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Chapter3SocialCognition(社會(huì)認(rèn)知)1.Themannerinwhichweinterpret,analyze,remember,anduseinformationaboutthesocialworld.(我們解釋、分析、記憶和使用社會(huì)世界信息的方式)2.Thestudyofhowpeopleforminferencesfromthesocialinformationintheenvironment.(研究人們?nèi)绾胃鶕?jù)環(huán)境中的社會(huì)信息形成推理)socialcognitionMaintermsconfirmatoryhypothesistesting(證實(shí)的假設(shè)檢驗(yàn));conjunctionerror(聯(lián)合錯(cuò)誤);planningfallacy(計(jì)劃錯(cuò)誤);counterfactualthinking(反事實(shí)思維);rationalandintuitiveprocessing(理性和直覺加工);magicalthinking(虛幻的思維).Socialinference(社會(huì)推理);statisticalinformationandcasehistoryinformation(統(tǒng)計(jì)信息和個(gè)案歷史信息);illusorycorrelation(錯(cuò)覺相關(guān));framingeffect(參照效應(yīng));mood-congruentmemory(情緒相符的記憶);mood-dependentmemory(情緒依賴的記憶);mentalcontamination(心理污染);affectinfusionmodel(情感結(jié)合模型);thoughtsuppression(思想壓抑);attention,encoding,retrieval(注意、編碼和提取;self-fulfillingprophecies(自我實(shí)現(xiàn)的預(yù)言);informationoverload(信息超載);representativenessheuristic(代表性啟發(fā));availabilityheuristic(可得性啟發(fā));priming(啟動(dòng));simulationheuristic(模擬啟發(fā));anchoringandadjustmentheuristic(錨定和調(diào)整啟發(fā)).I.Socialinference(社會(huì)推理)Anysocialinferenceiscomposedofseveralsteps:gatheringinformation,decidingwhatinformationtouse,andintegratingtheinformationintoajudgment.(任何社會(huì)推理都由幾個(gè)步驟構(gòu)成:收集信息、決定使用什么信息、整合信息形成判斷。)I.Socialinference(社會(huì)推理)1.Gatheringinformation:人們主觀上采取公正的、沒有偏差的方式收集用于社會(huì)推理的信息,但實(shí)際的信息收集過程易于受到多種偏差的影響。人們社會(huì)推理過程存在信息方面的偏差(biasesininformation)。主要的偏差來源有:1)Priorexpectationsinfluencethesocialperceivertocollectexpectation-consistentinformation.Expectation-inconsistentinformationwillbemorescrutinized.(先前的期望會(huì)影響社會(huì)知覺者收集與期望一致的信息,與預(yù)期不一致的信息會(huì)被更多地檢查。)Asfortheeffectofpriorexpectation,fourconditionsareproblematic(至于先前期望的影響,有四種情況是有問題的).Thefirstisfaultyexpectations.Thesecondisthesocialperceiverfailstorecognizethebias.Thethirdisoverrulingconsiderationofinformationaltogether.Thefinalisthetendencytopersevereanimpressioneveninthefaceofcontradictoryinformation.I.Socialinference1.Gatheringinformation2)Smallsample(小樣本):inferencesareproblematicwhentheyarebasedonverylittleinformation.3)Statisticalversuscasehistoryinformation:人們很容易根據(jù)豐富多彩的、令人激動(dòng)的個(gè)案信息而得出堅(jiān)定的結(jié)論。Statisticalinformationprovidesdataaboutalargenumberofindividuals,whereascasehistoryinformationdealswithonlyafewspecificindividuals.Whenpeopleareexposedtobothstatisticalinformationandacontradictorybutcolorfulcasehistory,thecasehistoryoftenhasmoreinfluenceontheirjudgment.在說服他人時(shí),統(tǒng)計(jì)數(shù)據(jù)與生動(dòng)的個(gè)案信息同樣重要。4)Impactofnegativeinformation(負(fù)面信息的影響):Negativeinformationattractsmoreattentionthanpositiveinformation,consequentlyisweightedmoreheavilythanpositiveaspectswhenjudgmentsaremade.5)Retrievinginformationfromschemas:社會(huì)心理學(xué)實(shí)驗(yàn)研究介紹:

研究問題:Evenwhenpeoplearewarnedthatinformationmaybebiased,theysometimesfailtounderstandthefullimplicationsofthatbias.(即使當(dāng)人們被警告信息可能有偏差時(shí),他們有時(shí)也沒有理解偏差的全部意義)一、實(shí)驗(yàn)處理(自變量的操縱)自變量1:告知獄警是典型的、獄警是不典型的、沒有告知自變量2:觀看兩種類型的獄警錄像,一種描述的是同情的、關(guān)愛的,一種是不人道的(inhumane)、猛男的(macho)、殘酷的二、觀察記錄的因變量:回答什么樣的人成為獄警三、實(shí)驗(yàn)結(jié)果:看仁慈錄像的人比看不人道錄像的人對(duì)獄警的態(tài)度更正面;參加者的社會(huì)推理不受錄像中的獄警是否是典型的告知的影響。四、對(duì)這個(gè)研究的反思:I.Socialinference2.Makingjudgments(做判斷)Integratinginformationintojudgments:Thehumanjudgmentprocessdoesnotcloselyfollowtheprinciplesofarationalmodel.However,humandecisionmakershavegreatfaithintheirabilitiestomakedecisions.(人們的判斷過程并不嚴(yán)格遵循理性模型的原理。然而人類決策者非常相信他們做決策的能力)Socialjudgmentsareusuallybasedonincompleteinformation(社會(huì)判斷通常基于不完全的信息).Judgmentsofcovariation(共變判斷):Covariationmeanswhatgoeswithwhatinsociallife.

Framingeffects(表述效應(yīng)):Termsusedtocalculatedecisionalternativesstronglyinfluencepeople’sjudgments.Motivationinfluencesthedirection,accuracyofjudgment(動(dòng)機(jī)影響判斷的方向和準(zhǔn)確性).Inferenceisstronglyinfluencedbyemotion(情緒也影響推論過程).JudgmentsofcovariationJudgmentsofcovariation:在整合社會(huì)信息、形成連貫的和一致的判斷時(shí),人們希望弄明白哪些事情總是一起發(fā)生。(Whenputtinginformationtogethertoformcoherentimpressionsofpeopleandevents,peopleareconcernedaboutfiguringoutwhatgoeswithwhatinsociallife.)Inmakingjudgmentsaboutcovariation,peoplearepronetocertainerrors.Oneerrorisillusorycorrelation(錯(cuò)覺相關(guān)).1.Illusorycorrelation:Peopletendtoseethingsasgoingtogetherwhentheythinktheyoughttogotogetherorwhentheysharefeaturesthatmakethemseemsimilar.Thus,whenarelationshipbetweentwovariablesisexpected,apersonislikelytooverestimatehowcloselyrelatedthosetwothingsareorimposearelationshipwhennoneexist.2.Factorsleadtoillusorycorrelation(導(dǎo)致錯(cuò)覺相關(guān)的因素):Associativemeaning(意義聯(lián)想):基于先前的期望,總是在一塊的事物是有聯(lián)系的。Paireddistinctiveness(配對(duì)的區(qū)別性):共同擁有不一般的特征的事物是聯(lián)系在一起的。FramingeffectsFramingeffects(表述效應(yīng)):Termsinwhichdecisionalternativesareframedoftenstronglyinfluencepeople’sjudgments.(各種決策方法表述的術(shù)語常常強(qiáng)烈地影響人們的判斷)Oneexampleispeople’srisk-aversetendency(一個(gè)事例是風(fēng)險(xiǎn)厭惡傾向).People’srisk-aversetendency:Whetheradecisionispresentedintermsofthegainsitwillcreateorthelossesthatmightbeincurredinfluencespeople’sjudgment(一個(gè)決策是否用它將產(chǎn)生的收益來描述還是它將發(fā)生的損失來描述會(huì)影響人們的判斷).Generallypeoplebecomeverycautiouswhenalternativesarephrasedintermsoftheirrisks,buttheyarefarmorelikelytotakechanceswhenalternativesareframedintermsofgains.