thomas-恒安流程重組咨詢?nèi)?77mb-implementation arch september19format rev

實(shí)施

Implementation關(guān)系圖

RelationshipMatrix 恒安 Thomas集團(tuán)

許連捷*-首席執(zhí)行官/業(yè)務(wù)改進(jìn)團(tuán)隊(duì)領(lǐng)導(dǎo) 麥湯姆/朱正中/康艾安施文博-主席 康艾安/朱正中/麥湯姆楊榮春*-副總裁分管IT/業(yè)務(wù)改進(jìn)團(tuán)隊(duì)成員 約翰-道格拉絲/麥湯姆/朱正中張時(shí)跑*-首席運(yùn)營官/跨職能團(tuán)隊(duì)領(lǐng)導(dǎo)-新產(chǎn)品開發(fā) 麥湯姆/陳兆洪/郭烈毅潘福全-*財(cái)務(wù)總監(jiān)/業(yè)務(wù)改進(jìn)團(tuán)隊(duì)成員 /朱正中/約翰-道格拉絲/麥湯姆洪青山*-分管采購的副總裁 約翰-道格拉絲/麥湯姆/蓋冬閣許大作--財(cái)務(wù)經(jīng)理 麥大衛(wèi)/麥湯姆裘里安-沃爾哈特/華裕能-摩根斯坦利 康艾安/麥湯姆（*）執(zhí)行董事(*)關(guān)系圖RelationshipMatrix

Hengan

ThomasGroup

XuLinJie*-CEO/BITleader TomMeyer,GeorgeChu,IanConn

SzeManBok*-Chairman IanConn/GeorgeChu/TomMeyerYeungWingChun*-VPIT/BITmember JohnDouglas/TomMeyer/GeorgeChuZhangShiPao*-COO/CFTleader-NPD TomMeyer/StanleyChan/AlbertCollierPoonFukChuen(Terry)-*CFO/BITmember TomMeyer/GeorgeChu/JohnDouglasHungChingShan*-VPProcurement JohnDouglas/TomMeyer/PatGeigerXuDaZuo*-FinanceManager DaveMcDonald/TomMeyerJulianWolhardt

MorganStanley IanConn/TomMeyer(*):ExecutiveDirectors關(guān)系圖RelationshipMatrix張漢來-跨職能團(tuán)隊(duì)領(lǐng)導(dǎo)-銷售 安飛力/陳永杰/周安拉拉黎澤榮-跨職能團(tuán)隊(duì)領(lǐng)導(dǎo)-營銷 周安拉拉/陳永杰王向陽-跨職能團(tuán)隊(duì)領(lǐng)導(dǎo)-供應(yīng)鏈 蓋冬閣/麥大衛(wèi)童廉章-計(jì)劃和編制進(jìn)度表

麥大衛(wèi)/蓋冬閣

黃攸源-跨職能團(tuán)隊(duì)-生產(chǎn)技術(shù) 蓋冬閣/麥大衛(wèi)

陳孫安-負(fù)責(zé)生產(chǎn)和質(zhì)量控制的副總裁 約翰-道格拉絲/麥湯姆關(guān)系圖（續(xù)）RelationshipMatrix(cont.)ZhangHanLai–CFTLeader-Sales PhilAngino

/KeithChan/JoAnnLala

LiZeRone,CFTleader-Marketing JoAnneLala/KeithChan WangXiangYang,CFTLeader-SupplyChain PatGeiger/DaveMcDonaldTongLianZhang,PlanningandScheduling DaveMcDonald/PatGeigerHuangXiaoYuan,CFTleader-Fulfillment PatGeiger/DaveMcDonaldChenSunAn,VPProduction&QA JohnDouglas/TomMeyer關(guān)系圖（續(xù)）RelationshipMatrix(cont.)跨功能小組成員

CrossFunctionTeamMembership溝通跨功能小組

CommunicationsCFT領(lǐng)導(dǎo)：許連捷顧問：麥湯姆CFT成員：待定指導(dǎo)：待定恒安其他成員:待定Leader:XuLianJieResultant:TomMeyerCFTMembers:TBDAdvisors:TBDHenganOthers:TBD人力資源跨功能小組

HumanResourcesCFT領(lǐng)導(dǎo)：許連批顧問：百約翰CFT成員：待定指導(dǎo)：待定恒安其他成員：待定

Leader:XuLianPiResultant:JohnBluntCFTMembers:TBDAdvisors:TBDHenganOthers:TBD市場跨功能業(yè)務(wù)小組

