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InternationalOrganisations

ERPimplementation

December3,2001InternationalOrganisations第一頁(yè)，共二十三頁(yè)。AgendaPresentationofBusinessConsultingdivision,AndersenPresentationofERPimplementation:MarketandevolutionERPSuppliersOurmethodologyExamplesofERPImplementation:Entreprised’ElectricitéFribourgeoiseCantonTicino第二頁(yè)，共二十三頁(yè)。Andersenserviceofferings

第三頁(yè)，共二十三頁(yè)。Andersen

CorebusinessInternationalOrganizationsAssuranceOutsourcingRiskConsultingBusinessConsultingeBusinessCorporateFinanceHumanCapitalLegalServicesTaxServicesWehelpclientstocreatemeasurableperformanceimprovementandlastingchangeWehelpclientsfocusonthebusinesstransformationrequiredbyeBusinessstrategyWehelpclientsrealizethevalueoftheirpeoplebydevelopinguniquesolutionstomanageemployeesWeassistclientsincreating,enhancingandmaximizingenterprisevalueWehelpbusinessesmaximizevalueWeprovideaccesstolegalservicesincommercial,M&A,labor,realestate,intellectualpropertyandITlawWeprovideassurancestomanagement,corporatedirectors,investorsandlendersWehelpclientsunderstandandmanagebusinessrisksthatcanimpactperformanceandfinancialresultsWedesign,implementandoperatecertainfinanceandaccountingbusinessprocessesMultinationalsFinancialServicesIndustryPublicSector第四頁(yè)，共二十三頁(yè)。Andersen

Worldwide&Swissfigures191384countries385offices77,000consultants2000turnover:$8.4Bio1962

9offices650consultants2000turnover:CHF150Mio第五頁(yè)，共二十三頁(yè)。BusinessConsulting

RecentprojectswithInternationalOrganizations(1)PurchasingpolicydevelopmentOrganizationalanalysisanddesignofthefundraisingdepartment;Developmentofatargetinformationtoolforintegratedoperations;AssessmentoftheKosovoOperationTrainingonconsultingmethodologiesandfacilitationoftoolsredesignDocumentproductionprocessesreviewOrganizationalreviewandchangeenablementOrganizationalreviewandchangeenablementDocumentsproductionprocessesreview第六頁(yè)，共二十三頁(yè)。OCHA:Developmentofaweb-basedfinancialtrackingsystemUNCTAD:StrategicBusinessDevelopmentPlanOrganizationaleffectivenessreviewofsupportfunctions(MSU)and performanceindicatorsassessmentDevelopmentandmaintenanceoftheperformancemeasurementsystemBusinessConsulting

RecentprojectswithInternationalOrganizations(2)第七頁(yè)，共二十三頁(yè)。BusinessConsulting

Clientsatisfactionquotes"Noussommessatisfaitsdel’approchedeAAquiviseàtodriveICRCstafftothesolution

plut?tqued’essayerd’amenerunerecettemiraculeusedel’extérieur".AndreasKuhn&BenediktTruniger,ICRC"Fullysatisfied".KennethR.Langford,WHO"Maketoneedsetpassolutionstoutesfaites".LaurentFalvert,EliLilly"Futurepartnershipwillbewelcomed".DrA.S.Zaitsev,WMO"Trèscompétents,ontrespectélesdélais".OswaldUdry,EEF"JetiensàvousdirelagratitudedelaTSRpourletravailaccomplisousvotreégide".GuillaumeChenevière,TSR第八頁(yè)，共二十三頁(yè)。ERPImplementation第九頁(yè)，共二十三頁(yè)。ERPMarket05FunctionalityService/SupportTechnologyViabilityVisionSAPERPAverage05FunctionalityService&SupportTechnologyViabilityVisionOracleERPERPAverageSAP40%PeopleSoft

