羿華大酒店服務指南

服務指南ServiceDirectory羿華大酒店目錄：★總經理致辭★大堂服務GRANDLOBBYSERVICES★客房服務GUESTROOMSERVICES★餐飲服務FOOD&BEVERAGESERVICES★安全指南SAFETYDIRECTORY★電話指南TELEPHONEDIRECTORY★電視指南TVDIRECTORY服務指南ServiceDirectoryPag.1羿華大酒店熱忱歡迎您的光臨

歡迎您下榻羿華大酒店！

您的到來，我們酒店全體員工都倍感榮幸，此服務指南為您詳細介紹個酒店的各項服務及設施。若您有什么需要，請直接與酒店各部門聯(lián)系，我們將竭誠為您服務。非常榮幸您能選擇本賓館作為您的下塌之處，我謹在此感謝您給予我們的支持與厚愛！我們將以飽滿的熱情、全心全意的服務來滿足您的需求。為了方便您下塌期間的起居和商務活動，本[服務指南]為您提供所需服務項目與內容，請您參閱選擇。為更好地提高我們的服務質量，歡迎您在下榻期間對我們的工作提出寶貴意見和建議，或您可填寫一份“客人意見表”并投入前臺意見箱。愿我們能為您的旅居生活增添一縷溫馨。意就是我們的最終目標。最后，希望您把在這里獲得的愉快經歷告訴更多的朋友，期待您的再次光臨，謝謝！羿華大酒店總經理

尊敬的貴賓：Pag.2WarmlyWelcometoDameiHotel

WelcometoYiHuaLeGrandLargeHotel!Yourarrival,ourhotelstaffarehonored,thisguidedetailsforyourservicesandfacilitiesofahotel.Ifyouhavewhatittakes,pleasecontactdirectlywiththehoteleachdepartment,wewillwholeheartedlyforyourservice.Veryhonoredthatyoucanchoosethishotelasyoustay,Iwishtothankyouforthesupportandloveofour!Wewillbefullofenthusiasm,putone'sheartandsoulintoservicetomeetyourneeds.Inordertofacilitateyoustayduringthelivingandbusinessactivities,this[guide]servicesprovidetherequiredserviceprojectandcontentforyourselection,pleasereferto.Inordertoimprovethequalityofourservice,wewelcomeyourcommentsandsuggestionsonourworkduringtheirstay,oryoucanfillina"guestopinion"andputintothesuggestionbox.Wewouldliketoaddarayofwarmforlivingyourlife.Itisourultimategoal.Finally,Ihopeyougetherepleasantexperiencetellmorefriends,lookforwardtoseeingyouagain,thankyou!YiHua,generalmanagerofLeGrandLargeHotelPag.3Dearguests:大堂服務GRANDLOBBYSERVICES1.大堂副理AssistantManager

Tel-3位于酒店大堂內，24小時為您提供服務。

TheAssistantManagerinthelobbywillbeatyourserviceatanytime.2.聞訊/留言Information/MessageTel-1

如您離開酒店后需與來人或來電聯(lián)系時，請把您的去處及留言告知總服務臺。

YoucantellourinformationDesktheplacetogoifyouwanttobeintouchwithtelephonemessageorvisitorswhenyouareout.3.預定/接待Reservation/DeceptionTel-1酒店接待處24小時為您提供預定客房、住宿登記等服務。

TheFrontDeskwillprovideyouwiththeserviceofreservationandregistrationanytime.Pag.44.收銀/結賬

Cashier

Tel-1

位于大堂總服務臺，24小時為您提供住宿期間所產生的房費、餐費及其他費用的結算服務。

It'slocatedattheFrontDeskintheLobby.Wewillprovidethe24-hourcheck-outserviceofyourfeesduringyourstay.5信用卡CreditCardTel-1歡迎您在飯店期間使用以下信用卡：銀聯(lián)系列卡、長城卡、牡丹卡、建行龍卡、金穗卡、維薩卡、萬事達卡、運通卡、JCB卡。

Welcometousethefollowingcards:Greatwall,thePeony,Longcard,theGoldEar,Visa,Master,AmericanExpress,DinersclubandJCBetc.