MarketingCFT領(lǐng)導(dǎo)：黎澤榮顧問：陳永杰專家：周安拉拉指導(dǎo)：待定恒安其他成員：待定Leader:LiZeRongResultant:KeithChanSpecialist:JoAnneLalaAdvisors:TBDHenganOthers:TBD銷售及分銷跨功能業(yè)務(wù)小組

Sales&DistributionCFT領(lǐng)導(dǎo)：張漢來顧問：安飛力CFT成員：待定指導(dǎo)：待定恒安其他成員：待定Leader:ZhangHanLai

Resultant:PhilipAnginoCFTMembers:TBDAdvisors:TBDHenganOthers:TBDLeader:ZhangShiPaoResultant:StanleyChanCOE:AlbertCollierAdvisors:TBDHenganOthers:TBD新產(chǎn)品開發(fā)跨功能業(yè)務(wù)小組

NewProductDevelopmentCFT領(lǐng)導(dǎo)：張時(shí)跑顧問：陳兆洪專家：郭烈毅指導(dǎo)：待定恒安其他成員：待定供應(yīng)鏈跨功能業(yè)務(wù)小組

SupplyChainCFT領(lǐng)導(dǎo)：王向陽計(jì)劃和編制進(jìn)度表領(lǐng)導(dǎo)：童廉章顧問：蓋冬閣專家：麥大衛(wèi)指導(dǎo)：待定恒安其他成員：Leader:WangXiangYangPlanningandSchedulingLeader:TongLianZhangResultant:PatrickGeigerCOE:DaveMcDonaldAdvisors:TBDHenganOthers:TBD

生產(chǎn)技術(shù)跨功能業(yè)務(wù)小組

FulfillmentCFT

領(lǐng)導(dǎo)：黃悠源顧問：蓋冬閣專家：艾好得指導(dǎo)：待定恒安其他人員：待定Leader:HuangYouYuanResultant:PatrickGeigerCOE:HowardEsslingerAdvisors:TBDHenganOthers:TBD附錄

ADDENDUMProposedProgramDeliverablesfor12,24and36monthsProgramDeliverablesPhaseI(12Months)PHASEI(2nd6MONTHS)

CHM,CEO,COOCoaching -EnhancelevelofcapabilitytoleadorganizationandreachgoalsManagementProcess -BIToperational-Restructureandreorganizemanagement process,defineorganizationstructure,skill-setevaluation, manningplan,goals,objectivesandmeasurementsHumanResourceProcess -HROrganizationinplace, -Jobdescriptionsareinprocesswithaccountabilityand measurements項(xiàng)目最終成果第一階段（計(jì)12個(gè)月）第一階段(第二個(gè)6個(gè)月階段）CHM,首席執(zhí)行官,首席運(yùn)營官輔導(dǎo) -提高領(lǐng)導(dǎo)企業(yè)、達(dá)成目標(biāo)的能力水平管理流程 -業(yè)務(wù)改進(jìn)團(tuán)隊(duì)開始運(yùn)作-管理流程得到重組，界定了組織架構(gòu)，評(píng)估了崗位所需技 能,人員編制、目標(biāo)和衡量指標(biāo)都已明確人力資源流程 -人力資源組織落實(shí) -崗位描述（含責(zé)任和衡量指標(biāo)）都在編制之中ProgramDeliverablesPhaseI(cont.)NewProductDevelopment -Defineprocess,withstartscontrolandlaunchcriteriaMarketingProcess -Establish/implement(includingresearch),skillsrequirements, manningandtraining,identification/evaluation/contracting withoutsideservices,goalsandmeasurements -Developandpre-launchmid-levelproductline

-AlignMarketingStrategytoSales項(xiàng)目最終成果第一階段（計(jì)12個(gè)月）新產(chǎn)品開發(fā) -界定了流程，包括啟動(dòng)控制和產(chǎn)品推出的標(biāo)準(zhǔn)營銷流程 -確定/實(shí)施（包括研發(fā)），技能需求，人員編制和培訓(xùn)，識(shí)別外包商， 進(jìn)行評(píng)估并簽定外包合同，明確目標(biāo)和衡量指標(biāo) -形成并試點(diǎn)推出中檔產(chǎn)品線

-將營銷戰(zhàn)略和銷售結(jié)合起來ProgramDeliverablesPhaseI(cont.)SalesandDistributionProcess -Salestacticsforlow-endproduct(reversedecline), optimizationofdistributionstrategydefined,trainingneeds definedSCMandFulfillmentProcess -Supplychaincostreduction,outsourcedmaterialsversus manufacturingidentified項(xiàng)目最終成果第一階段（計(jì)12個(gè)月）（續(xù)）銷售和分銷流程 -低檔產(chǎn)品的銷售戰(zhàn)術(shù)（扭轉(zhuǎn)下滑局面），制定了優(yōu)化的分銷戰(zhàn)略，明確 了培訓(xùn)需求供應(yīng)鏈管理和生產(chǎn)技術(shù)流程

