地毯和布藝沙發(fā)清潔培訓(xùn)

CarpetandUpholsteryCleaning&Maintenance地毯和沙發(fā)護(hù)理PartnershipTowardsExcellenceContent內(nèi)容BasicprincipleofCarpetCare地毯保養(yǎng)的基本概念CarpetCareSystem地毯保養(yǎng)的良好計(jì)劃AppropriateprocedureofCarpetCare地毯保養(yǎng)的正確步驟CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題Cleanandmaintenanceforupholstery布藝沙發(fā)的清潔保養(yǎng)BasicprincipleofCarpetCare地毯保養(yǎng)的基本概念WhyCarpet地毯鋪設(shè)的作用

Sound吸音

Comfort舒適Warmth溫暖Cushions緩沖

Safety安全Slip/Fall滑倒/跌倒

Hidessoil隱藏污垢

Easymaintenance易保養(yǎng)Theinvestmentofchangingcarpet用于更換地毯的投資Closetheroom,increasethedowntime關(guān)閉房間影響生意Increasetheoperationcostofchangingcarpet更換地毯導(dǎo)致?tīng)I(yíng)運(yùn)成本的增加Carpetlife-span地毯壽命Average7-10yearsTheinvestmentofchangingcarpet用于更換地毯的投資10yearsinuse使用10年6yearsinuse使用了6年Theinvestmentofchangingcarpet用于更換地毯的投資FiberTypes地毯纖維的類型Wool羊毛Nylon尼龍Polypropylene(Olefin)聚丙烯(烯烴類)3MainFiberTypes主要有3種纖維類型FiberCharacteristics纖維特點(diǎn)Wearswell耐磨Fireresistant阻燃Dyeswell染色牢Hidessoil隱藏污垢Cleanseasily易清潔Expensive昂貴Stainseasily易臟Alkalinesensitive對(duì)堿敏感Dissolvedbybleach被漂白劑溶解Wool羊毛Advantages優(yōu)點(diǎn)Disadvantages缺點(diǎn)Resilient彈性好Chemicalresistant耐化學(xué)品Biologicalresistant耐微生物Cleanswell易清潔Dyeseasily易染色Nylon(Polyamide)尼龍(聚酰胺)Easilystainedbyaciddyes易受酸性染料污染Static易積聚靜電Advantages優(yōu)點(diǎn)Disadvantages缺點(diǎn)FiberCharacteristics纖維特點(diǎn)Inexpensive價(jià)格低Verycolorfast(solutiondyed)染色牢(溶液染色)Extremelyspotresistant非常耐污漬Cleanswell易清潔Olefin(Polypropylene)烯烴類(聚丙烯)Oleophilic親油(吸收油性污漬)Non-resilient彈性差(易變形)Easilyabraded不耐磨Lowmeltingpoint熔點(diǎn)較低Advantages優(yōu)點(diǎn)Disadvantages缺點(diǎn)FiberCharacteristics纖維特點(diǎn)CarpetConstruction地毯結(jié)構(gòu)Woven編織地毯2Major重要有2種類型Axminster一種以黃麻為底的羊毛織花地毯Wilton威爾頓機(jī)織絨頭地毯3Layers3個(gè)層次Pile(ortufts)簇Warp&Weftyarns經(jīng)緯紗Backing底層TuftedCarpet簇狀地毯4Layers4層Pile(ortufts)面層PrimaryBacking承托層Latex副承托層(乳膠層)SecondaryBacking襯墊層(1)(2)

(3)(4)SoilTypesonCarpet地毯污垢類型DryParticulateSoil干燥顆粒污垢75-85%ofsoilincarpet占地毯污垢的75-85%WetorOilySoil水性或油性污垢RealSoil真實(shí)污垢XPileReversal纖維反向Traffic&WearPatterns高流通量磨損痕跡LightandShading光照和陰影DyeorColorLoss染色或褪色ApparentSoil表象污垢表面污漬80~85干性污漬15~20油性污漬頑固污漬完全滲透的頑漬水平面吸塵局部去漬輕度清潔局部去漬高泡干洗、抽洗預(yù)濕法、抽洗法徹底清洗SoilTypesonCarpet地毯污垢類型