6.退房時間Check-outTimeTel-1酒店的退房時間為中午14:00.敬請留意：超過14：00并在18:00前退房加收半天房費，18:00以后退房按全天房計算。若需延遲離店時間，請與總服務臺聯(lián)系。

Check-outtimeis13:00atnoon.Youwillhavetopayanextrahalfofdailyfeeifyoucheckoutafter13:00amandthewholefeeifyoudoafter18:00pm.PleasecontacttheReceptionDeskifyourcheck-outhastobedelayed.Pag.57.客房門卡

RoomCardTel-1

酒店使用安全電子門鎖。退房時請將房門卡交與總臺收銀處。請留意：當超過規(guī)定時間，門卡將不能開鎖。您如果要續(xù)住，請至總服務臺辦理相關手續(xù)。

WeofferyoutheIClock.PleasereturnthecardtotheCashierDeskwhenyoucheckout.TheICcardwillnotworkwhenyoudelaythecheck-outtimeandyoumustcontacttheReceptionDesktocontinueyourtime.8.行李服務

LuggageServiceTel-77777

我們?yōu)槟峁┑陜让赓M行李運送或寄存服務。

Weofferfree-of-chargeserviceofdeliveryinourhotelandleft-luggageservice.9.大堂保險箱

LobbySafeBoxTel-1

大堂接待處為您提供免費使用的保險箱，貴重物品可存放在大堂保險箱內，酒店對留在客房內物品的任何損壞或遺失不負任何責任。

Eachroomisfittedwithasafebox,yourvaluablebelongingsarerecommendedtobekeptinthesafe.Bytheway,thelobbyprovidesfreesafesforbiggervaluablebelongings.Thehotelmanagementisnotliabletoanylossordamagevaluablesleftinthegustrooms.Pag.610.租車服務

CarHireTel-77777

如需預定的士，請與禮賓部聯(lián)系，飯店為閣下提供24小時服務。PleasecontacttheConciergeifyouneedacar,theserviceisavailablefor24hours.11.停車ParkingTel-88022

酒店擁有停車場，請按指定車位停放車輛。有礙車道通暢、消防、安全及專用泊車的車輛，如有損壞酒店不予負責。如需專門監(jiān)管的車輛，請告知在場保安員，我們將會記錄，妥善看護。酒店敬告各位車主，請勿將貴重財物放在車內，住店賓客可將貴重物品交酒店寄存處寄存。Wehavetheparkingarea.Pleaseparkyourcarasshown.Wearenotresponsibleforanydamageifyouhinderthepath,fighting-fireandsecurityetc.Pleaseinformourguardifyourcarneedspecialcare.Wewillmakesomenotesandbecareforthecar.Pleasedon'tleaveyourvaluablesinthecar.Ifyouhaveones,pleaseplacetheminthesafepodesitboxoftheFrontDeskintheLobby.Pag.7客房服務GUESTROOMSERVICES1.客房中心HousekeepingCenter

Tel-6客房中心24小時為您服務，如有需要請致電房務中心。

Wewillserveyouthewholeday.Pleasecontacthousekeepingcenterforassistance.

2.客房清潔服務RoomCleaningTel-6

您若需要服務員盡快為您清潔房間，請將“請即打掃”牌掛于門外或與房務中心聯(lián)系。

Hang"MakeupRoom"signboradatthedoororcallhousekeeping,andthenwewillcleanyourroomassoonaspossible.3.房間夜床服務Turn-downServiceTel-6酒店為您提供每日開夜床服務。

Wehavedoturndownserviceforyoueveryday,pleasecontacthousekeepingcenter.Pag.84.洗衣服務LaundryService

Tel-6

酒店為您提供干洗、水洗和熨燙衣物服務，每天上午10:00前將要洗熨衣物放入洗衣袋，交于服務員，可當日取回衣物。酒店還提供加急洗熨服務，可將衣物在4小時內送回。詳情請參閱房間內的洗衣單。

Weofferdrycleaning,washingandpressingservice.TheRoomAttendantcomestocollectthewashingbagbefore10:00ameverydayandsenditbackinthesameday.Expressserviceisavailablealsotoyouwithin4hours.pleaserefertothelaundrylistinyourroom.fordetails.5.小酒吧Mini-Bar

Tel-6

客房內備有小酒吧，為您準備了多種酒水及小吃。我們會每日補充消耗，同時您的消費額將被計入到您的賬單。如有其它需要，請隨時與房務中心聯(lián)系。

Thereisamini-barwithmanykindsofdrinkandsnacksinyourroom.Wewillreplenishthemandthesumofchargewillberecorded.Ifyouwantanythingelse,pleasecontacthousekeepingifyouneed.6.房間加床服務ExtraBadTel-6

