商務(wù)英語(yǔ)基礎(chǔ) Unit 5 At the hotel

Unit5AtthehotelNewwordsandexpressions1.annoying

[?‘n????]

a.惱人的，討厭的2.reception[r?‘sep?(?)n]n.接待；招待會(huì)3.facilities[f?‘s?l?t?z]

n.（使事情便利的）設(shè)備，工具4.essential

[?‘sen?(?)l]n.要素，要點(diǎn)a.必要的，重要的5.modem[‘m??dem]n.調(diào)制解調(diào)器6.socket[‘s?k?t]

n.插座，插口7.plug[pl?g]n.塞子；電插頭v.插入；接插頭Readanddecidewhichofthefollowingareimportantforabusinesstravelerinahotel?□TV□swimmingpool游泳池□modemsocket調(diào)制解調(diào)器插孔

□quickcheck-in/out快速入住/結(jié)賬□secretarialservice文秘服務(wù)

□goodroomlighting房間采光好□roomservice客房服務(wù)□videoconferencing視頻會(huì)議□fax傳真機(jī)Whatspecialneedsdobusinesstravelershaveinahotel?

商務(wù)旅行者對(duì)酒店有什么特殊的要求呢？Whenthebusinesstravelerarrivesatahotel,oneofthemostimportantthingsisaquickcheck-inandcheck-out.其中一個(gè)很重要的事情就是快速的開(kāi)房和退房手續(xù)。Afteralongtrip,it’sannoyingtohavetowaitatthehotelreceptionforfiveminutes.這是因?yàn)樵陂L(zhǎng)途旅行之后，哪怕在酒店接待處待上5分鐘都是讓人無(wú)法忍受的。Roomserviceisalsoveryimportant.此外，客房服務(wù)也特別重要。Guestsoftenstayintheirroomsworkinganddon’thavetimetogoouttoarestaurant,sotheywanttheirmealstobeservedintheirrooms.客人經(jīng)常待在他們的房間里工作,沒(méi)有時(shí)間去外邊的餐館就餐,因此希望能有人把餐點(diǎn)送到他們的房間里。Nowadayscommunicationfacilitiesareessentialintherooms,sothingslikeamodemsocket,whereguestscanplugtheirmodemsin,andafaxareveryimportant.在客房里日常溝通設(shè)備也非常重要,例如調(diào)制解調(diào)器的接口這些東西,客人把調(diào)制解調(diào)器插進(jìn)去就可以使用，另外房間里能收發(fā)傳真也非常重要。Thelightingisalsoveryimportant.燈光照明也非常重要。Guestsoftenspendtheireveningspreparingwork,sotheyneedgoodlightingattheirdesks.客人經(jīng)常晚上工作，所以他們?cè)谵k公桌上需要良好的照明。It’sveryimportanttoprovideabusinesscenter.另外，酒店提供一個(gè)商務(wù)中心也非常重要。Thebusinesscentercanprovidebasicsecretarialservicessuchasphoto-copyingandtyping.商務(wù)中心提供類(lèi)似復(fù)印，打印之類(lèi)的基本文秘服務(wù)。Italsoco-ordinatesconferencesandanycateringwhichisincludedinthem.還有，商務(wù)中心協(xié)助會(huì)議組織和餐飲服務(wù)。

Clientsalwaysfindithelpfultohavethesekindsofthingsorganizedforthem.客戶總能在這些事情的組織中發(fā)現(xiàn)商務(wù)中心是非常有幫助的。ThekeystoExercicesP50:Ⅰ.1.C2.B3.A4.AP51:Ⅱ.1.h2.a3.g4.b5.c6.e7.f8.dⅢ.1.arranged2.photocopied3.Facilities4.spent5.conference6.reception7.Plug8.reservationsBusinessKnowledgeExtensionsⅤ.1.Thehotelhasexpresscheck-in,204standardroomsand42workroomswithdesksandcommunicationfacilities.酒店入住手續(xù)快捷，有204個(gè)標(biāo)準(zhǔn)間，和42個(gè)配備了書(shū)桌和通訊設(shè)備的工作間。2.Thehotelalsohasalargelounge,healthclubandwell-equippedfitnesscenter.酒店還有一個(gè)休息大廳，健身俱樂(lè)部和設(shè)施齊全的健身中心。3.Thehotelofferscomfortableroomsandefficientandfriendlyservice.該酒店提供舒適，配備齊全的住房，和高效熱情的服務(wù)。4.Italsooffersalargebuffetbreakfast,afternoonteainthelobbyandaSundayJazzBrunch.此外酒店還提供大型自助早餐，大廳下午茶以及星期日爵士音樂(lè)便餐。Ⅵ.Information1.RoomService___7.Tariffs價(jià)目表___2.Telephone___8.Entertainment___3.Mini-bar___9.Shoe-cleaning___4.Transpor