一門診接待問候教學(xué)提綱

1、Good is good, but better carries it.精益求精，善益求善。一門診接待問候-一門診接待問候(一).護(hù)士與患者初次見面語1)whatisthematter,sir/madern.先生/女士,你怎么啦?2)Ifeelreallyterrible.我感覺很難受.3)Right.Nowyoujustgoandsitdownhere.馬上坐下.4)Illmakeanappointmentforyou.Just5minutes.我通知醫(yī)生,就是5分鐘.5)Areyousure?真的嗎?6)Yes,ofcause.當(dāng)然啦.7)Youaresokind,thanks.你太好啦.

2、!8)Well.haveyougotthemedicalrecord你帶病歷了嗎?(二)再次見面1)Goodmorning.MrWang,areyoufeelingallright?早晨好,王先生,現(xiàn)在好點嗎?.2)Goodmorning.doctorWangImallrightnow.Thanksforyourhelp早晨好.生.我的感覺很好.謝謝你幫助.3)Youarewelcome.不客二急診科用語1)Hello.Whatbroughtyoutotheemergencyroom?看什么急怔?2)Ifeelvomit.Itisawful.我想吐.好難受。3)Ihavegotseverepa

3、insinmybelly我的肚子已經(jīng)疼了幾次了.4)Wentdiditstart?什么時候開始5)Lastnight.昨天晚上.6)Hasthepainmoved?有疼痛轉(zhuǎn)移嗎?7)No,itisnot.沒有.8)Please,Liedown.請?zhí)上?9)Showmewhereithurtsmostrightnow?我看一下那里疼?10)Justhere.就是這里.11)Isitserious?嚴(yán)重嗎?12)Dontworry.Letsaskthedoctorforhisadvice別擔(dān)心,我讓醫(yī)生來看你.三電話用語(一)撥打、找人電話1)Goodmorning.isthatnursingde

4、partment?早晨好.是護(hù)理部嗎?2)Yes,canIhelpyou?是的,我能幫助你嗎?3)Well,IdliketospeaktoheadnurseHuang.是的，我想找黃護(hù)士長4)Holdtheline,please.請等一下。5)Sorry,keepyouwaiting.sheisnothere.MayItakeyoumessage?對不起，給你久了。6)Thanks.謝謝Illcallbacklater.Bye.我回頭再打給她.（二）接聽電話1)Hello.Thisisthesurgerydepartment喂,這是外科2)ThisisMaryspeaking.CanItalk

5、todoctorWang?我是馬麗,我能找一下王醫(yī)生嗎?3)Hehasanoperationthismorning.Doyouhaveanythingurgent?他有一個手術(shù)今天上午.你有急事嗎?4)Yes,Ithinkso.是的.5)WellIlltellhimassoonashecomesback.MayItakeyourtelephonenumber?等他回來后我馬上告訴他.你能不能留下你的電話號碼?7)Allright.9568312.Igotit.Bye.9568312我記下了.再見.（三）結(jié)束電話對話1).IthinkIdbetterletyougo.Illtalktoyoula

6、ter.我想我應(yīng)該讓你去忙了，我晚點再打給你。2)Ihavetogetbacktowork.Illcallyoulatertonight.我要回去工作了。我今晚再打給你3)Itskindoflate.Whydontwetalkaboutittomorrow?有點晚了。我們何不明天再談呢？4)Iwontkeepyouanylonger.我不耽誤你時間了。5)Ivereallygottogo,IllgetbacktoyouwhenIgettheoffice.我真的得走了，我進(jìn)辦公室再打給你四住院常用語(一)交流語1)Howdoyoudo?/Goodmorning!你好！2)WhatcanIdofo

7、ryou?/CanIhelpyou？我能給你幫助嗎？3)Illbringyoutoyourbedside,pleasefollowme.Thisisyourbed.我要領(lǐng)您到床邊去.請跟我來.這是您的床位.4)Thetoiletisoverthere.廁所在那邊。5)Wesupplyhotwater.我們供應(yīng)熱水6)Pleasewaitamoment.Illletyourdoctorknow./Illinformyourdoctor.請等一會兒,我去通知醫(yī)生.7)Maryisthenurse/doctorinchargeofyou.瑪麗是您的負(fù)責(zé)護(hù)士/醫(yī)生8)Pleaseletusknowif