酒店為您提供加床服務，如果需要請致電房務中心。

Contactwithreceptiondeskforextrabedintheroomifyouneed.Pag.97.送餐服務RoomService

Tel-5

請參閱《客房送餐服務菜單》，并與餐飲部聯(lián)系。服務時間：09:30-02:00

Pleasecheck《RoomServiceMenu》andcontactF&BDivision.8.叫醒服務Wake-upCallTel-9請撥“”與總機接線員聯(lián)系，確定為您叫醒時間。

Pleasedial“”tocontactwiththeOperatorandconfirmyourwake-uptime.9.電話TelephoneTel-6每個房間都配備長途直撥國際/國內電話系統(tǒng)。如要撥打長途電話，可參閱《電話服務指南》。

Everyroomisequippedwiththedirectinternationalanddomesticdialingsystem.10.電吹風HairDryerTel-6客房內備有電吹風可供您使用。Thereisahairdryerintheroomforyou.Pag.1011.冰塊IceCube

Tel-6客房中心可以為您提供冰塊，如有需要請與房務中心聯(lián)系。

Wepreparetheicecubeforyouinthehousekeeping.Pleasecantactusifyouneed.12.失物招領LostAndFoundTel-6如有物品遺失，請與客房中心聯(lián)系。遺留物品酒店將保留三個月，易變質物品保留三天。在上述期限內無人認領的物品，酒店將會自行處理。

Pleasecontacthousekeeping,ifyouhavethingslost.wewillkeepthelostthingsfor3months.Perishablegoodswillbekept3days.Weareentitledtodealwiththembeyondthedeadline.13.電視節(jié)目TVChannelTel-6酒店所有房間均有立體液晶電視，提供多種語言的國內外衛(wèi)星、有限電視頻道。

Eachroomprovidesremote-controlcolorTVwithsatellite&cablechannels.Ifyouwanttoknowtheprogramarrangement,checkplaybillplease.14.網絡服務InternetServiceTel-3酒店客房為您提供無線及寬帶免費上網服務。Theguestroomshadfixedwithbroadbandaccessandwirelessinternetalso.Youcangetontheinternetinyourroomforfree.Pag.1115.空氣調節(jié)

AirConditionerTel-6

酒店裝有中央冷暖空調系統(tǒng)，每個房間都有獨立調節(jié)室溫的控制器。如需協(xié)助，請與客房中心聯(lián)系。

Thehotelhasthecentralair-conditioningsystem.thereisindividualair-conditioningcontrolineveryguestroom.Forassistance,pleasecallhousekeeping.16.電源總開關

EnergySaverTel-6

客房內配有電源總開關。進入客房，只需將門卡插入墻上的控制開關，客房內的電源就會接通。離開房間時，請不要忘記將門卡取出。

ThereisanEnergySaverineachroom.Youmaygettheelectricityinsertingtheroomcardintotheswitchonthewall.Don'tforgettotakethecardwhenyouareout.17.緊急情況EmergencyTel-1

如遇緊急情況請聯(lián)系客房中心或總服務臺。Ifanyemergencyhappens,pleasecontacthousekeepingcenteroffrontdesk.Pag.12餐飲服務FOOD&BEVERAGESERVICES1.宴會預定BanquetReservation

Tel-2酒店設有不同風格的大小宴會廳、快餐廳、中餐廳、火鍋廳、自助餐廳及27個主題貴賓雅間，如您需要安排宴會、酒會等有關的社交宴請，請與餐飲預定中心聯(lián)系。服務時間：07:00-21:00

Wehavedifferentkindsofsmallandbigbanquethalls、fast-foodrestaurant、chineserestaurant、hotpot、cafeteriaand27themebalconies.PleasecontactF&BReservationCenterifyouneedgettogetherandrelevantpublicactivities.Servicehours:07:00am-21:00pm2.宴會廳BanquethallsTel-2酒店設有8座不同風格的大小宴會廳，共計2000個餐位，如您需要安排宴會、酒會等有關的社交宴請，請與餐飲預定中心聯(lián)系。