冰山原理DustMite塵螨Impact影響Increaeprobalityofbreathallergic引起過(guò)敏反應(yīng)Waytotreat方法Vacuumpartofthedustmite吸塵除掉部分塵螨Applychemicaltoremovethedustmite(TR101&TR103)通過(guò)清潔劑去除塵螨80%surface－15％middle－5％bottomSoilDisplay污垢分布Carpetfloors,unlikeanyothertypeoffloors,hasathirddimension,depth.地毯與其它形式的地板不同之處在于它的第三維——深度。Itiscomposedofindividualfibres/yarns,eachwithitsownsurface.地毯是由一條條的纖維/紗構(gòu)成的，這些又各自有自己的表面。Carpetshavealargersoilablesurfacearea.Soilcanmoreeasilypenetrateandbecomeembeddedinthecarpet’sdepth.地毯表面受污面積更大，污漬更易滲入地毯深層并沉積下來(lái)。80%表面－15％中間－5％底部SurfaceSoil表面污漬DryParticulateSoil干燥顆粒污垢WetorOilySoil水性或油性污垢Thoroughlypenetrativesoil完全滲透的頑漬StubbornSoil頑固污漬Spotting&Vacuuming除漬/吸塵Extraction抽洗/低泡清洗Dryfoamshampooing干泡清洗SoilDisplay污垢分布Soil污漬CleaningProcedure清潔方法GoodPlanningofCarpetCare良好的地毯保養(yǎng)計(jì)劃Agoodsystemshouldprovide好的保養(yǎng)系統(tǒng)帶給您:Simplicityandefficiency簡(jiǎn)易而高效Highlevelsofappearanceandhygiene清潔高標(biāo)準(zhǔn)Flexibility靈活Minimumdisturbance將干擾減到最少Overalllowercost總體成本更低Maintenance>>Cleaning地毯重在保養(yǎng)而非清潔GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃Fivefactorsofcleaning清潔的重要因素ProcedureProcedureGoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃Implications意味著：Damagedimage有損形象Potentialforpermanentcarpetdamage可能對(duì)地毯造成永久損壞Highcostthroughincreasedcleaningfrequency增加清洗的次數(shù)，從而提高成本Poorhygienestandardsthroughout影響整體衛(wèi)生水準(zhǔn)GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃RapidRe-soiling快速再污染Implications意味著：Shortercarpetlife地毯的使用壽命短Givesbadimpression有損形象Highcostimplication應(yīng)用成本高RiskofDamage損壞地毯Risk風(fēng)險(xiǎn)STAYWITHITDevelopinganappropriateCarpetCareProgram制定一套合適的地毯護(hù)理計(jì)劃清潔Cleaning?除漬Spotting?吸塵Vacuuming?水water?Machine機(jī)器?Staff員工?成本Cost?清潔劑Chemical?GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃JDwillhelpyou莊臣泰華施將會(huì)協(xié)助您------Useyourexperiencetotakeacloselookat:traffic--methods--products--equipment利用你的經(jīng)驗(yàn)仔細(xì)考慮交通流量、清潔方法、產(chǎn)品和設(shè)備Setastandardprogramwithapprovedinter-relatedchemicals/equipment建立一套包括推薦化學(xué)品/設(shè)備