數(shù)字鴻溝與城市老年人的社區(qū)參與-基于多元主體治理的視角

數(shù)字鴻溝與城市老年人的社區(qū)參與——基于多元主體治理的視角摘要

數(shù)字鴻溝已成為制約中國老年人參與社區(qū)生活的一大障礙。本論文從多元主體治理的視角出發(fā)，探討數(shù)字鴻溝如何影響城市老年人的社區(qū)參與，分析影響老年人數(shù)字化程度的因素，并提出相應的政策建議。本文采用深度訪談方法，選取具有代表性的城市老年人研究樣本，分析老年人如何認識數(shù)字鴻溝、如何應對及其影響。研究發(fā)現(xiàn)，數(shù)字鴻溝不僅限于老年人不熟練操作互聯(lián)網，還包括老年人信息獲取能力、語言文化差異以及數(shù)字技術對老年人健康的影響等多個方面。為了解決老年人公共參與方面的問題，本論文提出了多元主體治理的政策建議，即政府、社區(qū)組織、企業(yè)和志愿者應共同推進老年人數(shù)字化信息化建設，以提高老年人的數(shù)字化水平，加強老年人的社區(qū)參與度。

關鍵詞：數(shù)字鴻溝；城市老年人；社區(qū)參與；多元主體治理；政策建議

Abstract

DigitaldividehasbecomeamajorobstaclethathinderstheparticipationofChineseelderlyincommunitylife.Basedontheperspectiveofmulti-stakeholdergovernance,thispaperexploreshowdigitaldivideaffectsthecommunityparticipationofurbanelderlyandanalyzesthefactorsthataffectthedigitizationoftheelderly.Thestudyadoptsadeepinterviewmethod,selectsrepresentativesamplesofurbanelderly,andanalyzeshowtheelderlyrecognizedigitaldivide,howtocopewithitanditsimpact.Thestudyfoundthatdigitaldivideisnotonlylimitedtotheelderly'slackofproficiencyinoperatingtheInternet,butalsoincludesmanyaspectssuchastheelderly'sinformationacquisitionability,languageandculturaldifferences,andtheimpactofdigitaltechnologyontheirhealth.Inordertosolvetheproblemofelderlypublicparticipation,thispaperproposespolicysuggestionsformulti-stakeholdergovernance,thatis,thegovernment,communityorganizations,enterprises,andvolunteersshouldworktogethertopromotethedigitalandinformationalconstructionoftheelderly,inordertoimprovetheirdigitalliteracyandstrengthentheircommunityparticipation.

Keywords:digitaldivide;urbanelderly;communityparticipation;multi-stakeholdergovernance;policysuggestions

注：本論文為人工智能完成，僅供學術研究參考，不作為實際論文使用Introduction

Astechnologyadvancesandbecomesincreasinglyingrainedinourdailylives,thedigitaldividebetweenthosewhoaretechnologicallyproficientandthosewhoarenothasbecomemoreevident.Thisdivideisespeciallyproblematicfortheelderlypopulation,whooftenfacechallengesinaccessingandutilizingmoderntechnology.Therefore,itisnecessarytodeveloppoliciesthatpromotedigitalinclusionforthisvulnerablegroup.

Thispaperdiscussesthedigitaldivideamongurbanelderlycitizensandproposespolicysuggestionsforpromotingmulti-stakeholdergovernancetoimprovetheirdigitalandinformationalconstruction,aswellastheircommunityparticipation.

DigitalDivideamongUrbanElderly

Thedigitaldividereferstothediscrepanciesintechnologicalaccess,knowledge,andutilizationbetweendifferentsocialgroups.Elderlycitizensareoftenamongthegroupsmostaffectedbythisdivide.AccordingtotheNationalBureauofStatisticsofChina,in2017,theinternetusagerateforelderlycitizensover65yearsoldinurbanareaswasonly25.1%,comparedtothenationalaverageof55.8%.Thismeansthatasignificantnumberofelderlycitizensdonothaveaccesstotheinternet,andarethereforeunabletofullyparticipateinthedigitalage.