Wehave8differentkindsofsmallandbigbanquethalls，Total2000seats.PleasecontactF&BReservationCenterifyouneedgettogetherandrelevantpublicactivities.Pag.133.快餐廳

Fast-foodRestaurantTel-2

酒店配樓1樓和2樓設有快餐廳，可供92人同時用餐。營業(yè)時間：07:00—20:30Thehotelbuilding1floorandthe2floorofafastfoodrestaurant,canaccommodate92peoplediningatthesametime.Businesshours:07:00-20:304.中餐廳ChineseRestaurantTel-2酒店配樓1樓設有中餐廳，可供150人同時用餐。營業(yè)時間：11:30-14:3017:30-21:30Thehotelbuilding1floorintherestaurant,canaccommodate150peoplediningatthesametime.Businesshours:11:30-14:3017:30-21:305.火鍋廳HotPotTel-2酒店配樓2樓設有火鍋廳，可供322人同時用餐。營業(yè)時間：11:30-14:3017:30-21:30Thehotelbuilding2floorwithhotpothall,canaccommodate322peoplediningatthesametimeBusinesshours:11:30-14:3017:30-21:30Pag.12安全指南SAFETYDIRECTORY1.為了使您在本酒店能愉快而安全的居住，請您與我們合作并遵守下列措施：

Toensureyouhaveapleasantstaywithus,weneedyourcooperation.Pleasedoasthefollowing:------請將現(xiàn)金和貴重物品存放在大堂保險箱內。Pleaseplaceyourcashandvaluablesinthesafedepositboxinthelobby.------如您不希望接聽電話，請通知酒店接線員。Advisehoteloperatorifyouwanttomissyourincomingcalls.------所有酒店員工均會身著制服，胸前佩戴員工牌，否則請勿讓他/她進入您的房間。Pleasenotethatonlyuniformedhotelemployeeswithnametagearepermittedtoserveyouinguestroombyyou.------如果您發(fā)現(xiàn)任何疑點或可疑人物，請立即通知大堂副理。Ifyouseeanysuspiciouspersonsoranyqueries,pleasecontacttheAssistanceManagerimmediately.------隨身攜帶門卡時，請妥善保管。請勿將門卡交給他人。當您離店時，請務必將門卡歸還總臺收銀處。Makesureyourselfwithyourroomcard.Donothandsyourroomcardtoanyotherpersonwhoisnotregisteredinyourroom.PleasereturnyourroomcardtotheCashierDeskwhenyoucheckout.Pag.15------離開房間或晚上休息前，請關好門窗。請注意當?shù)貧夂?，保重身體。外出游覽，請注意食品衛(wèi)生和安全。Toensureyoursafety,pleaseshutthewindowsanddoorofyourroombeforedepartingorsleepingatnight.Toensureyourhealth,pleasenoticethelocalclimate,takecareofyourselfandpayattentiontothefoodsanitationandsecurity.2.來賓注意事項Guest'sNotices------酒店設有消防水泵、滅火器材等消防設施，請勿隨意使用。Eachfloorequippedwithmodernfire-fightingequipment,Pleasedonotmovecasuallyexceptemergency.------入住時請出示身份證、護照或其他有效證件。Uponregistration,youarerequestedtoshowyourownidentificationcard,passportorothervalidcredentials.------請不要讓未登記入住的客人在您的房間過夜或轉租給其他人。Youarenotallowedtokeepunregisteredguestsinyourroomovernightorsublettheroom/bedtoanotherperson.Pag.16------易燃、易爆、有毒和放射性物品請勿帶入酒店內。未經許可，禁止在酒店客房內使用大功率電器燒煮食物或作其他用途。Inflammable,explosive,poisonousandradioactiveartclesarenotallowedtotakeintothehotel.Cookingorunauthorizedelectricityconnectionisnotallowedinyourrooms.------攜帶槍支、彈藥等必須登記，并按公安部門的規(guī)定由公安部門代為保管。AllfirearmsandweaponsmustberegisteredandkeptbythePublicSecurityBureau.------嚴謹賭博、嫖娼、賣淫、偷竊、吸毒、走私販私等違法犯罪活動。Illegalactivitiesorcriminaloffencesarestrictlyforbidden,suchasgambling,prostitution,drugtakingandsmugglingetc.------如違反《中華人民共和國治安管理處罰法》，將會受到相應的處罰。ThePublicSecurityBureauhastheauthoritytotakenecessaryactioninaccordancewiththeSecurityMaintenancePenaltyRegulationsofthePRCorotherrelevantlawsincasesofviolation.------請勿將寵物帶入酒店。Petsarenotallowedinthehotel.------請勿讓您的小孩獨自在酒店公共區(qū)域或房間內玩耍，以免發(fā)生意外。Toavoidanyaccident,pleasetakegoodcareofyourchildrenanddonotleavethemunattendedinpublicareasorroomofthehotel.Pag.17------根據公安機關的有關規(guī)定，所有訪客請在晚上11時以前離開酒店客房。AccordingtoPublicSecurityAuthority,visitorsaretoleavetheguestroomsbefore11:00pm.3.安保Safeguard