(一般來說,當(dāng)方案根據(jù)風(fēng)險(xiǎn)來表述時(shí),人們變得更加謹(jǐn)慎;用收益來表述時(shí),人們非常可能去嘗試)Motivationandinference1.Howweprocessandputinformationtogethercanbeheavilyinfluencedbytheinferenceswewanttomake.2.Peopleoftengenerateandevaluateinformationinaself-servingmanner,constructingtheoriesthatareconsistentwiththeirbeliefs.3.Higherlevelsofmotivationincreasetheaccuracyofjudgmentswhenthosejudgmentswereeasytomakebutdecreasejudgmentalaccuracyinthecaseofdifficultjudgments.So,adesiretobeaccuratedoesnotnecessarilytranslateintoreality.4.Doesknowledgeabilityorexpertiseleadtoaccuratejudgment?Notcertainly.I.Socialinference3.Rapidprocessingandjudgment:automaticevaluationAutomaticevaluation-behaviorlink(自動(dòng)的評(píng)價(jià)-行動(dòng)聯(lián)系):Evaluatingstimuliaspositiveornegativeisanautomatic,unawaresocialcognitionprocess.Suchevaluationguidessubsequentaction(這樣的評(píng)價(jià)會(huì)指導(dǎo)后續(xù)的行為).Evaluativelytingedstimuli(評(píng)價(jià)意味的刺激)areeasilyandquicklynoticedandpromptthebehavioraltendenciesofapproachoravoidance.4.Judgingtheemotionalresponseandits’influence(判斷情緒反應(yīng)和情緒的影響):affectiveforecasting(感情預(yù)測(cè))Peoplecanaccuratelyjudgetheiremotionalresponsestoevents,butoftenoverpredicthowlongtheiremotionalreactionswilllast.I.Socialinference4.Socialinferencesuffersfrommanyerrorsandbiases(社會(huì)推理易于遭受各種錯(cuò)誤和偏差).Whydopeoplenotobservetherationalmodel?Becauseitisoftenmoreimportantforpeopletobeefficientthantobe100percentaccurate.Consequently,peopledrawontheirpreexistingconceptionsofpeopleandsituationsanduseinferentialshortcutstomakesocialjudgmentsquicklyandefficiently(因?yàn)樾时?00%的準(zhǔn)確更重要,因此,人們利用已經(jīng)存在的人和情境的概念、使用推理捷徑來迅速作出社會(huì)判斷).II.Mentalshortcuts(心理捷徑)Peopleusesomementalshortcutsbecauseofavoidinginformationoverloadononehand,andofensuringaccuracyofinferenceontheotherhand.Heuristicsaresomesimplerulesformakingcomplexdecisionsordrawinginferencesinarapidandseeminglyeffortlessmanner.Theyarethemostusefulmentalshortcuts.1.Representativenessheuristic(Judgingbyresemblance)(代表性啟發(fā)、根據(jù)相似性做判斷):Astrategyformakingjudgmentsbasedontheextenttowhichcurrentstimulioreventsresembleotherstimuliorcategories.Errorofignoringbaserate(忽略基本比率的錯(cuò)誤):Conjunctionerror:Combininginformationthatdoesnotbelongtogether,simplybecausetheinformationseemsasifitoughttogotogether.II.Mentalshortcuts(心理捷徑)2.Theavailabilityheuristic(可得性啟發(fā)):Theeasieritistobringinformationtomind,thegreateritsimportanceorrelevancetoourjudgmentsordecisions.Informationthatiseasytorecall,orhaslargeamountinmemory,hasmoreinfluence.Primingincreasestheavailabilityofinformation.3.Thesimulationheuristic(模擬啟發(fā)):Theeasewithwhichparticularendingscometomindisusedtojudgewhatislikelytohappen.Mentalsimulation(心理模擬):Simulatinghoweventsmayhappenprovidesawindowonthefuturebyhelpingpeopleenvisionpossibilitiesanddevelopplansforbringingthosepossibilitiesabout.(模擬事件將怎樣發(fā)生為人們預(yù)想未來的可能性提供了窗口,并發(fā)展使可能性變?yōu)楝F(xiàn)實(shí)的計(jì)劃,預(yù)想過程比結(jié)果更有效)II.Mentalshortcuts(心理捷徑)4.Theanchoringandadjustmentheuristic(錨定和調(diào)整啟發(fā)):Whenpeopleareattemptingtoformjudgmentsfromambiguousinformation,theywilloftenreduceambiguitybystartingwiththebeginningreferencepoint,oranchor,andthenadjustingit.Acommonanchorusedinsocialperceptionistheself(自我常常是社會(huì)知覺中的參照點(diǎn),發(fā)展從他人角度看問題的能力).III.Schemasandschematicprocessing