-供應(yīng)鏈成本下降，確認(rèn)了哪些原材料外包，哪些自己生產(chǎn)ProgramDeliverablesPhaseIIPHASEII(24MONTHS)

DEFINESTRATEGIES,TACTICSANDIMPLEMENT(PHASED)CHM,CEO,COOcoaching -Enhancelevelofcapabilitytoleadorganization;businessculture changeunderway;successionplanandemployeegrowthManagementProcess -BITdriverofchangeandperformance,measurementsroll-out,1st cutstrategy項(xiàng)目最終成果第二階段第二階段（24個(gè)月） 界定戰(zhàn)略、戰(zhàn)術(shù)并實(shí)施（分階段實(shí)行）CHM,首席執(zhí)行官,首席運(yùn)營官的輔導(dǎo) -提高領(lǐng)導(dǎo)組織的能力；業(yè)務(wù)文化變革開始實(shí)施；繼承人計(jì)劃和員工發(fā)展計(jì)劃均已制定管理流程 -業(yè)務(wù)改進(jìn)團(tuán)隊(duì)推動(dòng)變革，績效衡量指標(biāo)的推廣，戰(zhàn)略草案ProgramDeliverablesPhaseII(cont.)PHASEII(24MONTHS)

DEFINESTRATEGIES,TACTICSANDIMPLEMENT(PHASED)HumanResourceProcess -Jobdescriptionwithaccountabilityandmeasurements, compensationstructure,employeegrowthplanning,trainingin processNewProductDevelopment -Processimplementedwithrequired/trainedstaffing;product strategyProcessintegratedwithmarketingstrategy項(xiàng)目最終成果第二階段（續(xù)）第二階段（24個(gè)月）

界定戰(zhàn)略、戰(zhàn)術(shù)并實(shí)施（分階段實(shí)行）人力資源流程

-制定了崗位職責(zé)，含責(zé)任和績效衡量指標(biāo)，薪資結(jié)構(gòu)，員工發(fā) 展計(jì)劃， 培訓(xùn)開始進(jìn)行新產(chǎn)品開發(fā)流程

-流程已實(shí)施，落實(shí)并培訓(xùn)了編制人員；產(chǎn)品戰(zhàn)略流程和營銷戰(zhàn) 略已整合ProgramDeliverablesPhaseII(cont.)MarketingProcess -Marketingstrategy,tactics,goalsandmeasurements implementedandintegratedintoNPDSalesandDistributionProcess -Processimplemented,specificplanincludingtactics, manning,trainingandaccountability(daily,weeklyand monthly)phasedimplementationSCMandFulfillmentProcesses -Supplychain/costreduction,outsourceversusmaterials manufacturingimplemented,regionfactoryperformanceroll- out(phased),consolidationofplants項(xiàng)目最終成果第二階段（續(xù)）營銷流程 -營銷戰(zhàn)略、戰(zhàn)術(shù)、目標(biāo)和績效衡量指標(biāo)均已實(shí)施并和新產(chǎn)品開發(fā)流 程統(tǒng)一銷售和分銷流程 -流程已經(jīng)實(shí)施，每日、每周、每月的具體計(jì)劃（包括編制、培訓(xùn)和 責(zé)任）開始分階段實(shí)施供應(yīng)鏈管理和生產(chǎn)技術(shù)流程

-供應(yīng)鏈/成本縮減、外包或自己制造計(jì)劃已實(shí)施，地區(qū)工廠業(yè)績衡量 方法推廣（分階段），工廠的拆并ProgramDeliverablesPhaseIIIPHASEIII(36MONTHS)

DEFINESTRATEGIES,TACTICSANDIMPLEMENT(PHASED)CEO,COOcoaching -EffectiveleadershipoforganizationinplaceManagementProcess -BITdriverofchangeandperformance,measurementsinplace, strategyidentifiedandinexecution項(xiàng)目最終成果第三階段第三階段（36個(gè)月）

界定戰(zhàn)略、戰(zhàn)術(shù)并實(shí)施（分階段實(shí)行）首席執(zhí)行官、首席運(yùn)營官輔導(dǎo)