8、youneedanyhelp.您需要幫助時，請告訴我們.9)Smokingisnotallowedhere.病房內(nèi)不準(zhǔn)吸煙。10)DoyoumindifIaskyouafewquestions?您介意我問您幾個問題嗎?11)Weneedsomeinformationfromyou.我們需要從您這兒收集一些信息.12)Isyourtummystillsore?您的肚子還疼嗎?13)Iamgoingtotakeyourtemperature./Pleaseputthethermometerunderyourarmp我要測一下您的體溫/請把體溫計放在您的腋下.14)Letmefeelyourpuls

9、e.讓我測一下您的脈搏.15)Illtest/takeyourbloodpressure.我要測量您的血壓.16)ImafraidIhavetoprickyourfingerandtakeadropofbloodforbloodsugarlev我要取一滴指血做血糖測定,需要刺一下手指.17)Illtakesomebloodfromyourarmnow.現(xiàn)在我要從您的胳膊抽血.18)Donttakeanythingbymouthaftermidnightuntilthebloodisdrawntomorrowmorning.半夜之后不要吃喝任何東西，明天早上抽血.(二)安慰語1.Nevermin

10、d/Itdoesntmatter沒關(guān)系2.Dontworry不要擔(dān)心3.Dontbenervous.Youareingoodhands.不要緊張,操作者是高手4.Youwillrecoversoon.您很快就會康復(fù)的5.Pleasecomebacktoseethedoctorforcheck-upintwoweeks.請兩周后來看醫(yī)生復(fù)查五.臨床用語(一)內(nèi)科用語1.Takeaseat,please.請坐2.Wouldyoulikeacupofwater?你喝水嗎?3.Yes,please.好的.4.Wouldyoupleaseshowmeyourhospitalizationcertific

11、ate？你的住院證明呢？5.Hereyouare.在這里7.Pleasewaitaminute.Illpreparesomethingforyou.8.O.K.everythingsdown.給你準(zhǔn)備好.9.Sorrykeepyouwaiting給你久等了.(二)外科用語1letmehavealookhowisyourlegdoingtoday.我看看你的腿今天怎么樣了?2Itisverypainful.疼的要命.3Nowtheanaesthesiahaswornoff.麻醉已過了.4Howlongwillthispainlast?要疼多久啊?5Imafraiditwilllastaboutt

12、woweeks.估計要兩周吧.6Makethemostofyourtimeinbed,youdonthavetowork.絕大多數(shù)的時間在床上,不要做什么事情.7Thankyou,doctor.謝謝你,醫(yī)生.(三)手術(shù)用語1.whatkindofsurgeryhashehad?他做什么手術(shù)?2.Achestoperation.胸部手術(shù).3.Isheallergictomeperidine?他對麻醉藥過敏嗎?4.Didhelosemuchbloodandduingthesurgery?手術(shù)期間流血多嗎?5.Helosdabitofblood一點點.6.Howabouthisurineoutput

13、?.小便呢?7.About500ml.500左右六出院用語1.Youregoingtobedischargedtomorrow.你明天可以出院了.2.Isthatso?Imsohappytotearthat真的嗎?我太高興了.3.Congratulations,Youverecovered！你康復(fù)了，祝賀你!4.Anyquestionstellme,please.Icandobestforyou.有什么問題請告訴我,我會盡力幫助你的.5.Iwilldo.Youaresokindtome.Thankyouverymuch.我會的.你對我太好了.非常感謝.6.Youarewelcome.Ihope

14、youfeelbettersoon.不客氣,我希望你盡快的康復(fù).七健康教育1.MayIgiveyousomesuggestions.?我能給你一些建議嗎?2.OK行.3.First,haveagoodrest.Secondly,giveupsmokinganddrinking.Havemorenutritiousfood.首先要休息好.然后戒煙,戒酒.最后食物要有營養(yǎng).4.Well,dontstimulatetheincisionwhenyouhaveabath對了,當(dāng)你洗澡時不要刺激傷口.八同事朋友用語1.Morning/Goodmorning!早晨好！orGoodmorningeveryb