酒店安保人員及覆蓋公共區(qū)域的閉路監(jiān)控為您提供全天候的安全保障。為了您的自身安全，請謹記在客房內鎖上雙重門鎖并在確認訪客身份后方可開門。如需任何的安保服務請與大堂副理聯(lián)系。ThesafeguardandCCTVequipmentwillensureyoursafetythewholeday.Foryoursafety,pleaseremembertolockthedoorwithdoublelocksandopenthedoorafterconfirmingtheguest'sID.Ifyouneedanysafeguardservice,pleasecontacttheassistantmanager.4火警FirePervention------為了防止火災的發(fā)生，客房內禁止使用明火、燒煮食物和使用大功率電器，請勿存放易燃易爆物品。請勿在床上吸煙。Pleasenotethatinordertoavoidcreatingfirehazards,cooking,openflamesandhigh-powerappliancearenotpermittedinguestroom.Nohazardousorinflammablechemicalsmaybestoredinstoredinguestroomsandpleasedonotsmokeinbed.------酒店每間客房均設有煙感報警器。當煙霧超過一定濃度時，會自動示警，有關人員將迅速趕到現(xiàn)場處理。Pag.18Thereisasmokesensorineachroom.Itwillautomaticallyalarmwhensmokegetstatedsolubility.ThestaffsoftheSecurityDepartmentwilldealwithitsoon.------酒店配備了最先進的火災報警系統(tǒng)，我們訓練有素的員工能夠應付任何緊急情況。酒店和各個區(qū)域包括客房均安裝有煙感報警器和消防噴淋裝置。所有火警探測點均實行24小時監(jiān)控。如發(fā)生緊急情況，酒店會通過公共廣播系統(tǒng)向您通報。Thereisthemostadvancedfirealarmsysteminthehotel.Ourprofessionalfirefightercancopewithanyemergency.Thereisalarmsensitivetosmokeandfirefightingset.Allfirealarmprobesaremonitoredallthetime.Oncethereisemergency,thehotelwillnoticetheguestsbypublicbroadcastingsystem.5.火警須知Firealarmnotice

如果您無法離開房間Ifyoucan'tleavetheroom留在房間里------如果不能撤離，您的房間是最安全的地方。

Pleasestayintheroom.It'sthesafestplace.關閉空調-------為防止煙霧進入您的房間，請將空調開關置于“OFF”位置。

Turnofftheairconditioninordertopreventthesmokediffuseintotheroom.Pleaseplacetheswitchto"OFF".Pag.19用濕的衣服塞住門縫------濕的毛巾、床單或毯子可以防止煙霧從門縫中進入房間。Stuffthegapofthedoorwithwetclothessuchaswettowel,bedspreadorcarpettopreventthesmokediffuseintotheromthroughthegapofthedoor.除去所有窗簾-------若不幸火災由窗戶進入，附近不能有任何易燃物。Removetheentirecurtain,ifthefirecomefromthewindows,thereshoulddon'tbeanycombustiblegoodsnearby.身體放低貼近地面------用一塊濕布蓋住口鼻以便呼吸。Placeyourselfontheground.Pleasecoveryourmouseandnosewithwettowelsothatyoucanbreathe.澆水------用垃圾桶往發(fā)燙物體的表面如墻壁、房門澆水。Sprinklewater.Pleasesprinklewatertothesurfaceofburnedgoodssuchasthewallandthedoorwithtrashbin.不要打破窗戶------除非迫不得已。您可能稍后需要它們阻隔煙霧。Don'tbreakthewindowunlessyouhavetodo.Maybeitcanpreventthethicksmokelater.保持鎮(zhèn)定------不要慌張，保持放松和思考。Keepcalm,relaxandthinkingabout.Pag.20

如果您被要求撤離房間

Ifyouareaskedtoleavetheroom

帶上您的房卡-------如果您在直接房間里，請帶上房門卡。Pleasetakeyourroomcard.Ifyouareinyourroom,pleasebringyourroomcard.

