(zhēng)取別人的協(xié)助是完全不同的。所以

12、,你在描述的時(shí)候應(yīng)該把描述的重點(diǎn)放在你做整個(gè)事情的經(jīng)過(guò)上,而不是和什么人一起做。回答范例:What:IorganizedthefirstactivityoftheManagementSchoolEnglishAssociation.Situation:Astheassociationisnewlyfounded,notmanystudentsshowinterestinouractivities,andwelackefficientwaysofhelpingtheexistingmemberstoimprovetheirEnglish.Task:Wedecidedtomakesomeimpro

13、vementsinourassociation,inordertohelpmorethantwohundredfreshmenandsophomoreswiththeirEnglishwhilepublicizingourgroup.Actions:(KeyWords:Seekoutrelevantinformation,Keyissue,Decideonthestepstotake)Seekoutrelevantinformation:*Whatkindofentertainmentwaspopularamongstudentsthatalsoofferedchancesforthemtol

14、earnEnglishmosteffectively?*Whichteacherwassuitableforthisposition?*Whenwereourmembersavailable?*Whichplacewasconvenientforalargeattendance?*Otherrelatedfactors,suchastheavailabilityoffacilitiesandthelayoutofthespots.Keyissue:WhataretheweakpointsofthestudentsEnglishabilities,vocabulary,listening,spe

15、aking,grammarorwriting?Decideonthestepstotake:*AdministeraquestionnairetofindouttheweakpointsofthestudentsEnglishabilities.*Workoutsomeactivitieswithteacherstoimprovetheweakpoints.*Administeranotherquestionnairetoevaluatethepopularityofouractivitiesandchoosethetop3tolaunch.*Launchthetop3activities.R

16、esult:TheTop3activitiesFunVocabularyRecitation,FriendsMockShow,DevilEnglishCornerprovedhighlysuccessful,andwehosteddoublethenumberstudentsinourlateractivities.Describeaninstancewhereyoumadeeffectiveuseoffactstosecuretheagreementofothers.(請(qǐng)你舉一個(gè)例子說(shuō)明你是怎樣通過(guò)事實(shí)來(lái)說(shuō)服他人的。)問(wèn)題分析:這個(gè)問(wèn)題考察應(yīng)聘者以事實(shí)說(shuō)服他人的能力。關(guān)鍵詞為:facts,s

17、ecureagreementso對(duì)于這個(gè)問(wèn)題的回答應(yīng)該直截了當(dāng),先將不同的意見(jiàn)羅列出來(lái),以及其他人不同意的理由,然后逐條以事實(shí)來(lái)說(shuō)服他人。回答范例:What:IadvancedaplantofoundanEnglishGardenincollaborationwiththeEnglishassociationinaneighboringuniversity.Situation:WhenIwasamemberoftheEnglishassociationinouruniversity,Irealizedthattheactivitiesweorganizedlackeduniquenessand

18、couldnteffectivelyhelpthestudentsimprovetheirEnglish.Ourneighboringuniversityisjustafive-minutewalkawayfromus.Task:IproposedtheideatothePresidentoftheAssociationthatwefoundanEnglishGardenincooperationwiththeEnglishassociationintheneighboringuniversity.Actions:(KeyWords:disagreement,facts)Thedisagree

19、mentsImetincluded(KeyWords:disagreement):ourschoolauthoritymaydissent.Thehighcost,andwedidnthaveenoughhumanresourcestocarryoutthisproject.ThereweretoomanyEnglishcorners;anotheronewasunnecessary.ThefactsImadeuseof(KeyWords:facts):Ourdeanapprovedthisproposal.Ourpartnerwaswillingtoprovidefinancialassis

20、tance,andourmembersvolunteeredtodesignthedetailsoftheplanandimplementit.ApollshowedthatthecurrentEnglishcornersdidnotmeetthestudentsrequirementsandlackeduniqueness.Result:OtherswereconvincedandwesuccessfullyfoundedtheEnglishGarden.Itsrunonceaweeknow,eachmeetingattractsoverahundredstudents.Giveanexam

21、pleofhowyouworkedeffectivelywithpeopletoaccomplishanimportantresult.(請(qǐng)你舉一個(gè)例子,說(shuō)明在完成一項(xiàng)重要任務(wù)時(shí),你是怎樣和他人進(jìn)行有效合作的。)問(wèn)題分析:這個(gè)問(wèn)題實(shí)質(zhì)考察的是應(yīng)聘者的團(tuán)隊(duì)合作能力。關(guān)鍵詞為:workedeffectivelywithpeople。在回答這道問(wèn)題時(shí),建議從我做了什么和別人做了什么兩個(gè)角度來(lái)描述?;卮鸱独篧hat:Ourteamwonthe2ndPrizeintheMilitarySongsCompetitionheldinouruniversity.Situation:Intotal20team