的標(biāo)準(zhǔn)計(jì)劃Traintheirpersonnel;scheduledin-services培訓(xùn)員工、安排服務(wù)Helpyourcustomertokeeptheirequipmentoperating&updated幫助客戶維護(hù)或更新設(shè)備GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃TASKIBora12Congestedareas狹小區(qū)域吸塵TASKITapiset38/45Guestroom&hallways樓層滾刷吸塵TASKITapiset70Largeareas用于大面積區(qū)域滾刷吸塵TASKISwift35Withdryfoamgeneratorfordryfoamshampooingforlongpilecarpet帶打泡箱用于長(zhǎng)毛地毯干泡清潔TASKIErgodisc165Withdryfoamgeneratorfordryfoamshampooing帶打泡箱用于干泡清潔TASKIAquamat30/45Guestroomandhallwaysextraction用于樓層抽洗TASKIAquamat75Largeareas用于大面積抽洗CycloneDryer用于地毯快速干燥ReasonableMachineConfiguration合理的設(shè)備配置GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃TASKIProtectImpregnator特潔牌封地劑(地毯及多孔性石地面)water-basedcarpetimpregnatorforalltypesofcarpet.水溶性地毯防污清潔劑，適用于各類型地毯Impregnatesfibres,makingitmorewater&soilrepellent滲透地毯纖維，使其更能防水抗污W/oimpregnation沒(méi)有防污清潔劑WithTASKIProtect使用特潔地毯防污清潔劑TASKITR101/TR103/特潔牌地毯清潔劑Uniqueclaim:TR101andTR103intherecommendedmethodalmosteradicatesdustmiteallergens!按所建議的方法使用，TR101和TR103幾乎根除所有的塵螨ReasonableChemicalConfiguration合理的清潔劑配置GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃Excellentcleaningresultsandbetteroverallappearance更美觀清潔效果更佳Loweroverallcosts降低總體成本reductionofdowntime減少場(chǎng)地關(guān)閉時(shí)間preventiveaction預(yù)防性措施Highhygienelevel高衛(wèi)生標(biāo)準(zhǔn)Simplicity簡(jiǎn)單易行Resultingin給您帶來(lái)……GoodpracticeofCarpetCare良好的地毯保養(yǎng)計(jì)劃AppropriateprocedureofCarpetCare地毯保養(yǎng)的正確步驟4個(gè)步驟更地好保養(yǎng)地毯2.DailyCleaning日常保養(yǎng)3.IntermediateCleaning中期保養(yǎng)4.DeepCleaning深度清潔1.Prevention預(yù)防It`saseasyasone,two,three!AppropriateprocedureofCarpetCare地毯保養(yǎng)的正確步驟Prevention預(yù)防A.ExteriorBuildingCare大樓外圍保養(yǎng)Sweepwalkways打掃走/通道Cleanparkinglots清洗停車場(chǎng)Removegumfromwalks清除地面上的口香糖等B.Entrances入口Useproperwalk-offmatting使用合適的防塵墊Maintainwalk-offmatting及時(shí)保養(yǎng)防塵墊C.InteriorofBuilding大樓內(nèi)部保養(yǎng)Usecarpetprotectors使用地毯保護(hù)劑Prevention預(yù)防Aneffectiveentrancemattingsystem:一個(gè)有效的防塵墊系統(tǒng)：Remove清除Trap擋住Hold保留Hidethedirt&moisture

