高考英語(yǔ)寫(xiě)作微技能培養(yǎng)周周練7

Week7投訴信Monday滿(mǎn)分范文晨誦滿(mǎn)分優(yōu)范本感悟作文并背誦Towhomitmayconcern，(說(shuō)明寫(xiě)信目的)I'moneofyourcustomers.I'mwritingtomakeacomplaintaboutyourgoods.(反映問(wèn)題提出解決方案)Tobeginwith,IorderedanotebookcomputerandasetofEnglishnovelsonyourwebsitetwoweeksago,butIdidn'treceivethemuntilyesterday.Besides,tomydisappointment,thecomputerIreceivedisn'ttheoneIordered.Ifyourefertomyoriginalorder,youwillfindthatIrequestedaModel506computer.However,Model480reachedmeinstead,eq\o(causingmemuchinconvenience.,\s\do4(現(xiàn)在分詞作結(jié)果狀語(yǔ)))Tomakemattersworse,thebooksarefarfromsatisfying,asIfoundsomepagesmissing.eq\o(Therefore，Ihopeyoucansolvethematterforme.,\s\do4(引入解決方案))IwonderifyoucantakebackthoseyousentoutandreplacethemwithaModel506computerandanewsetofbooks?(提出愿望)Iwouldappreciateitifyoucouldgivedueattentiontothismatter.Lookingforwardtoyourreply.Yoursfaithfully，LiHua假定你是李華，半月前你從某國(guó)外網(wǎng)站上訂購(gòu)了一臺(tái)筆記本電腦和一套英文小說(shuō)，昨天才到貨，且電腦不是你訂購(gòu)的型號(hào)，小說(shuō)也有缺頁(yè)現(xiàn)象。請(qǐng)就此向網(wǎng)店客服寫(xiě)郵件投訴。要點(diǎn)如下：1．介紹購(gòu)物情況；2．反映存在問(wèn)題；3．提出解決方案。注意：1.詞數(shù)100左右；2．可適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．開(kāi)頭和結(jié)尾已為你寫(xiě)好，不計(jì)入總詞數(shù)。Towhomitmayconcern，________________________________________________________________________________________________________________________________________________________________________Lookingforwardtoyourreply.Yoursfaithfully，LiHua仿寫(xiě)再借鑒仿照范本中的句式補(bǔ)充范文并背誦DearSir/Madam，I'mLiHua,acustomerwhoboughtaloudspeakerfromyourwebsiteseveraldaysago.①__________________________(我寫(xiě)信投訴).Thereseemstobesomethingwrongwithit.Tobeginwith,thevoiceisn'tsoclearasyoudescribeinthewebsite.Besides,it'snoteasytooperate,②______________________(給我造成許多不便).What'sworse,itoftenbreaksdownfornoreason,whichshowsitspoorquality.③________________________________(因此，我希望你能為我解決這個(gè)問(wèn)題).IwonderifIcangetmymoneyback.Ifnot,Iwishyoucouldhaveitrepairedorchanged.④__________________________(如果你對(duì)于此事給予足夠的重視，我將十分感激)．Lookingforwardtoyourearlyreply.Yours，LiHua假如你是李華，幾天前你從國(guó)外某網(wǎng)站購(gòu)買(mǎi)了一個(gè)擴(kuò)音器，現(xiàn)在請(qǐng)你發(fā)一封電子郵件給該網(wǎng)站的管理員反映以下問(wèn)題：1．音質(zhì)不清；2．操作不簡(jiǎn)便；3．經(jīng)常出問(wèn)題。期待的解決辦法：1．退貨退款；2．修理或調(diào)換。注意：1.詞數(shù)100左右；2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．抬頭和落款已為你寫(xiě)好，不計(jì)入總詞數(shù)。DearSir/Madam，________________________________________________________________________________________________________________________Yours，LiHuaTuesday題型素材積累素材7爭(zhēng)端與投訴背滿(mǎn)分詞匯單詞complainv．抱怨，投訴；complaintn．投訴；disappointingadj.令人失望的；disappointedadj.失望的；annoyingadj.惱人的；annoyedadj.惱火的；explanationn．解釋?zhuān)籥risev．發(fā)生短語(yǔ)take...seriously認(rèn)真對(duì)待……；makeupfor彌補(bǔ)；drawtheattentionof引起……的注意；givedueattentionto...