22、sjoinedthecompetition,eachteamrepresentedaclass.Task:Iwasinchargeoftheproject.Wedecidedtomakeourteamsperformanceuniqueinordertowinaprize.Actions:(KeyWords:workedeffectivelywithpeople)i.Design:Icooperatedwithmycolleaguestoplantheclimaxoftheperformance,themusicalaccompanimentofthesongsandthewholearran

23、gementofthenarrativepoem.Asthreemembersinourteamweregoodatguitar,Iencouragedthemtocomeupwithsomeideasabouthowtouseaguitarinthemilitarysongs.ii.Rehearsal:Iworkedtogetherwiththosewhowereinchargeofthelights,soundsandscenestocreatetheperfectartisticeffect.Onstage:Iremindedmyfellowswithgesturesandeyeexpr

24、essions.Also,Ihelpedasingertocopewithanemergency.Result:Ourmilitaryteamwonthesecondprizeinthiscompetition.Describeacreative/innovativeideathatyouproducedwhichledtoasignificantcontributiontothesuccessofanactivityorproject.(請(qǐng)你舉一個(gè)例子,說(shuō)明你的一個(gè)有創(chuàng)意的建議曾經(jīng)對(duì)一項(xiàng)計(jì)劃的成功起到了重要的作用。)問(wèn)題分析:這個(gè)問(wèn)題實(shí)質(zhì)考查應(yīng)聘者的創(chuàng)新能力。關(guān)鍵詞為:creativeide

25、a,significantlycontributed。回答這個(gè)問(wèn)題應(yīng)將描述重點(diǎn)放在你的創(chuàng)新意識(shí)、創(chuàng)新依據(jù)、有了創(chuàng)新的想法之后如何去實(shí)現(xiàn),以及這個(gè)創(chuàng)新想法起到作用上?;卮鸱独篧hat:Isuggestedthatwesetthetopictobe“SellYourself”fortheannualspeechcontestinourschool.Situation:Eachyearourschoolholdsaspeechcontest,thetopicisrandomlychosenbytheteachers,forexample,howtoprotecttheenvironment,the

26、importanceofhonesty,andsoon.Studentsarenotveryexcitedaboutthesetopics.Task:Iamquiteinterestedinparticipatinginspeechcontests,butIdlikethemtobedifferent,moreexcitingandmoreuseful.SoIdecidedtooffersomesuggestionstoourschool.Actions:Iproposedthreetopics:SellYourself;WhereIllbein3Years;BeCompetitive.All

27、focusonfuturejobhuntingandcareerdevelopment,whichIbelieveareattractivetopicstomoststudents.IsurveyedotherstudentsandgottheinformationthatSellYourselfseemedbetter,becauseitgaveusachancenotonlytosaysomething,butpossiblytosinganddanceinadditiontojustspeak.Result:MyproposalwasusedintheSpeechContest,whic

28、hwasenjoyedbythestudents.Over500studentscametowatchthespeechcontest,doublethepreviousaudiencesize.Andtheparticipantssaidthetopicgavethemagoodopportunitytoshowoffandbecomemoreconfident.Provideanexampleofhowyouassessedasituationandachievedgoodresultsbyfocusingonthemostimportantpriorities.(請(qǐng)你舉一個(gè)具體的例子,說(shuō)

29、明你是怎樣評(píng)估形勢(shì),將精力集中在最重要的事情上從而獲得你所期望的結(jié)果。)問(wèn)題分析:這個(gè)問(wèn)題考察的是應(yīng)聘者分析事情和找到問(wèn)題關(guān)鍵點(diǎn)的能力。關(guān)鍵詞為:assessedasituation,focusedontheprioritie。在回答這個(gè)問(wèn)題時(shí)應(yīng)該將重點(diǎn)放在處理事情的分析過(guò)程上?;卮鸱独篧hat:Ioncesolvedtheproblemoflackofinventoryinourstoreinanhour.Situation:Fourstoresdothepromotionatthesametimeandourstoreisoneofthem,thelargestone.Thesalesa

30、ssistantonthepreviousdayforgottoreportthattheinventorywasntenoughandIjustrealizeditwhenIarrivedinthemorning.Task:(KeyWords:myassessmentofthesituation,thepriorities)*Thefourpromotingstoreswerenotveryfarfromeachother,andtheyopenedatdifferenttimes.Itwaspossibletofetchsomestockfromanotherstoreandmakeupforitlater(Myassessmentofthesituation).*Tosatisfythestocking

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