隱藏塵土和水分

5Feet--37%10Feet--52%15Feet--71%20Feet--86%30Feet--100%Prevention預(yù)防IdealsituationIdealentrancemattingsystem理想的防塵墊

A15footoutsidemat一個(gè)15英尺的外墊

A5footfoyermat一個(gè)5英尺的大堂墊

A10footinsidemat一個(gè)10英尺的內(nèi)墊Thirtyfeetofquality,wellplacedmattingcanremovenearly100%ofdirt,sandandmoisture.一個(gè)放置在適當(dāng)?shù)胤降?0英尺的防塵墊可以擋住約100%的塵土、沙和水分。Prevention預(yù)防Forentranceswithoutafoyer,adualsystem如入口處沒(méi)有大堂墊，則需A15footoutsidematting一個(gè)15英尺的外墊A15footofindoormatting一個(gè)15英尺的內(nèi)墊RegularMaintenanceiscriticaltoachieve…地墊應(yīng)及時(shí)清洗(吸塵/沖洗)，防止成為污染源Prevention預(yù)防DailyCleaning日常保養(yǎng)Vacuuming吸塵SpotRemoval去漬Removesdryparticulatesoil去除干燥顆粒污垢Liftspile使地毯面層挺拔Singlemostimportantthingtodo最重要、最簡(jiǎn)單之事Vacuumentrywaysandtrafficlaneswith4-5passes對(duì)入口和走道吸塵4-5遍Changebags,filtersoften經(jīng)常更換塵袋和過(guò)濾網(wǎng)Checkbelts,hoses,brushesbeforeeachuse每次使用前檢查搭扣、軟管和刷子75-85%Vacuuming吸塵DailyCleaning日常保養(yǎng)Cylindricalbrushing,effectiveremovalofloosedirtdeepinthecarpet. 滾刷吸塵，更有效去除地毯深處的細(xì)小沙粒。Liftscarpetpileandimprovesappearance.吸塵后，地毯簇毛直立，改善地毯外觀ProfessionalRecommendation專家建議DailyCleaning日常保養(yǎng)StainRemoval去漬Biggestconcernwithmostcustomers多數(shù)客戶最頭疼的問(wèn)題Spotsvs.Stains

污點(diǎn)/色漬DailyCleaning日常保養(yǎng)Basicprincipleofstainremoval去漬的基本原理ALLspotsandstainsdonotcomeout污漬不會(huì)自動(dòng)褪去Theolderitis,thetoughertoremove時(shí)間越長(zhǎng)越難以去除Themoreit’streated,thetoughertoremove無(wú)效處理次數(shù)越多越難清除OnespotterwillnotremoveALLspotsandstains一種去漬劑不可能清除所有污漬NewStain新漬OldStain

陳漬DailyCleaning日常保養(yǎng)Thethree“P”’sofspotting去漬3P經(jīng)PRODUCTS產(chǎn)品PROCEDURES方法PATIENCE耐心Stainremovalprocedure去漬的步驟DailyCleaning日常保養(yǎng)IDENTIFYINGSPOTSANDSTAINS污漬鑒別法寶ASK詢問(wèn)LOCATION地點(diǎn)APPEARANCE外觀TEXTURE結(jié)構(gòu)SMELL味道Stainremovalprocedure去漬的步驟DailyCleaning日常保養(yǎng)DailyCleaning日常保養(yǎng)Containspot圈住污漬Sprayperimeterofspotfirstandthenthespot先噴污漬周邊而后污漬本身Dwell-5min.作用5分鐘.Agitateandpullspottowardsmiddle向污漬中央輕刮Blotwithcloth&rinse用干毛巾吸干并過(guò)水NEVERRUBTHESPOTORITWILLGROW切勿擦洗以免污漬擴(kuò)散NEVERUSEACOLOREDCLOTHTOBLOTORYOUMAYSTAINTHECARPET切勿使用有色毛巾吸干以免污染地毯Stainremovalprocedure去漬的步驟DailyCleaning日常保養(yǎng)BonnetBuffing(absorbentpadcleaning)布?jí)|清洗(布?jí)|吸附清洗)Rapid-dryingcarpetcleaning 快干清洗

Shampooing(rotaryanddry-foam) 泡沫清洗(旋轉(zhuǎn)式和干泡清洗)IntermediateCleaning中期保養(yǎng)IntermediateCleaning中期保養(yǎng)

Bonnet-BuffingProcedure布?jí)|清洗程序What’sthebestway哪種方法最好？

1.

Soakthebonnetthenbuff浸濕布?jí)|后進(jìn)行擦洗?

2.

Spraythebonnetthenbuff噴灑布?jí)|然后擦洗?

3.

Spraythecarpetandbuff噴灑地毯然后擦洗?#3isthebestprocedurebecause第3種方法最好，因?yàn)?