足夠重視……；makeacomplaintabout...投訴……背滿(mǎn)分句型奪人眼球開(kāi)頭句1．I'mwritingtomakeacomplaintaboutyourstandardservice.我寫(xiě)信是為了投訴你們的服務(wù)質(zhì)量。2．I'mmostunwillingtocomplain,buttheserviceattitudeofyourassistantsisreallyannoying.我非常不愿意投訴，但你們的店員的服務(wù)確實(shí)惱人。3．Pleasedwithyourserviceforyears,nowIfeelverydisappointed.雖然多年來(lái)我一直很滿(mǎn)意你們的服務(wù)，但我現(xiàn)在非常失望。4．I'm...acustomerwhobought...fromyourwebsiteseveraldaysago.Iamwritingtoyoutocomplainabout...我是……你們的一位顧客，幾天前我從你們的網(wǎng)站上購(gòu)買(mǎi)了……我寫(xiě)信向你投訴……5．Iamwritingtoexpressmydissatisfactionwith/atyourunfriendlyattitudetocustomers.我寫(xiě)信表達(dá)我對(duì)你們對(duì)顧客不友好的態(tài)度的不滿(mǎn)。亮點(diǎn)出彩篇中句1．Oneannoying/unsatisfyingaspectofyourserviceisyourunfriendlyattitudetocustomers.你們的服務(wù)項(xiàng)目中一個(gè)令人不滿(mǎn)的地方是對(duì)待顧客的態(tài)度不友好。2．Ifeltsomethingoughttobedoneaboutit.我覺(jué)得這方面應(yīng)該做些努力。3．Canyouarrangeanewoneformeassoonaspossible?你們能不能盡快給我換新的？4．Toimprovethesituation,itisadvisableforyoutotakethefollowingmeasures.為了改進(jìn)這種情況，建議你采取以下措施。5．Idohopethatsomeonewilltakeeffectivemeasurestodealwiththismatter.我真的希望有人能采取有效措施解決這個(gè)問(wèn)題。6．Iwouldliketodrawyourattentiontothequalityofyourproducts.我想讓你注意你們的產(chǎn)品質(zhì)量。7．Isincerelyhopeyoucanbetteryourserviceandthatmistakewon'tariseagaininthefuture.我真誠(chéng)希望你能改進(jìn)你們的服務(wù)并且此類(lèi)錯(cuò)誤將來(lái)不會(huì)再出現(xiàn)。韻味無(wú)窮結(jié)尾句1．Ihopeyouwillgivedueattentiontothematter.我希望對(duì)此事你能給予足夠的重視。2．Iwouldappreciateitifyoucouldgivedueattentiontothismatter.如果你能對(duì)此事給予足夠的重視，我將非常感謝。3．Itwouldbehighlyappreciatedifyoucoulddosomethingaboutit.如果你能為此采取措施我將萬(wàn)分感謝。4．Iamreallyannoyedaboutit.Itrust/havegreatfaiththatyouwilltakemycomplaintsseriously.我對(duì)這件事真的很惱火。我相信你會(huì)認(rèn)真對(duì)待我的投訴。學(xué)寫(xiě)滿(mǎn)分句.我寫(xiě)信是為了投訴你們令人惱火的服務(wù)態(tài)度。__________________________________________________________________________________2．我想讓你注意你們服務(wù)員的禮儀。__________________________________________________________________________________Wednesday滿(mǎn)分模板巧用題型微攻略考情分析題型解讀寫(xiě)作步驟高考在前幾年考查過(guò)投訴信，投訴的問(wèn)題在學(xué)習(xí)和生活中時(shí)有發(fā)生，應(yīng)熟悉它的寫(xiě)作形式和常用句型投訴信是寫(xiě)信人對(duì)產(chǎn)品或服務(wù)表示不滿(mǎn)的信件。常用于消費(fèi)者的利益受損、正常生活和工作受到干擾等令人煩惱的事情。寫(xiě)投訴信時(shí)，注意寫(xiě)明投訴原因，用詞恰當(dāng)?shù)谝徊剑罕砻魍对V原因第二步：說(shuō)明投訴問(wèn)題，并說(shuō)明問(wèn)題帶來(lái)的后果第三步：提出合理的建議或期待回復(fù)滿(mǎn)分巧模板模板示范文DearManager，I'mLiHua,oneofyourhotel'scustomers.I'mwritingtocomplainaboutyourunsatisfyingservice.DuringmystayatyourhotelfromJan28to30,theserviceinyourhotelleftmuchtobedesired.Tobeginwith,Ifoundmysuitcasesbrokenaftertheywerecarriedtomyroombyoneofyourporters.Besides,waterwasleakingoutofthetoiletinthebathroom.Worsestill,thenoisefromthebardownstairswentonsolateintothenighteachnightthatIcouldn'tgetgoodrest.I'mdisappointedwithyourservice,andIhopeyoucanbetteryourserviceincasethesamematterarisesinthefuture.I'mreallyannoyedaboutit.Ibelieveyouwilltakemycomplaintsseriously.Lookingforwardtoyourearlyreply.Yourssincerely，LiHua親愛(ài)的經(jīng)理：我是李華，貴酒店的一名顧客。