8%Oracle8%J.D.Edwards6%Baan5%OtherVendors33%Source:GartnerResearch2001第十頁(yè)，共二十三頁(yè)。ERPEvolutionEnterprise

resourceplanning1995Costreduction,efficiencyAutomatisationIntegrationofbusiness

processesConcentrationoninternal

systemsReporting"onrequest"Inter-enterpriseco-operation1995-2000Effectiveness,

optimizationCo-operationbetween

companiesHorizontalintegration

ofbusinessprocessesPro-activeinformation

circulationeCommunitycollaboration2000-2004AddvalueCo-operationbetween

BusinessCommunitiesUserorientedInternetfocusedFlexibility第十一頁(yè)，共二十三頁(yè)。

Oracle

Connectyourcustomers,employeesandsuppliers

fortheultimatecompetitiveadvantage

TheInternetisnotjustatechnology,butanewwayofdoingbusinessAnybusinessthathopestosurvive,andthrive,mustbecomeanE-businessMarketingSalesCallCenterE-CommerceOrderManagementPlanningandSchedulingInternetProcurementAccounting...第十二頁(yè)，共二十三頁(yè)。

SAP:mySAP?–Solutionsforthenew,neweconomy

EverybusinessisanE-businessorsoonwillbemySAPWorkplacemySAPSupplyChainManagementmySAPCRMmySAPE-procurmentmySAPBusinessIntelligencemySAPFinancialmySAPHumanResourcesmySAPMarketplacesMoreproducts,partnersandtransactionsinmoreplaceseveryday...第十三頁(yè)，共二十三頁(yè)。OurexperienceinERPimplementationBankandFinanceEnergyConsumerproductsServicesCommunicationPublicsector第十四頁(yè)，共二十三頁(yè)。ProgramManagementCommunicationandQualityManagementRealizationBusinessblueprintGolive&supportFinalpreparationProjectpreparationChangeEnablementInitialProjectPlanningProjectProceduresProjectKick-offOrg.TeamTrainingTechn.Req.PlanningQualityCheckTeamTrainingDevelopSystemEnv.BusinessOrg.Struct.BusinessProcessDef.ProjectReestimateQualityCheckBaselineConfigurationSet-upofPrototypeFinalConfigurationIntegrationTestsUserProfilesUserDocumentationTrainingMaterialsKeyUserTrainingQualityCheckEndUserTrainingSystemManagementOldDataTake-overCutOverQualityCheckProductionSupportProjectConclusionQualityCheckImplementationMethodology第十五頁(yè)，共二十三頁(yè)。Step1ISP(InformationSystemPlanning)DevelopaplanthatwillaligntheITStrategywithbusinessstrategyIdentifyareasforimprovementIdentifyopportunitiesfornewusesoftechnologyImproveITeffectivenessFrameworkusedElectricityCompany

CompleteapproachIndustryTrendsTechnologyTrendsIT(Architecture)StandardsITStrategicPlan(12-36months)TechnologyStrategyBusinessStrategyITEfficiencyandEffectivenessPlanningITTacticalPlan(6-18months)第十六頁(yè)，共二十三頁(yè)。ElectricityCompany

Completeapproach(cont.)Comptabilité-1FRIBOURG-BDEEFMATRAN-CISELPayerneIEG,magasins,distribution,abonnementsApprovisionnement-2Gestiondeschantiers-3GestionRH-4DébiteursEnergie&infranet-6b1.3Gestiondescentresanalytiques1.6Interrogationsanalytiques1.15PaiementsDTA1.5EtablissementduBilan4.2Gestiondesévénements4.3Gestiondessalaires4.1Gestiondudossierpersonnel3.3Facturation3.4Gestiondelamaind'oeuvre4.4Impressions4.6Gestiondesvéhicules3.2Gestiondesclients3.1Gestionduchantier2.1Gestiontablesarticles2.11Gestiondesdemandesmat.2.5Gestiondestablesfournisseurs2.6Inventaireprovisoire2.2Informationarticles2.3Gestiondescdesmatériel2.15Ventesaucomptant2.12ComptabilitéfournisseursApprovisionnementGestiondeschantiersInformatiquetechniqueHébergementHOSTBDEEFDebiteursInstallations1.1Gestionduplancomptable1.11StatistiquesTVA1.2Gestiondescomptesfinanciers1.12StatistiquesGESTI1.9Gestionpiècesfact.Fourniss.2.4Arrivagedematériel2.7Mvtsmatériel(BSM/MSD)2.9Mvtsmatériel(TR/PE)3.6Statistiques4.5Gestiondesenfants4.8REKAetBons