-cleaningsolutioncontacttime清潔劑作用時(shí)間

-padgetstoabsorbthesoil布?jí)|可發(fā)揮吸污作用MAKESURETHEBONNETISFLIPPEDOVERANDREPLACEDORRINSEDTHOROUGHLYWHENBOTHSIDESBECOMESOILED確保翻轉(zhuǎn)布?jí)|，如果兩面均已臟掉，必須更換新的或進(jìn)行清洗.

BonnetBuffing布?jí)|清洗

您會(huì)不會(huì)經(jīng)常遇到這樣的情況：在客房率非常高的時(shí)候，需要清洗地毯但又擔(dān)心不能及時(shí)干燥；長(zhǎng)住客人的房間不知道什么時(shí)候清洗地毯，因?yàn)椴荒鼙ＷC在客人回來(lái)的時(shí)候地毯就能干燥；領(lǐng)導(dǎo)在檢查VIP客人的房間時(shí)，發(fā)現(xiàn)地毯不夠干凈，而所剩的時(shí)間不足以完成清洗。

IntermediateCleaning中期保養(yǎng)

Rapid-dryingcarpetcleaning快干清洗怎么辦？IntermediateCleaning中期保養(yǎng)

能不能？早班早上6：30–

清潔人員使用快干型地毯清洗機(jī)清潔完小型會(huì)議室。早上8：30–地毯已經(jīng)干燥，可以使用。IntermediateCleaning中期保養(yǎng)

能不能？

VIP客人入住前清潔房間下午2：30–PA員工使用快干型清洗機(jī)清洗完酒店的房間。下午4：30–房間內(nèi)的地毯已干燥，客人入住時(shí)即可使用。IntermediateCleaning中期保養(yǎng)

A.ReadySpace清洗技術(shù)的基本原理是用于清除沙塵的滾筒，在潮濕狀態(tài)下，纖維滾筒可將地毯上的灰塵吸取進(jìn)清洗機(jī)中。B.在清洗機(jī)內(nèi)部設(shè)有噴嘴，可將滾筒上的沙塵沖刷干凈而不是將沙塵沖刷到地毯上。C.兩個(gè)獨(dú)立的強(qiáng)力真空吸水槽將污水吸進(jìn)污水箱。

快干清洗原理和特點(diǎn)IntermediateCleaning中期保養(yǎng)

ReadySpace清洗技術(shù)有助于減少細(xì)菌，清洗地毯時(shí)用水量可節(jié)約80%，殘留在地毯上的水分可減少90%。清除灰塵和垃圾，不會(huì)留下痕跡。經(jīng)常清洗人流高峰區(qū)域，地毯將保持整潔如新?；瘜W(xué)制品的使用量和殘留物均降至最低?？勺畲蠡娱L(zhǎng)地毯的壽命--ReadySpace清洗技術(shù)不會(huì)損傷地毯（與干泡清洗相比）。

快干清洗的優(yōu)點(diǎn)DryfoamCarpetCleaning干泡地毯清潔Letitdry讓地毯干燥Vacuum/spotclean吸塵及除漬Applydryfoam涂干泡Brush梳起地毯毛Brushvacuum滾順吸塵IntermediateCleaning中期保養(yǎng)Adhesivedirtaftervacuuming吸塵后地毯纖維仍粘附灰塵Foamenclosesthedirtparticlesandbeginstoact泡沫裹住灰塵并與之發(fā)生作用Whatisthedryfoammethodandhowdoesitwork?干泡清潔的作用原理IntermediateCleaning中期保養(yǎng)Whatisthedryfoammethodandhowdoesitwork?干泡清潔的作用原理Foamtransportsthelooseneddirttothepilesurface泡沫將灰塵聚集在地毯纖維表面并形成顆粒狀Despitevacuumingsomecrystallizedsoilandshampooclusterscanremaininthecarpet吸塵后一些臟污顆粒和干泡清潔劑殘留仍留在地毯中IntermediateCleaning中期保養(yǎng)實(shí)驗(yàn)：TR101residuetesting高泡地毯清潔劑殘留物的測(cè)定目的：檢測(cè)地毯清潔劑是否粘附地毯步驟：準(zhǔn)備兩個(gè)干凈的瓷碟在每個(gè)瓷碟內(nèi)分別涂上兩種高泡地毯清潔劑（其中一個(gè)涂上TR101)，等待干燥干燥后，用手指推涂TR101的清潔劑表面，會(huì)產(chǎn)生松散的粉沫，而另一個(gè)瓷碟上的清潔劑在手推時(shí)會(huì)有粘滑感結(jié)果：以上實(shí)驗(yàn)說(shuō)明TR101不會(huì)粘附在地毯上，不會(huì)使地毯發(fā)粘、板結(jié)