(圖式和圖式加工)1.Whatisaschema?Mentalframeworkscenteringaroundaspecificthemethathelpustoorganizesocialinformation.Schemascanbeaboutparticularpeople,socialroles,ortheself;attitudesaboutparticularobjects;stereotypesaboutgroups;orperceptionsofcommonevents.人的圖式(personschema):一種表明特定的特質(zhì)和行為總是聯(lián)系在一起的心理結(jié)構(gòu)(mentalframeworks),表現(xiàn)出這種心理結(jié)構(gòu)的人代表一種人的類型。角色圖式(roleschemas):關(guān)于處于某種角色的人一般怎樣行動(dòng)、看起來象什么的信息的組織。事件圖式(eventschemas):對(duì)于在特定情境所應(yīng)該發(fā)生的事件的期待。腳本是一種事件圖式。Ascript(腳本)isastandardsequenceofbehavioroveraperiodoftime,oraschemaaboutextremelycommonevents.Organizationofschemas(圖式的組織):somehierarchicalorganization,alsolikeatangledweb.III.Schemasandschematicprocessing

(圖式和圖式加工)

2.SchematicprocessingAdvantagesofschematicprocessing(圖式加工的優(yōu)勢(shì))1)Schemasaidrecall(圖式幫助回憶).Poorly-andwell-developedschemasinfluencememorydifferently.(沒有充分形成的和充分形成的圖式對(duì)記憶的影響不同)2)Schemasspeedupprocessing.3)Schemasaidautomaticinference.什么情況下最容易發(fā)生自動(dòng)推論?4)Schemasaddinformation,andthenfillinmissinginformation.5)Schemasaidinterpretation.什么圖式有助于解釋?6)Schemasprovideexpectations.Schemascontainexpectationsforwhatshouldhappen.7)Schemascontainaffect(圖式包含感情).Affectconsistsofthefeelingsaboutthecontentofaschema.Useofaparticularschemacanproduceanemotionalresponse,called“schema-drivenaffect”.III.Schemasandschematicprocessing

(圖式和圖式加工)2.SchematicprocessingLiabilitiesofschematicprocessing(圖式加工的麻煩)Thetendenciestobeoverlyacceptingofinformationthatfitsaschemaortheory,tofillingapsinthinkingbyaddingelementsthatdonotbelongbutareschema-consistent,toapplyschemasevenwhentheydonotfitverywell,andtobeunwillingchangeschemascanallbeliabilities.Wecaneasilybemisledbyoversimplifications.III.Schemasandschematicprocessing3)Factorsthatdeterminewhichschemasareused(決定哪些圖式被使用的因素).Thenatureoftheinformationitselfsuggestsappropriateschemas(信息本身性質(zhì)會(huì)指明相應(yīng)的圖式).Schemasfollowthenaturalcontours.Whetherapieceofinformationisdistinctiveorsalientintheenvironment.(信息在環(huán)境中是否突出、與其他信息是否區(qū)分)Primacy(首要信息):Earlyinformationprovidesastructuretointerpretsubsequentinformation.Earlyusedschemahasmoreinfluencethanschemasappliedafterward.Primingeffect:Recentlyusedschemastendtobeusedinunrelatedsubsequentsituations.Theimportanceoftheinformationbeingprocessed(被加工信息的重要性).Goalsofthesocialperceiveractivateparticularschemas.