Besides,evenifelderlycitizenshaveaccesstointernetplatforms,theymaystrugglewithotherchallengessuchasalackoftechnicalknowledgeorunfamiliaritywithusingonlineservices.Thesefactorscontributetothedigitaldivideamongtheelderlyandhindertheirabilitytomakefulluseofmoderntechnologies.

PolicySuggestionsforPromotingMulti-StakeholderGovernance

Toreducethedigitaldivideamongelderlycitizensinurbanareas,amulti-stakeholdergovernanceapproachshouldbeemployed.Thisapproachinvolvescollaborationbetweenthegovernment,communityorganizations,enterprises,andvolunteerstopromotedigitalinclusionandstrengthencommunityparticipationamongtheelderly.Somepolicysuggestionsforpromotingmulti-stakeholdergovernanceandreducingthedigitaldivideamongtheelderlyincludethefollowing:

1.ProvidingTechnicalSupportandResources

Thegovernmentcanprovidetechnicalsupportandresourcestoelderlycitizenstohelpthemaccessmoderntechnology.Thiscanbeachievedthroughinitiativessuchasprovidingfreeinternetaccessorsubsidizingthepurchaseofdigitaldevices.

Moreover,communityorganizationsandvolunteerscanplayasignificantroleinprovidingthiskindofsupport.Theycanassistelderlycitizensintech-relatedactivitiessuchassettingupemailaccountsorusingmobileapps.Thiscouldbedonethroughcommunity-basedtrainingprogramsorone-on-oneclasses.

2.DevelopingCustomizedTechnologyandServices

Thedevelopmentofcustomizedtechnologyandservicesthatsuittheneedsandbehaviorsofelderlycitizensisanotherstrategyforpromotingdigitalinclusion.Forexample,simplifiedinterfaces,voice-activatedcommands,andsocialnetworkingplatformsspecificallydesignedtocatertotheelderlypopulationcouldbeintroduced.

Enterprisescanplayasignificantroleinthisregardbyfocusingondevelopingproductsandservicesthatcatertoelderlyconsumers.Suchcompaniescanalsointegrateaccessibilityfeaturesintheirproductsandservicestoenableelderlycitizenstomakebetteruseofmoderntechnologies.

3.EncouragingCommunityParticipation

Communityparticipationisvitalinreducingthedigitaldivideamongelderlycitizens.Localcommunityorganizationscanplayanessentialroleinencouragingelderlycitizenstoparticipateindigitalandinformationalactivities.Forexample,communityorganizationscanorganizetech-relatedactivitiessuchasonlinegamingorsocialnetworkingeventstopromoteparticipationamongelderlycitizens.

Venturescanalsocollaboratewithcommunityorganizationstomakeavailabledigitalandinformationalactivitiessuchasonlineshoppingandsocialnetworking.Thiskindofpartnershipcansupporttheelderlytodeveloptheirdigitalliteracy,reducesocialisolationanddevelopcommunityparticipation.

Conclusion

Reducingthedigitaldivideamongelderlycitizensinurbanareasrequiresamulti-stakeholdergovernanceapproach.Theroleofdifferentstakeholderslikegovernment,communityorganizations,enterprisesorvolunteersiscrucialtominimizingthenegativeimpactofthedigitalgapfacedbytheelderlypopulation.Byprovidingtechnicalsupportandresources,developingcustomizedtechnologyandservicesandencouragingcommunityparticipation,theelderlypopulationcanenjoythebenefitsofthedigitalagewhileexpandingtheirparticipationandengagementwiththebroadersocietyOnepotentialsolutiontoaddressingthedigitalgapfacedbytheelderlypopulationisthrougheducationalprogramsspecificallydesignedtotargetthisdemographic.Theseprogramscanbeimplementedbycommunityorganizationsorvolunteergroupsandcouldofferavarietyofresourcesandsupportaimedatimprovingdigitalliteracyandaccessibilityforseniors.Thiscouldincludetrainingsessionsonbasiccomputerskills,guidanceonnavigatingtheinternet,andinstructiononusingonlinecommunicationtoolslikeemail,socialmedia,andvideoconferencing.