Dryfoamexperiment干泡清潔實(shí)驗(yàn)1IntermediateCleaning中期保養(yǎng)實(shí)驗(yàn)：WatercontentofTR101foam高泡泡沫含水量的測(cè)定目的：測(cè)量高泡泡沫含水量是否很低（2-5%左右）步驟：用E165單擦機(jī)帶電子打泡箱加入TR101后發(fā)出泡沫將泡沫加入空的玻璃杯中；將玻璃杯口迅速朝下結(jié)果：此時(shí)發(fā)現(xiàn)杯中的泡沫仍附著在杯中，不掉下來(lái)。說(shuō)明泡沫含水量很低，達(dá)到標(biāo)準(zhǔn)

IntermediateCleaning中期保養(yǎng)Dryfoamexperiment干泡清潔實(shí)驗(yàn)2DeepCleaning深度清潔1.TraditionalExtraction傳統(tǒng)抽洗2.Pre-Spray預(yù)噴3.RinseExtraction過(guò)水抽洗Ultimatewayofthoroughlycleaningthecarpet徹底清潔地毯的根本方法DeepCleaning深度清潔

Extractwithchemicalandextractor用TR103（必要是可加入地毯去漬劑同浴使用）和地毯抽洗機(jī)進(jìn)行抽洗Cleandeepsoil去除深層污漬ExtractionProcedure傳統(tǒng)抽洗步驟Pre-spray預(yù)噴LongerChemicalContact更長(zhǎng)化學(xué)品作用時(shí)間LessResidue更少殘留BetterResults更佳效果ExtractionProcedure預(yù)噴抽洗步驟IDeepCleaning深度清潔w/opresprayw/presprayExtractwithcleanwaterandextractor

以清水和地毯抽洗機(jī)進(jìn)行抽洗Cleandeepsoil去除深層污漬ExtractionProcedure過(guò)水抽洗步驟IIDeepCleaning深度清潔CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題Closingdooralwayswhencleanthecarpet清洗時(shí)門常關(guān)造成門下部的痕跡chemicalmisapplicationduringspotremoving去漬劑使用不當(dāng)CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題Mechanicalaction機(jī)械作用Chemical清潔劑LifeSpan地毯壽命CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題Suctionpoweristoostrong(recommendnottoexceed29.1kpaTaskiAquamat)抽洗力量過(guò)大(建議不要超過(guò)29.1千帕，如TaskiAquamat）CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題Rotarytypebetterthanstationarytype抽洗機(jī)滾刷為擺動(dòng)式，造成地毯接縫松脫，應(yīng)使用滾動(dòng)式滾刷CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題CommonproblemsofCarpetCare地毯保養(yǎng)的常見(jiàn)問(wèn)題chemicalandproceduremisapplication,Changechemicalsuppliereveryyear清潔劑和保養(yǎng)程序不當(dāng)，每年更換清潔劑供應(yīng)商Cleanandmaintenance

清潔與保養(yǎng)的含義Cleaningisapartofmaintenanceprocess為保養(yǎng)而清潔Wrongcleaningprocedure(method&chemical)resultspoormaintenance清潔方法上的錯(cuò)誤會(huì)導(dǎo)致清潔對(duì)象受到不同程度的破壞，甚至是得不償失Vacuum吸塵Removes