第一模塊錄音成為一名就是你自己既簡單又復雜

EvolutionaryCoachingModule1進 模塊1基礎LisaWynn,MCCandZoranTodorovic, ingacoachissynonymous ingItispreciselythatsimple.Anditisalsothat“成為一 ，就是成為你自己，既簡單，又復雜。BlendedlearningwithFacetoFaceandOnLineEVOCOACHHIGHIMPACTACTION ““Makeyourlifeyour“在生活 。TheObjective:目標Findoutasmuchaspossibleaboutbeingacoach coachingandaboutthechallengesandbenefitsof YourMissionInterviewotherstogatherasmany sasProbe!BepreparedtoanswerquestionsInterviewthe forthreeminutesthenswap(sixperR1:A-BandC-D;R2:A-CandB-D;R3:A-DandB-第一輪：A-B&C-D；第二輪：A-C&B-D；第三輪：A-D&B-TheWhatarethemostimportantcoachingskills?(Keyskillsandcompetenciesthat最重要 技能是什么？（關鍵技能和能力——界 的內(nèi)容Whatarethemaincharacteristicsofagoodcoach?(Keyattitudes,behaviorsandmind一名優(yōu) 的主要特質是什么？（關鍵態(tài)度，行為以及心智模式Whatarethemainchallengeswhencoachingnew新客戶時的主 是什么R1:A-BandC-D;R2:A-CandB-D;R3:A-DandB-第一輪：A-B&C-D；第二輪：A-C&B-D；第三輪：A-D&B-EVO進COACHINGCOACHING區(qū) The息 erfacts

GuidesCreatinginsightandCOACHING&usuallyshortfocusonthedevelopmentofacompetencehasthenecessarycoachingskillsandprofessionalknowledgetosupportthecoacheeonthesubjectmatter的發(fā)展，有一系列必須的技能和專業(yè)知識，來支持被者的某個議題。

Mentoring指usuallylongerfocusonallroundgeneraldevelopmentservesasarolemodelmentorismoreexperienced,has‘beendevelopmentalrelationshipbringingoutthebestinpeoplecreatingengagement發(fā)展性關系，充分發(fā)揮人類的潛提高投入度、績效和職業(yè)發(fā)Coachingisagoal-orienteddialogueaimedatunfolding'sownability ize是目標導向的會談，致力于發(fā)揮個人自身的從而使其績效最Effectivecoachingisapatternofbehaviors;it'srather ling,listeningratherthanempoweringratherthan有效 OACH一 做什么hearing+attention=listening聽+關注Acoachlet’syouhearyourselfthinkbysummarizing,paraphrasing,clarifyingandreflectingbackwhattheyhear. FIVEWAYSTOLISTEN五個更 的方ToactivelyperceiveListeningiswhathappenswhenweaddattentionto Thereisadistinctionbetweenhearingand聽 是有區(qū)別的Byintendingtoactivelylisten,youcanlearntofocusontheimportan ementsofaconversation通過有意積 ’sabilitytohearhimorherselfisincreasedwhenyoulistenintentionally當你有意地 時， Listeningismoreartthanscience,youcannotlearntolistenbutthroughmindfulpracticeyoucanimproveyour BeInterestedEye-contact眼神接Pause暫Listento 語Listenformeaning聽其中的意Summarizeandreflectbackwhatyouthinkyouhave總結并反饋你認為你所聽到的想法‘Soundslikeyoudon’tfeelyoudidagoodjobpreparing..’聽起來像你不覺得你做好分的準備’Areyousayingyouwouldpreferthefirstoption?你是說你更傾向于第一個選擇Remainneutral保持中Beandstayopen-suspendBeawarethatinnon-verbalmessages-facialexpression,toneofandgesturescanhavemoreimpactthan Barriersto ,strongfeelings不同的觀點 感LackofinterestLackoftrustWrongtimeLEVELSOFNotlisteningSwitchedoff, ngsomethingelseRightanswerlistening正確答案Alreadydecidedtherightanswerandonlyaskingquestionstoillicittherequiredanswer已經(jīng)決定了正確的答案，只是通過Alreadyknowthatlistening已經(jīng)知道Alreadysurewhattheyaregoingtosay istening精準Hearingthewordsclearlybutnotcatchingtheinflections,nuancesandchoiceoflanguage清晰地聽到每個詞，但沒有LEVELSOFPointofviewlistening視角Seeingtheworldthroughtheireyes從他們的眼中看世Listeningforchoiceofwords,hearingwhattheyarenotsaying,listeningbetweenhearingemotionandreadingbody所選擇的詞語，聽他們沒有說出的部分 溢于言表部分，情緒與肢體語言Profoundlistening深Listeningbeyondthestoriesandwordstowhatwantstohappenthroughthat Listeningasiftheyweremostinteresting intheworldabouttosaysomethingincrediblyimportant. ，把他們當作世界上最有趣的人，他們即將說一些 要的東西LISTENINGREFLECTIVE Pleaseworktogetheringroupsof2請兩人一組ListensprofoundlyAIsthefocusoftheconversationBObservesandgivesfeedbackC5min: 5min: 5min:Group THEARTOFNOTKNOWINGTheessenceofcoachingistrustandwithoutitthereisnofoundation的本質是信任沒有信任就沒有COACHINGPromoteexplorationandResolveproblemsGainco-operationUncoverwhatismissingQUESTIONS Transparent-nohiddenRespectful尊重Succinct-clear,direct,easytoNon-judgmental-noveiledcriticismorputdown無 COACHINGSKILLS CoachingquestionspromoteexplorationandThey 問題促進探索與發(fā)現(xiàn)。它們也可以ResolveproblemsGainco-operationIdentifythegapCOACHINGASKING(THEARTOFINQUIRY)發(fā)問（詢問的藝術Beginwithhowwhatwhen,whyandinwhatwayetc.以如何，什么，何時，“Howdotheyusually“Whatdoyouintendtodoabout“Whatdoyoufeel/thinkabout“Whatcouldyouhave

