(3.13.2)-23-操作部的工作流程示例（下）

OPworkingprocessUsefulexpressionsandcodeexplanationETA(EstimatedTimeofArrival預(yù)計到港時間)ETD(EstimatedTimeofDeparture預(yù)計離港時間)

RPM(RadioPratiqueMessage進港許可)DGcargo（危險品）CSD（客戶服務(wù)部）TDR

(TerminalDepartureReport離港報告)EDI（ElectronicDataInterchange電子數(shù)據(jù)交換）ShippingAgent.（船代）PortAuthority.（港務(wù)當(dāng)局）BerthAllocation（泊位策劃）StowageSection（船舶配積載部門）pilotcompany（引航公司）tugboatcompany（拖輪公司）ProcedureName:Operations-IssueofOutboundDocumentsA.Purpose/ScopeThisprocedurecoverstheissueofFCLCollectionOrdersforemptycontainerpickeduptooutboundcustomers.B.ResponsibilityItistheresponsibilityofOPManagertoensureimplementationandadherencetothisprocedurebyallCargoOperationsPersonnel.C.Procedures1IssuanceofFCLCollectionOrder1)OperationsPersonnelmustissueExportFCLCollectionOrdertoshipper’srepresentativewhentheypresenttherelevant

BookingAcknowledgementatourTerminalOffice.2)forHangerContainerOperationsPersonnelmusttype“under-deck”and“awayfromBoiler”StowageRequirementsontheremarksboxoftheExportFCLCollectionOrderinordertoavoidthepossibledamagetothecargo.3)forHeavyDutyContainerandReeferContainerOperationsPersonnelneedtoindicatewhichkindofequipmentrequiredontheremarksboxoftheFCLCollectionOrderfordeporttoreleaseemptycontainerstocustomers.4)ForDangerousCargoOperationsPersonnelmustclearlyindicatetheIMCOclass,ontheremarksboxandmark”DG”,ontheExportFCLCollectionOrderandprovidefourDGplacardstoshipper’srepresentativetostickonthepanelsofthecontainer.5)Theshippers’representative(formerchanthaulage)mustacknowledgereceiptsofExportFCLCollectionOrderbysigningontheBookingAcknowledgementforemptycontainerpick-up.2.SpecialCasesorExceptionalRequirementsIfthereareanyspecialcasesorexceptionalrequirements,OperationsPersonnelmustconsultthesupervisorforguidelinetotakefurtheractions.Workinpairs

imaginingthatyouareanoperationpersonnel,comparethetwojobprocedures,findoutthedifferentkeypointsbetweendifferentjobprocuresyoushouldfocuson.