15、ody大家早晨好！2.Howareyou?你好嗎？3.Iamfine.Thanks!Howaboutyou?我很好，謝謝。你呢？4.Iamfinetoo.我也一樣。5.Howisyourfamily?你家里好嗎？6.Weareallfine.Thanks很好，謝謝。7.Howareyoudoing?你好嗎？8.Good/Great.好！9.Howisyourwork?最近工作怎么樣？10.OK./Fine./Notbad.不算太壞。11.Imustbegoing.我不得不走了。12.Seeyousoon/Seeyoulater.再見！13.Keepintouch,Please。保持聯(lián)系一Rec

16、eivingthepatient（接待病人）1.Howdoyoudo?/Goodmorning!您好?。ǔ醮我娒鏁r使用）/早上好！2.WhatcanIdoforyou?/CanIhelpyou?您需要我?guī)椭鷨幔?Illbringyoutoyourbedside,pleasefollowme.Thisisyourbed我要領(lǐng)您到床邊去.請跟我來.這是您的床位.4.Thetoiletisoverthere.衛(wèi)生間在那邊5.Wesupplyhotwater.我們供應(yīng)熱水6.Pleasewaitamoment.Illletyourdoctorknow./Illinformyourdoctor.請等一會

17、兒,我去通知醫(yī)生.7.Maryisthenurse/doctorinchargeofyou.瑪麗是您的負(fù)責(zé)護(hù)士/醫(yī)生8.Pleaseletusknowifyouneedanyhelp.您需要幫助時，請告訴我們.9.Smokingisnotallowedhere.這里不允許吸煙二.informationcollection（收集信息）10.DoyoumindifIaskyouafewquestions?您介意我問您幾個問題嗎?11.Weneedsomeinformationfromyou.我們需要從您這兒收集一些信息.12.Isyourtummystillsore?您的肚子還疼嗎?13.Does

18、yourpaincomeonafterorbeforemeals?您的疼痛是在飯前還是飯后發(fā)作？14.Doesithurttopassurine?/whenIpresshere?排尿時痛嗎？/當(dāng)我按壓這兒時痛嗎？15.Doesyourbackache?您的后背痛嗎？16.Doyourfeetswell?您的腳腫了嗎？17.Doyouhaveacough/fever?您咳嗽嗎？/您有發(fā)熱嗎？18.Doyoubringupanysputum?您咳痰嗎？19.Isthereanyradiationofthepain?（totheshoulder）有放射（到肩部的）痛嗎？20.Howlonghavey

19、ouhadthepain?您的痛有多長時間了？21.Whendidthepainstart?/whereisyourpain?疼痛從什么時候開始的/什么地方疼痛？22.Areyourperiodsregular?您的月經(jīng)規(guī)則嗎？三Physicalexamination（查體）23.Willyoupleaseundressformedicalexamination?請您脫下衣服做體檢好嗎？24.Takeoffyourclothes,please.請把衣服脫下來25.Liedownonthecouch,please./Justliestillonthecouchandrelax.請?zhí)稍谥委煷采?/

20、請安靜地躺在治療床上,放松.26.Bendyourknees,please.請屈膝.27.Openyourmouthandsayah“張開口,說:啊28.Beathedeeply,please./takeadeepbreath,please.請深呼吸29.MayIexamineyourtummy,please?我要檢查下您的肚子,好嗎?30.Rollupyoursleeves,please.請卷起袖子.四communication.（交流）31.Iamgoingtotakeyourtemperature./Pleaseputthethermometerunderyourarmpit.我要測一下

21、您的體溫/請把體溫計放在您的腋下.32.Letmefeelyourpulse.讓我測一下您的脈搏.33.Illtest/takeyourbloodpressure.我要測量您的血壓.34.ImafraidIhavetoprickyourfingerandtakeadropofbloodforbloodsugarlevel.我要取一滴指血做血糖測定,需要刺一下手指.35.Illtakesomebloodfromyourarmnow.現(xiàn)在我要從您的胳膊抽血.36.Donttakeanythingbymouthaftermidnightuntilthebloodisdrawntomorrowmorn