我寫(xiě)信向您投訴貴店令人不滿(mǎn)的服務(wù)。我在貴店居住的1月28號(hào)至1月30號(hào)期間，貴店的服務(wù)有太多讓我不滿(mǎn)之處。首先，我發(fā)現(xiàn)我的行李箱在被貴店的一個(gè)行李員送至房間后破損。另外，衛(wèi)生間的馬桶漏水。更糟糕的是，樓下酒吧的噪音每晚持續(xù)到深夜影響我的休息。我對(duì)貴店的服務(wù)很是失望，并且希望您改進(jìn)服務(wù)質(zhì)量以防這樣的問(wèn)題在以后仍然發(fā)生。我對(duì)這件事真是很惱火。我相信您會(huì)認(rèn)真對(duì)待我的投訴。盼望盡早回復(fù)。李華Thursday考場(chǎng)作文研析試考場(chǎng)好題假如你是李華，你看到“InternationalFriendshipClub”所做的廣告后加入了該俱樂(lè)部，但他們并沒(méi)有履行相關(guān)承諾。請(qǐng)用英語(yǔ)寫(xiě)信給主辦方，要求解釋以下承諾：1．退還交友需要的照片；2．兩周內(nèi)提供六個(gè)不同國(guó)家的筆友信息；3．活動(dòng)不收取任何費(fèi)用。注意：1.詞數(shù)100左右；2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．信的開(kāi)頭和結(jié)尾已為你寫(xiě)好，不計(jì)入總詞數(shù)。,DearSir/Madam，IamwritingtocomplainabouttheserviceIhavereceivedfromyourInternationalFriendshipClub._______________________________________________________________________________________________________________________________________________________________________Yoursfaithfully，LiHua練考場(chǎng)審題第一步認(rèn)真審題組織要點(diǎn)體裁話(huà)題人稱(chēng)時(shí)態(tài)要點(diǎn)書(shū)信投訴第一、二人稱(chēng)現(xiàn)在完成時(shí)①提出投訴原因②列舉投訴的3個(gè)方面③表述不滿(mǎn)，要求解決問(wèn)題，盼望回復(fù)第二步遣詞造句設(shè)計(jì)亮點(diǎn)1．我一月前加入你們的俱樂(lè)部，你沒(méi)有提供給我你們的廣告中許諾的東西。①錘煉詞匯和句式(定語(yǔ)從句)：Ijoinedyourclubamonthago,andyouhavenot________methethings________youpromisedinyouradvertisement.②高級(jí)句式(非謂語(yǔ)動(dòng)詞作狀語(yǔ)和定語(yǔ))：________________yourclubamonthago,Ihaven'tbeenofferedthethings________inyouradvertisement.2．你承諾不收取學(xué)生任何費(fèi)用，但我上周收到一個(gè)20英鎊的賬單，我想我不應(yīng)付錢(qián)。①錘煉詞匯：Yousaidthiswasa________servicetostudents,butIreceivedabillof￡20lastweek.Idon'tthinkIwillpayforit.②高級(jí)句式(非限制性定語(yǔ)從句＋狀語(yǔ)從句)：________yousaidthiswasafreeservicetostudents,Ireceivedabillof￡20lastweek,________IdonotthinkIshouldpay.第三步美化成文謄寫(xiě)清晰學(xué)寫(xiě)滿(mǎn)分句滿(mǎn)分句：Iam_very_disappointed_withyourserviceandwould_like_you_to_explaintheproblemsimmediately.學(xué)寫(xiě)句：我對(duì)你的表現(xiàn)很不滿(mǎn)意想讓你立刻解釋原因。__________________________________________________________________________________Friday新鮮作文集訓(xùn)Writing1投訴電話(huà)干擾假如你是高三學(xué)生李華。上周日你和家人在希爾頓國(guó)際大酒店就餐時(shí)，鄰座的女孩高聲打電話(huà)，影響了其他客人。請(qǐng)你就此事用英語(yǔ)給該酒店寫(xiě)一封信，內(nèi)容包括：1.事情經(jīng)過(guò)；2．不良影響；3．具體建議。注意：1.詞數(shù)100左右；2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．開(kāi)頭和結(jié)尾已為你寫(xiě)好，不計(jì)入總詞數(shù)。,DearSir，IamsorrytotroubleyoubutIhavesomethingtocomplainabout.