國家開放大學電大《管理英語》-期末試題及答案

國家開放大學電大《管理英語》-期末試題及答案一、交際用語（共計M分，每小IE2分）C：］&擇正琥的語句完成下列對話，拝將答案序號寫在答題紙上?！狪sitpossibleforyoutoworkouttheplantonight?Plldothat.1thinkso.CI'dlove—Howdidyourmeetinggoyesterday?— actually*itwasreallyfrustrating,NotsogoodVerygoodNothingspecial—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.We^vebeenworkinghard*butstillgettingbehind.You'reBI'mafraidC.1don'tthinkso.WillyouhelpmearrangeRmeetingwithMr.Brown,please?Ncnoway.No.Ican11.SorryIcan't.Ihavetofinishmyprojectrightnow.—You'dbetternotpushyourselfloohard.Youcanasktheteamandlisten.Youareright.No,wecan^tdothat.Ithinkitwillkillourtime.二、伺匯與結構（共計30分，每小題2分）6—20題：閱讀下面的句子，從A、B、C三個選項中選出一個能填入空白處的正確選項.并將答案序號寫在答a?±.Theteamcreatesanenvironmentadvocatingpositions?andtakingaction.thatC,inwhich

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B.plain三■閱讀理解(共40分，每小H4分)21-25題：闡讀短文，從A、H、C三個選項中選出一個正確答案，并將答案序號寫在答籠紙上。Mthere'sonewordthatcapturestheessenceofwhatisoccurringintheworldtoday*it'"change. Downsizing*reorganizing,andcuttingcosts*arenowthenormforsurvival.N<industryisexempi.EventhemoMconservativeinstitutionsareundergoingsignificanchangejustiosurvive.Changemanagementha*alwaysbeenanissueo(debateamongstscholars：howcaremployerscreatesuitableconditionsforasuccessfulchangeprocess?Andwhatcaremployeesdotogetthroughit?Tipsfordealingvtithchangeinlheuorkplace.Makeyourselfawarethatchangehappens：ithappensinpersona)life,ithappensinprofessionallife.Youcannotliveinthepast,sodenyingthatchangecouldoccuronlymakesthingsmorecomplicatedforyou.Stayalertintheworkplacesknowwhatishappeningaroundyou.Whenyoucomeacrosscluesthathintchangeisontheway?acknowledgethem!Maintainopencommunicationchannels：Don'tlaybackandexpectthingstopassyoubysmoothly.Youneedtogetacquaintedwiththeoccurringchanges.Seekmoredetailsfromyourmnnngefnentandpeersloformanaccurateunderstandingofthematter.Betransparentandhonestaboutyourfe/irs：dealingwiththeunknownisoftenresentedanddaunting.Makethepictureasa、youcan.Assessyourself：Changeisatimewhenone'sconfidenceabout□ne,sskillsandcapabilitiesgetsshaky.Recognizeyourstrengthsandwhereyoucouldbringthemintoplay.Atthesametime,stayawareofyourdevelopmentalareasandworkonimprovingthose.Don'tbestiff：Ilwillmakethechangeprocess muchharderifyouarerigid.Beflexibleenoughtolookatthedifferentanglesofthechangeandseewhereyoucouldapplyyour"existing"skillsandknowledge*andwhatnewsskillsyouneedtoacquire.Stayoptimistic：Keepapositiveattitudeanddon'tletyourselfdrowninuncertainty.InvolveyourselfinthenewproceMilocateyourselfproperlyinthenewscenario.Adjust?“Youcan?tgettothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep, yougettothegoaf*,saysRobinSharma,oneoftheworld'smost-sought-afterleadershipandpersonalsuccessexperts.Enterprisescarryoutdownsizing,reorganizingandcuningcostsinto .cutdownonthenumberofworkersreshuffletheorganizationsurvive“Noindustryisexempt"means ?NoindustryisanexceptionNoindustryisanexampleNoteveryindustrycanbeexemptedThefollowingquestionsareoftendiscussedamongscholarsEXCEPT ?HowcanbossescreatefavorableconditionsforchangeHowcanproductivitybeincreasedWhatcanworkersdotogetthroughchangeHowmanysuggestionsdoestheauthorputforward?4C.6