閉式問題（清晰Beginwithareyou,doyou,did“Dotheyusuallyworklike“Doyouthinkthat’asbadthingoragoodthing?”Doyouthink canAreyouwillingtochangeyourCOACHING ASKING(THEARTOFINQUIRY)發(fā)問（探尋的藝術Probingquestions探究式Invitedeeperexploration“l(fā)memoreaboutthewaytheywork.”告訴我有關他們起作用“Whaseneedsto“Whasehaveyou

Hypotheticalquestions假設型問Drawoutconsequences,expandpotential,createthe擬定結果，擴展?jié)撃埽瑒?chuàng)造未“Ifyouchangethewaytheywork,whatwilltheimpactbe?”么樣 “Ifresourcesweren’tanissue,whatwould“Whatisthegreatestpotentialinyour“HowwillmovingtoShanghaiimpact COACHINGQUESTIONSTransparent-nohidden透明的-沒有隱藏的議Respectful尊重Succinct-clear,direct,easy簡明的-清晰的，直接的，易懂Non-judgmental-noveiledcriticismput 的-無不清楚的批評和貶BASICSKILLS: 問題時Belaserlike:Fewerwords,moresilence=bigger像激光一樣：少一點言語，多一點緘默=更大Beadaptable:Spaceandpacetotheir適應性強的：空間以及接近他們韻律的Beexpansive:What’sthe擴展的：機會是什Beskilful:Targetquestionstoachievetheir有技巧的：有目標的發(fā)問以實現(xiàn)他們的Beauthentic:Thefastestknownwaytobuild真實的Beacoach:Ifyouwanttheirsuccess..yourlanguagewillfollowyour成為一 ：如果你想要他們的成功...你的語言將跟隨你的意Coachingquestionsalwayspromoteexplorationand現(xiàn)And so…并且也GatherinformationGainco-operationClarifyinstructionIdentifythegap Relating聯(lián)Trust反 WhathappenswhentwoWhathappenswhentwopeoplerelatetoeachWhatmakessomeofusmoreabletorelatetopeoplethanTorelateistoestablishanassociationorconnectionwithanother聯(lián)結即與他人建立關聯(lián)或連接Relatingisnotanact,it’sa聯(lián)結不是一種行為，而是一個過理React應

valueanothernomatterwhathearwhatisbeing internalnotachoicedictatesabilitytorelatetousValuing重Nomatterwhat,wevaluethe WetranslatewhatissaidintowhatisUnderstandingWeseektounderstandReacting反WehaveanaturalinternalreactionRespondingWechooseourexternalresponseTRUSTTRUST“Hewhodoesnottrustenoughwillnotbetrusted.”一LaoTheessenceofcoachingistrustandwithoutitthereisnofoundationforsuccess.的本質是信任，沒信任就沒有成功的基TRUST:REFLECTIVE信任 式練AWhodoyoutrust?ABWhydoyoutrustthem?B5minutes:Reflection55minutes:Conversation5“Theabilitytoestablish,grow,extend,展，重建信任的能力展，重建信任的能力restoretrustwithallstakeholdersistheleadershipcompetencyforthisneweconomy.”和所有的干系人去建立，增進，力 StephenM.R.Covey,TheSpeedofWHATISITFOR?Feedbackhelpswhereto反饋有助于界定聚焦在哪里Givingfeedback:給出Ifunsolicitedaskpermission/offerGivefeedbackonobservedbehaviourAcknowledgefeelingsBeconstructiveandfuture-orientedReceivingfeedback:接收反Askthe fortherightfeedbackBespecificBegenuinelyinterestedFollowthroughGIVINGFEEDBACK:THEAID