先試探溫度-------用手背試探通向走廊的房門是涼是燙。如果房門很燙請勿打開。Pleasetrythetemperatureofthedoor.Trythedoorthroughtothecorridorwiththebackofyourhandtosurewhetheritiscoolorhot.Ifitistoohot,pleasedon'topenthedoor.

如果房門不燙，請小心打開-------如果通向走廊的房門并不燙，請小心打開并注意濃煙。Ifitisnothot,pleaseopenthedoorcarefully.Ifthedoorthroughthecorridorisnothot,openitcarefullyandbecareofthethicksmoke.

如果門外有明火或濃煙-------快速關閉房門并留在房間。

Ifthereisfireorthicksmoke,pleaseclosethedoorquicklyandstayintheroom.

不要使用電梯-------如遇火警，請勿使用電梯。Pleasedon'ttakeelevator.Ifthereisfirealarm,don'ttakeelevator.

Pag.21電話指南TELEPHONEDIRECTORY1.撥打客房電話RoomtoRoomCalls

請您直接撥打房間號碼。例：撥打80808房，請直接撥打80801.

Ifyouwantdialtotheroom,pleasedialtheroomNo.directly,tomakeacallasfollowroomNo.80808

2.撥打外線電話OutsideCalls先撥“0”接通外線，聽到撥號音后，接著撥打您所需要的電話號碼。如有疑問，請與總機“9”聯(lián)系。Pleasedial"0"first.Afteryouhaveheardthedialingtone,dialthenumberyouwant.3.國內直撥電話DDDCalls請先撥“0”，聽到撥號音后，再撥地區(qū)電話代碼，最后撥您所需要的電話號碼。撥號時請勿停頓。例如：撥打一個北京的電話號碼：0+010+12345678城市編碼電話號碼Pag.22Pleasedial"0"first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeaDDDcalltobeijingisasfollows:0+010+12345678areacodetelephonenumber4.國際直撥電話IDDCalls請先撥“0”，然后撥對方所在國家的電話代碼，最后撥您所要的電話號碼，撥號時請勿停頓。例：撥打一個到美國的電話號碼：0+00+1+12345678國家代碼地區(qū)代碼電話號碼Pleasedial"0"first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeanIDDcalltoUSAisasfollows:0+00+1+12345678countrycodeareacodetelephonenumber

Pag.23本賓館擁有先進的消防系統(tǒng)，并配備經過訓練的保安，24小時值守，賓館員工均接受過安全及防火知識培訓及訓練，可確保賓客安全。如有火警發(fā)生，請閣下務必服從賓館及消防部門的指揮，并按以下程序做好預防工作：1、熟悉您房間門背后的安全疏散示意圖，如發(fā)生火災，請按照指示路線，前往樓層安全通道到達安全地帶；2、保持冷靜，切勿驚慌；3、撥打電話3971777或內線電話6099通知賓館服務臺；4、取走客房IC卡鑰匙，切斷電源，迅速離開房間，尋找最近的緊急出口；5、如走廊發(fā)生火警，小心觸摸門鎖，如把手發(fā)燙，切勿打開房門；6、將洗手池放滿水；7、盡量浸濕床單，填塞噴煙孔道。

Pag.23緊急火警程序

ThefireemergencyprocedureFireprotectionsystemadvancedownsthishotel,andequippedwithtrainedsecuritypersonnel,24hoursonduty,hotelstaffreceivedsafetyandfireprotectionknowledgetrainingandtraining,canensurethesafetyofguests.Ifafireoccurs,pleasebesuretofollowthehotelandthefiredepartmentcommand,andcompletethepreventionworkaccordingtothefollowingprocedures:1,familiarwiththemapofsafetyevacuationschematicbehindyourroomdoor,incaseoffire,pleasefollowtheinstructionstothefloorsafepassageroute,reachthesafetyzone;2,staycalm,donotpanic;3,call3971777ortelephone6099informthehotelservicestation;4,taketheguestroomICcardkey,cutoffthepowersupply,quicklylefttheroom,lookingforthenearestemergencyexit;5,asthecorridorofafire,carefultouchlocks,suchashandhot,donotopenthedoor;6,thehandwashingpoolfilledwithwater;7,trytowetsheets,fillingthesmokechannel.