B.5Fromthepassage,weknowthatRobinSharmais .anexpertonleadership?andpersonalsuccessagreatleadersomeonewholikestoplaythegameofHideandSeek26—30題：請根據短文內容判斷給岀的語句是否正確，正確的寫“T?，錯誤的寫“F”，并將答案寫在答題紙上。Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors：1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn'tseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoltheabove.Nokialostthesmartphonebattlebecauseofdivergentshared(earsamongthecompany^middleandtopmanagerswhichledtocompany-wideinertiathatlekitpowerlesstorespondtoApple'sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamenlalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia*sboardandtopmanagementweredescribedas"extremelytemperamental”andtheyregularlyshoutedatpeople uatthetopoftheirlungs".Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly?topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagersgcwls.Fearingthereactionsoflopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressure(orfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier>orpromisingalot.hfssaleswork.”Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.TQreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApplNokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'ilistentNokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.Nokia'stopmanagersshouldhavehadencourageinternalcoordinationandtruth.四■寫作（20分）31：根據要求寫作文。Write取least100wordsaboutaneventbasedonthefollowinginformation.Youmayneedthe5Wsand1Helements.Titanic31May1911Titanic31May1911ShewaslaunchedThelargestshipafloatjwithagrosstonnagetons10April1912maidenvoyagefromSouthamptontoNewYorkatl40p.m.onSunday14hitaniceerg2227passengersandcrewonboardApril1912badlydamagedat220a.m.onMonday15April1912sank1522weredrownd705escapedAtdawnSomeofthe TheCunardlinerCarpathiaheardthewirelesssurvivorswerepickedup□n15April1912distresscalls試題答案及評分標準一、交際用語（共計3分,每小題2分）1一5題：選擇正確的語句完成下列對話，并狷答案序號寫在答題紙上。1.B 2.A 3.A 4.C 5.A二.詞匯與結構（共計30分，毎小題2分）6-20?；閱讀下面的句子，從A、B、C三個選項中選出一個能填入空白處的正確選項，并將答案序號寫在答題紙上。6.C7.A8.A9.A10.B11.B12.B13.C14.A15.B16.C17.A18.B19.A20.A三、閱讀理解（共40分，每小題4分）21-25題：閱讀短文.從三個選項中選出一個正確答案，并將答案序號寫在答聽紙上。21.C 22.A 23.B 24.C 25.A26-30題：謫根據短文內容判斷給出的語句是否正確，正確的寫“T”，錯誤的寫“F”，并將答案寫在答題紙上。26.F區(qū)、寫作（20分

27.F 28.T 29.F 30.T31.Writeat100wordsaboutaneventbasedonthefollowinginformation.Youmayneedthe5Wsand1Helements.TitanicTitanic31May1911ShewaslaunchedThelargestshipafloat；withagrosstonnageof46.328tons10April1912maidenvoyagefromSouthamptontoNewYorkat11：40Sunday14Aprilbadlydamaged1912p.m,on hitanicebergj2227passengersandcrewonboardat2at2：20a.onMonday15April1912-1sank1522weredrowned；705escaped—■1Atdawnon15April1912SomeofthesurvivorswerepickedupTheCunardlinerCarpatbiaheardthewirelessdistresscalls參考答案：Titanicwaslaunchedon31May1911andsailedonhervoyagefromSouthamptontoNewYork,(viaCherbourgandQueenstown.)on10April1912.Withagrosstonnageof46.328tons,shewasthelargestshipafloat；(882feetlong*92feetwide,8decksrisingTOtheheightofan11-storey