DESIREDORE(OPEN開放GIVINGFEEDBACK:THEAIDObservablebehaviour,notyourjudgmentA

theGIVINGFEEDBACK:THEAIDObservablebehaviour,notyourjudgmentAI

theThespecificeffectstheactionhad/ishavingonresults,theteam,yourrelationship,theirabilitytoachievetheirgoals.GIVINGFEEDBACK:THEAIDAID

Thespecificeffectstheactionhad/ishavingonresults,theteam,yourrelationship,theirabilitytoachievetheirgoals.Agreewhatbehaviour/swillchangetoachieveeE2ACOACHINGFeedforward:前饋Step1:WhatWentStep2:EvenMoreEffectivewouldhavehadabetterresultifyoudidn’ttalkso Whatwentwell,evenmoreeffective進展順利的是，當...Feedforward:“Mark,youpreparedagreatpresentation.Inoticedsomepeoplelookedconfusedasyouwentthroughyourtenactionpoints.Iknowyouwanttoinspirepeopletotakeaction.You’llbeevenbetternexttimeifyouspeakslowerandpreparehandoutsfortheentireteam.Thentheywillfullyunderstandyourideasandyouhaveagreaterchancetoinfluencetheresults.”前饋：“，你準備了一個很棒的呈現(xiàn)。你講述10個行動點時，我注意到WHENGIVINGThemorethoughtfulandauthenticyouarethemoreeffectiveyouwillbe.Moreimportantthanwhatyoudosayistherespectyou"WhenwearenolongertochangeaWearechallengedto 維克EVO進認認知Thisisnota這不是TheThemapisnotthe地圖不

人、事、物的世Reality現(xiàn) Reality現(xiàn)

Differentpeopleseethingsindifferentways.DIFFERENTOBSERVERSSEETHINGSINDIFFERENT不同的觀察者用不同的方式看待 “Everythingwehearisanopinion,notaEverythingweseeis ,nottheMarcus SelectWhatwecall‘reality’dependson Realityisamatterof我們所謂的“現(xiàn)實”，取決于我們的觀念現(xiàn)實是見仁見智IN中的視 GOAL

REALITY

OPTIONSs

WRAP-UPChooseAnchor THROUGHReflect:Thinkaboutacurrentsituation,taskorchallengeoropportunitythatyouwouldliketorelatetointhedifferentway.考慮一種目 Play:Divideintopairsandcoacheachotherfor10minutesaround sonyour所選的新觀念相

THEBELIEF

Beliefs信念Feelings感受Behaviors行為Results IFYOUWANTBETTER

改變你CURRENTSTATEA現(xiàn)況IamoftentiredandworryImayhaveanulcer我經(jīng)常很累，擔心患潰Ioftenfeeldownandgeteasilyupset經(jīng)常很低落，容易沮Ioftendonotshowupforfamilyevents我經(jīng)常不參加家庭活Ieatalotoffastfood,don’texerciseanddrinkdietsodaandbetweenfiveandcupsofcoffeeaday我吃大量快餐，不鍛煉，喝蘇打水，一天喝5-8杯咖Ifeeloutofharmonywithmyfamilyandfeelguiltandsadnessaboutit我感到跟人失去和諧，并對此感到內(nèi)疚和傷Ihaveapaininmystomachandoftenhaveheadaches我胃疼且經(jīng)常頭OneofthecompanyvaluesstatesWork/LifebalanceiskeytothesuccessofourassociatesbutIamproudoftheextrahoursandeverybodyelsedoesit!公司的一條價值觀是：“工Mybossexpectsresultsandoftenmakesrequests

really e.IgettherecognitionIdeservebylateandworkingweekendstomeetherIbelievethattimewithmyfamilyisaIbelievethathealthisthemostimportantelementtoasuccessfullife我相信健康對成功生活而言是最重要的元素

Mywifeacceptsthatthisiswhatit’slikewhenyouwanttostayaheadandmykidswillunderstandwhentheyareolder.CURRENTSTATEB現(xiàn)況Iamingoodhealthandreceiveexcellentcheck-Iradiateahealthyglowandshowuprelaxed我煥發(fā)出健康的光澤并顯示出放松Iknowwhentotaketimeofffromworktotakecareofmyselfandbewithfamily我知道何時從工作中請假來照 Ieatwell我吃的很好IrequestsupportfrommycolleagueswhenIchoosetobewithmyIfeelasenseofbalancebetween IfeelgratefulforthesupportIreceivefromallcirclesofinfluenceinmyOneofthecompany’svaluesstates:“Work/Lifebalanceiskeytothesuccessofourassociates”andIfrequentlyIbelievethattimewithmyfamilyis

MycolleaguessupportmewhenIchoosetobewithf