Pag.23緊急火警程序

Thefireemergencyprocedure住宿必須登記，登記時請主動出示證明人身份證的護照、回鄉(xiāng)證、居民身份證2、請勿使用自帶加熱器，炊具及熨燙工具3、請勿攜帶下列物品入店：A、貓、狗等小動物B、刺激性、怪氣味物品C、大量私人物品D、易燃、易爆及揮發(fā)性物品E、其它對住店客人安全有影響的物品4、嚴禁嫖娼、賣淫、吸毒、販毒、走私、聚眾賭博、流氓斗毆等犯罪活動5、如客人由于疏忽，將酒店物品損失或丟失，應按要求進行賠償，（附賠償價目表）6、未經酒店允許，酒店設施除食、宿、飲外不能轉作其它用途7、請勿在酒店公共廳堂分發(fā)、張貼廣告8、請勿將私人用品放在酒店公共廳堂9、酒店免費提供貴重物品保險服務，具體情況可在總服務臺問詢處了解，對于非存放物品的丟失，酒店恕不負責10、離開房間時請將房門鎖好11、客人酒店消費后簽帳單時，請向收款人員出示房間鑰匙和住宿卡12、客房在23：00之后請勿招待來訪者13、如客人付款期超過規(guī)定日期或實際消費金額超出押金，酒店可要求客人付款14、如要換住客時間或更換房間，請通知前臺服務員15、請勿在房間里或家具上隨意涂抹或安裝其它設備16、請勿隨意移動客房內家具，若需要請與樓層服務臺聯(lián)系17、對嚴重反酒店規(guī)定，經勸阻不聽者，酒店有權取消其住房資格18、入店信息已與當?shù)毓膊块T聯(lián)網Pag.23住客須知

GuestinformationAccommodationmustregister,registrationpleasetaketheinitiativetoproduceproofofidentitycardpassport,HVPS,residentidentitycard2,donotusethebuilt-inheater,cookerandironingtool3,donotcarrythefollowingitemsintotheshop:A,cats,dogsandothersmallanimalB,irritation,strangesmellgoodsC,alargenumberofprivategoodsD,flammable,explosiveandvolatilesubstancesE,theotherforin-houseguestssafetyinfluence4,isstrictlyprohibitedprostitution,prostitution,druguse,drugtrafficking,smuggling,gambling,gangfightingcrime5,iftheguestduetonegligence,thehotelpropertylossordamage,thecompensationshouldbecarriedoutaccordingtotherequirements,(withcompensationpricelist)6,withoutahotelisallowed,hotelfacilitiesinadditiontofood,lodging,drinkingandnotforotherpurposes7,notinthepublichallhoteldistribution,postingads8,donotuseprivateactivitiesonPublicHallHotel9,thehotelprovidesvaluableinsuranceservicesfreeofcharge,thespecificcircumstancescanunderstandthegeneralservicedeskinquiries,fornonstoreitemslost,thehotelwillnotberesponsible10whenyouleavetheroom,pleaselockthedoor11,theguesthotelconsumptionaftersignthebill,pleaseshowmeyourroomkeyandroomcardtothereceivables12,guestroomafter23:00donotentertainvisitors13,iftheguestpaymentexceedsthespecifieddateortheactualconsumptionexceedsthesumofthedeposit,thehotelguestrequestforpayment14,ifyouwanttochangetheguesttimeorchangingroom,pleaseinformthereceptionist15,donotintheroomorfurnitureappliedarbitrarilyorinstallotherequipment16,donotmovetheguestroomfurniture,ifnecessarypleasecontactthefloorservicedesk17,theseriousagainsthotelregulations,bynottodiscouragethelistener,thehotelhousingtherighttocancelitsqualifications18,tostoreinformationandlocaldepartmentsofpublicsecuritynetworkPag.23住客須知

Guestinformation大床單：200.00床枕套：30.00條棉被：300.00床中巾：30.00條浴簾：80.00條地巾：60.00條浴衣：300.00件臺燈：300.00