d’achat4.7Tablesetparamètres1.14Chargesimmeubles1.4Journaux1.7Budget1.13Prestationsinter-services1.10Gestiondespièces1.8Facturationinterne3.5Gestiond'offres6.2TraitementsBVR6.1Gestiondespaiements6.3Gestiondesremboursements6.7Consultations6.6Gestiondesdossierséchéances6.4TraitementsBPR6.9Suividespaiements6.5Gestiondu

contentieux6.11Gestiondesgaranties6.10Lotsdeprélèvement6.12Transfertaucontentieux2.10Inventairedéfinitif2.8Mvtsmatériel(RP)GestionEnergieinfranetDebiteursEnergieApprovisionnementGestiondeschantiersInformatiquetechniqueDebiteursInstallationsApprovisionnementGestiondeschantiersRomontIEG,distribution,magasinsBroc,Oelberg,Montbovon,Hauterive,SchifenenProduction,TransportGestiondeschantiersInformatiquetechniqueGestiondeschantiersTavel,Matran,CressierTransport,distrib.DaillettesLogistique,IEG,TableauxEl.InformatiquetechniqueGestiondeschantiersVuadens,EpagnyIEG,magasinApprovisionnementDebiteursInstallationsGestiondeschantiersChatel-St.D..IEG,Distrib.MTGestiondeschantiersChateaud’OexIEG,DistributionCourgevaux,Planfayon,Guin,Botterens,Courtepin,KerzersIEGGestiondeschantiersDebiteursInstallationsDebiteursInstallationsInformatiquetechniqueInformatiquetechniqueDebiteursInstallationsGestiondeschantiersMoncorTechniqueInformatiquetechnique4.9AdressediversesApprovisionnement(*Certains*)4.10TéléphonesGestiondesabonnementsEnergie&infranet-55.4Gestionfonctions5.5Gestiondescompteurs5.1Gestiondesabonnements5.11Contr?ledesinstallations5.7GestionRelevédescompteurs5.10GestionTiers/adresses5.9Statistiques5.8Gestiondestarifs5.2Facturation5.3GestionCSG/PL5.6RelevédescompteursDébiteursInstallations-6a6.2TraitementsBVR6.1Gestiondespaiements6.3Gestiondesremboursements6.7Consultations6.6Gestiondesdossierséchéances6.4TraitementsBPR6.12Transfertaucontentieux6.8Suividespaiements6.5Gestiondu

contentieuxProcessandinformationflowStep2PSS(PackageSoftwareSelection)Electricitymarketanalysis"Asis"and"Tobe"analysisProcessmappingDesignthenewinformationsystemERPevaluation第十七頁(yè)，共二十三頁(yè)。ElectricityCompany

Completeapproach(cont.)Step3ERPImplementingfinancialsolutionFI,CO(SAP)ChangeenablementWithahighimplicationoftheend-usersFulltestingcycleLong-termsupport(evenafterroll-out)ImplementingindustrysolutionsIS-U(SAP)andlogisticSD,MM,PS,PMChangeenablementWithahighimplicationoftheend-usersFulltestingcycleLong-termsupport(evenafterroll-out)ImplicationofAndersenindustryspecialistsProjectmanagementcontinuityGlobalintegrationwiththefinancialsolutions第十八頁(yè)，共二十三頁(yè)。CantonduTessinStep1

GlobalauditleadingtostrategicbusinessoptionsespeciallyintermsofIT(InformationSystemPlanning)ITfunctionreorganizationITProcessflowstandardizationSystemandsoftwarestandardizationReducetheinterfacesReducethe

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