(社會(huì)知覺者激活特定圖式的目標(biāo))Individualdifferences(個(gè)別差異):Idiosyncraticuseandneedsforstructureleadpeopletousedifferentschemas.III.Schemasandschematicprocessing4)Whenpeoplearemorelikelytouseschemas(人們?cè)谑裁辞闆r下更加可能使用圖式)?Outcomedependency(判斷結(jié)果對(duì)自己有影響).Outcomedependencyleadtolessfrequentuseofschemasandmoreattentiontotheinformation.Accountability(說明判斷的依據(jù)).Accountabilityand/ortheneedtobeaccurateleadspeopletopaymoreattentiontodataandlessattentiontotheirschemas.Timepressure(時(shí)間壓力).Undertimepressure,peopletendtousetheirschemasmore.Availableinformationfitaschemawell(信息很好地符合一個(gè)圖式),andtheperceiverisunmotivatedtoexaminethedatathoroughly.III.Schemasandschematicprocessing3.Schemasinaction1)Confirmatoryhypothesistesting(支持性假設(shè)檢驗(yàn)).Peoplebehavetowardothersinwaystendtoconfirmthebeliefstheyholdaboutothers.Perceiversemployinteractionstrategiestoelicitinformationfromothersthatpreferentiallysupportstheirschemas.Morethanonehypothesisinmindcounterbalancethenegativeeffectofconfirmatoryhypothesistesting.2)Self-fulfillingprophecies(自我實(shí)現(xiàn)的預(yù)言).Aperceiver’sfalseexpectationsaboutanotherpersonleadthatpersontoadoptthoseexpectedattributesandbehaviors.Theprocessofthedevelopmentofthisphenomena.Conditionsunderwhichself-fulfillingpropheciesbecometrue.IV.Potentialpitfallsinsocialinference

(社會(huì)推理中的潛在陷阱)1.Rationalversusintuitiveprocessing:Cognitive-experientialself-theory:Oureffortstounderstandtheworldaroundusproceedintwoways.Oneisdeliberate,rationalthinking,whichfollowsbasicrulesoflogic.Theotherisamoreintuitivesystemthatoperatesinaautomatic,holisticmanner–akindofdo-it-by-hunches-or-intuitionkindofapproach.Rationalthinkingisusedinsituationsinvolvinganalyticalthought.Intuitivethinkingisusedinmanyothersituations,includingmostsocialones.2.Dealingwithinconsistentinformation:payingmoreattentiontoit,ormaydiscountitordownplayit.IV.Potentialpitfallsinsocialinference3.Planningfallacy(optimisticbias):Atendencytobeoverlyoptimisticabouthowlongagiventaskwilltake.Weoftenthinkwecandomore,soonerthanwereallycan.4.Thepotentialcostsofthinkingtoomuch:5.Counterfactualthinking:Thetendencytoimagineoutcomesinasituationotherthanthosethatactuallyoccurred–tothinkabout“whatmighthavebeen.”IV.Potentialpitfallsinsocialinference6.Magicalthinking:Suchthinkingmakesassumptionsthatdon’tholduptorationalscrutinybutwhicharecompellingnonetheless.1)lawofcontagion:Whentwoobjectstouch,theypasspropertiestooneanother,andtheeffectsofcontactmaylastwellbeyondtheendofthecontact;2)lawofsimilarity:Thingsthatresembleoneanothersharebasicproperties;3)influencingthephysicalworldthroughthoughts.7.Thoughtsuppression:Effortstoavoidthinkingcertainthoughtssometimesbackfire.Thoughtsuppressioninvolvestwocomponents,1)automaticmonitoringprocess,2)operatingprocess.V.Moodandaffectinfluence

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