-落實(shí)高效率的組織領(lǐng)導(dǎo)管理流程

-業(yè)務(wù)改進(jìn)團(tuán)隊(duì)的變革和績效驅(qū)動(dòng)方法、績效衡量指標(biāo) 落實(shí)到位，識(shí)別并實(shí)施戰(zhàn)略ProgramDeliverablesPhaseIII(cont.)HumanResourceProcess ImplementedandfullyfunctionalNewProductDevelopment ImplementedandfullyfunctionalMarketingProcess ImplementedandfullyfunctionalSalesandDistributionProcess Implementedandfullyfunctional,roll-outcompletedSCMandFulfillmentProcesses Implementedandfullyfunctional,roll-outcompleted項(xiàng)目最終成果第三階段（續(xù)）人力資源流程

實(shí)施并完全開始運(yùn)作新產(chǎn)品開發(fā)流程 實(shí)施并完全開始運(yùn)作營銷流程 實(shí)施并完全開始運(yùn)作銷售和分銷流程 實(shí)施并完全開始運(yùn)作,完成推廣供應(yīng)鏈管理和生產(chǎn)技術(shù)流程

實(shí)施并完全開始運(yùn)作,完成推廣業(yè)務(wù)改進(jìn)團(tuán)隊(duì)績效考評(píng)圖研討會(huì)建議模式

BITCockpitchartWorkshopProposedModel

投資回報(bào)率和銷售收入增長ROI&SalesRevenueGrowth市場份額Marketshare生產(chǎn)技術(shù)流程-周期時(shí)間的績效-第一次通過率的績效FulfillmentProcessCTperformanceFPYperformance供應(yīng)鏈流程-周期時(shí)間的績效-第一次通過率的績效SupplyChainCTperformanceFPYperformance銷售流程-推廣周期時(shí)間-第一次通過率的績效SalesprocessRollupCTFPYperformance新產(chǎn)品開發(fā)流程-周期時(shí)間的績效-第一次通過率的績效NPDProcessCTperformanceFPYperformance資金利用率CapitalUtilization生產(chǎn)效率資金周轉(zhuǎn)ProductivityCapitalTurnover庫存和應(yīng)收帳款I(lǐng)nventory&A/R業(yè)務(wù)改進(jìn)團(tuán)隊(duì)績效考評(píng)圖BITCockpitchart研討會(huì)建議模式WorkshopProposedModel溝通計(jì)劃

CommunicationPlanCommunicationsPlanPURPOSEInformallemployeesofongoingTCTprogressandtheexpectedimpactandresults.ControlandcoordinatetheexternalcommunicationabouttheTCTprogram.AcommunicationschannelisopenedbetweenManagementandHenganemployeesthathasa“feedback”mechanism.Trustof,andmotivationfor,TCTsuccessisstimulatedwithinHengan溝通計(jì)劃目的將總周期時(shí)間的進(jìn)展、預(yù)期效果和結(jié)果告知給所有員工控制并協(xié)調(diào)關(guān)于總周期時(shí)間的對(duì)外溝通在管理層和恒安員工之間形成溝通的暢通渠道，促使有“反饋”機(jī)制在恒安內(nèi)部樹立起對(duì)總周期時(shí)間成功的信心，激起員工的熱情CommunicationsPlanPROCESSBITagreesoncommunicationseffectivenessmodel,processes,standardsandformat.CommunicationsTeamincludesXuLinJie,TomMeyer,PoonFukChuenandGeorgeChu.CEOquarterlyissuescompanywideletterabouttheTCTtoallemployeeswithstatusandobjectives.Postemployeebulletinboardswithmeasurementsandsuccessstories.MonitorcommunicationseffectivenessthroughCFTs.溝通計(jì)劃流程業(yè)務(wù)改進(jìn)團(tuán)隊(duì)就溝通效率、流程、標(biāo)準(zhǔn)和樣式達(dá)成一致認(rèn)同溝通團(tuán)隊(duì)包括許連捷、麥湯姆、潘福全和朱正中首席執(zhí)行官每季度頒發(fā)一次面向全公司的公開信，說明總周期時(shí)間項(xiàng)目，如進(jìn)展?fàn)顩r和目標(biāo)將績效衡量指標(biāo)和成功典范頒布在公司公告欄上通過跨職能團(tuán)隊(duì)監(jiān)督溝通工作的效果流程圖

ProcessMapMarketing-BaselineProcessMapHenganSalesandDistributionIsProcessMapSales/Mkt.Mkt.StudyLogisticsFinanceWarehouseDistributorConsumerNPDInsertTextInsertInsertTextInsertOwner:ZhangHanLai Ref:3069aUSSMakingSalesplanPreparecontractSigncontractSigncontractOrderplacedCreditapprovalProcessOrderinvoiceArrangeForshipmentWarehouseIssueproductOrdershippedOrderreceivedverifyUseProductProcessCycletimetobedeterminedNewProductDevelopmentAsIsProcessMap–CEOWorkshopSelectProposalWithdifferentapproachPackagingDesignD