22、ing.半夜之后不要吃喝任何東西，明天早上抽血.37.Pleasebringaspecimenofyoururine/stool/sputum./pleasecollectyourmid-streamspecimenofurine.請留一份尿/便/痰的標(biāo)本/請收集您的中段尿.38.Pleasehaveyourbloodandurinetestsdone.請做一下您的血和尿試驗.39.YouaregoingtohaveaCT-scanofyourchest/headtoday.今天您要做一個胸部/頭部CT.40.YouaregoingtohaveachestX-raythismorning.今天

23、早上您要拍一個胸片.41.YouaregoingtohaveaB-modeultrasonicexam.Pleasekeepyourbladderfull.您要做B超檢查,請留尿,使膀胱充盈.42.Youaregoingtohaveangastricendoscopytomorrowmorning.pleasedonteatordrinkanythingafter12oclocktonight.明天上午您要做胃鏡檢查，今晚12點之后，請不要吃喝任何東西。43.Youaregoingtohaveurinecatheterizationnow.現(xiàn)在您需要導(dǎo)尿.44.ImgoingtodoanECG

24、foryou.我要給您做心電圖.45.Imgoingtoputagastrictubeintoyourstomach,thisisforgastrointestinaldecompression.我要放胃管到您的胃內(nèi)，這是胃腸減壓.Wecanfeedyouthenecessarynutrientsthroughthetube.PleaseswallowthetubeasIputitdown.我們通過胃管給您必要的營養(yǎng).當(dāng)我放管時,請做吞咽動作.46.Imgoingtomakeyourbed./wellchangethebedlinenatonce.我要給您整理床鋪/我們馬上給您換床單.47.I

25、llapplyacold（hot）compresstoyourankle.我要給您的踝部冷/熱敷48.Anoperationwillbedonetomorrow/anemergencyoperationmustbedonenow.Willyoupleasesigntogiveyourpermissionforyouroperation?明天將做手術(shù)/現(xiàn)在馬上做急診手術(shù).同意手術(shù)請您簽字好嗎？49.Imgoingtoshaveyourskin./Imgoingtodoskinpreparationforyou.我要給您做備皮/我要給您做皮膚準(zhǔn)備。50.Youregoingtohavealocal

26、/general/epiduralanaesthesia.要給您做局麻/全身麻醉/硬膜外麻醉.51.Areyouallergictoanymedication?/penicillin?您對什么藥物/青霉素過敏嗎?52.Imgoingtodoaskintestofpennicillinforyou./Ifyoufeelitchyorshortofbreath,pleaseletmeknowatonce.Illseetheresultinfifteenminutes./Imgoingtodoatetanushypersensitivetestforyou.我要給您做青霉素皮試.如果您感到癢或氣短,

27、請立刻告訴我./我十五分鐘后看結(jié)果./我要給您做破傷風(fēng)皮試.53.Imgoingtogiveyouanintramuscularinjection./intravenousinfusion/hypodermicinjection.我要給您做肌肉/靜脈/皮內(nèi)注射54.Imgoingtogiveyouanenematohelpyoupassmotion.我要給您灌腸,幫助您排便55.Thedoctorwillchangeyourdressing./Thedoctorwillremoveyourstitches.醫(yī)生要給您換藥/醫(yī)生要給您拆線.56.Imgoingtogiveyouoxygennow

28、.我要給您吸氧57.Imgoingtogiveyounebulization.我要給您（霧化）吸入.58.Imgoingtodobladderirrigationforyou.我要給您做膀胱沖洗59.Youhavetorestinbedforatleastoneweek您至少要臥床休息一周.60.Howareyoutoday?Howwasyoursleeplastnight?Howisyourappetite?您今天怎么樣？您昨晚睡得怎么樣？您的食欲怎么樣？61.Didyoupassmotionyesterday?/Areyourbowelmovementsnormal?昨天您排便了嗎？/您的大便正常嗎？62.Whatcolorofyoururine?您的尿液什么顏色？63.Howmuchurinedoyoupasseachtime?您每次排尿多少？64.Youwillhaveskin/cervicaltraction.要給您做皮膚/頸部牽引65.Takemoreexercises./Dosomelightwork,haveahappyoutlook,avoidexcitementandtoomuchworry