________________________________________________________________________________________________________________________________________________________________________Yours，LiHuaWriting2投訴貨品過(guò)期未到假定你是李華，你在國(guó)外某網(wǎng)站上買(mǎi)了三本英文原版書(shū)籍，15天內(nèi)能到貨，但是至今已超過(guò)了3天你仍未收到書(shū)。請(qǐng)你根據(jù)圖片內(nèi)容和以下要點(diǎn)給該網(wǎng)站寫(xiě)一封郵件。1．說(shuō)明寫(xiě)郵件的目的；2．描述相關(guān)信息(快遞單號(hào)、發(fā)貨日期等)；3．提出你的要求。注意：1.詞數(shù)100左右；2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；3．開(kāi)頭和結(jié)尾已寫(xiě)好，不計(jì)入總詞數(shù)。DearSirorMadam，________________________________________________________________________________________________________________________________________________________________________Sincerelyyours，LiHuaWeekend循序?qū)懽饔?xùn)練靈活駕馭并列句(二)記寫(xiě)作公式寫(xiě)作公式9祈使句＋and/or＋簡(jiǎn)單句◆祈使句與簡(jiǎn)單句為順承關(guān)系，用and，如表“否則”，用or。◆簡(jiǎn)單句謂語(yǔ)用一般將來(lái)時(shí)(willdo)。,①Studyhard,andyouwillmakeprogress.你若努力學(xué)習(xí)就會(huì)取得進(jìn)步。②DealwiththematterimmediatelyorIwilltakemeasures.立刻處理此事，否則我會(huì)采取措施。寫(xiě)作公式10was/weredoingsth.when...didsth.◆sb.bedoingsth.when...某人正在做某事突然……◆sb.beabouttodowhen...某人正要做某事這時(shí)……①I(mǎi)wasabouttoleavewhenthephonerang.我剛要離開(kāi)電話(huà)響了。②Wewerehavingdinnerwhenweheardahugenoise.我們正在吃晚飯這時(shí)聽(tīng)見(jiàn)很大的噪音。練寫(xiě)作技能Ⅰ.用適當(dāng)?shù)牟⒘羞B詞填空1．Openthedoor________letthecoolairin.2．Therearefewnewwordsinthearticle,________wecouldn'tunderstandit.3．Bemorecareful,________you'llhaveanaccident.4．It'srainingveryhard,________we'dbetterstayhere.5．Takearaincoatwithyou,________you'llgetwet.6．Startoutrightaway,________you'llmissthefirsttrain.7．Hewasabouttotellmethesecret________someonepattedhimontheshoulder.8．Shewasholidayinginawildlifepark________shewasbittenbyatiger.Ⅱ.翻譯下列句子1．對(duì)于該事件給予足夠重視，否則你的生意會(huì)受到影響。(affect)_________________________________________________________________________________2．盡快給我換本新書(shū)，否則我會(huì)采取措施。_________________________________________________________________________________3．給我一個(gè)合理的解釋?zhuān)揖蜁?huì)感到滿(mǎn)意。_________________________________________________________________________________4．我剛要睡覺(jué)這時(shí)傳來(lái)了一陣惱人的噪音。(annoy)_________________________________________________________________________________5．我正在欣賞音樂(lè)這時(shí)電視壞了。_________________________________________________________________________________6．給我解決這個(gè)問(wèn)題，我就會(huì)繼續(xù)信任你。_________________________________________________________________________________Ⅲ.選用適當(dāng)?shù)倪^(guò)渡詞或連詞補(bǔ)充下面的投訴信，并背誦成文eq\x(nowthat，tobeginwith，however，inaddition)DearAlice，IwasverygladtoreceivemyfavoritenovelLifeofPi.①________，whenIopenedthepackage,Iwassorrytofindsomethingwrongwithit.②________，somepagesaremissing.③________，therearesomedirtyspotsonthecover,whichlooksugly.Iwouldlikeyoutoexchangeanewoneforme.④________thewinterholidayisaroundthecorner,Iwouldapprec