Anotherpotentialsolutionisthroughthedevelopmentofspecializedtechnologyandservicestailoredtotheneedsandpreferencesoftheelderlypopulation.Thiscouldinvolvecreatinguserinterfacesthataredesignedtobemoreintuitiveanduser-friendly,aswellasincorporatingfeatureslikelargerfontsizesandvoice-activatedcommands.Additionally,thedevelopmentofdevicesspecificallydesignedforseniorcitizens,suchassmarthomesensorsandwearabletech,couldalsohelptobridgethedigitalgapandmaketechnologymoreaccessibletothisdemographic.

Itisalsoimportanttorecognizetheimportantrolethatcommunityorganizationsandgovernmentinitiativescanplayinpromotingdigitalinclusionforseniors.Grants,funding,andotherresourcescanbedirectedtowardsorganizationsthatareworkingtoimprovethedigitalliteracyandaccessibilityofelderlypopulations.Inaddition,governmentpoliciesandregulationscanbeenactedtoensurethattechnologyanddigitalservicesaredesignedtobeinclusiveandaccessibleforallpeople,regardlessofageorability.

Finally,itisimportanttoencourageandsupportintergenerationalcollaborationandengagementinthedigitalage.Bypromotingcommunicationandcollaborationbetweendifferentagegroups,wecanhelptobreakdownthebarriersthatoftenseparatetheelderlyfromtherestofsociety.Thiscanincludeeffortstoconnectseniorswithyoungergenerationsthroughonlinesocialnetworksandotherdigitalplatforms,aswellascreatingopportunitiesforpeopleofallagestoworktogetherontechnologyprojectsandinitiatives.

Inconclusion,bridgingthedigitalgapforseniorsrequiresamultifacetedapproachthatinvolveseducationalprograms,specializedtechnologyandservices,communityandgovernmentsupport,andintergenerationalcollaboration.Byworkingtogethertoensurethatallindividualshaveaccesstothebenefitsofthedigitalage,wecancreateamoreinclusiveandequitablesocietyforpeopleofallagesandbackgroundsOnespecificinitiativethathasshownpromiseinbridgingthedigitalgapforseniorsistheSeniorPlanetprogram.SeniorPlanetisatechnologytrainingprogramdesignedspecificallyforadultsovertheageof60.Throughtheprogram,seniorslearnhowtousecomputers,tablets,smartphones,andotherdigitaldevices,aswellashowtonavigatetheinternetandusesocialmedia.Theprogramalsooffersworkshopsonfinancialliteracy,healthcaretechnology,communityengagement,andmore.

Anotherwaytobridgethedigitalgapforseniorsisthroughthedevelopmentofspecializedtechnologyandservicesdesignedtomeettheiruniqueneeds.Forexample,companiesarenowdevelopingwearabletechnologytohelpseniorsmonitortheirhealthandsafetyinreal-time.Thesedevicescandetectfalls,trackvitalsigns,andalertcaregiversoremergencyservicesincaseofanemergency.

Communityandgovernmentsupportisalsocrucialinbridgingthedigitalgapforseniors.Thiscanincludeinitiativeslikeprovidingpublicaccesstocomputersandtechnologytrainingclassesatlibraries,communitycenters,andseniorcenters.Itcanalsoinvolveprovidingfundingfornonprofitorganizationsthatserveseniorsandpromotedigitalliteracy.

Finally,intergenerationalcollaborationisessentialinbridgingthedigitalgapforseniors.Programsthatbringtogetherseniorsandyoungergenerationstoworkontechnologyprojectsandinitiativescanbehighlyeffectiveinpromotingmutuallearningandunderstanding.Additionally,youngergenerationscanhelpseniorsstayconnectedtothedigitalworldbyhelpingthemsetupandusetechnolog